Aladdin Beach Resort
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Historical Traveler Reviews Aladdin Beach Resort Hurghada
Not as bad as some reviews state!
We travelled to the Aladdin Hotel to meet family who were out on a two week holiday (we went for the second week only). Overall impression when we arrived at the hotel was that it was clean and quite smart. Members of our party had already been tipping the waiters and so yes, we did receive very good service. When tipping we only gave LE10 which is approximately £1, so it hardly breaks the bank and is a lot of money to the waiters when they are paid the equivalent of approx. £6 per week.
The food in the restaurant was ok, but certainly not 4 star. The selection was poor, with the same types of dishes being served night after night. The food was very often cold and would probably have been much more enjoyable had it have been served hot.
We ate in both the Ali Baba and Jasmin restaurants: the Ali Baba is a 5* hotel and looks a better hotel than the other two. The food here was more varied and a better standard. The food in the Jasmin hotel when we ate was Oriental style and would have been very nice had it been hot, it was cold and so tasted greasy.
During the day, the Italian pizza restaurant and beach bar were very good as was the pool bar. Again though, chips were often served cold or tepid, but if you ask for hot chips the waiters will oblige.
Our hotel room was one of the bungalow style and was clean although basic. The bed was made from a concrete plinth but we had no complaints of any discomfort. The shower was pretty useless and I had one good shower in the whole week! A few of the rooms have baths but apparently no plugs due to Egypt being a Muslim country so it may be an idea to take a bath plug with you.
There are a lot of Russians, some of whom do get very drunk and others who are friendly.
We booked the holiday as a cheap January getaway. It was a good break (food excepted) but I would have been disappointed had I booked it as my main holiday for the year.
Finally, the hotel is only a 5 minute drive from the airport and should only cost approx. £2/£3 for a taxi from the airport to the hotel - I would get a taxi rather than the coach the next time.
When I read the reviews I was dreading going on holiday, but a lot of my fears were unfounded and the hotel, although basic (and certainly not 4*), is ok for relaxing holiday.
Avoid to go
Very poor organization, no securirty mesure around swiming pool, rooms dirty, bathroom with accessories broken........
It's Not That Bad!
I was horrified to read what some people had written about this hotel, especialy as my partner & I had just booked a late deal to go there! We travelled out on the 15th Dec 05 & stayed for 1 week.
We are reasonably well travelled so arrived with an open mind but expecting the worse having read some pretty bad reports. What we experienced was almost exactly the opposite. So for the record I thought I would compile an honest report.
Our first impressions for a country that does not celebrate Christmas were that the hotel had certainly gone to a great deal of effort, the entrance to the foyer had a family of snowmen & once inside there were well decorated & lit Christmas trees with piles of mock presents underneath, reindeers etc, I think you get the picture!We were shown to our "bungalow" type room by a porter dressed as Alladin through the well decorated & lit gardens, who insisted on putting all of our luggage on a trolly & unloading it at the other end. O.K, so the room was basic but it was big, clean & functional. By now it was getting on for 9pm so we headed off for dinner not quite knowing what to expect.It was quite busy, we were asked Smoking or Not? both being non smokers that was good news & were shown to a table on the non smoking side. The presentation looked good but what was lurking under those stainless steel servers? Well we were pleasantly surprised again. Meat/fish/steamed veg/soup/salad on ice/pasta with choice of sauce done to order/a variety of fresh breads/piles of fresh fruit & enough cakes to please the sweetest of tooths! It all looked quite clean & though got a bit same ish by the end of the week, through breakfast, lunch & dinner, you would have to be a real fussy eater to say there was nothing there what took your fancy. By the way, for dinner there was a kids corner with sausage/chips etc!We had no problems tummy wise. Also anyone on an all inc basis which most were, you could eat in the hotels either side, The Jasmine or the Ali Baba. The "Italian Animation Team" kept those intrested with various excersises & entertainment throughout the day but for us, laying around the pool on a comfortable mattress on a lounger people watching was entertainment enough! Another source of entertainment was at what can only be described as a small Zoo outside the Jasmine Hotel on the beach side. Suprisingly well kept & fed we found Horses,rabbits,goats,pelicans to name a few but our favorites were the monkeys who we fed most with the keepers blessing (mind your sunglasses!)
We spent an afternoon across the road at the Hotel Titanic's water park which cost 12us$ each, the rides were good fun & it was a good bit of excersise. We both Scuba Dive & used the Jasmine Diving Centre for a couple of days, no problems there either.
