CasaMagna Marriott Cancun
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Historical Traveler Reviews CasaMagna Marriott Cancun
Great Facilities BUT Too $$$ Hungry
We were in Cancun April 5 to 8 staying at Casa Magna. We had third floor room overlooking the pool area and beach. The room was very nice, but it could have used a bit of attention. Some of the wood work (mainly doors) were showing lots of wear. While the room was very nice, I was surprised by the fact the there was no in room coffee maker and there was no bottled water available (except through the mini bar at a high price). It seems that for the price this hotel charges for a room they could include the coffee maker (like almost every Marriott does) and provide some bottled water. I also thought the prices in the lobby deli were way out of line. A breakfast of two bagels, one coffee, and one OJ cost $110 pesos ($11US). I agree with others here that the prices in Cancun were out of line.The beach was nice but the water was so rough that we could never go in the ocean. The beach front bar was quite proud of the drinks it served, with a small margarita (and it was really small) costing $6US. From Casa Magna you can walk via a "bridge" to the JW Marriott next door. It is also a beautiful hotel and the pool area is awesome. The whole complex that makes up the two hotels is indeed nice and very pleasing. The hotel is a good place to stay if one is willing to pay the prices required. Is it worth the cost? That is an individual call. To us it was not. We paid less per night at the all inclusive we stayed in later, and the room was just as nice.We found the whole hotel zone to be nice to look at but we could have been in Miami for all you could tell. We rode the city bus into downtown Cancun and there at least we felt like we were in Mexico. Eating is a lot cheaper dowtown as well. The cafes and bars in the hotel zone are way out of line on their prices.We left Cancun and finished our vacation further south in an AI resort just north of Playa Del Carmen. PDC is quite nice, cheap compared to Cancun for food and drink, and a more authentic experience. My wife and I both agreed that Cancun will bun hotel zone will receive no more of our money.
Hotel is beautiful and the staff was very friendly and helpful. Mexicans are very warm and hospitable people, unlike some folks in the Bahamas. Ocean front rooms are wonderful and worth the extra price. Excellent meals at the hotel restaurants. Bring your wallet! Everything in Cancun is expensive. Sea was cool (went in Feb.) and rough. Water was beautiful, but not a good swim site. Frankly, we weren't very impressed with Cancun, but the hotel was outstanding. Provo and Grand Cayman have much nicer beaches.
The Marriot was an aboslute gorgeous hotel! The service was great and our room had a beautiful view of the ocean. The pools were the perfect temperature and just steps away was the beach. Its the most beautiful hotel I've stayed at and the dining as well as the service was 5 star. When going back to Cancun I would most definatly book back into the Marriot. It was an amazing experience!
Ca$a Mangna was beautiful. We upgraded to a suit on the ocean front (2nd Fl) We woke up to a awsome sunrise and surf each morning. The veranda wraped around the room so we could over look the ocean or the pool area. It was GREAT!!! The suit was a bit small and dated though. Needs new furnishings. Price was a bit high,, But the million dollar view was worth it.
The pool area was very nice. Great for a couple or family!
Swim up bar was a bit lame.
The beach bar and grill was also a bit lame. It could really be nice. I dont know why they dont spend a few bucks and fix it up?
Both bars (and bartenders) had no personality.
The worst part about the whole trip was the BIG bucks for food and drinks!!!! We spent some serious cash on food. It made me a bit angry. They raped you at the resorts. In the city we found a few places that the locals ate. Great food for the money, But it was to hard to get there. We didnt feel safe in the city at all. Things have changed since 1997 (my last visit, Royal Mayan,very resonable $$)
If Cancun is survive, they must get a grip on the cost for food and drinks. Ill pass the next time because of high prices,
The Magnificent Casa Magna!
I stayed at the Casa Magna Hotel, Cancun, January 13 to 22nd. It was a perfect week to be there--- the Christmas rush was over, and we practically had the hotel to ourselves. The week earlier, the hotel was very crowded. The rooms were lovely, spotlessly clean. We decided against the $30 a day upgrade to get an oceanview room. Our room looked out the opposite the direction-- the bay. We had great views of sunsets from our balcony--no need for an ocean view.
We enjoyed meals at the Argentinian Steak House---we went there twice we enjoyed it so much. We also enjoyed the Italian restaurant at the next door Marriott Hotel. The service and the food at both restaurants was superb! It was some of the best food I ever ate in Cancun. All my previous trips were all-inclusive. When you go all-inclusive, you don't get a chance to eat such quality food that we were able to enjoy.
