Dessole Pyramisa Sharm El Sheikh Resort
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Historical Traveler Reviews Dessole Pyramisa Sharm El Sheikh Resort Sharm El-Sheikh
WE SPENT THE BEST FIVE DAYS IN OUR LIVES!!!!!!
We had much more fun than our honeymoon! :)
We spent our one year wedding anniversary in this hotel and it was very nice! Rooms, pools, food & hospitality all was perfect!!!!!!!!
As for the animation team: they were very nice!!!! We loved the tunisian guy who did the stretching and dancing classes.
It is so relaxing! We advice everyone to go there!
Great now its change
This is the second time i have stayed in this hotel the other was in jun 04 where it was ok but the hotel has now undertaken a complete staff change from management down it was Fantastic. Food was much more varied as well as enterainment great for couples and families. One of the best 5 stars in Sharm.
Couldnt fault anything in the whole two weeks we were there.
I have just returned fom a week at Pyramisa (22nd - 29th May) and must say I had a fabulous time and cannot believe the other reviews on here. The staff were the most friendly I have ever encountered, the food was fine (I hadn'd expected gormet cuisine for the money I'd paid), in fact the breakfasts were superb, the swimming pool amazing and the spot for snorkelling was amazing. I think you need to go with an open mind - you get what you pay for. If you love snorkelling and want some sun, then for value I think the Pyramisa is brilliant.
It was ok.........
You get what you pay for. We were a couple in our late twenties with no children and booked the Pyramisa on a late deal booking for one week which was long enough at this hotel, which really does have the potential to be much better. I will start with the negitivities of this hotel, and move on to the better points.
The entertainment was terrible, on most nights it consists of the same music every night and the same dances by the pool(ok if youre a 10 year old) and it finishes at around 10.15pm. Alternitively you have the bar with with a pianist singing english songs in a foriegn accent which was quite amusing.
The vodka was ok if you could force the first few and it got a little better, however the rest of the shorts were awful so were the cocktails and wine on the all inc.
To get to the beach from the hotel you had 168 steps to contend with we know because we counted. The beach bar was a nightmare to get served, a tip is to get friendly with the bar staff and tip on the first day. The food on the beach bbq was the same every day burgers and chips and pasta, so be aware of the restaurant on the beach where there is a little more selection. Beach 1 is the better of all the beaches. Beware on the beaches of the reps selling excursions and trying to befriend you and offer to show you a night out as you may find it a very expensive to except their offer as we found out.
The food in the hotel was very repetitive, and the chinese restaurant which you had to book for was not up to much, so we did'nt try the Russian or Fish restaurant after that.
The pool was the best bit of the hotel, and to reserve a sun bed you needed to be down by at least 8am. You could get fresh towels every day by the pool or by the beaches which was great.
The rooms were clean but a bit battered, and after tipping the cleaners we did start to have sculputures of swans and crocodiles made out of our towels.
Oh yes I must not forget they did have diet coke which i thought was great but gave up on drinking it as it was always warm.
Namma Bay is a must if you're fed up of the food as they have a Hard Rock Cafe, Mcdonalds and KFC.
All in all we paid £700 for the both of us to go on this break and we certainly got what we paid for
We have just returned from a weeks stay at the Pyramisa. Have to say we were disappointed with the overall standard of the hotel. Although supposedly 5* - we werent necessarily expecting the sort of 5* hotel you might get in the UK, its more the equivalent of 3*. First impressions werent good as we bullied a bit by the front of house staff as arriving late we wanted to go straight to our room, but were more or less frog marched to the restaurant. The reception area has what is supposed to be a waterfall, falling down to the next floor, but this is empty and makes the place look run down. The water chute in the pool was out of use as well... The decor is very dated and shabby in the general areas.
However, we were lucky and had a well placed sea view room near the beach, but it is a very big resort and it would be very easy to be some considerable distance from the main amenities. There are alot of steps too which would make it difficult for the infirm. Our room was cleaned well every day but on arrival the mini bar was not stocked as promised and we had to hassle to get it done. This is the sort of thing which often happens at hotels anyway.
Biggest gripe is the food which was truely appalling... after 2 days we could barely face going into the restaurants. Food was appearing which had been laid out at previous meals. Mostly it was lukewarm and indescribably bad. I went down with gastro enteritis for last 4 days of the holiday which was not due to too much sun (blah, blah) I wasnt the only one either.
Dont have any illusions about a beach of golden sand. The beach was basically 3 rocky ledges with sun loungers perched on them, down to jettys, plus one very small and very noisy beach.