We also ventured into town a couple of times, one evening to Sakalla & the other to Dahar, both easily reached by local minibus outside the hotel, 50Le each, each way (about 50p!)All the shops seem to sell the same stuff & haggling was the name of the game.
On our last evening before dinner we treated ourselves to a Sauna & a full 1 hour, anti stress aromatic, full body massage at the Jasmine fitness centre, it was bliss & a grat way to end a nice weeks rest in the sun. The odd tip did not go a miss & yes there were a lot of Russians about but we returned satified. Would we return, Yes, so don't belive all the bad write ups on this Hotel,I think they must have been written by people who are used to 5star luxury.
Too many Russians
I read the reports 1 day before i left for Aladdin hotel and most were correct, not a 4 star hotel, the poeple were nice but only after you tipped them,the best meal of the day was breakfast, lunch and evening meal was ok but luke warm. After evening meal there wasn't much to do so we always went to Abu's Bar upstairs where two guys sung, played organ and guitar they were quite good singers but sang the same songs every night.
Rooms were very clean as we got on well with "Mahir" our cleaner, fresh water was free and put in your fridge everyday, to be honest i was dissapointed after paying so much money and then finding out that the Russians only paid half of what i paid and drank from morning till night, the holiday is ok if you can speak Russian and drink a lot. We will be going back to Egypt again but not to Aladdin.
Think twice before booking here
This was our first trip to Egypt and friends had told us that the hotels in Egypt were very good, based on their experience in Sharm. Well i'm not sure what happened to the Aladdin, and as a result this will be our last visit to Egypt.
On arrival we found the main reception areas were pleasant, comfortable and kept clean, and the hotel staff had made a very good effort with the Christmas decorations in the hotel.
However, as soon as you had checked in you were ushered to a table in the lobby where they wanted you to buy a bottle of alcohol for an exhorbitant price, (in an all inclusive hotel) for your consumption on Christmas Eve, and this guaranteed you a table at either Abu's bar, the disco or the restaurant. This we didn't do and when it came to Christmas eve we found all tables full and basically we felt like outcasts. We did mention this to our rep who got the manager, who advised us then that we could have reserved a table without purchasing the bottle, this was not mentioned at the time of our arrival.
The gala dinner on christmas eve was again like all the other meals - tepid to say the least. The chefs had gone to a lot of trouble to put on a good display but had obviously forgot to heat the food.
One evening a new tray of potatoes was brought out of the kitchen and put into the bain-maire and these were tepid to start off with, so it was not surprising that food was not hot, another night we asked for the tray of chips to be replenished and we were told they were finished - at 7:30pm!!! Dinner went on till 10pm.
Outside of meal times, ice cream and fruit had to be purchased which we found strange as we haven't had to do this at other AI resorts around the world.
Like other reviewers I agree that the bungalows are not 4 star, more like 2.5 star in our opinion, they were regularly serviced, with clean sheets and towels daily, but only swept not mopped. Our shower door was broken, and when we reported this, we were told they were knocking it down the next week!!
The pool and beach areas were kept clean and we were always able to find a bed with a mattress regardless of the time of day.
On the whole the staff were very good (if you tipped them regularly) especially the 3 who looked after us in the lobby bar. So it is well worth tipping 10LE occaisionaly - however this practice we have never done before in an all inclusive resort to ensure service. We refused to tip in the dining room and were then left to our own devices.
Like other reviewers the hotel is predominantly geered towards the Russian and German visitor, but we didn't find this too much of an issue as we chatted to a few German visitors who we had a few laughs with, Russians on the other hand stuck together and didn't appear to want to make international friends.
Overall, we feel this isn't a 4 star hotel, more a 2.5 star and we suggest until more English / European standards are met and hot food (not tepid) constantly available look elsewhere for your Egyptian holiday.
I loved it
well i have to say i was there a week and the service was very good, the food was excellent and when i arrived i thought i had stepped into a story book and would i go back YES i can not wait, the weather was hot and i even got a tan which is most unusal for me!
I can not wait till next year to return again, there isnt many english that goes there so you do have a problem speaking to others that are on holiday but the egyptian people are trying there best to learn our language and they are very good to say not many english go there, i found things to be very cheap after you barter with them but you do have to barter very hard to get prices down as they do have a tendancy to price things very high at first.
But all in all i loved every minute i stayed at the aladin and would recommend it to anyone as i have done since i came home.
Are you English and staying at the Aladdin Beach Resort?
