Dar Al Masyaf at Madinat Jumeirah

Address: Al Sufouh Road, Dubai, 75157, United Arab Emirates | 5 star resort
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This 5 star resort, located on Al Sufouh Road, Dubai, is near Ski Dubai, Deira City Center Shopping Mall, Dubai World Cup, and Arabian Team Adventures.
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    Historical Traveler Reviews Dar Al Masyaf at Madinat Jumeirah Dubai

    Absolutely phenomenal !!!


    My husband and I stayed at the Dar al Masaf for 9 days and we have just returned (sadly). The hotel was probably the best we have ever stayed at, the service was 10 star. We will definitely be back again, hopefully soon. If you are planning to go, request Villa 4 or 5 which are on the beach and closest to the amazing pool. Our experience in Dubai was out of this world - largely due to the Madinat Jumeirah Resort !!!

    Excellent Service considering size of resort


    My stay at Dar Al Masyaf was short, only 4 nights, but worth the long journey. Paid for limo service from airport, but was worth it. Loads of cold towels and bottled water before we even arrived in our room. We stayed in an Arabian OceanView Deluxe villa right on the beachfront, thoroughly recommended. Benefit here was the location, a stown's throw from the beach and pool. Beautiful room and MASSIVE bathroom, absolutely no criticisms there. Butler on hand to make any restaurant reservations and arrange a buggy if you fancy going to the Burj Al Arab for afternoon tea.

    Very nice swimming pool, but surprisingly found better service on the beach. Cold towels, evian spray, sorbet and fruit kebabs appearing every now and again! I have to say that I was not expecting the level of service to be as high as it was due to the size of the resort. I was VERY pleasantly surprised.

    A mixed bag


    Overall, this was a very enjoyable stay. We did not get off to a great start but this was not the hotel's fault. Expedia made an error with my online booking, meaning that they had us down for Mina A Salam. We explained that we had stayed there before and produced the documents to prove that we had intended to book Dar al Masyaf. We waited in Al Qasr reception for quite a while but eventually persuaded them to let us use a villa room, while they got things sorted out. The butler here was excellent. We were then moved to a Gulf view villa. The outlook was fantastic and the room very good. I think that location is key here. We were fortunate enough to be opposite the Meat company (by the way that was the best steak I have ever eaten!), meaning that we could walk over a bridge to restaurants/main hotel lobbies but could also walk to the beach in a matter of minutes. Personally, being out of the way would not have bothered me but there is a danger of being quite some distance from the main eating/drinking establishments. We had a team of 3 butlers. One was a little awkward but the other 2 were excellent. We found them very friendly and more than happy to deal with the range of requirements we had. They did occasionally struggle to understand us but this was generally overcome. There was one error in booking dinner but this was made by the concierge at Al Qasr so I can't blame them. It is not cheap (although we got away with paying the slightly lower Mina A Salam prices) but overall, it was a very enjoyable stay in a high quality establishment. My advice would be to get an understanding of the whole set up and decide if you want to be out of the way a bit or right in the heart of the action. The butler service means that someone is on hand 24/7 and is with you almost immediately should the need arise. This, the room size, option of beach view and generally more personal feel distinguish it from the other 2 hotels in the resort.

    Best Resort Ever!!!


    Dar Al-Masyaf was by far the best resort I have ever been to. I felt that I was very welcome since I first came in. The lady at the reception took my ID, I was then served some arabian coffee, and in only a couple of minutes I was taken to a buggy to go to Dar Al-Masyaf. Once I arrived there, I was again welcomed by the butlers in the villa. I was taken to the room (Arabian deluxe), only to be amazed at how beautiful and organized it was. The bathroom was huge and clean. I requested an iron, iron board and a transformer and they were given to me in no time. Our balcony had a nice view on a water channel. Everything in the room was high quality. We had clean and plenty of towels, a beach bag and a laundry bag. The good thing about Dar Al-Masyaf is that you have the butler service for each villa which makes their service very fast. There is also a happy hour between 6-8 where you can have free alcohol drinks. As for transportation, you can use either Abra or buggy to commute to the beach or anywhere else. Waiting time for Abra or buggy to arrive is very short, it varies from 0-5 minutes. I would recommend the buggy as it is much faster than Abra. You might want to experience Abra once or twice but that's all. As for the restaurants, there are plenty of them out there. The souk is nice and traditional. The beach was also beautiful and the pool at Al-Qasr was as well. Overall, my experience in Dar Al-Masyaf was very positive and I will definitely go back there again.