There was constant noise round the pool and beach, although it was quite peaceful around the ledges and also there is a small pool, which if youre prepared to get up at the crack of dawn to bag a bed, is quite pleasant.
The staff were friendly and helpful, but unless you like big, noisy resorts, with poor food, shabby facilities and a fight for the sunbeds, then dont choose this resort. It needs a good overhaul and updating to bring it up to scratch.
Avoid disappointment, do not go to this hotel.
If only I had found this site before my partner and I went to this hotel we would have gone to a different one so please read on.......This was our 5th time to Egypt and having been in 4* & 5* AI before we were not expecting any unpleasant surprises, but we were in for a great shock.
We agree totally with the comments that the staff are unfriendly, unless you tip them straight away on your first meeting, and then continued to do so until you leave, as an example we walked to the bar at beach number 1, and as we had not been there before we were ignored until there was no one else near the bar. We then had to ask for a drink!!
We agree totally that the food.......well it would be censored out if we put down what we really thought, lets just say that it was cold, bland and most of it you would not feed to a dog!!
The pool looked great, but unless you bribed (tipped) the towel boy, that's as good as it got.
We went there to snorkel, what a shame they did little to stop people from walking across the coral, feeding the fish with bread and pulling great chunks for coral out of the sea. The taste of 2 stroke oil from the speed boat going past the reef (about 20 feet away) did little to enhance our pleasure. A diving boat cleaned its toilet holding tank out covering the reef in untreated excrement. The coral in mostly dead, but if you look hard you will find a few nice spots with the normal reef fish there.
The guests are mostly from the former Soviet block!! They do not queue, most spend all day drinking very hard and boy are they loud when they are drunk!!
The beach is a very steep walk and there are several unguarded drops around the site, so if we have not yet managed to put you off going here and you have young children, don't say you were not warned.
Our new case, purchased to replace the one we lost in the tsunami at Christmas was damaged when it was collected from our room, the reception manager asked if we had insurance, when told yes, he told us to claim on this as we would not get a penny out of the hotel, and suggested that I go forth and multiply with myself!!
The bedroom, ours was OK, but the well stocked mini bar had 2 small bottles of water and 2 bottles of beer......Oh and it is only filled once during your stay.
Take the hint.....go somewhere else in Egypt, it's a great country with great hotels & people...but not this one.
My Girlfriend loved the Pyramisa
I stayed in the Pyramisa for 10 nights returning 8th May 05 and thought I would initially warn you about some things, but definetely encourage you to go there and see for yourself.
Firstly, the warnings
This is a big hotel, spread out over a large area, which unfortunately means a fair walk for those on the extremeties of the resort. To keep it short, the nearer to the beach you are, the further you have to walk to reach the restaurants, bars etc.. There are a lot of steps to encounter which makes this resort almost an impossibility for those in a wheelchair or having walking difficulties.
The food is typical "all inclusive" fair, the same as you would get in similar all inclusive resorts in Cuba and the Dom.Rep. You do get bored of it, but if you choose All Inclusive you should expect that.
It does help to tip a little. 20LE (£2) every day to our beach attendant ensured we had the best sunloungers reserved and cleaned ready for us every morning. Well worth it in my opinion. Tips to the barmen and cleaners of about the same amount also helps things move in your favour. Some people (Brits in particular) are not use to tipping, but this is quite normal practise here and you are helping Egyptians supplement average salaries. Always have some lower denomination notes on hand. Tips open all sorts of doors, local information and great service
The "animations" are awful. There is no other way to describe it. The music is the same every day, in the same order and does get very annoying after about the 3rd day.
The hotel claims it is a 5 star resort, I don't think it is 5 star if you compare it to the likes of the Hilton or the Inter-Continental down the road, but then again, the Pyramisa doesn't charge nearly as much as these. You get what you pay for!!
The hotel and Sharm el Sheikh area tends to attract a lot of Russians, Ukrainians and other ex-Soviet countries (about 70% of all guests) who are not quite use to things like queuing for restaurants and generally respecting other holidaymakers personal space. I wouldn't label everyone from these nations with this tag, but it was quite noticeable around the hotel. Other nationalities at the hotel mostly included Italian, Dutch, French and British. There are hardly any other nationalities.
The pool is massive but does get busy quickly. If you haven't got a sunlounger by 9.00, you won't get one. They are all reserved by the Russian guests who then dissapear to the restaurant or go back to bed!!
This next warning has nothing to do with the hotel, so don't use this against the Pyramisa, but it is a warning to heed anyway. If you are going to take the taxi from the airport to the Pyramisa - Haggle the price. We were initally offered a price of 200LE (£20) but the real price should be around the 40 - 60LE (£4-£6). Huge difference in price. Imagine how many tourists have paid too much?? Make sure you don't.
