Damai Puri Resort & Spa

Address: Teluk Penyuk Santubong, Kuching, Sarawak, 93762 , Malaysia | 5 star resort
 
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

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Location

This 5 star resort, located on Teluk Penyuk Santubong, Kuching, is near Sarawak Cultural Village, Annah Rais Longhouse, and Damai Golf & Country Club.
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Description

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      TravelPod Member ReviewsDamai Puri Resort & Spa Kuching

      Reviewed by annie.lai.16547

      Break and Entry Damai Puri Resort

      Reviewed Feb 24, 2014
      by (1 review) , Singapore Flag of Singapore

      Stay at this resort at your own RISK. Resort Management of this establishment neglect their guest security. We had our room broken into the second day we got there. The thief took RM850 from our room between 5:15 and 6:30 while we were at the pool. We lodged a report of the incident with the hotel security who promised to investigate the matter. We found out the next day that we were not the only victim, a guest below our room lost a 1.5 carat diamond ring. She too lodge a report to the police. She told us that the hotel demanded that if she take the hotel transportation to the police station, she will have to pay them for the cost. The management, Resort Manager and Operations Director both admitted to the failure in their security and a severe breach. We were informed that someone had taken a master key and made a duplicate without authorisation. We were informed that their SOP, Standard Operating Procedure was not followed which allowed this individual the opportunity use the hotel tools to commit the crime. For their admission of their negligence, hotel management refused to bear responsibility of the whole fiasco. We reported the incident to the Borneo Post;
      http://www.theborneopost.com/2014/03/02/canadian-couples-holiday-ruined/

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      TripAdvisor Reviews Damai Puri Resort & Spa Kuching

      3.00 of 5 stars Good
       

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