Cal-Neva Resort Spa and Casino
How has this resort rated in the past?
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Historical Traveler Reviews Cal-Neva Resort Spa and Casino Crystal Bay
Stayed at the hotel on Dec 19 and 20, 2004 to go skiing with my wife and two little kids. The room was very clean and the drapes, bedspread and furniture all seemed new. The furniture was of a style that might be popular in North Dakota, but it was still new. The room had definately been updated with the furnishings but, some reminders of the past remained (the cottage cheese ceiling). The room was a bit larger than most newer hotel rooms. The food at the restaurant was very good and not too expensive. $19 for a good steak. The service was medium. The place has an interesting charm because of its history and there are a lot of old photos around to remind you of its past. (Previous owner Frank Sinatra and frequent guest Marilyn Monroe) The "Indian Room" is a nice old room where I hung out a bit and played a game with my little kids. The casino was not very happening. I went up to the Biltmore for much more exciting casino action. The Biltmore had the only craps table that was open in the area. I have two little kids and the atmosphere at the Cal Neva was much more homey than casinoey like at the Biltmore. Because of the good rate on the room $69, I would definately stay there again but, it does not compare to the Hyatt. I would hesitate to pay over $100 per night for this hotel. If you are willing to pay more than $100 I would stay at the Hyatt for sure.
A MUST STAY FOR TAHOE VISITORS
We stayed here December 12-13, 2004. The fourth floor room was nicely appointed and had a wonderful lake view. The hotel and casino staff were very friendly and helpful. The casino was, by far, THE PLACE in North Tahoe to play. We've stayed at other hotels in the area in the past, but the Cal-Neva will be the only place in the future.
Mediocre at best - owners need to put some $$$ into this place
I first stayed here 20 years ago and NOTHING has changed except the whole place has fallen into a sorry state of neglect. Staff is mediocre. Rooms depressingly bare and in need of paint. This place is only bearable because of its great location and lake views. Memo to owners: stop being such cheap-skates and put some $$$ into this place! Other North Shore properties have all upgraded, but this place has not -- and it shows.
OK, but needs upkeep badly
The Cal Neva is in a great location. The staff is great, and it is an interesting place.
The downside is that the owner does not spend much money on maint. ALthough he did put a new roof on the main building this summer.
The gambling is ok, they don't put a lot of emphasis on the casino. They focus on weddings.
We stayed in the cabin that Marilyn Monroe used when Frank Sinatra owned it in the ealrly 60s. The indoor/outdoor carpet on the deck was so worn you would not want to walk on it without shoes.
Stay at the CalNeva, eat and gamble up the hill.
Awesome breathtaking view from 5th fl. suite. Immaculate. No in-room movies or VCR & limited TV channels. Restaurant/gaming tables/gift shop closed by 10PM most nights. Roulette tables (2) never open and dealer refused to do so when asked on numerous occasions. No entertainment on site even during weekend. Not enough staff so customer service in Circle Bar/dining room/room service somewhat disappointing. We left the resort each day to pursue activities/gaming at other local hotel/casinos. However, the Frank Sinatra tunnel tour is not to be missed.
Would not recommend this hotel!
We stayed here in Sept. 02. It was the noisiest room I have ever had at any hotel!!!!!! Phone calls to management to no avail. Generally lousy, service marginal. I am a travel agent and fairly well traveled. This hotel is not what it used to be back in its hey day. Apon checking out a women was stating similar comments to the front desk. Fair warning........do yourself a favor and stay at the Hyatt.
L.C. in Ca.
Fabulous Views and History
We stayed at the Cal-Neva at the beginning of February 2004. It had just snowed and driving in was just magical. We were on the 8th floor and the views were fabulous!!! It was nice to see the sunset and sunrise of the lake. The casino was on the small side but that's to be expected. We ended up eating at the in house restaurant most nights.
The food was delicious!!! There are a lot of weddings here so the kitchen is well stocked. If you like seafood, try the warm seafood salad. I had my reservations but I loved this place for the view and food!
A must visit for any history lover!
I was just in Reno for a week to stay with family. I had seen the Cal-Neva Lodge on the travel channel and knew I had to be there. My family had said we could go if the roads were good to travel on. Well, we went last Friday and it was unforgettable. When we got there, we looked around and went into the restaurant. Got a nice placemat with great history on it. A great waitress said that if we ask a security guard, we can go into the tunnel. So I found Michael and he took the 5 of us. Just amazing......he took us into the Frank Sinatra room, down into the tunnel, then by the pool. He tried to show us the Marilyn Monroe cabin #3, but people were in there. He told us great stories too. It was sad to see the resort so empty considering it was a Friday! I think that the place should be visited by all! Yes, it is NOT the most glamourous and the women's bathroom was not the best, but I felt like I was walking where history was! I would go back in a second!
A Terrible Experience
We had been looking forward with great anticipation to our Christmas Lake Tahoe vacation. We booked the room over the internet and were promised all rooms with a lake view and nice furnishings. On our arrival at the resort we were assigned a room on the second floor. When we opened the door to the room we were greeted to a room with a bed, 2 torn sitting chairs by the window with the sitting table missing. A T.V. was about 1/4 of the size of a normal t.v. and obviously did not fit in the space allocated for the t.v.. we then went over to the window to look at our lake view and all we saw were the tops of pine trees and the backyards of the cabins and a parking lot. There was not even a partial lake view. we next went up to our daughters room on the 4 th floor. I had booked both rooms on my credit card for the exact same rate of 150.00 per night. Her room though far from being extravagant did have a nice lake view as promised and had a normal size t.v. and a sitting table. I then went down and spoke with the day manager on duty and requested another room with the promised amentites.
he informed us there were none available. I then requested he at a minimum get us a sitting table and a normal size t.v. which he agreed to. The table was delivered sometimes that day but the T.V.was never sent. I then followed up with the guest comments card provided in the room my concerns and delivered it to the front desk that day . I never heard another word from the management. Our stay was from Dec.
30th-2003-Jan 2, 2004. There are many nice hotels in the Lake Tahoe area so I would advise people to think twice before booking at this resort.
Lake Tahoe's Best Value
Stayed here in Sept. 2002. GREAT STAY! Found out the Resort's management was taken over by Interstate Hotels, which runs some great hotels and resorts in the US. From my last visit in the summer of 2001, you can tell the management and staff are better trained and very friendly. The Euro Spa, although very small and not high tech, was clean and one of the best hot rock massages and facials I ever had! The Lakeview restaurant had great food and very reasonable prices!! The history of the resort is worth a visit in itself....the CA/NV Stateline runs thru the resort, Frank Sinatra owned the resort in the early 60's and it is full of pics and Rat Pack stories. Definitely will be back this winter to ski at the many ski mountains around this resort!
TripAdvisor Reviews Cal-Neva Resort Spa and Casino Crystal Bay
Travel Blogs from Crystal Bay
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