Bay Gardens Beach Resort
How has this resort rated in the past?
- Shuttle bus service
- Adjoining Rooms
- Room service
Historical Traveler Reviews Bay Gardens Beach Resort Gros Islet
Nice but Could Improve...along with the rest of the island!
My friends and I stayed here recently in December. It is definitely relatively brand new. Decor and furnishings are very fresh, and location is great--right on the end of Reduit Beach, which as I understand is the nicest beach in St. Lucia.
I will also post a trip report in the St. Lucia forum so check that. But with regards to the hotel itself, I think we got a good value from Expedia (it was like $130/nite) and the room we got was nice--two double beds, garden view. Our view was ok, it overlooked the marina which seemed to be under construction but who cares, you're not going to be in your room much right?
The front desk people are very nice. However, not very helpful outside of basic requests. We had to book our own activities by dialing out of room, which was like $3 EC/min. Even for a tour they recommended! The only thing they did for us was dial a taxi. I guess we were used to being fully serviced at our Caribbean/vacation islands so we were sort of miffed.
Our room was cleaned twice daily which was nice. Well, the second time is when they come in to turn down the bed and maybe replace the towels after the first change. The room was very clean and nice, as well as the bathroom. We were sort of annoyed that we were charged for taking 2 pineapple juices from the mini fridge because we didn't!!!!! They gave us a hard time about it when checking out, asking us multiple times if we were sure we didn't take it. I understand that its their job to check, but we honestly did not and felt that they gave me a harder time then they should for that. However, they did take it off the bill and I think the person who checks the mini fridge got reprimanded.
The pool is very nice! I liked it a lot. Hardly anyone used it. However the hot tub wasn't working when we were there. But the pool is big and a great depth--4 ft 6 in is the deepest. For a non swimmer like me, i appreciated that!
The bar is good. The restaurant is ok but very slow. like, sloooooooooooooowwwww. i think we waited almost an hr for our food after we ordered. The waiter tried to make up for it with a free drink but still...we were starving! The food was ok tho. I had the breakfast buffet one morning and so not worth it. i dont eat a lot in general but $20 US for an omelet, some potatoes, OJ, and a muffin seems a lot to me.
The beach where Bay Gardens Beach resort sits is nice, but if u walk down the beach there are nicer stretches of sand. the water is very clear and the sand very fine and soft. also, the resort is next to St Lucia Yacht Club and Spinnakers, two popular hang out places.
All in all, its a nice place to stay, but service wise. i felt could've been better. i thought it was great they had a computer room with free internet access tho and there is free WiFi on the premises. They do offer water activities but no one uses their things cuz i thin its too expensvie--i think people rent from the other people on the beach.
lounge chairs on the beach are for guests only and they have the umbrella things too.
i'd prob stay here again, if i wanted to go back to st lucia, but im not really thrilled about st lucia in general so prob wont go back. I just felt like i could have a better beach vaca in Hawaii or Turks & Caicos, both of which i've been. reduit beach is smaller than i thought and there is not many options in terms of eateries ON the beach but there are def lots of places to eat right outside the beach...its a great touristy area to stay if u are in St lucia but again i wasnt that impressed with the island overall. But again i am somewhat spoiled since i've been to many places....if you haven't you will prob enjoy this place a lot.
Not bad, but could do so much better
In all honesty this was not our first choice hotel for our holiday to St Lucia, however using this as a stopover (before moving to our preferred hotel) we were advised it would be very good.
The location and quality of the hotel are undeniable. In general the staff were all very friendly, though obviously new to the job (it being a new hotel).
The hotel is obviously a business based hotel with conference facilities to match, but not so good at looking after it's residents especially at arrival and outlinig the hotel and its facilities to new guests.
Food and service were fairly good - though only one bar and restaurant were available - when the publicity offered more. This could be and should be a 5 star hotel complex - but to reach these kind of levels of quality and hospitality it needs to do so much BETTER!
The beach is not private and although Security Guards are there, they serve very little purpose allowing locals and non residents to use the hotels equipment with no concern whatsoever (this can be a little intimidating to some).
It's a shame as it could, and should, have been BETTER!
Simply the best ever !
I knew absolutely nothing about this hotel before i arrived,i was visiting St Lucia for 3 days at the end of a business trip round the Caribbean and a customer booked it for me,i just asked for something fairly nice and right on the beach so it was pot luck time.
In only stayed for 3 nights but was very impressed,check in was good and my room was fantastic,spacious very modern,very clean,super bathroom and shower and great selection of amenities,my only gripes are the fact the room had two not very big double beds when i would have preferred just one king or queen size and my hair straighteners did not work in the bathroom meaning i had to unplug the tv and use the mirror in the room,a tad inconvenient to say the least,however i mentioned this in passing at reception and they advised steps will be done to rectify this problem which they are aware of.
The hotel is right on a lovely beach and the sea is very safe to swim in,the beach further along can get busy but the Bay Gardens is right at one end so it is much quieter there with free sun beds to lie on,if you don't fancy the beach they have a fantastic "circular" pool area which really is lovely,and quiet.
