Secrets Aura Cozumel
How has this resort rated in the past?
Historical Traveler Reviews Secrets Aura Cozumel
I would say this place exceeded my expectations. If you like spa treatment and massages, 5 star dining, excellent service, beautiful views, beach sunsets, clear water, relaxing/nice rooms, and overall affordable vacations this place is for you. I was intending on staying at the Sabor and we were placed at Aura. Jetty and Miguel worked the front desk and were very helpful. When we arrived we were greeted with champaign and Jetty showed us to our room. My first impression was "wow, this is like a dream." The view was incredible. As the sun goes down all the balconies have orange lights and the colors were so relaxing. The dining was great. Hava grill is where we ate most of our meals. We only stayed 4 days and there are so many different amenities that I feel neglectful on my review..
There are several restaurants within Wyndham and if you stay at Aura you can visit any of them. However at Aura there are 3, I believe, and none require reservations.
The Isola restaurant is very good and the bar up top with the jacuzzi is worth checking out too. I wouldn't mess with attempting to make reservations at the other Wyndham locations unless you are there 5+ days. One of the only disappointments came from Roberto's where they claimed not to have our reservation and we were turned away. We did get a reservation at "Vista Del Mar" for dinner and it was not worth it, go to Isola's- the food is better and as well as the service. However, Vista Del Mar for breakfast requires no reservations and serves the best breakfast.
At Aura I felt that the ENTIRE staff were overly helpful. The price cannot be beat anywhere, if I may, in the world for the service I received there. It is my understanding Aura was just opened in December and I hope that the resort doesn't change what it has going. There are 2 or 3 pools at Aura, and you can visit any Wyndham property if you would like. Though if you do, you will notice Aura is far better than the rest. We had room service only one time for breakfast, and the presentation was really great. I guess I should just say the presentation of everything here was spectacular. I have been to a lot of places around the whole world and this place for the price has been my pick out of them all.
With this being said I must say that there may be a noise problem that could potentially be encountered while you are there if you are not on the 3rd floor. There isn't too much noise, but it can be an issue. One thing Wyndham could do is put little pads on the bottom of the room chairs so that you cannot hear the person above you slide there chair across their tile floor at midnight. We could hear the people above us in there jacuzzi at for like an hour around 10:30 at night. I called the front desk and they were more than helpful and the noise stopped immediately. But other than the noise the first night we had no problems.
This place was exceptional.
We rented a car, I think a must. We had no problems, Cozumel is a friendly island and it is not complicated to drive on the roads. I recommend driving to the other side to the deserted beaches. The water is even clearer/bluer than on the "hotel side". We ate at Coconuts, great view/cheap prices on food but a bit for the younger crowd.
All and all because of where we stayed this ended up being the most relaxing trip I have had. I highly recommend.
Breathe taking experience!
OMG what a paradise. This was our first time to Mexico. We arrive in Cozumel at the Sabor at the Wyndam and find out we got upgraded at no cost. Daniel takes us to see the room we got upgraded too and omg absolutely beautiful. We had a whirlpool tub, shower, king size bed, couch, table and 2 chairs, desk, fresh fruit, and a flat screen. 24 hour room service. We had our own private patio with bed and pillows, table for two, access to the pool and direct access to the beach. The view from our room was absolutely gorgeous. Every morning we would see the cruise ships cross on their way to the pier. Walks along the beach in the morning were breathe taking. The hut had a great staff. Angie the chef what a nice lady and her food out of this world. Carlos and Israel the best bartenders we've every had. We celebrated my wifes birthday there and Angie made her a birthday cake and the boys made her a special drink out of a pineapple. All the staff at the resturant and lounge were very friendly and at our every need. This place is perfect for a nice quiet, relaxing get away. We highly recommend you vacation here.
A travel agents view
We arrived the Aura the evening of Feb. 15. around 7:30pm. Check in was quick and easy, we were scheduled to stay at the Wyndham in the SABOR section. There were two couples so we paid and upgraded to the two bedroom suite. The room was very nice. You could tell we were the first ones to stay in room 1030. The bell boy showed us around. The suite was 1500 sq feet, had a dining room table w/a fridge stocked with Dos Equis, water, Coke, Coke Light and a couple of juices. There was a nice size deck off of the main floor, 2 sliding glass doors that opened up from the main living room or dining room to the deck. The bedrooms were good size with their own bathroom and huge showers. Their were robes in the closet, make up mirrors, hair dryers, scale (who wants to see that on vaca) and a safe but only in one of the bedrooms. There was a spiral staircase that went to an upstairs huge deck that overlooks the resort and the ocean. The view was beautiful but no electricity or no lawn furniture up there. The bellboy said he'd have someone take care of it tomorrow. By 3pm the next day no one came so we asked again and they did fix the electrical. Never did get any furniture up there though, they said they didn't have any yet but if we wanted to they could send the bell boy up to move the furniture that was inside the suite outside for us. We didn't have them do it though. It wasn't that important. They are very contemporary in design, clean lines w/soft colors. The beds were super comfortable.
