Cape Codder Resort & Spa
How has this resort rated in the past?
Historical Traveler Reviews Cape Codder Resort & Spa Hyannis
The best there can be
we almost changed the reservations to a diffrent hotel. i am glad we didn't. i loved the resturant hearth n kettle the food was delicious and the service was great and quick. (the kids get unpatient when the food takes a long time) it was a birthday at the table across and they where very helpful by singing. after we went to the pool. it looked great. the kids loved the wave pool and the water slides they we huge one of the kids were afraid to go on it. they tried it and couldn't resist to go back on it. then we went back to the room it was fantastic. they had movies that were still in therters the kids loved it. the room was great. the ice maker wasas 3 feet away from the room .the maid service was execellent. i was so clean all the employees maid sure the you were enjoying it. i can't wait until the summer to go back.
Don't Stay Here!
The cape codder resort was not my moneys worth. They didnt even have little refridgerators for the money we paid. The room amenities were ver minimal I might add. When checkout time came the staff was very very very rude. I dont know who they were but id fire them in a second if I could. Its not worth staying here. For the money you pay you get ripped off.
Cape Codder Hyannis Escape
I am writing to share our wonderful experience at the Cape Codder Resort in Hyannis. My husband and I were completely exhausted and sick of the terrible Boston weather. We need an escape but didn't have time for a long trip. We read about the Cape Codder and decided to give it a try. We arrived on Friday night, tired and miserable. We were welcomed by a friendly front desk person and a roaring fire in the large, lobby fireplace. Our room was lovely, well-appointed, and spotlessly clean. We arose to find it snowing lightly, so we ate an enormous breakfast at the on-site Hearth and Kettle Restaurant and decided to explore the hotel. We were delighted by the incredible wave pool and thrilled to find a full service spa around the corner. We each booked two services and returned to the pool for some fun. The spa was a highlight of our trip. The masseuse pulled the knots right out of my legs and I felt relaxed and calm.After a nap, my husband and I had dinner at the hotel's main dining room, a lovely restaurant called VJ's. The service was friendly and professional, the wine list extensive, and the food was extraordinary. We were delighted to find an appetizer of fois gras, cooked perfectly and presented beautifully. My filet mignon with three sauces was fork tender and tasted delicious. Although we were full, we couldn't resist sampling the sinful desserts. We hated to leave the next morning and have made a pact to return for Valentine's Day weekend. We were pleasantly surprised by how affordable our weekend escape was for such high quality. The Cape Codder gets high marks from both of us, and we're very discriminating travelers.
Don't miss this one!
I have had the pleasure of staying at the Cape Codder several times, both for business and pleasure. You will not find a better full service property for families, couples or business. Attention to detail is a specialty of the Catania Family, well respected operators of the hearth n kettle restaurants. Their staff is well trained, rooms beautifully decorated and I have never had a bad meal there...even when I was a registrant at a conference attending a 500 person clambake! And ladies...make sure you check out the spa...they have some of the finest treatments around.
This place is the best
After reading some of your reviews we almost changed hotels. I am very grateful I didn't we had a blast at this hotel. From the moment we checked in with their very professional staff. We stayed in a deluxe room very comfortable and clean. Then off to lunch we went and had a great meal in there hearth and Kettle rest. Food was better then great service was terrific. The kids couldn't wait to go into the pool well we saw pictures on the internet but our mouths dropped open when we saw this faboulous pool the kids at heart came out in even me and my husband as we played in the wave pool. The kids had a ball on the water slides. I even got the best pedicue and manicure ever at the spa. We already rebooked our return for april we can't wait to go back. these other comments sure they are talking about the same resort. I think not. This hotel is nothingbut the best Keep up the good work....
Dear Cape Codder Hotel:
I wanted to write to you to tell you how wonderful I thought the hotel was for my family. I found the hotel on the Internet when I was searching for a fun place to take my family during the Christmas Vacation. I also saw it featured in Family Fun magazine this past month.
We lucked into this hotel. The draw of course for us was the cool wave pool. From what I could tell it looked like it was going to be a blast for my 10 year old son and my nephew who is 12.
The entire vacation from the moment we entered the room was perfect. The room we were given was clean, comfortable, and quite. We were in room 202. I liked the fact it was so close to an exit, and the ice machine on the other side of our wall made not a peep of sound. The only sound I heard was the door outside the hall going out to the exit, it made a funny noise when it closed slowly. They may want to take a look at that. Not distracting for sleeping at all, I didn't notice what was making the noise until the last hours we were in the hotel. I kind of laughed I thought it was the ice machine, but it wasn't. WE all had a great nights sleep, which was wonderful. So often you go to hotels and you can't get sleep. Im glad to say we all slept fine.