ALADDIN BEACH RESORT - HURGHADA
Nov 11th- 25th 2005
I have just returned from spending two weeks at the Aladdin Beach Resort. The weather was fab and the service was generally quite good everywhere,(there is access to two other resorts as well). The main problem for myself and my son and daughter in law, was the absence of other English speaking people. The majority of the guests appeared to be Russian and it left us feeling a little isolated. We also ALL became ill from eating the food and I was admitted to Hospital with acute gastroentritis in the first week. When I had worked out what I could and couldn't eat (basically to avoid anything that hadn't been thouroughly cooked) I began to enjoy myself! The Egyptian people seem to like the English and seemed genuinely delighted when I told them I was from England.I really enjoyed Egypt and can't wait to return, but I would make sure that the Hotel I visited next time provided more for English tourists.
Tip for service from the beginning!
We booked for 14 nights from Nov 11th - 25th
Firstly the hotel is not 4 star - the lobby and pub maybe but the rooms and elsewhere 'behind the scenes' were more of a 2 1/2 star. Once you realise and accept that fact then you will enjoy your stay here.
I agree that staff could be very rude, however we found that by tipping small but often in the places we would spend the most of our time we received fantastic service. In Abu's pub for example we tipped LE£10 2-3 times an evening which resulted in our drinks being poured as soon as we walked in and tables reserved/found for us and meant that we really enjoyed the evenings in the hotel. Abu's pub is like a gentlemans club, and although there is live music in the early evening the atmosphere becomes more laid back from around 9.45 when the kids leave and people go over to the disco for the entertaintment. (disco is only free for all inclusive between 10pm and 11pm)
Food was not fantastic and it is fair to say the food was never particularly hot and the chefs could be rude if you asked for extra lamb/turkey during the carvery nights - if your there for 2 weeks the food is the same for each night of the week every week i.e Turkey is always on Thursday night, Koftas (very nice) on a Wednesday night.
When we arrived there was obviously some form of stomach bug going round - the toilets were full for the first few nights but had stopped by the second week - however a couple who stayed the first week were struck down within 2 days after eating an omlette for breakfast and are convinced it was the eggs due to the taste and texture and they were severely ill for 24 hrs and not quite well for the rest of the week.
We did not have breakfast nor did we eat any fruit, salad or dairy products and I was not ill for the 2 weeks but hubby was slightly ill for the last week.
Just be careful what you eat - we stuck to rice, potatoes, bread and sauceless meat. The rice was changed regularly so wasn't hanging arouond all day but i wouldnt trust any dairy product or anything that doesnt look fresh.
Next door in the Jasmine is a really fantastic Italian restaurant which you have to pay for but is well worth it! You can either get a pizza to takeaway or have a lovely meal inside and they will tell you if the meat is not very good rather than still serving it to you and then you becoming ill.
The resort is 95% Russian and German - and I have to say that apart from the few english speaking friendly guests the most were very rude and arrogant - Russians in particular try to play a dominance game but as they all look like ex-special forces its nigh on impossible to not allow it!
Trips - Hurghada is a good location to visit Luxor and Cairo as it is almost in the middle.
Luxor we did an overnight 2 day trip, visiting Karnak temple, Valley of the Kings etc and stayed in a 5 star hotel the Movenpick on Crocodile Island - if you can guarantee you will stay at the Movenpick then you really must do the overnight trip as the food is superb, the beds pure comfort and the hotel is just a different class. You also visit an Alabaster factory where they will try and charge a fortune but decide immediatley the price you are willing to pay for any item and do not go up from it as a) it encourages them to hassle you more thinking you will pay more and b) they will accept virtualy any price once you head for the door rather than sell nothing!
The reps will advise you not to buy from the street sellers as the products are imitations but when they will cost you less than £1 its cheap enough to buy and then hide in a drawer expecially when the same items are at the airport for 3 times the price - usually if the item feels light it is a fake and you shouldnt pay more than £1 (LE£10) for it - if it is very heavy it is granite/alabaster and minimum prices are approx £20 (LE£200) - be prepared to haggle everywhere and you can either start at a 1/5 of the asking price and then meet halfway or just insist on a specific price (we always said 1/4 and thats all we paid)At the alabaster factory we bought a large mask for £20 (LE£200) down from an asking price of £100 (LE£1000) -- all toilets will cost you LE£1 (and it is not for the toilet paper - you have to pay it) so make sure you have plenty of single LE£1's before you go and always take a roll of toilet paper when leaving the hotel. In the evening you attend a sound and light show at Karnak temple which to be honest is a waste as it takes over an hour which is 30mins too long, is just a repetition of what the guode told you during the day, and is cold, you then go on a horse dran carriage to the Luxor bazaar and taken to a cafe for a drink and smoke - the toilets are horrific outside the tourist areas and would not advise using them unless absolutley necessary! There is also a nile crossing in a little boat plus the visit to Queen Hot Chicken Soups temple which is stunning!