    Luxurious, but not "Boutique".


    Having stayed in Dubai on four previous occassions, (Jumeirah Beach Hotel, Palace of The Royal Mirage, Al Maha, Palace of the Royal Mirage), I decided to try somewhere different and booked a garden villa at Dar Al Masyaf, the signature accommodation at the recently completed Madinat Jumeirah.

    This vast complex advertises itself as a, "Grand Boutique Hotel". It seems to me that hotels can invent a new hotel phrase at the drop of a hat these days, and of course Dubai is a perfect place to do so.

    I had always thought of 'Boutique' as a very small exclusive style of property, and so to use the word for the Madinat Jumeirah to me simply doesn't suit. The resort consists of three hotels in one. The Mina A Salam, Al Quasa, and the Dar Al Masyaf.

    With around 900 rooms total, this is a big resort.

    My villa was beautiful in every respect, complete with private butler. The problem for me personally, was that whenever you wanted to go anywhere from your villa, you had to get either an Abra, (water taxi), or golf buggy to take you.

    All very nice, once or twice, but trust me when you've waited for an Abra six or seven times in a day it's just plain tedious. It even makes you think twice about going anywhere other than to the side of the pool - and staying there.

    My other concern is the amount of choice on offer for where to eat. Now admitedly choice is good, but I lost the plot with the amount of restaurants on offer and simply ended up going to the same one for both breakfast and dinner. Having a keen eye, I could recognise many people who obviously did the same thing as me, as they were visible each morning and evening.

    The stretch of beach is very nice, and the gardens and grounds also, but for me the size of the place somehow made me feel I was in Disneyland. Ever expecting to hear "It's a small world after all" piped from invisible speakers.

    It's a very large resort, with tons of choices for everything. Perfect for families, and if you are looking for a very comfortable villa, then I do recommend Dar Al Masyaf. Just be warned about how far everything is to reach when you leave your room.

    I'm glad I tried it, but for me it's back to the Palace of the Royal Mirage.

    For anyone looking for a real 'Boutique' hotel experience, four or five nights there, with a couple of nights at Al Maha. Perfect!

    As for The Burj Al Arab. My opinion. Perfect for business. Not for holiday.

    One final note. Whenever I fly to Dubai I fly with Emirates. If you can afford to fly business class, then do. The private departure hall at Dubai and their business class lounge is for me worth every penny - let alone the extra room on the plane!

    Fantastic Resort


    Just returned after a five night stay at the Resort; we had an absolutely wonderful time. We stayed in an Arabian Deluxe Villa on the first floor. The room was really spacious and well stocked with high quality essentials and extras (the toiletries were of a real high standard, you had fresh fruit and chocolates every day...). We found the Butler service a real help, the day we arrived they asked us what type of restaurants we liked, as well as what time we like to eat, then set about making reservations for each night, which was good as the hotel was busy. They even included one outside of the resort (Wu's at the Emirates Tower Hotel). Throughout our stay they were always on hand for info on the resort and Dubai in general, always friendly (not just pretending to be!!) but never felt intrusive (which we were concerned about beforehand).

    We had really good meals at Zheng Hu's and Segereto's. Pierchic was good but more for the setting. We didn't enjoy Phaithai as it seemed to be very disorganised. The buffet breakfast within the Al Qasr was excellent (we're usually not a big fan of this approach), huge choice without reducing the freshness or quality.

    Despite being a huge resort, you still had could chose between the more intimate private pool (shared by a couple of Villa's), or go for the Beach or enormous pool at Al Qasr, the later feeling more like the centre of the activity.

    On reflection I would find it hard to find fault the Dar and the Resort in general, and would always return. Our previous holiday was to the Four Seasons in the Maldives and I would rate this slightly more highly.

    A severe let down.


    Our stay at this hotel was a completely wasted trip. From the promise of butler service to the use of the phrase 'five star deluxe' - I wish we'd stayed at the One&Only Royal Mirage instead.

    Room was adequate (Ocean Deluxe). Service was adequate. But this felt a bit like it was pretending to be top-notch when really it wasn't.

    Coupled with the 'disney-esque' take on Arabian life and I soon went off the hotel. (Although I should have known that as that's pretty much Jumeirah all over).

