Bishop's Lodge Resort & Spa
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Historical Traveler Reviews Bishop's Lodge Resort & Spa Santa Fe
shabby shabby shabby-we were looking forward to our stay only to find our room run down and outdated-extremely overpriced. The outside deck was so small it was unusable. We left a day early for home and were relieved to be out of that place.
The Bishop's Lodge may provide a magnificent setting, but a first-class resort it is not. Our room, though pleasantly large, was sparsely filled with tattered furniture, worn carpet, and unwashed linens. The restaurant and lounge were both under-staffed, requiring us to seat ourselves and fend for our own coffee and tea. Though the food was good, our dining experiences were made very uncomfortable due to the lack of and inexperience in service. When we politely asked for an ironing board, the housekeeping staff became rudely argumentative, and claimed that we must have stolen the one already in the room. The locals we met all agreed that the Lodge was not what it used to be, and that they no longer recommend it to friends. Departing required us an hour to check out, because the two couples before us were either complaining that they had no water in their room or that they were ridiculously over-charged on their bill. Had we known we were to be terribly disappointed, we would have saved ourselves a grand and stayed at the Motel 6.
Great Experience, More than pleased!
After reading reviews here I attempted to talk my husband out of staying here to avail. Thank Goodness! What a great experience! We traveled north from Albuquerque the drive was spectacular great scenery. When we arrived to beautiful Northern NM mountains in all directions, horses, an inviting pool, numerous hiking trails and pinon trees. We checked in after booking online thru the hotel's website, no problems. Visited the bar for a margarita - wow - $10 but one is more than enough! The staff was friendly, as in family, friendly. Made reservations for dinner and then went to our room. Beautiful, well appointed and generous, yummy toiletries in the bath. Great robes. Salsa and chips were awesome. But, there was a problem. There was some broken glass on our patio and our view room really didn't have a view. They immediately booked us into a room with a grand view up on the hill. You could see for miles. The pool was clean, big and deep and open all night. Dinner was spectacular. What more can I say I had a great time!
Dirty Room with Bloody sheets and dirty towels in tub!!
My family has stayed here for years. We were really looking forward to visiting because we had loved the lodge in the past before it was sold.
After being thrilled to come back here, the first mishap was that all of our reservations were lost- for a week long stay of several thousand dollars. When we finally did check in, we were given a room that was dirty. The security man who took us to the room was speechless; after a flustered front desk person called the maid we ate dinner and returned to the room. I noticed that the bathroom was still filthy- I am talking dirty towels in the tub and the garbage not removed- for several hundred dollars a night. The worst however was to come when my Mom pulled down her bed to find bloody and soiled sheets!!!! We were horrified. We left, they comped the meal we ate while waiting for our dirty room they must have known was dirty to be "cleaned." We instead stayed at the Hotel Sante Fe and loved it. Complete disaster from longtime customer whose family has spent thousands of dollars here in the past and knew the former owner. What a shame- We will never stay at the Bishop's Lodge again.
Ups and downs
Wonderful food in the restaurant, that is for sure. My wife and I had a very memorable dinner there, really outrageously good.
Maybe I didn't look hard enough, but I didn't see anything that I would call a spa. I caught a deal on one of the .com travel places or else I would have felt like the room was over priced. If you've never been to Santa Fe, you could certainly do a lot worse. The location is great, the romance and history is great. It is better than the downtown chain hotels for charm, but as the other reviewers are saying, it is outdated or in need of some refurbishing.
Stay Away in Santa Fe
"Stay away in Santa Fe"... from Bishop's Lodge. Dingy, dismal, run-down, not rustic. Noisy, overpriced. Beds the worst, shabby furniture. The reservations phone service located in Canada has never seen the rooms=mass confusion for our 5 messed up reservations. No cozy lobby here, no furniture stripped down. Overpriced food is good. Bar prices 'way over the top. Demand a new room in a new "lodge" if you get stuck there.
A fantastic family vacation
My family and I have stayed at the Bishop's Lodge twice in recent years, most recently in June 2003. We highly recommend it. The kids love all the activities, especially the horseback riding and fishing.
The lodge has added a wonderful spa and several new lodges that have really upgraded the experience. We stayed in the Juniper lodge on our first visit which was nice and "lodgy"/quaint with a kiva fireplace and deck overlooking the pond. We stayed in the Jemez lodge in one of the deluxe view rooms on our last visit and it was spectacular! This is one of the new lodges. The room was quite large with a gas burning kiva fireplace and a large, private balcony with great views of the mountains and sunsets. Santa Fe plaza is just minutes away. The only negative comment I can think of is that the service was a bit spotty (room service slow, forgotten items, etc.) but overall, we had a great time and are looking forward to a third visit, hopefully soon.
My husband & I spent 5 nights @ Bishop's Lodge in late October '03. Our room had a kiva fireplace & beautiful view. We really enjoyed the marked hiking trails & went on three 2 hour hikes. The scenery was breathtaking...tree leaves were gold & crimson against a brilliant blue sky. We saw a bit of wildlife...mainly deer & jackrabbits, but thankfully no mountain lions! We didn't eat @ the lodge restaurant, but instead drove to the plaza which is less than 5 min. away. The number of restaurants in Santa Fe is staggering. Definitely something for everyone. We enjoyed some really great nuevo southwestern cuisine (quite different from the tex-mex we're used to). Also enjoyed spanish tapas, fresh seafood & regional italian. An all-around great trip that I would definitely recommend.
More rusty than rustic
We stayed in what the lodge refers to as a "traditional" room. The building housing our room is entered from the parking lot. The room itself was dark. The carpet was very worn, there were several holes in the carpet, and it had significant stains. The door to the room had been repaired with a large piece of duct tape. The room and its furnishings had a worn look to them.
While the staff was very pleasant and helpful, and the restaurant had very good, and sometimes outstanding, food, until the rooms are properly refurbished, we will not consider returning to Bishop's Lodge, and cannot recommend it to others.
Relax at the Lodge
Bishop's Lodge was very nice, took the entire family (3 kids). 2BR suite was dated but rustic in a lodge with outside patio, overall, OK and lodgelike! Restaurant was very attractive, exceptionally nice waitstaff and hostess, food was good and breakfast was included. Horseback riding trails nice with good views, people very friendly, horses very tame, but Buck the dog, 1/2 German Shepherd 1/2 wolf, was the main attraction, kids loved him. Spa is new, not too big but well done, very nice massage rooms, but the locker rooms are quite small and no steam/sauna, staff very friendly and helpful. Pool, not open for our visit, looks fantastic. This is a very good lodge style resort meant for families - don't come if you need white jacketed butlers polishing the doorknobs every 5 minutes, come instead for the laid back, relaxing, atmosphere and the very friendly staff.
TripAdvisor Reviews Bishop's Lodge Resort & Spa Santa Fe
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