Hotel Aguas Azules
How has this resort rated in the past?
- Tennis Court
- Multilingual staff
- Reduced mobility rooms
- Outdoor pool
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TravelPod Member ReviewsHotel Aguas Azules Varadero
All the people I met were awesome. Hopefully I get to come back.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Aguas Azules Varadero
Bring lots of money for tips!!! .Even after tipping, they seem to forget you quickly.No tips very poor service
They give you your drinks in a 6 oz. plastic glass. Bring an insulated coffee mug(for your beer). The bigger the better.When we were there, they ran out of grapefruit juice,irish cream liquer,vodka (on a couple of occasions) and beer(at one bar).
The food was cold at the buffet. It is almost like they cook it earlier in the day and then put it over the hot water warming trays and expect the food to be hot .That might work if they used hot water in the tray. Bland is the nicest way to describe the food.Coffee looks and tastes like mud .Enjoy your timmy's before you leave home.
The grounds are beautiful.Rooms are comfy. Sand is white and very soft.
Catamaran ride (free) at the club was excellent !!! We went snorkelling with the catamaran crew for $15 u s. each. A half hour sail to the reef ,an hour of snorkelling and a half hour ride back. BEST MONEY SPENT !!
Swam with the dolphins in a lagoon($67 u.s.) $10 more for a picture.Avoid this attraction NOT WORTH IT!!!
Would return to Cuba, but
DEFINATELY NOT AT THIS HOTEL
An impartial opinion
Below is a point by point review.
7/10 -rooms, spacious, in-room safe. May need to ask for more soap and shampoo's.
8/10 -facilities to use for guests, fitness, pools, kayaks, paddle boats, tennis, volleyball etc.
7.5/10 -quality of entertainment ie. dancing, and performances. Can be hit and miss 8/10 -quality of ambience, and decor of hotel interior and exterior 9/10 -customer service-overall 5/10 -buffet food, however, the buffet has variety and you can always find 4-5 fairly tasty items on the menu. The protein items are lean and pretty good, as are the salads. There are plenty of healthy choices 7.5/10 -ala carte restaurants. Your package likely includes 2 dinners at the ala carte restaurants there. One is a Cuban restaurant, the other Italian. Book reservations 1-2 days in advance. Order the Calamari appetizer at the Italian restaurant.
10/10 -quality of beach front area at Club Amigo. Superb 9/10 -Marina Gaviota Cayo Blanco Catamaran Tour -includes swimming with dolphins, snorkling, lunch on Cayo Blanco for $75 US. Book this trip through your rep at Club Amigo. The reps offer many tour options, and everything is very well organized. Alcohol is included on the boat. The boat may therefore become a 'party boat'.
8/10 -Havana, Go there and see the 'real Cuba'. wonderful old buildings but are surrounded by slums. in the tourist areas countless hustlers will approach you to buy cigars, and may ask for money. In non-tourist areas you will not get bothered too much. The historic Havana areas are surrounded by slums. If you go to Havana on your own, eat at the Paladar Dona Blanquita on Jose Marti St, and Refugio St. There is no sign on the restaurant but look for a pink building, and take the stairs to the 2nd floor. Enjoy, it is very good, and is a private restaurant.
8/10 -Cuban people. Friendly well educated, but very needy due to their monthly salaries of between $5 to $25 US. You will be asked countless times for money, tips, clothes, cigars, or anything else. Bring soaps, pens, shampoos, and tip with $1 US. Every Cuban has a 2nd business under the table. Do not indulge.
10/10 -Lonely Planet Cuba guide. Spend the $30 and buy this book which will facilitate having an efficiently good time with no surprises. It is well worth the money.
9/10 -prices of souvenirs and other products at Club Amigo. There is a outdoor wood craft vendor, and a well priced offical cigar shop on site, as well as other shops.
8/10 -Real Cuban food.
4/10 -downtown Varadero. All that is worthwhile there is a souvenir craft market full of vendors.
8/10 -overall experience at Club Amigo. Worthwhile, go there.
Have lots of $1 US bills for tipping and even US quarters to use offsite at washrooms which charge.
Won't be back
I was at Club Amigo from Dec. 27 - Jan. 3rd.The food was so bad I was happy for the 2 packs of tositos and salsa I had tucked in my suitcase.
Could have gotten big bucks for them too. The buffet was lousy, some meat unreconizable, and full of grease. The plates were always dirty and the coffee was not even drinkable. The hot tub was renamed the Lukewarm tub, and the pools were too cold to swim in. The beach was beautiful. Room staff and beach staff were awesome. Front desk, good luck..lousy service. The "special" restaurants at the resort were disgusting. Most people up and left when they were served it was so bad.I would not go back to Varadero again and would probably never go back to Club Amigo. Cayo Cocoa was a zillion times nicer.
No more french fries!
I just returned from spending a week in Varadero Cuba during mid January. The weather was perfect except for the first day where I didnt take my shoes, socks and sweater off. Here is a list of complaints:
- Buffet was awful. Terrible selection. Very bland. Re-used food. - Dirty plates, like actual cruds of dirt still on the plates! - Listening to dance lessons being given all the time by the pool and the beach. Guy on microphone saying "1,2,3 cha cha" all the time anytime. - No fun activites. - Not a lot of people under the age of 45.