The restaurant/bar area is well situated and a nice place to eat and drink, i had breakfast,lunch and dinner there and the food and service was excellent.
Another plus is unlike some hotels they don't rip you off for extra internet charges,they have wireless access across the whole hotel and there is also a small computer room,all included in your room charge.
Finally as other reviewers have mentioned i must mention the people who worked there,the reception,bar,restaurant,cleaning and security staff ,in fact everyone was incredibly friendly and went out of there way to ensure you had a great stay which i indeed did !
Overall despite a couple of very small "problems" in my room i just couldn't fault this hotel,i have been travelling to the Caribbean twice a year on business for the last 12 years and can honestly say it was one,no probably the best hotel i have ever stayed in,i paid round about US$ 170 per night which included breakfast,for that standard of hotel in Barbados,Trinidad and Jamica you would pay double that,if not more,recommended with bells on,in fact i am even thinking of going back for a weeks holiday before Christmas !
Einfach das beste Hotel aller Zeiten!
Ich wusste überhaupt nichts über dieses Hotel bevor ich ankam. Ich war gegen Ende eine dreitägigen Geschäftsreise in der Karibik hier und ein Kunde buchte es für mich. Ich hatte einfach um ein schönes Hotel direkt am Strand gebeten - und habe Glück gehabt.
Ich blieb nur drei Tage, aber ich war sehr beeindruckt, das Einchecken war gut und mein Zimmer war fantastisch, geräumig und sehr modern, sehr sauber, super Badezimmer und Dusche. Es gab eine große Auswahl an Zusatzleistungen. Meine einzige Beschwerde bezieht sich auf die Tatsache, dass es im Zimmer zwei nicht sehr große Doppelbetten gab, und ich hätte lieber ein übergroßes Bett oder ein französisches Bett gehabt, und mein Glätteisen funktionierte nicht im Badezimmer. Das bedeutete, dass ich das Fernsehen ausstöpseln und den Spiegel im Zimmer benutzen musste. Das war ein wenig unpraktisch - gelinde gesagt. Ich erwähnte das zwischen Tür und Angel als ich an der Rezeption vorbeiging, und sie informierten mich, dass Schritte unternommen werden würden, um dieses Problem - das ihnen bekannt war, - zu beheben.
Das Hotel liegt direkt an einem schönen Strand und es ist sehr ungefährlich, im Meer zu schwimmen. Der Strand, der etwas weiter entfernt liegt, wird manchmal voll. Aber Bay Gardens liegt direkt an einem Ende und deshalb ist es viel ruhiger dort. Es gibt kostenlose Strandliegen, auf denen man liegen kann, und wenn Sie keine Lust auf den Strand haben, dann gibt es dort einen fantastischen, kreisförmigen Poolbereich, der wirklich schön und ruhig ist.
Der Restaurant/Barbereich liegt sehr gut und ist ein netter Ort, um zu essen und zu trinken. Ich aß Frühstück, Mittagessen und Abendessen hier, und das Essen und der Service waren ausgezeichnet.
Ein anderes Plus ist, dass man Ihnen nicht - wie in einigen anderen Hotels - extra Internetgebühren in Rechnung stellt. Es gibt einen kabellosen Internetzugang im gesamten Hotel und auch ein kleines Computerzimmer - alles ist im Zimmerpreise inklusive.
Zum Schluss muss ich noch, wie andere Kommentare es taten, erwähnen, dass die Leute, die hier an der Rezeption, der Bar, im Restaurant, als Reinigungs- und Sicherheitspersonal arbeiten - eigentlich alle unglaublich freundlich waren und alles taten, um sicherzustellen, dass man einen tollen Aufenthalt hatte. Das hatte ich auch!
Im Ganzen konnte ich keine Fehler an diesem Hotel entdecken - obwohl ich einige sehr kleine "Probleme" in meinem Zimmer hatte. Ich bin seit 12 Jahren zwei Mal im Jahr auf Geschäftsreise in der Karibik unterwegs und kann ehrlich sagen, dass es eins, nein, wahrscheinlich das beste Hotel, in dem ich jemals übernachtet habe, ist. Ich bezahlte etwa € 110 pro Nacht inklusive Frühstück. Für diese Hotelkategorie würde man in Barbados, Trinidad oder Jamaika das Doppelte bezahlen, wenn nicht mehr. Ich empfehle das Hotel in den höchsten Tönen. Ich denke sogar tatsächlich daran, hier für eine Woche Ferien vor Weihnachten hinzukommen.
The Bay Gardens Beach Resot in Gros Islet was outstanding!
We stayed at the Bay Gardens Beach Resort Hotel for 6 nights. The accommodation is excellent - very comfortable, well equipped, very clean and well maintained by the housekeeping staff.
We ate in the hotel restaurant several times - food was good, good choice and two of our friends who are vegetarian had ample choice on the menu.
Every member of staff was fantastic - polite, friendly, helpful, always smiling and happy to help. Water sports very good - beach was lovely and it was great being so close to the beach and not having to 'fight' for a sun lounger!
This was my first time visiting St Lucia and I would go back in a heartbeat!
The hotel with the view !
From: A well travelled worldwide citizen.
