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Historical Traveler Reviews Coconut Malorie Ocean City
My husband and I stayed at the Malorie for a quiet weekend get-away!! At first I was apprehensive about staying at the Malorie due to the reviews that it received. However, since my husband organized this special trip, we decided that we would go and if it didnot work out we would leave early. To my suprise our room was very nice and the staff was plesant. The elevators were old but overall our stay was very peaceful. We are planning on spending a week at the Malorie in July.
Pleasantly Surprised by this hotel
After reading unfavorable reviews, we took a chance and booked anyway and were pleasantly surprised. We had a room on the 4th floor overlooking the bay and Fagers island. Room was clean, housekeeping was more than adequate and furnishings were relatively new and clean and spacious.
Horrible Customer Service
We visited this hotel 9/17-9/19/04 and the rooms were a mess. Housekeeping never serviced our room, there was not a smoke detector in the room, mold was growing on the vents and there was feces and/or blood on the inside of the bathroom door. We complained to the front desk who told us "From what I hear, all of the rooms are that way." Since we returned home I have called, emailed and faxed the General Manager with no response. I would not stay there again.
We left early- it was so bad!
We exchanged (LOST) a timeshare week to stay at this dump. I was under the impression that the Fairfield Name stood for quality or at least cleanliness. The first room they assigned us to was repulsive. Severly stained furniture. ripped carpeting, threadbare sheets and blankets were among the conditions we encountered. We insisted upon getting another room. The replacement room was no better. When I questioned the staff as to the conditions we experienced, they replied,"We are a new resort with Fairfield, and they are changing a little at a time." My suggestion would be to tear down the place and start over again. I have stayed at Fairfield timeshares all over our country. This one is not only a disgrace to the Fairfiel Name but also to Clean and Healthy Vacationing. We could only tolerate the place for three of our seven night stay. THIS PLACE IS DISGUSTING!!
I go to Ocean City almost every summer. This time me and my wife decided to stay here. The web site makes this place look so much better than it really is. Check in went fine, after that it was all down hill from there. The elevators to to room took forever. When we stepped out of the elevator into the hallway there was wallpaper peeling off the walls and water stains on the ceiling. Once in our room it smelled moldy and damp. The bathroom wasn't even cleaned, the toilet didn't work and the sliding doors out to the balcony were broken and wouldn't close. I didn't even want to sleep in the bed because it just felt clammy and dirty. Needless to say it wasn't a good time. We won't be staying there again.
A great time but...
We recently stayed at the coconut Malorie from July 24 to the 27th.
With a check in time at 4:00 P.M. this seemed like a wasted day.
Management was very nice in allowing us to check in at 12:00 noon. This allowed some much needed pool time. I was disappointed to see that there was no alcohol served at the Oasis bar but they did offer to keep the beverages cold for us. As noted in a previous post, the upkeep of the hotel is lacking in several areas. Patches in the wall covered by duct tape was the most common offense. The elevators are in need of a serious over haul. That is the end of the negative aspect. The staff on a whole was very pleasant and willing to help at every turn. Fagers Island is in a word the best. We recommend Coconut Malorie very much.
Pleasant hotel, hopefully getting better
We were at the Coconut Malorie from July 11 to July 18, 2003. It was our 3rd trip there. We bought a time share there 3 yrs. ago. Each year it gets better. New balconies were done over the winter, new duct work was done, a snack bar at the pool, the lobby prettily updated. They still have much to do. New carpets, better beds ( ours was the original, 8" off the floor). The view out towards the bay is exceptional. The staff is trying, the breakfast muffins and daily paper were a new addition for us. Everyone tried to be very helpful. We could see the improvements, and anxiously await the further improvements the salespersons promised. We are banking on Fairfield to continue to do what is necessary to make the Coconut Malorie a 5 star hotel. We plan to return next summer.