Here is my advice if you do go to Club Amigo:
- Bring a watch. My boyfriend and I forgot to bring one and we were constantly asking each other what time we thought it might be. You need to know the time for things like buffet times and bus schedules and store hours. - Bring some snacks from home that you think you might crave. For example, chips and chocolate which you can't find in Cuba. - Layers of clothing. The weather throughout the day can change drastically when it's cloudy. - Don't forget a brush. I forgot mine and I spent the rest of the trip searching for a store that sold one or even a comb! Nothing. - Book your excursions right away. We waited until the middle of the week to book an overnight trip to Havana. Our tour rep failed to inform us that the trip was cancelled and that we couldnt go until two days later, which in turn screw up our whole schdeule and had little time to pack and enjoy the beach and pool one last time.
My last bit of advice is spend the extra dollars and go on day trips and rent a scooter and tour Varadero for better and cheap food.
Overall, Cuba is a beautiful country and we plan to go back but we will spend majority of our time in Havana.
Unfortunately, will not return....ever!
Vistited mid-December, the weather was bad five days out of seven.
Meals were not as advertised and buffet was not available until the 5th day of the trip. 24 hour snacks were limited to daytime hours. It was a big challenge to even know where meals were as they changed by each meal and each day. Staff was of no help in finding the meal location in most cases. Additionally, staff asked for personal possessions (clothes, toiletries, etc.) when it was time to leave. Small shops located on the premise overcharged on goods purchased and unless asked to confirm the price, generally the total was over by $8 to $10 US.
Activities advertised in the flyer were difficult to locate, if at all.
The hotel operator that assisted with phone calls was located in an office - on both occassions when approached, the bus boys were playing computers on the operator's computer. Trying to get taxi service at the prices suggested by our tour rep was a challenge - on one occassion, was left waiting upwards of 45 minutes. Overall, a big disappointment - have no plans to return to Cuba in the near future and definitely, not this resort.
The food was fair to good. Not too much variety. The ice cream was great. The staff were friendly and helpfull. The beach was a 10. Sand was like talcum powder. Hobie craft, kayaks, sail surfing available.
The bars were all good. The grounds were very nice. Long walk from the lobby to the beach. 200 metres. But lots to look at on the way. The ponds which had ducks and fish, a nature trail, shops, lookea resort, and lots of trees. Was there for 2 weeks but saw no scuba gear or mopeds. Had to go to Sandals (next resort) for them.. The rooms were nice but they lack drawers. The lobby was very nice with the ivy flowing down the walls from the 2nd floor. Had 1 day without hot water because a pipe burst. We had a really good time there. Worth the 3+ rating it has.
Not as advertised
The food was greasy and reused from one meal to the next, until was
finished. No schedules and directions available for the included
activities. Asking the front desk doesn't help you at all. Hot water
only three (3) days from seven(7). From the "all inclusive" advertised
by the World of Vacations:
*The 24-hour snacks are from 10:00 a.m.-5:00p.m.
*Tennis: one court, to find the schedule and rent the equipment (almost impossible) you have to go to the beach which I hardly found out from one of the employees after two days.
*Volleyball: only on the beach.
*Pool scuba clinic: couldn't find it in a week.
HAVE A NICE VACATION!?
Food was terrible, horribly greasy we choose to go out to restaurants for dinner rather then eat at the hotel. Near impossible to get questions answered took at least two frustrating trips to the front desk to get anything answered. Staff in the buffet restaurant were nowhere to be found most of the time. If you could find one and give them a tip, then they would be helpful enough to find cutlery, salt etc for you. The hotel had most activities as advertised they were just difficult to find and when you did find them they were just finishing up. Never did find some activities like the bicycle rentals.On the plus side the rooms were nice and clean and the housekeeping staff were friendly and did a good job. The grounds were nice as well. Cuba is a beautiful country with very friendly but not overly pushy people and fantastic history. Would definately choose to go back to Cuba but would stay in a 5 star resort next time.
Spent March Break 2002 in Varadero at Club Amigo......we had an amazing time, the weather was awesome, the staff was super nice, and the food was pretty good. All in all, a highly recommended and affordable vacation spot. Entertainment staff put on some great shows, and always willing to give tips about checking out some of the local hot spots.
Have a great time, enjoy the sun, sand, and fun!!
I have just returned from Varadero Cuba, I stayed at Sol Sirenas Coral, which was 4 star hotel. I would give it a 3, food sucked (ham and cheese and french fries for a week), I stayed at Club Amigo Varadero before which is 3 and half star hotel and i give it 4 and half. was wonderfull compared to Sol Sirenas coral, Club Amigo is a Small resort which is good if you want to relaxe and enjoy the beach, beach area at Amigo is much nicer and cleaner food was better and staff were great.
so if you are planning to visit Cuba and want affordable resort to stay you should choose club Amigo Varadero..
TripAdvisor Reviews Hotel Aguas Azules Varadero
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