The beach was clean---plenty of chairs at both the beach and the pool, and plenty of towels. When the hotel is fully occupied, I could see how chairs might be at short supply.
The staff was friendly and attentive to our needs.
I cannot think of one complaint about my stay at the Casa Magna! I'd go back----today, if I could!
This hotel was beautiful! Gorgeous lobby and lovely restaurants. Beautiful little shops in the lobby as well as the adjoining JW Marriott. Everything was extremely clean and well appointed. Our room overlooking the ocean was sparkling clean and very comfortable. Housekeeping service and every other service person (lobby and desk people, room service, shop-keepers, waiters/waitresses, bell-men etc.) were the friendliest and kindest we have met in any hotel anywhere. One case in point was when I accidentally gave a room-service person a tip of 100 pesos (10.00) instead of the 10 pesos ($1.00) I intended to give for bringing up a cork screw to our room. He knocked on the door a second after I closed it and said "surely you don't mean to give me this much". I was so impressed by his honesty that I said "keep it anyway!". Pool and beach are clean and lovely. We were absolutely delighted with everything and we have stayed in alot of resort hotels which did not compare to this. If we needed anything we just picked up the phone and our need was dealt with immediately. I would go back again and again. HIGHLY RECOMMEND!!!
Nice room-but nice stops there!
We vacationed for a week at the Casa Magna last June. We had a very nice ocean front room with a balcony. The room was so close to the ocean I could have probably hit with a rock from the balcony! The room was also a typically beautiful room you expect from Marriott. Unfortunately the niceness stops there. The pool was plain, and VERY warm. Not at all refreshing to escape the June Cancun heat. There was constant construction going on around the pool as well. Their beachline had a huge drop before you entered the ocean. They really need to even it out badly! The drinks were VERY expensive, and the snack bar ridiculous. Overall, the room was nice and the breakfast buffet was decent. However, I plan to partake in an all-inclusive hotel next time I go to Cancun because there are very few restaurants in Cancun that aren't connected with hotels. I will definately return to Marriott Hotels again, just never in Cancun.
Casa Magna (Marriott)
Don't ever stay at the Casa Magna Marriott hotel in Cancun. The room was small, but adequate. The service was lousy. They tried various ways of ripping us off. The main thing was they did not want to honor the rate they had promised us. They tried to do everything possible to get out of it. They also did stuff like call us on the phone to tell us to answer our door so a guy could check the mini bar when we had our do not disturb sign on the door. It took us a couple of months and five letters to get a refund. They never apologized even though we sent letters to corporate Marriott. Cancun has the greatest beach on the earth, but it isn't worth the hastle if everyone tries to rip you off just because you are an American tourister.
Mixed Bag Marriott
First impressions here are great -- beautiful lobby with rich, dark woods and ornate furniture and lighting. Unfortunately, the nice decor stops there. The extended, open-air hallways are being repainted, but the foliage needs help. Plants are small and unkempt. The shell-shaped lighting fixtures look plastic and cheap. Our room (standard, ocean view) needed new carpeting and furniture. The room doors are light-colored and cheap looking. Why not continue the lobby decor into the hallways and rooms? The pool area was nice, and the beach was great. Unfortunately, the drinks at the pool bar were WEAK and expensive. Overall, the resort was pricey (definitely no bargains in this region of Mexico!). The saving grace: the staff was great. Very friendly and helpful. But the room price wasn't worth it. The mini-bar (as with most hotels) was a rip-off. Overall, this resort is showing its age and badly needs a fresh face-lift!
I was on a trip to Cancun with 5 of my girlfriends. Our vacation started off as a "trip from hell". From an 11 hour delayed flight to a broken down bus on the way to the hotel. This started out our trip on a very negative note! We finally arrived at our hotel and it was a hole in the wall, it was not on the beach like we had thought, we could not find anyone to speak English and it was just horrible!!
We could not stay there so we decided to upgrade to the Marriott Hotel. Luckily, they were able to accomodate us on short notice. It was paradise to us! The hotel was beautiful, our view was amazing, and the rooms were very nice as well! We had a great time. We were treated wonderfully and the food and everything else was terrific!! I would recommend this hotel to anyone!!!
TripAdvisor Reviews CasaMagna Marriott Cancun
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