Why you should go there?
I have never sunbathed on a beach without so much peace and quiet as I got here (Russians always stayed by the pool!!). It is great, with a stunning view and the snorkelling is brilliant. Having a bar on the beach makes it almost perfect.
The Piano Bar is definetely 5 star and well worth a couple hours of just relaxing.
I stayed in a Junior Suite, which had a huge bedroom, a lounge, a patio, a dining room??, 2 bathrooms and a jacuzzi. It is well worth upgrading from the usual standard rooms and it doesn't cost much more.
Visit Na'ama Bay for a great night out (shuttle from Hotel only 11LE return (£1)). It is not even close to a real Egyptian town or village, but the shops, cafe's, bars are great and you could easily spend many hours "people watching". Na'ama Bay has a KFC, McDonalds and a Hard Rock Cafe if you are really struggling with the All Inclusive, but only eat there as a very last resort. The other restaurants in Na'ama Bay are much better and cheaper.
Nearby to the hotel, you can quad bike into the mountains, windsurf, dive (one of the worlds best locations..), parasail, ride the usual inflatables on the back of speed boats!!
All Egyptians are happy go lucky people, who continually smile and can never do enough for you. I have never known a bunch of people so happy in their work.
The weather is stunning and the sun shines every day, all day long. It averaged about 32 degrees Celsius during my stay, but gets warmer in the main summer months. You will definetely get a tan!!
Security looks to be very much in hand. The hotel has plenty of security guards, electronic sensors and Na'ama Bay has security check points on the way in, along with plenty of police. Although Cairo has recently been subject to suicide bombings in the last few months, you never get any sort of feeling that anything will happen here. Arabs and Westerners get along well and the whole region should be an example of how the world should be today...
Lastly, my girlfriend loved it, which in my opinion is what matters the most.
If you don't expect to be staying in the Egyptian equivalent of the Hilton, you will love it. If you are expecting the Hilton, dig into your wallet and re-book with them instead.
The 150 steps!!
Just returned from the Pyramisa this morning (2 May 05) so most of my memories are still reasonably fresh in my mind although I admit to drinking more units of alcohol than the medical profession would recommend.
First impression after a 5hr 10min flight from Manchester wasn't too good. Nothing to do with the hotel I know but be warned that you may be encouraged to go to the visa desk whereupon you will be invited to part with some money. I am not 100% sure how this works but if you don't intend to leave the resort area, this charge need NOT be paid. Obviously I fell straight in the trap and was relieved of twenty odd quid.
Well we arrived at the Pyramisa at approx 8.30pm and after 20 mins of form filling and a complimentary drink of whatever the customers were refusing to drink at the bar we had our luggage taken to our room and were duly escorted there by a bell boy. 2 tips later we settled into our quite impressive room. It was large with a kingsize bed, a seperate lounge area with a TV. The room had aircon that worked and was clean. We were situated right at the bottom of this complex near the beach and the pool, which was ok until we made the trek to one of the restraunts (which incidentallyare all in the same area) from our room to the restraunts I counted 130 steps. From the beach to the reception which is even a higher you can add another 20/30 steps. Although there is a service bus when requested I would not recommend this hotel to the infirm.
The food was pretty indifferent really. It seemed to be ok at first but as our holiday progressed it got a little 'samey' and boring. Sometimes it was only lukewarm and often undercooked. There is a chinese place on the resort but although I didn't go my self the reports were poor.
As another correspondent has commented it pays to find out who can do you a service. A few bob in the right hands will help your holiday run very smoothly. i.e. Tip the bar waiter at the beginning of the evening and he will cater for you before anyone else. I gave the pool attendand 50 Egyptian pounds (about a fiver) and our towels were there for us every day. The sunbeds were very old though and where you could see that they once reclined, many years of use has rendered them a little rickety and nailed flat. The towels (provided) were clean but looked old and tatty also.
The real surprise for me were the Egyptian people. I found almost all of them friendly and genuinely willing to help in any situation. With a little tip this almost amounted to hero worship.
All through the stay our room was kept in a good state of cleanliness although we were often left without loo rolls (An essential to have a good supply). Our male cleaner seemed to like the art of sculpturing with the towels, making swans and hearts, perhaps this was an attempt for a better tip to bolster their mediocre salaries?
The entertainment was dire. We were subjected to the same male duet each night. The singer tried his best to sing English songs with English words but failed miserably. I don't know if it was for religious reasons but Tom Jones' --- Bomb was renamed SIX BUM, hilarious!!!
I found the bar drinks ok and were mosly served in their approporiate glasses. Sakara beer was quite palatable.