the journey to Luxor is not as long as they tell you as you first meet up at a convoy point where u spend upto 30mins, then the convoy stops again for 30mins at a cafeteria and so on so the actual journey is maybe 2 1.2hrs out of the 4 it takes to get there
Cairo - we flew to Cairo rather than go by coach so that we had more time - but like Luxor we still didnt have enough time anywhere! At the pyramids and the sphinx you will get hassled like never before - if they try to give you free gifts do not take them as they will allow you to walk so far before demanding money from you and they can be very menacing (bear in mind they pay the police to allow them on the site) and they do spoil the experience because you cannot relax at all - even when you go down into the pyramid a guy inside will demand a tip before you go back out again!
Be prepared for the Pyramids to be right in the middle of a housing estate - one one side is the desert and the other is high rise flats - 100yards from the sphinx is a KFC and Pizza Hut - the Egyptians are ruining their own heritage as they try to pimp out every last part of Cairo - nothing is sacred including the area surrounding the pyramids and sphinx!
Luxor beat Cairo hands down both in beauty and atmosphere.
Hurghada itself has a down town and a new town - our hotel had a mini bus that would take you down for 3 hrs - Tip: when the guide escorts you off the bus and asks you to follow him - DONT - he is taking you to a shop that is owned by someone who also works at one of the Aladdin shops and is expensive - once he leaves you are then pressured into buying and when you get on the bus to leave 3 hrs later the guys from the shop will get on the bus to ask why you didnt come back to buy from them! You will get hassle down town but the best thing to do is look above everyones head, do not reply or respond in any way and carry on walking - we went into the shops where no-one stood outside dragging you in and was allowed to browse quietly (if you go out of the square to the main road the shops are much more friendly)
The quality may not be as good as the hotel shops but the prices reflect this and we bought our water pipe from the hotel as we knew it was a solid working piece rather than a tin ornament from down town.
The new town looked very modern but we didnt visit purely because the experience of down town put us off and as we were at the far end of hurghada we would have had to use the mini bus from the hotel and stay 3 hrs again.
The shops in the hotel are expensive compared to elsewhere but you can still try and haggle - we bought a custom made leather jacket for £70 which was very good quality and well worth the money - a 3ft water pipe, 1 box of tobacco, 1 box of coal disks, tongs and extra cones for £30 which we could have maybe paid a tenner less for down town but again we know the quality is far better. The perfume is a slightly different subject! We were told the price was LE£4 a gram but told we would get a good price (we expected it to be half) and so asked for 2 x 100ml and 1 x 500ml - the price came to over £280 - the good price being free 5 glass bottles!!! we refused and lied saying we didnt have enough money and ended up paying £125 for 2 x 100ml and 1 x 300ml plus the 5 bottles. This worked out at about LE£2.5 a gram - however if you are visiting Cairo you will be taken to a perfume factory where the price is much cheaper when you buy the larger quantites i.e above 400ml it works out at LE£2 a gram or less.
We would go back to the Aladdin for a week next year as the sunshine is more guaranteed and is cheap when you compare it to somewhere like Tenerife for a week of winter sunishine - and once you learn to tip for service in advance you will be well looked after - we tipped the waiters in Abu's Pub and the housekeeping (tip: give housekeeping LE£20 at the beginning and another 20 at the end) however the service from the waiters in the restaurant was so bad that we didn't tip at all and avoided the restaurant for the last 2 days - they can tell from the colour of your band when you are due to leave and will start asking when you leave 2 days before i.e when are you going to tip me, they rarely came over and asked us what drink we wanted when we sat down after the first 3 days to the point i would have to shout across the room for 2 colas at any waiter nearby and hoped we would have it before we finished eating - they rarely came over to provide further drinks either so for us we ran in, ate and ran out again. The last week due to hubbies illness (quite sure it was the food in the restaurant) we resorted to eating twice from the pool and beach bar during the day so as not to need to eat in the evening!
Pool bar is much more friendly than the beach bar - pool bar your served very quickly and one of the waiters is very friendly - beach bar, 4 of the waiters ignore you and 1 did serve us after we insisted he take our order regardless of which section he should have been in as our waiter was 'busy' elsewhere!
