Hilton Daytona Beach / Ocean Walk Village
How has this resort rated in the past?
- Room service
- Swimming pool
- Fitness/Health center
- Business Services
- Wheelchair accessibility
Historical Traveler Reviews Hilton Daytona Beach / Ocean Walk Village
Not worth the money
My family and I stayed a few nights there and it was a okay room but everything was so far apart. Not exactly a place I would take the kids because of the location.
The immediate surroundings around this hotel are what makes it so nice.
The hotel itself is just about average. The rooms are not super spectacular. The lobby and pool areas are very nice though. The views from the oceanfront rooms towards the top of the hotel are wonderful.
The location on the strip is nice too. The best aspect is the OceanWalk area that joins to the Adam's Mark and the Fairfield. It's filled with shops, restaurants, a movie theater, and an outstanding ice cream parlor. The beach area is vehicle free which is nice as well. The parking needs help though. Valet is pricey and even self parking is $6 a day. Free parking is a bit of a hike. My opinion is you shouldn't have to pay to park in their garage if your staying there. Overall a nice and place and would return.
We attended a conference from July 20-24th. Room was horrible. It looked like a "biker" had changed the oil in his harley on the carpet.
Lamp in room had at least a half inch of dust all over it. Greasy hand prints all over the glass doors. Didn't know til the end of the second day that you had to call and get on the list for room cleaning. Room was next to the stairs and when husband opened the door to the stairs it was piled high with old pizza boxes, trash, etc. Walls were so thin we could hear the guy in the next room singing in the shower and could hear him talking on the telephone. What a dump!! For the kind of money you pay for the rooms, they should at least be clean.
:( Adams Mark, Daytona Beach, FL
Unfortunately, my experience was terrible this year. I have stayed at the AM, DB for the last 4 years, but this year was a disaster. We had unruly neighbors who continuously (when I say continuously, I mean in a 1/2 hour time frame the door was slammed 27 times) slammed the door to their room starting at 6:00 a.m. until 1 -2 a.m. I called the front desk and spoke with the manager to no avial. I learned this group had booked numerous rooms, which answered my question as to why they did NOTHING! So, that being said, my vacation was not good (and I desperately needed it). I do believe the problem was management. The manager was more concerned that they had "numerous" rooms. I will admit I did not have to pay for one night, but that is not what I needed (I have money). I needed a little peace and quiet, at least until 8:00 a.m. The hotel did not care. I used to come back and talk up the hotel, not this time. I also wrote to the CEO, we'll see if I ever hear from him. YOU GET BUSINESS BY WORD OF MOUTH AND LOSE BUSINESS BY WORD OF MOUTH!
We made our reservations 4 months in advanced, told them my husband needed a refrigerator for my husbands medication, was told they would supply one. When we got there,they were out of refrigerators and did not intent to make anything available. Had to wait>24 hrs until weagain approach management who also had no solution... However the maid came up with an extra ice bucket and baggie. Found the front desk uncooperative and nonaccomadating. It's a large hotel that has a poor communication system, poor customer service at their front desk, and where each dept wants to blame the other.
I stayed at the adam's mark in daytona beach in late june of 2003.
Overall i was impressed with the quality of the property, especially in comparison to some of the other properties located in the area. The hotel is located on the only area of beach that driving is not permitted. that might be good or bad depending on how you feel about driving on the beach. Personally, being from the west coast i enjoyed not having traffic driving up and down all day, and i was able to step right from the hotel onto the sand. I was placed in the north tower, which is the newer of the two towers at the property. The room was clean and comfortable and i had a full ocean view, which is the case with all of the rooms in this tower. I was able to see a room in the older, but renovated south tower, and although it was clean, it showed more signs of wear and it was a little smaller than my room. I'd definitely recommend asking for the north tower if you stay at this hotel. All of the balconies for the rooms are small. Once you open the sliding door, you still have to stand in the room and lean over the balcony. there's no room to stand outside. The concierge was helpful at the hotel, in that i called saturday morning to arrange a massage, and i was booked for an appointment 2 hours later. This was especially impressive since they do not have a therapist on site, but arrange someone to come to the hotel from a local spa. The hotel is also directly connected to the "Ocean Walk Shops" which house a starbucks, a few restaraunts, a movie theatre and shopping. This was very convenient since i spent most of the time alone, and did not want to venture to far for meals. Overall i'd recommend the property, as it definitely meet my expectations for a 3 star resort.
What a dump!
We stayed at the Adams Mark 2 years ago during renovation. The service was horrible. I had to follow-up housekeeping by cleaning the place myelf. The glasses were dirty with fingerprints and lipstick when we arrived. The sinks were dirty and our room had apparently not been vacuumed. There was sand all over the place. We complained to The Adams Mark Corporate Office when we arrived home and never even got an apology letter. Sorry to hear nothing has changed with the renovation. We stayed at the Ocean's Walk Resort this last weekend and were extremely pleased with our accomodations and the hotel amenities. We highly recommend it! We had a great time!
Beautiful Resort Hotel!
Adams Mark Resort in Daytona is a beautiful hotel with much to offer. A pier is close by and it's on the beach. There is a lot to do in the area. I recommend the resort to anyone. I've stayed there three times and have no complaints.
Brand New Vehicle Damaged in Valet Parking
I stayed at the Adams Mark in April 2002. I valet park my vehicle. at $10.00 night. The next morning I came out and someone to a Key or knife to the passengers door. I called security. The wrote up a claim and sent it on to their claims office. 4 other vehicles were Keyed also that night. 3 weeks later they contacted me to say they were denying my claim that it was a random act of vandalism. Stay clear of this hotel.
Go down the road and stay at the Tradewinds. Much nicer resort.Directly on the Beach.
Horrible adams mark
instead of building new 310 rooms, they should renovate the old 400 rooms. Terrible service, over-priced. Better off at the mainland hotels or other 3-4 star places in daytona.
TripAdvisor Reviews Hilton Daytona Beach / Ocean Walk Village
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