The Cliffs Resort

Address: 2757 Shell Beach Rd, Pismo Beach, California, 93449-1602, United States | 3 star resort
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This 3 star resort, located on 2757 Shell Beach Rd, Pismo Beach, is near Pismo Pier, Monarch Butterfly Grove, Great American Melodrama and Vaudeville, and Performing Arts Center.
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        Historical Traveler Reviews The Cliffs Resort Pismo Beach

        Great Value!!


        When it comes to best value for your buck, this resort tops the list if you are looking for an oceanfront getaway on the California coast. I just recently returned from a vacation down south, and I stayed at both The Cliffs Resort and The Four Seasons Biltmore. Both are wonderful properties, but The Cliffs was half the price! I haven't stayed here since their recent multi-million dollar renovation, but this place it top notch. The service was unforgettable and the views were unmatched. Besides their superb service and attention to detail, the poolside massages are hypnotic. Because of this resort's great value, I would recommend it to anyone!!

        Great Property


        The Cliffs in Pismo Beach was the third stop during a 2-week, 6-hotel trip during June and July 2004. (See my reviews of Marriott Fishermans Wharf and Embassy Suites Seaside for the prior hotels visited.) This is a nice property. We rented an ocean view suite and had a nice room, great balcony with lounge chairs so comfortable I considered spending the night on one, and a beautiful view of the ocean. We spent late afternoon at the pool and found the service to be gracious and efficient. We visited the beach in the early evening; steep stairs directly behind the hotel lead to a quiet and beautiful expanse of sand and water. A free taco bar was offered in the lounge from 5 to 7. A light room service dinner was delivered promptly and as ordered. We found a nice deli down the road for take-out breakfast the next morning. The only negatives were: a) a BIG spider crawling around in our room and b) an unsatisfactory check-in experience. (We arrived 15 minutes before 3:00 check-in and were told the room was being cleaned but was not ready; we were told to check back at the front desk in 15-20 minutes. We checked back 30 minutes later, we were not acknowledged by the woman who initially registered us and found from another worker the room was still not ready and that we needed to check back in 30 minutes. Upon our 3rd visit to the front desk..more than an hour after registration... we were told the room was still being cleaned but we could get keys and leave our luggage in the room. Suggestion to hotel: Seek out the guest when the room is ready rather than have the guest continually have to return and stand in line at the front desk. This approach works quite nicely at Four Seasons and similar top-notch hotels.) Outside of check-in and the spider, overall a very good stay, and would rate 5/5 without the check-in problem. Would return. Please contact me if you have any questions. Next stop: Park Hyatt, Los Angeles.



        Booked a partial ocean view...

        Yeah right! if you stick your head a foot out past the balcony and look past the bushes...oh there's some blue. Infact all we heard was the highway traffic so we kept the door closed.

        Asked to upgrade/change rooms as i did not consider this a partial ocean view...I was repeatedly assured by Brandy the front desk clerk who had an attitude with my inquiry, that this room was partial ocean. If I wanted to change room for a pool view it was going to be $50 more.

        The room was nice and the beds good

        the pool and spa were terrific...

        But I won't be returning.

        What a Deal!!!


        I stayed at The Cliffs Resort with my son for the first time this summer, and we had a wonderful experience. Although we have been to the Central Coast many times, this was without a doubt the best trip ever. The Cliffs' rates were great, the breakfast buffet was amazing and my son really enjoyed the surfing package. By the end of the trip he was actually able to stand up on his surfboard for the first time. We were so impressed with The Cliffs that we have already booked our vacation for next year.

        Our Visit


        My husband and I just returned from a week-long visit to California where we drove up the coast from Los Angeles to San Simeon. We spent two nights at The Cliffs. The staff was very helpful and friendly, and the views and beach are wonderful. We had booked a "mountain view" but found ourselves on the lowest level with a view of the walking path. The front desk was able to get us a pool/partial ocean view for the second night. Our only negative was that it was very loud in both rooms. We could hear the people around us (children screaming, conversations, etc.), and some hotel guests were extremely "rowdy"--throwing things off the balconies and yelling in the hallway. Despite this, the property, staff, and surrounding areas would make it worth it for us to return again.