Waiters in Abu's pub are very friendly especially the young boy and old man who really looked after us and despite the first grumpy impression couldnt do enough for us!
Bear in mind that the waiters only earn approx LE£200-300 a month (£20-30) so by tippin LE£10 (£1) twice/three times a night for us is nothing but is huge to them as at the end of every month all the tips are added up in each area and given to them alongside their wages.
overall for the price good value for money but certainly not a 4 star hotel
Never again !!!
I have to write how disappointed i was with my holiday at this resort. This is the first time that i have been to Egypt and i will say that, based upon my stay here, i will not be returning!
The rooms were basic but comfortable. There are few double beds in this resort and the single beds are stone and attached to the floor so we spent a whole week sharing a single bed. This became even more of a problem on the third night when i awoke to find that we had an extra party in our bed - a mouse!!! While the staff at the hotel eventually agreed to change our room they were very begrudging about it.
The food in this package was terrible. It remained the same for both lunch and dinner on most days. Also it was never hot, it sat in large trays for the duration of the serving and was always slightly warm. We did however get nice food which was cooked fresh at the pool bars during lunch times. However, if we wanted to order food twice in the same setting the staff were incredible rude to us!! What is most frustrating about all of this is that the hotel has no alternative to the all inclusive food. There are no other restaurants or bars where you could pay for food on the site which meant that we went hungry for much of the time. I feel that it is also worth mentioning that during the course of the weeks stay all of the 13 members of my group were taken down with a very severe sickness bug.
I think my major grievance with this resort was how rude the staff were!! They made me feel very intimidated when i was by myself (as my partner went out diving during the day), to the extent that i often spent much of the day in the room by myself. Even there i still felt on edge as the room cleaners had a habit of just barging into the rooms anytime from 8:30am onwards. There were several occasions when i was still in bed or just getting into or out of the shower when i found the cleaner had just appeared. I do not consider that i am a lazy person but when i am on holiday i resent not being able to sleep in if i want too!!
You get the impression that the staff resent serving you or even that they wish that you were not there. The food and drinks you order are thrown at you with hostility. A member of my party was told, when he asked for another drink (which are all inclusive) that he could not have one until he drank the remainder of his wife's drink who had previously gone home ill! I have been shouted at, refered to a 'bloody tourists', grabbed, pushed and what is worse is that i have paid for this experience!!!
I would like to add as an end point that there were a few (and i mean a few) of the staff who were polite and friendly but they were in the minority. Also this review reflects in no way on the attached dive centre and their staff who were fantastic and were the only thing that made the holiday tolerable in my opinon.
Average to OK hotel in Hurghada
We spent a week in October 2004 at the Aladdin Beach resort in Hurghada. We knew not to expect sterling service in Egypt, but our stay kicked off rather inauspiciously as the receptionist gave us a family room in the lower-scale adjoining Jasmine Village, rather than 2 rooms in the Aladdin Beach which we had booked. Avoid room 111 at all costs as it gives onto the breakfast area and is very noisy - they probably only keep it for clients whose rooms are not ready yet ! We eventually managed to get our proper rooms the next day.
Jasmine Village hotel is almost fully booked by Russian middle class tourists. Not bad per se but everything is in Russian...
Aladdin Beach is OK; rooms are in small bungalows set in a rather luscious garden. Rooms are OK, two beds per room, a bit on the hard side, decor is basic. Rooms are clean but hot water seems to be at a premium...
The beach at the Aladdin is not great; pebbles more than sand, nothing to see as all corals appear to have been broken or blasted away to make room for the boats (diving, snorkeling) that moor on the jetty. But 50 metres away is the much better sand beach of the Jasmine Village, with a small coral reef not far away and some nice fish can be spotted there.
Food is OK, mostly "international" with a (light) oriental twist; not local enough for our taste. Service is friendly but not highly effective. If you have pre-teen children, as we do, you will find waiters playful and joking, if, at times, a bit tiresome (especially if you have young girls). No problem with teenage (or older) girls though.
Food is served buffet style in the main restaurant; gets a bit noisy with all the people. There is also a beach restaurant for lunch. At night, bar near the lobby, plus an oriental corner where you can sip mint tea or turkish coffee and enjoy narguileh.
A frequent risk if you come from Western Europe is that, either in the restaurant or on a ship, you will eat something that does not go down too well.
All in all, an OK stay.
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