Date: August 2007
From the first minute I stepped into their beautifully decorated lobby I knew I was in the right place. It has this very tipycal caribbean style and colours, which I personally love.
Their rooms are bright, brand new and have a beautiful view to the Caribbean Sea. The ideal place to stay in St. Lucia really!
I would like to highlight the friendliness of the staff. They really made me feel at home! and for those of you with family, I believe this is a good option as they have a big free shape swimming pool.
I highly recommend the hotel and I hope you will also feel at home!!
Truly Amazing Honeymoon Getaway
Bay Gardens beach resort is truly a miles above the rest. The Hotel and its Staff are truly amazing. Bay gardens beach resort is set on the most idillic beach in St. Lucia with its calm clear waters making it excellent for honeymooners and families. Unlike any other spot in St. Lucia its beaches enable you to relax and wade in waist high water or walk gradually further out in deeper water. This made it even better as my wife was no great swimmer.
Another key point is that it has one of the few sand beaches. Yes they are no rocks or reefs to worry about when you are in the sea unless you go quite a far way out off shore. And this is perfect.
The Hotel is newly built and looks truly beautiful. The resort is not too big (making you just another room number) like other competitors and not too small (making you feel like there is no privacy). It is medium size. Just right. Its amazing staff are there to help make your stay truly exceptional 24 hours a day.
Having been to other Hotels I have now truly found the best because it is also situated in the ever popular Rodney Bay and you can walk to the mall in 15 mins even in high heels.
Bay Gardens Beach Resort is second to none and they made my Honeymoon the most amazing magical experience ever. For that I am eternally grateful.
I would say this final note. Bay Gardens Beach Resort in St. Lucia is just right. If you are planning a honeymoon or even a family vacation don't be a number. Be a somebody special at Bay Gardens Beach Resort.
Thanks a million for everything
Stefan & Ayan
Having stayed in the Beachfront suite
We had the Mc Hugh/Peterson reception in the hotel on Sat 7th July - at, may I add, 24 hours notice as the hotel we had previously booked let us down - & it was nothing short of a miracle the show that was put on for us. The reception area, the food, the service & the hospitality shown to us was second to none. The setting was excellent. We watched the sunset from where we dined. I would very strongly recommend this hotel to any visitor to St. Lucia. Keep up the good work & a THOUSAND THANKS.
Norah Sweeney (aunt of the bride)
Nice hotel, good location
Some friends and I stayed here May 2007 for the St. Lucia Jazz Festival. The hotel was very nice and the staff very helpful. We stayed in a standard room across from the lobby, with a poolside patio. The room was large with a nice sized closet and fridge. The bathroom was also huge, with a vessel sink and multi function shower. The shower was nice but had a glass panel missing, and didn't completely go to the floor, so it was open, and water would get all over the bathroom floor whenever you took a shower. This was a negative because we had to use so many towels to prevent us from falling on the floor, and I wasn't able to use the jetted shower nozzles, as the mess would have been worse. Also the shower water could get scalding hot at times.
As for the hotel it is new and very well maintained, the grass and flowers hadn't grown in but there was always someone watering something. The restaurant is cabana style with a nice view of the beach. We ate dinner at the hotel restaurant our first night there. The food was overpriced and not very good. It was bland, not at all what I would expect from a caribbean restaurant. They did redeem themselves though, with breakfast, which was really good and had a mixture of american and caribbean foods. We had the breakfast buffet which was pretty cheap and a better value than ordering something separate from the menu. We noticed that the waitstaff would get the other people's food from the buffet.
The hotel staff were very accommodating and didn't hesitate to get us whatever we needed. The grounds were well maintained and there was a constant security presence, so we felt safe. The location was excellent as it is right on the beach, and is only a 10 minute walk to the mall and all the other Rodney Bay hangout spots. Our stay here was very nice, the only issue we had was that our room was never cleaned before 4pm, the housekeeper was nice and apologetic though. Also a few people saw rats running around the grounds and beach at night, which I'm sure is an overall area problem not hotel specific.
Overall the hotel was nice, and I definitely would recommend it to anyone wanting a beachfront hotel. Our stay in St. Lucia was excellent. The locals are very nice and friendly. We had loads of fun and met a lot of wondeful people. I definitely plan to return.
Awesome cocktails, great food and fantastic service. The Bay Gardens Beach Resort was the perfect hotel for a spoiling holiday.
It is a new hotel that has been very tastefully done. The rooms are spacious and very well equipped. The bathrooms are more than you could need.
There are some things that are not complete as yet. The gardens are not well established and there is still a bit of construction on the property with the second restaurant still being built. But it was not obstructive at all. The facilities (pool and Jacuzzi) and rooms are complete.
The existing hotel restaurant is right alongside the beach. The view is great and the live entertainment at night adds to the mood. But I would also eat here for the food alone. The chefs were particularly accommodating of my difficult dietary requirements and each meal was prepared with such care.
The staff were always friendly and provided great hospitality. This is definitely a hotel that I would recommend and wish to return to at some point in the future.
TripAdvisor Reviews Bay Gardens Beach Resort Gros Islet
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