        Modern Mecca on the Ocean


        The Cliffs Resort is a fabulous bargain. It is a brand new resort right on a cliff overlooking the ocean. The lobby is marble and clean and has a spectacular view. The pool area overlooks the ocean and has lounge chairs that face out onto the beach. We did the midweek bed and breakfast deal. They upgraded us to a full ocean view and we had a fabulous balcony overlooking the pool and ocean. The breakfast in the morning was great with a waffle and omelet chef and a good buffet. A tremendous value for a clean modern resort on the water. Similar to the Ritz Carlton on the beach in Laguna, but because it is in Shell Beach, it is only around $160!!! Will go back to this resort!

        Wonderful Stay at the Cliffs Resort


        I felt very well taken care of by the caring and efficient staff. My stay was relaxing and enjoyable. The customer service is truly resort level.

        Nice Resort


        Just got back from a few days up at the Central Coast. This hotel is very nice; Probably the nicest in Pismo Beach. The rooms were clean, comfortable, and had an airy feel. The pool area is also nice, directly overlooking the ocean. Note that this hotel has great winter discounts - We got a bed and breakfast package (including partial ocean view room) for $119/night!

        A lovely stay at the cliffs


        My husband and I just completed a one week road trip down the southern california coast, and of the three places we stayed (two nights Cambria, two nights Pismo Beach, two nights Santa Barbara), we were the happiest with our stay at the Cliffs. While we enjoyed the sites/activities of Cambria and Santa Barbara better than Pismo, the hotel was what made our stay in Pismo so lovely. I had a series of prompt, polite email exchanges with the general manager before booking, and she was professional and responded to all of our requests (ocean view room, higher floor, facing the ocean and pool versus the combo restaurant/ocean/pool view side of this L-shaped hotel. The hotel lobby has a clean-lined, simple but elegant look with white marble and granite floors and columns, and attractive leather sofas overlooking the terrific view. One of the things we most appreciated about this hotel was that views of the ocean were to be had no matter where you are -- the lobby, your room/lanai, the pool area, the sundecks (where you can enjoy a fun happy hour with complimentary appetizers), and the restaurant. We enjoyed complete, excellent full breakfasts each morning (with made to order omelettes and waffles, yum!), fruit, breakfast meats, breads and all you could want. Having a hearty breakfast versus a continental was much appreciated. The pool area is attractive and well serviced by polite wait staff who take drink/food orders. The pool is heated, but rather small and shallow (at 5 feet at deepest, and given small size, it seemed to be the happiest fit with the kids versus the adults). Hot tub/spa is nice and big. There is a public access walkway down to a great beach, so no complaints about being up on the cliff versus sea level here. We have to say that we LOVED the king-sized, pillow-topped beds (they advertise these beds on their website as modeled after the Westin hotels fancy beds, and they have earned bragging rights. Very comfortable.) I liked the modern, updated linens and room decor -- almost stark, but soothing and interesting colors of pale yellow, and sea greens and blues. The plantation shutter door/windows to the lanai are a wonderful touch. Rooms are also VERY quiet/sound-proof to neighboring rooms, though the orientation of all rooms towards the pool means you will hear the squeals of kids for most of the day, as well as the pleasant sound of the courtyard fountain. We liked this place very observation. We happily used the small gift shop the first day to get a needed pair of flip flops and some candy bars. Sorry to see a sign saying the gift shop is going to make room for more conference space. Bad idea if you ask us -- people appreciate hotel gift shops (and not those new "gift vending machine/shops"....the lady who worked there was personable and the human touch is welcome.) Overall, we'd absolutely stay here again (at least during one of their specials with all coastal rooms, this isn't a cheap getaway, though it was worth the money we paid much more than other places we stayed.)

        Awesome Hotels By The Sea


        My husband and I stayed here in July 02. This hotel is located on a cliff over-looking the ocean. I had a package arriving at this hotel and it was directed to me immediately thanks to front desk! We stayed in a Suite and boy was it impressive. We had a Oversized King bed with comfy linens, a large marble bathroom with whirlpool tub. It was great. The room was very large with a couch, chairs and table and we were on the corner of the building with a large balcony that overlooked the Pacific Ocean. It was so romantic. We only stayed here 1 night, but didnt want to leave. The have a fabulous restaurant with outside views that are spectacular. Another added touch was the walkway that goes down the cliff onto the beach. My husband and I spent sunset there. It was breathtaking. Being I had never traveled to Cali yet, I looked all over for a Pacific ocenfront resort from San Francisco down to LA and this was the only one and it was perfect! We would definately return to this resort but hopefully stay longer!

        TripAdvisor Reviews The Cliffs Resort Pismo Beach

        4.00 of 5 stars Excellent

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