Blue Harbor Resort
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Historical Traveler Reviews Blue Harbor Resort Sheboygan
Got the Blues at Blue Harbor
Driving up to the Blue Harbor Resort entrance we all said WOW the building is beautiful and HUGE!
After that, it was one disappointment after another.
To find your room just follow the cherrio trail from the front desk to the elevator. (Do they not own a vaccuum here??) Take the elevator that is literally encrusted with hand smudges and other unmentionables all over it. Enter your room to find leftover books from the previous guests along with some leftover ashes in the ashtray. At this point try to enter the bathroom without banging your shin on the toilet..... there is about 2 feet of floor space in there. We questioned the cleanliness of the sheets so we slept with our clothes on. For fun we went to the waterpark with the kids and it was difficult to relax in the Turtle area (Hot tub) without seeing the numerous band-aids and french fries floating around. yeeech! Food at the restaurants was nothing worth raving about.
For $300 bucks night do yourself a favor, leave the kids at home and stay at the American Club...that place is luxury!
Nice Place, Not the Best Location
Our first impression was that this brand new resort resembled the Grand Hotel on Mackinac Island in size and presence. It is an impressive sight when viewed from end of the pier just outside the facility. We stayed in a 4 bedroom condo that featured granite countertops in the kitchen and bathrooms, a spacious master bedroom and small deck off the living room. The accomodations were clean and there was enough room for 12 people. The housekeeping, however, was not what we expected. The housekeepers were cordial and asked what we wanted to be done if we were present. Apparently, the normal service primarily includes replacement of towels. Beds were not made nor sheets replaced. We were not aware of any vacuuming or cleaning done during our 4 day, 3 night stay. As you can imagine, things can get messy quickly with 12 people. The beach is fair at best. The weather was not warm enough even during our August stay to venture into the chilly Lake Michigan waters. The view includes a warehouse next door and a power plant with 2 tall smoke stacks. We were also concerned of reports of sewage dumping by nearby Milwaukee. The facility still has its kinks to work out. The sprinkler system outside our condo did overtime and created a small and smelly quagmire. Our front door would not close unless we forcefully closed it. The waterpark was average at best and intended more for younger children. We also had the buffet dinner by the main lobby. The food was average and there weren't many choices. We all agreed it didn't even compare to Old Country Buffet. All in all, it is a nice facility that needs to work hard to overcome its very average location.
Blue Harbor was GREAT!
My family and I (3 children and my husband) absolutely adored our 3 day stay at Blue Harbor. We thought the staff was exceptional and all were eager to assist us with any problem we encountered. The girls in the gift shops were very knowledgeable about the city and gave us great tips and directions to area locations. If you're looking for a GREAT souvenir or gift, look no further! The waterpark was awesome, my kids played all day, great for a parent looking for a break. They also had a "Crew Club" program that held many activities for the little ones. I would recommend this resort to everyone who is looking for a getaway. On our second day, we took a charter fishing tour and caught some pretty huge fish, it was a great memory. Also, all this talk about the "dirty" beach is not exactly true. The beach is very swimmable! Most of the people who have posted reviews for this resort must not be familiar with the Great Lakes, there is a little seaweed and YES it is cold...all year 'round. I would highly recommend this resort to anyone...enjoy your trip!
Very nice place!!!
First of all this resort is the next best thing to happen to Sheboygan besides the PGA Championship!! For all of you harping on the beach being cold and dirty. What do you expect? Ocean front property!!! This is Lake Michigan here people! Average water temp is around 63 to 68 in July and August!!! And it's not the resorts fault for it being dirty either. Why blame them, blame the city for not cleaning it not the hotel. And the parking lot view isn't that bad either you get a good view of the river marina and shanty's along the river. I do agree however prices are a little high. So if you are looking for 80 degree water and super clean beaches pay $3,000 and go to Sandals or something. And stop and the visitor center a block away if you get bored sitting at the hotel and find something else to do! There is plenty to do through out the city. And please don't compare it to Wis. Dells because we are not Wis. Dells. So if you like the Dells go to the Dells, but if you want to try something different this is a place for most people...
Proud to have it in sheboygan
I have been to Blue Harbor at least 4 times since it opened. It has quality, class and is a jewel on our lake front.
Fun indoors and out!
Just got back from three days and two nights. We had a great experience! The staff was very friendly and went out of their way to say hello. When I asked about the location of an ice machine, the person saw the cooler I had and took it into the kitchen area and filled it!
The resort is very busy and some rooms were not ready by the 4:00 check-in, including ours. They offered to extend our check-out time by the delay in checking in. It was not a big deal we went to the water park while we waited.
The town must have cleaned up their act with the beach. The morning we went there was a city employee with a beach combing tractor sweeping the large beach area of any trash. There also was a person there that waded into the water with a water test kit. The water passed the test and as far as I could tell the water was very clear. A sign is posted to tell potential swimmers of any water quality issues for that day. I had no problem allowing our children to play in the water.
