Belmond La Residence Phou Vao
How has this resort rated in the past?
- Continental Breakfast
- Shuttle bus service
- Swimming pool
- Room service
Historical Traveler Reviews Belmond La Residence Phou Vao Luang Prabang
The hotel is absolutely charming. However, expect little customer service and you won't be disappointed. I don't think customer service is part of their culture. I traveled to Laos as a single 34 year old women. The hotel never picked me up from the airport when I reconfirmed my flight details with them the prior day. Apparently I was not the only guest with this mishap. I had to take a tuk tuk to the hotel. The manager did nothing to accommodate me for this inconvenience. However, I checked out the rooms at Three Nagas which is located in town and their is NO comparison between the two. The rooms at the Three Nagas are small whereas La Residence is more resort like with this picturesque view of the infinity pool overlooking the mountains. I ate at Three Nagas my first night and had horrible food poisoning. The next day I was out of commission so I sure was happy staying at La Residence enjoying the view of the pool and mountains while sipping tea. La Residence is located 5 minutes out of town in which I agree is a better location (less noise) and only a $1 or $2 ride into town. The hotel will drive you into town early in the morning to see the Monks receive their daily food which should not be missed. Don't book tours from the hotel. They are twice or three times as much money as the tours are in town. Despite the lack of customer service, I would absolutely stay here again.
A fantastic small boutique hotel located on the outskirts of town with wonderful views over sorrounding hills and countryside. Rooms are huge, private, stylish and are made from a delicous dark wood (they feel much like a villa rather than a room). There is a fantastic dark green infinity pool which is a welcome end to a hot and dusty day of sightseeing. Lots of areas to chill out in and great coffee table books to browse through and dream about. The hotel is only 5/10 minute ride from town and the advantages are that it is much quieter and has better views than other resorts in town. However, there are other fantastic places to stay in Luang Prabang eg Maison Souvanthoumm (mis-spelt bu something like this!), Les 3 Nagas, Apsara so this place needs to be a bit more competive on price
This is a nice hotel. We were 5 friends and had a suite and a deluxe room. The suite was nice with the extra space, but the deluxe had a great view over the pool and the palm trees. I would recommend the deluxe rooms ahead of the suite. The reason this hotel is not 5* is due to the service. I think this has a lot to do with the Lao culture and their inexperience in dealing with high end service, but there were several occasions when they failed with basic requests such as amending our hotel bookings at our next stop. The hotel is similar in lay out and design to Angkor Village in Cambodia, but there they are much better at the service side of things. Nevertheless, a relaxing stay in a beautiful part of the country
Luxury in Laos
Stayed at this wonderful hotel for seven nights in November 2004. My room had two balconies with fantastic views over the countryside, I could take a shower while looking out at the spectacular scenery.
The food and service were always first class and the staff very attentive and extremely helpful. I was travelling alone and always felt safe and secure both in the hotel and in Luang Prabang itself. Would definitely recommend to other solo female travellers.
Take the chill-pill
What a cracking little place this is... Stayed 3 nts in the suite as part of our honeymoon - it's probably one of the best we've stayed at in Asia. Their dual side-by-side massages on the terrace of your own room are not only top notch - but at just $15 a pop - a steal. July is definitely low season, the hotel was probably 20% ocupied, which was a good job as it could get a tad crowded around the beatiful little pool if it was full.
What still amazes me was how far out of their way the staff (and most Lao people for that matter) would go to help you. After a farly heavy night on the town we stumbled out the next morning an hour after breakfast had finished to get a taxi into town for something to eat. Instead, they actually insisted on opening the restaurant, just for us!
Location can't be faulted either, being up on the hill 5 mins out of town is real bonus. The views are great and you can always taxi in and out. There's also less hustle & noise than in the town center, not that Luang Prabang could ever get stressed out. Watch out though as new rooms are sprouting up around the main building.
I'd definitely recommend and return to this hotel. The most chilled out place in the most chilled out of countries!
Stayed here for my birthday in the suite- it was blissful and the service was faultless. The most amazing pool I ever swam in.
We spent 2 nights at the hotel over the Lao New Year. Luang Prabang was relaxing, safe and laid back, the cultural events on a small but intimate scale. A marvellous variety of restaurants with good food at excellent prices. To then return to a beautiful hotel, in a spacious room, great service and a dip in the pool was just right. The manager in charge at the time, Mr Ang Ko Ko, was most welcoming, charming and nothing was ever too much trouble. Thoroughly recommended.
This is a beautiful, comfortable and well-run hotel. One of my favorite in Asia. We stayed for two nights in January 2005 and loved every minute. We were sad to leave.
Service standards are very high and the food is great. The hotel has a lovely infinity edge swimming pool overlooking Luang Prabang-- the perfect place to spend a couple of hours in the afternoon.
As previous reviewers have noted, this hotel is located some distance from the center of town. I estimate about 2 miles/3 kilometers. I view the distance from town as an asset because it gets you away from all of the motorcycle noise in the streets of Luang Prabang and makes for a more peaceful stay. The hotel provides free transportation to and from the town.
This is the most expensive place to stay in Luang Prabang but rates are very reasonable when compared with similar properties in Asia, Europe or North America. Good value. Highly recommended.
One of the nicest places I've stayed at. Loved the rosewood furniture, the infinity pool, the view from our room of Phousi rising in the mist. Friendly staff. Only downside is that its away from the city, but this allows for more of a quiet relaxing environment too. Food was excellent. Loved Luang Prabang- an enchanting city, a wonderful hotel.
My husband and I stayed here for 5 nights in July 2004, the room was fantastic, very spacious, great air conditioning and spectacular views over luang prabang. (tea/coffee making facilites would have been a bonus). The bar was usually empty due to pricey drinks and the restaurant served good asian food. The downside to this hotel was its location, slightly out of town although it does provide complimentary transport to town centre, it was still an inconvienence. The pool is stunning but this best hotel in town has no gym. We paid $107 per room, definitely good value for money and would recommend this hotel if you dont mind being out of town. Tip - use local tuk tuk for airport transfers. Hotel overcharges for this service.
TripAdvisor Reviews Belmond La Residence Phou Vao Luang Prabang
Travel Blogs from Luang Prabang
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