My major disappointment was the 5* rating. We were really looking forward to being pampered in a plush hotel but I have honestly stayed in better 3* hotels. The complex is very large and my thoughts are that it lacks a certain amount of intamacy that a smaller hotel can give. Bigger is not always better.
This report may sound really negative but we did have a really great time, we had great company and the snorkelling from the beach is a sight to behold but I suppose the hotel cannot claim to be responsible for either.
I would strongly suggest that anyone considering the Pyramisa should not be too distracted but to treat it as it were a 3*
Don't go there
Spent a fortnight with my husband in this hotel last year. After taking all inclusive trips to Mexico in a 4* hotel in the past I had high expectations. How wrong I was!
The hotel and rooms were dirty, the food awful and the staff very unhelpful - except the cleaner when he wanted a tip before we left our room! It might have been better if he had actually cleaned the room rather than making swans, etc out of our towels.
We were unable to obtain a sunbed around the pool in the whole fortnight and resorted to buying a lilo from the shop to lie on.
The food in the buffet restaurants was awful (catering mainly for Italian visitors). The hot food was lukewarm and everything was extremely repetetive (the buffet restaurants all served the same food). Beer was served in wine glasses and soft drinks in tiny glasses. Didn't bother to go to the al a carte restaurants (the Pizza Hut in Sharm is very good/cheap!)
The entertainment was non-existent except for a very poor singer in the lobby bar.
The photographs of the hotel in the brochure (and on the web site) were very impressive - DO NOT BE FOOLED!!!
Quite an experience...to say the least
My family of 5 just returned from a much needed and long awaited holiday from Egypt traveling along with another family of 6. Our families usually travel and stay in 4* type hotels so we made the decision to try the locally owned Egyptian hotel chain, Pyramisa for our stay in Sharm. After all, it was rated 5* and looked amazing on what few photos that were available on the website -----------------------. I found absolutely no information from previous travelers on websites such as this one. I wanted to fill in the gap so that any future decisions about this hotel by anyone visiting this website would have the full info to make this decision. After weeks of emailing with the reservations agent for the hotel, our group booked a 3 bedroom 2 bath beach front villa with a private pool at all inclusive status. Sounds great, huh! Well, it wasn't all that it was advertised to be. On our nightime arrival, our first impression of the hotel was that several of the lights on their sign were burned out. Check in was extremely confusing...I should have known from the first impression that the whole week was not going to be 5* quality. The villa was awful. The floors were filthy, the A/C wasn't working, the water pressure was a trickle rate with only 5 min. of hot water. It was sea-view (with the beach quite a hike away) and the main hotel for the all inclusive was literally a bus ride away. After much negotiations, the management moved us into the main hotel the next day. With no non-smoking rooms, as promised, in the entire hotel, the rooms were very plain, medium space, very low amenities...maybe a 3* international rating. At least the A/C worked, and the hot water made it through all 5 of us to bathe and we could walk down the stairs to the restaurant areas. I have to say though, the manager bent over backwards to try and accommodate us as best he could. The view from the balcony (although we could visit with our neighbors from our balcony) was beautiful of the pool and Red Sea. The food was good...not great, and most of the staff tried to make us feel welcome. The diet coke was scarce...and they rationed it by saying "all finish with diet coke" until one of our party members through a fit about the lack of soft drinks. The resort entertainment was very good with themed shows at night and animation teams for the children. They did prepare a very nice birthday celebration for our daughter on our second night there. The pool was very large and very nice (although cold...not heated)...although the water slide attraction for the kids was broken and had been for a long time. Beach chairs were scarce and if you left your seat for very long, someone would move your belongings. That should be indicative of the type of clientele this resort attracted. The resort does cover a large area of beach line in Shark's Bay and is only a 6 minute ride to Naama Bay. Overall, after learning whose palms to grease with generous tips, we had a nice time...just stayed out of the room as much as possible...and tried to enjoy the "resort" amenities that obviously provide this hotel its 5* rating. If you don't mind the room...and your expectations are low...and you want lots of space to roam and the security of being enclosed in a resort with kids...and you don't mind the buffet crowds for food...and lack of Westernized customer service...and fighting for your beach chairs all the time, then this is the place for you! Oh, and check out was a nightmare as well! They charged us a 3% "service charge" for using VISA that was never discussed or disclosed. The decision is a hard one...however, I don't think I would do it again. My advice is to stick with an international hotel chain that is probably held to a higher standard than our Egyptian counterparts!
TripAdvisor Reviews Dessole Pyramisa Sharm El Sheikh Resort Sharm El-Sheikh
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