The pool was wonderful. The life Guards were all friendly and took great care in keeping the children safe. If they had to tell someone to stop running it was done nicely. I was most impressed by the staff in the pool area. Every one seemed to really enjoy their jobs.
We did not eat in the hotel, even though they gave us 30.00 worth of food. Im a sucker for Sam Diego's, its my favorite restaurant and our second night we just had to do Olive Garden.
We all agreered to come back next year, same time, same place. If they'll have us of course.
I have not stopped talking about the hotel since we left. I came home and sent everyone on my e-mail list with children word about the hotel. I also had taken information when I was at the hotel home with me to pass out to those in the neighborhood that wanted to know about the hotel.
On New Year's Eve I was holding a Children's Craft at the Library in our town, and someone knew I had gone away to the Cape for Christmas and asked how I liked it. I couldn't stop raving about the hotel and several Mom's with small children were very interested. Another Mom in the group had also been to the hotel and she begin to tell them all what a wonderful time she had as well.
It really is a great establishment. Im so glad I found it. I won't stop telling folks about the great hotel. I can only hope they have as good as an experience as we had. We really look forward to going back next Christmas.
A new loyal Customer. Linda Monahan
Can't wait to go back...EXCELLENT!
We stayed at the Cape Codder 12/19/02 to 12/21/02. At first, I was apprehensive after reading the reviews posted here. It was my husbands 40th birthday, and I wanted to surprise him with a wonderful getaway. The Cape Codder did all that and more--they did not disappoint!
Cindy, at the front desk, made us feel welcome the moment we walked in--we can't say enough good things about her. She went above & beyond to make sure our stay was nothing short of spectacular. We utilized all the amenities: onsite restaurants, pool area, even the spa. Everything was clean and well-maintained, and all staff we encountered were hospitable and professional.
We stay @ hotels often for business & leisure, and this is one of the best we've experienced. We highly recommend the Cape Codder, and are anxious to go back again soon!
Avoid at all costs
Just to echo another review of this hotel, we found the staff to be unhelpful and rude, and the amenities very far from the luxury promised in the brochure and on the website. I also note with interest that the Cape Codder employee who has written in at no point addresses the concerns raised by the previous reviewer, preferring instead to use random 'satisfied' quotes as if this somehow renders any criticism raised invalid. When I return to the Cape, if the Cape Codder was the only hotel with rooms I would still prefer to sleep in my car. Avoid!
Difference of Opinion
As a senior member of the management team here at the Cape Codder Resort & Spa, I was distressed to learn of the negative experience one of our guests had with us. With that said, I have provided some feedback we have recieved from some of our previous guests through our guest comment card program...
"This was our first time here & we enjoyed our stay very much. The facilities were clean & beautiful. The staff was pleasant & helpful. We look forward to staying here again on our next vacation...." 8/18/02
"This was a nice place and I think my family would like to stay here again..." 8/21/02
"I thought the hotel was beautiful and well maintained. I would also like to compliment Angela-she kept the room thoroughly clean & did a fantasic job.." 8/16/02
"..the pool is terrific for kids..." 8/12/02
"The Resort is beautiful. Check in was great and the people are very nice. Look forward to coming back next summer.." 7/16/02
"Above our expectations! All the touches made it truly a 'home away from home'..We will definitely stay again. Wonderful place!" 7/31/02
As you can read, most of our guests enjoy their stay with us. The staff at the Cape Codder Resort will strive to make everyone's stay a most enjoyable one. We hope that you give us that opportunity.
DON'T STAY HERE
I stayed in this so called luxury hotel one night last year. The "wave pool" is a 3 feet deep kiddie pool. They have no real pool. I left the room at 11pm to go to my office; I came back at 1am. A frightening looking gentleman was standing in the window watching my male companion sleep. The gentleman took off when I noticed him, and I went about my business of getting ready for bed.About 10 minutes later, I looked through the window (the shades didn't draw all the way) and this gentleman was now sitting in a car parked facing our window, was visibly masturbating, and waved to me. I phoned the front desk and insisted the police be called; they refused and sent private security. The gentlemen drove off as security was driving up. We were obviously not able to sleep, and had an important function in the morning. In the morning the hotel had absolutely no electricity. I walked down to the front desk and requested flashlights so we might be able to shave and get ready. I was given two lousy glowsticks.
What a nightmare. You can do without this hotel!
There are better accomdations in Hyannis
TripAdvisor Reviews Cape Codder Resort & Spa Hyannis
Travel Blogs from Hyannis
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