Damai Puri Resort & Spa
How has this resort rated in the past?
- Minbar in room
- Car rentals
- Non-smoking rooms
- Business center
- Babysitting service
Photos of Damai Puri Resort & Spa
TravelPod Member ReviewsDamai Puri Resort & Spa Kuching
Stay at this resort at your own RISK. Resort Management of this establishment neglect their guest security. We had our room broken into the second day we got there. The thief took RM850 from our room between 5:15 and 6:30 while we were at the pool. We lodged a report of the incident with the hotel security who promised to investigate the matter. We found out the next day that we were not the only victim, a guest below our room lost a 1.5 carat diamond ring. She too lodge a report to the police. She told us that the hotel demanded that if she take the hotel transportation to the police station, she will have to pay them for the cost. The management, Resort Manager and Operations Director both admitted to the failure in their security and a severe breach. We were informed that someone had taken a master key and made a duplicate without authorisation. We were informed that their SOP, Standard Operating Procedure was not followed which allowed this individual the opportunity use the hotel tools to commit the crime. For their admission of their negligence, hotel management refused to bear responsibility of the whole fiasco. We reported the incident to the Borneo Post;
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Damai Puri Resort & Spa Kuching
Travel Blogs from Kuching
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