Secrets Maroma Beach Riviera Cancun
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TravelPod Member ReviewsSecrets Maroma Beach Riviera Cancun Playa del Carmen
The Secrets Maroma resort is large; so large in fact that I was surprised at first to hear it had 100% occupancy. After being there a couple of days and talking to numerous other travelers during my stay it became easy to see why this resort along with the Riviera Maya region is so popular. Staff is plentiful, friendly, courteous and quick to assist. Grounds are lush and beautifully landscaped. Specialty restaurants have a nice decor and ambiance, including open air seating. Food is fair to excellent. We had a fantastic meal in the Italian Portofino, and very good meal in the French Bordeaux. Breakfast in the World Cafe was delicious daily. Pool buffets are set up for lunch in different locations depending on the day and waitstaff roam about offering up specialty selections. Traditional grill items and Mexican fare are easily found.
Reservations are only taken in the Japanese restaurant and elsewhere for groups of 8 or more. The No Reservations policy comes with its positives and negatives. Lounge at the beach or pool as long as you like but arrive to eat after 7:30 pm and expect to wait. We passed time quickly by people watching on the common area veranda and enjoying local entertainment in the large lobby bar. House wines come from Mexico, Chile, Spain and Argentina. The supplemental wine list has a decent selection for those wanting more. In addition to the large and attractive lobby bar, there is a thatched roof beach bar and sports bar along with a swim up pool bar, each drawing a friendly crowd. Entertainment is hit or miss depending on your taste. We saw a very funny comedian and really enjoyed the Star Gazer beach party.
The only two things I found with room for improvement were refinement of the welcome routine, as it felt a little disjointed and discouraging the coati from roaming the grounds. While I appreciate the eco-friendly and sustainable environment effort, some might find it unnerving.
Overall I'd rate it 4.5 out of 5 stars
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Secrets Maroma Beach Riviera Cancun Playa del Carmen
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