Could not really comment on the food, we stayed in one of the suites (lakeview is worth it) with a frig and microwave so we brought most of our own food/drinks.
The waterpark is very nice. Good for young kids.
Blue Harbor was the BEST!
We stayed at the Blue Harbor in the middle of July in one of the family Fireplace suites. The room was nice and big, and we had a really nice view. We actually didn't have the lake view, but beyond the parking lot there was a river and birds. It was nice. We got checked in nice and quickly, and the food was good. Our kids had a lot of fun at the waterpark, and everyone was really nice. Even the housekeepers said "hi" to us. We had a balcony in our room, too. It was really nice. Two thumbs up!!!!
Blue Harbor ripped us off!
My family and I encountered an unacceptable reservation snafu situation at the Blue Harbor Resort in Sheboygan on 4th of July weekend.
My mother-in-law made reservations and mailed the hotel a check in May to reserve two rooms for Saturday, July 3 and Sunday, July 4th. But, when we arrived at the hotel on July 3, and we were told at the front desk that they "had no reservation" for us.
Their records indicated that they never got the check and they had cancelled our reservations. We were astounded.
One front desk guy named was even a bit rude. He told us condescendingly that it was too bad we "didn't have our confirmation number." He insinuated that if we had this number, he could look up our reservations.
Anyway, we left and made several long-distance phone calls to my brother-in-law to have him drive to my mother-in-law's house and get the confirmation number (which she wrote down and left by her phone.)
We returned to the hotel - armed with what we thought was a ticket to our room. This time, Luke was even less helpful. After looking up the number, we were told that the confirmation number is not going to get us a room. It's just a number that you would use when you cancel your reservation. (So, Luke misinformed us the first time we were there, then. He acted like "gee, if you just had that number." He probobly didn't think we would actually GET it.)
Also, Luke seemed a bit put out by the fact that we were persistant enough to follow through with getting the number. He just answered my husband's questions in brief, impatient monosyllables and seemed to want to get to the "real customers" whose reservations were not lost.
We were really discouraged with his attitude. We travel a great deal (4-5 times a year) and can recognize when someone does not care AT ALL. He just wanted us to go away. Well, we did go away.
On Tuesday, July 6th, my mother-in-law went to her bank and got a copy of her cancelled check. The check was dated May 11 and cashed back in May too. I faxed copy of the check and it took an entire work week of long-distance calls (on my part) to get the hotel to admit that they deposited the check in the wrong account.
The general manager, Josef Haas, seemed unconcerned about the situation until I mentioned the word "condo." (A few of my collegues had wanted me to get information for them which I was unable to do after not being allowed to stay there.)
He wanted my home address (if you can believe his nerve) to send me condo information but couldn't be bothered to pick up a finger to help find my mother-in-laws money!!!
What lousy service.
I am writing this a week later, after I have straightened out their mess from 200 miles away. Josef Hass was so uninformed that he didn't even know I took care of the problem until I wrote him asking for compensation.
Even though the mistake was totally their fault, he only offered me 50% off a future stay.
What a cluster of management problems they have at this hotel. I would suggest that you not stay there, but since the hotel will probobly lose your reservations, this will take care of itself!
Loved the Blue Harbor
We stayed at the Blue Harbor in July, 2004. It was very nice, The kids aquarium room had a nice queen size bed, a pull out sofa and an alcove with bunk beds and a seperate TV. Only complaint about the room, no sheets on the bunks and my son ended up on the plastic covered mattress. We ate at the Main restuarant twice. Dinner buffet and breakfast buffet. Out waitress was Katherine, she was great. Everone in the place asked us how our stay was and made us feel very welcome. The waterpark is designed for smaller children, there aren't many height restrictions. 42" without adult, no restriction for child with Adult for the slides, there is a lazy river, LARGE jacuzzi, swimming pool with some toys for the kids to climb on. As far as Lake Michigan, unfortunately it is dirty, we noticed that in Port Washington too. Lots of Algae growing, but that's not the resorts fault. It's nice to look out your window anyhow if you have the lakeview. They have a midweek afternoon 3-10pm pass if you just want to use the waterpark for $12.00 Great deal if your local. Overall, it was probably the highlight of our trip to see the grandparents. That and the Maritime Museum in Manitowoc....But that's another story!
Beach Closed/Bacteria/Decided to Cancel
After I read the first review, I called to confirm the beach situation. Manager did not return my call. After 3 hours I called again, spoke to concierge. Ends up beach is closed because of pollution, due to Milwaukee dumping waste into Lake Michigan. The resort I am sure had no intention of calling me. One of the reasons I booked was because of beach. Would have had disappointed kids. The resort I am sure had no intention of calling me before my stay. Thank you to the first reviewer.
TripAdvisor Reviews Blue Harbor Resort Sheboygan
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