Nice hotel, but upkeep problems
We stayed at the Coconut Malorie from July 12-14, 2003, the hotel is in easy walking distance of the ocean even with a couple of handfuls of stuff, surfriders, coolers, etc. There is a 7-11 at the corner which is EXTREMELY convenient to the hotel. I found the lobby to be well kept but the entire hotel is in dire need of a nice refurbishing. While everything still functioned somewhat, you felt as if you were in a hotel with much more possiblity than it had. The location is wonderful, with dramatic views out of the windows but the room felt as if you were in a luxury hotel in a third world Carribean country. Our refrigerator was iced over, the kitchen sink was well worn, but functioned well, the bed was a bit worn and uncomfortable. The elevators could use major work as they were slow and worn, but they were nice and spacy. The stay was not terrible but for the price, the Fairfield management could sink a few hundred thousand dollars into the resort and have one of the premier hotels at Ocean City. The hotel is transitioning to become a time share and as is the case in most of these, hotel guests feel a bit slighted as they are not the time share guests.
The place to stay
We stayed at the Coconut Malorie July 5-12th. The front desk staff went out of their way to see that we had anything we requested. I was impressed by the cleanliness and the upkeep. Supplying freshly baked muffins in the evening for breakfast the next day was a special touch you don't often find. I would recommend the Coconut Malorie as THE place to stay in OC and we will definitely be back in the future.
The good, the bad, the rip-off
We stayed at the Coconut Malorie Hotel on the bayside. Rooms are very different than your general hotel rooms, Haitain atmosphere, all rooms have view of the bay and balconies, and the breeze and sunsets are beautiful. The hotel is only a block away from the beach, and crossing the Coastal Highway isn't bad, if you're careful and cross at the lights. There is a 7-11 almost next door, and Tubby's at the corner. Good snacks and sandwiches, but the place is kind of a dump. The nightclub across the footbridge gets very noisy at night. I didn't mind. It was fun sitting on the balcony listening to the music and watching the people, but the noise goes on into 3 AM, which isn't good for two kids sleeping (trying to sleep) on the pullout sofa in the living area. The housekeeping staff turns your bed down at night, and brings you the next mornings continental breakfast: muffins, orange juice, and fresh sliced honeydew melon. The muffins are delicious, WHEN ANTS AREN'T CRAWLING INSIDE THE DISH! They bring the muffins on a porcelin plate, covered in saran wrap. The first morning there, my son was going to have a muffin, but when he took the saran wrap off, there were ants crawling all through them!! (Yuck!). I threw the muffins out and left a note for the maid, explaining what happened. The next night they brought the muffins in one of those tight locking restaurant carry out clear containers. There were no ants, I made certain, and then to avoid a further incidence, I put the container in the "fridge". The next night, there were the muffins again, in the dish, covered with saran wrap, sitting on the counter. Guess who came along for the ride!? There were the ants again, crawling through the muffins. This time I took the muffins, plate, and all, down to the front desk. The girl on duty was extremely rude, (I was polite), told me, "well, I don't know if we have any muffins left or not...." < totally missing the point that there were ants in the ROOM and their FOOD. To make an even long
up. The muffins were in a plastic, tightly sealed container, AND IN THE REFRIGERATOR! I mentioned the incident at check-out, that girl apologized and made a note of it. The Coconut Malorie has 2 VERY SLOW moving elevators, one sounds like its on its last run. The Fager's Island restaurant that is across the foot walk, is a HUGE rip-off. Way over priced and not that good. You can get a better meal at BJ's South, for less money. Not as fancy, but just as good. If you want to spend some money, have an EXCELLENT meal in a nice atmosphere, try the Hobbit Restaurant. Another rip-off restaurant is Captain Bob's. They advertise "on the bay". You have to be there to see it, it's difficult to explain, but it is NOT on the bay, there is no view, and the food is lousy, cold, and the dishes and silverware were dirty, service was poor as well. Ocean City is a nice place, we weren't there long enough to enjoy some of the other restaurants. Mulligan's was one we wanted to try, the one near Berlin, but we never made it. We will probably go back, DEFINATELY re-visit The Hobbit Restaurant, but not stay at the Coconut Malorie. When I go on vacation I like to go with my family (not uninvited little creatures! Smile!)
TripAdvisor Reviews Coconut Malorie Ocean City
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