    After a catalogue of small errors (which seemed to cascade one after the other) we left having been offered a free meal and a free night - but still with a bad taste in our mouths. (Oh, and I had to log-on in my room to find the name of the PR manager to see if SHE would take my complaint seriously).

    So here are my complaints

    1. Breakfast order on first morning half missing

    2. Pre-breakfast courtesy call never ever happened (although on menu)

    3. Someone else's name on the welcome screen

    4. A Russian spa menu (I'm British)

    5. Fruit not replaced everyday

    6. Sent to wrong restaurant by Butlers (it's a big resort)

    7. Second breakfast wrong

    8. At least 12 sun loungers being refurbished outside my room in front of beach

    9. Toiletries not replaced daily

    10. Always a towel down

    11. Sent a simply filthy ironing board

    12. Alarm clock in room broken

    13. On beach service - non-existent

    14. Final breakfast - wrong

    Oh and there was more, and I know in isolation you could laugh at them, but the build-up effect simply took the shine off the stay.

    Never again, I thought it would change my view on Jumeirah properties, it simply confirmed it.

    Don't waste your money - go to the Residence at the O&O.

    Best place I have ever stayed


    This is a truly fantastic resort. We spent five nights in a Dar Al Masyaf Ocean View villa room. The room itself is huge (60 sq m) with a massive bathroom. Each villa has 8-10 rooms set around a lovely internal courtyard and a large reception area, where at least one butler will always be available.

    Madinat Jumeirah is stunning without being crass. Think marble and carved wood, not gold plated fittings. The 42 restaurants / bars are of the highest quality - outside London, I struggle to think of any UK city with as many fantastic eateries. The souk is beautifully designed and has good independent shops. The boats that take you around the 3km of canals in the resort are great. My partner said the Six Senses Spa was the best she had ever visited - and it is reasonably priced. The private beach is 1km long and was never crowded - not surprising, since the resort has only 800 rooms in total.

    You also have the Burj and the Jumeirah Beach hotels, plus the Wild Wadi water park, within walking distance. Stay here and you can also visit the Burj without paying the Dirham 200 fee. Once you've seen inside, however, you'll know you made the right choice staying at Dar Al Masyaf.

    One hint: I think the Gulf Summer Houses are better positioned than the Arabian ones. If you don't want to pay for a sea view, take a canal view in a Gulf villa. This guarantees that you will be just seconds from the beach, rather than five minutes walk.

    Even if you stay in the hotels, you will have a superb time here. It is hard to imagine how you could not enjoy yourself.



    There is no reason to stay anywhere else, if you can get a reservation! I was ready to confirm my reservation at the Ritz Carlton when I made a last minute query here and was amazed to find availability and how lucky I was....

    What a dream. I echo the observations of the previous reviewer. Butler service, independent check-in-out, privacy and tranquility are superlative aspects that made my stay more than pleasant.

    The best part of this hotel (if you can call it that) is that you have all the big-hotel services of the Al Qasr/Mina hotels, with the small hotel feel of the Ritz Carlton. The villas are amazing and spacious; the bathroom alone was the size of hotel rooms in Paris! Each residence has access to smaller pools if you don't want to go to the big Al Qasr pool, but the big pool is great for people watching. I would only like to see the hotel adopt a policy about placing towels on chaises without actually staying to occupy the post, but they would probably be far too hospitable for any line-drawing.

    I cannot say enough about what a fantastic holiday I had thanks to the Dar Al Masyaf!

    Superlative Service


    We stayed at the Dar Al Masyaf for three mights in early December. This is a part of the Madinet Jumeriah resort alongside the Al Qasr and the Mina A Salam. The Dar Al Masyaf is a collection of villas each with 9 rooms/suites with 2 villas sharing a pool. All the villas are connected by a waterway with transport provided by boat or golf buggy.The experience was simply superb from arrival, where you are taken to a lounge area whilst you are checked in, to the rooms themselves which are extremely luxorious. The thing that makes this different however is the superlative service; this is a step above anything that we had previously experienced. Each villa has a 24 hr butler who caters for any need that you have. The restaurants are excellent, although getting reservations was difficult, and the resort itself is of a similarlly high standard. We took a deal from an internet provider which offered very considerable savings over brochure prices or indeed directly arranging with the hotel. All in all an excellent few days and very highly recommended.

    TripAdvisor Reviews Dar Al Masyaf at Madinat Jumeirah Dubai

    5.00 of 5 stars Outstanding

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    Dubai, United Arab Emirates
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