We ate dinner that night at the restaurant downstairs, it was very good. I think there were only about 10 - 15 couples that were staying here but throughout our stay more started showing up. Most I talked to were upgraded from the over booked Wyndham next door for NO additional charge. Some people were actually upset about the upgrade. I don't know why, the rooms at the Aura are top of the line and all guest have access to the restaurants pools and all facilities at the Wyndham. We walked over to see what were were missing at the Wyndham and I was glad we did upgrade the pools were packed and very loud. Our resort was quite and relaxing. They say it is for 13 and older but I did see some kids there that were NOT 13. I saw 2 babies there at the beach restaurant. They have a timeshare unit next door so I wonder if they were maybe staying over there and paid for the all-inclusive. Not sure. . . . The service around the pool was great, we kept Margarito busy all day getting us drink after drink. We did tip and of course it DOES help. When you see how hard those guys are working a few bucks every now and then to keep those drinks coming is worth it to me. I always bring $100 in ones and make sure to spend them by the end of my stay tipping those who give good service. The activities director were good, doing pilates in the am, pool aerobics, coming around with cool nice smelling wet wash clothes and Evian spritzer every so often. Wilder, the bartender up at the rooftop bar was also great. That bar was open from 3p-10p. Our first night after dinner we went up their and it was already aprox 9:30pm and we decided to take a hot tub and Wilder stayed late for us to enjoy the evening.
The beach grill had good food, we had the pizzas a cheeseburger, steak sandwich. The clam chower soup was awesome. Also chips, guacomole and pico de gallo is great too.
Every night they have turn-down service and drop off a list of activities that are going on the next day, the weather forecast and a room service menu for breakfast. They have 24 hr room service which is nice. We'd order coffee, cakes and rolls and fresh fruit every morning to be delivered by 7am and they were always prompt. We'd have our morning coffee, sit and read on our deck then get ready and go down for breakfast about 9am. The portion sizes here are small, they are all about the presentation. We ate breakfast at the Aura twice. I had a ham and cheese omelet the first time and eggs Benedict the second. Both good but s l o w service. Took over a half and hour to get and there were only about 4 other tables. I'll be interested to see how they are going to handle the 200 guest they have booked for a private wedding in two weeks. I do not think they are staffed enough to handle this. We ate at the buffet at the Wyndham the last day and wish we'd have eaten there everyday. Cooked to order egg station, fresh fruit, bacon, sausage, sweet rolls, juice, coffee, some different Mexican dishes, all the sauces and pico de gallo you could want, cereal, oatmeal, pancakes. They had it all. We never got into the Italian restaurant, the first day we were there I missed the cutoff. You have to make reservations between 8am and 2pm. I got there at 2:30 and they were closed. The next day we went down right away at 8am and they were booked for the next 2 nights so we never did get in. So if your wanting to eat at the Italian restaurant book right away and maybe they'll get you in by the end of your stay.
I thought the beach was nice, a bit rocky and hard getting in and out of the ocean, I didn't see swat for fish when snorkeling. If you want a really great snorkeling experience go to Chaknabb Park for the day. It was awesome. Bring some toast for the fish and you'll be amazed at the views. The resort had Hobie Cat's and kayaks for you to use, we never used them but if you wanted to they were free of charge.
We went out to PRIMA downtown San Miguel our last night in town and had surf and turf. $38 usd. It was as fantastic as I remember it being the first time we were there. The fillet was tender and one of the best I've had in ANY country. Soon Prima will be a memory. They are closing down in a few months, the owner has opened up a new PRIMA, called the Wynston (named after his son) also know as the PRIMA Grill or PRIMA Too. It's on the 9th floor of a condo complex and is supposed to have fantastic views of the ocean, a/c and also a sports bar.
I used the spa at the Wyndham, had a facial which was very good. They have you check in 30 min before your treatment and use the "wet" area, 10 min. in the steam room, then a shower then 15 min in the hot tub. They send you to a relaxation area afterward and bring you tea or water and even a little plate of fresh fruit. I also had a massage. It was supposed to be the relaxation massage but the gal doing it was very rough and fast and it wasn't a bit relaxing.
In closing I'd say that I really enjoyed our stay at the Aura and would definitely go back. They just opened up Dec. 15 and as I expected there would be a few kinks that would need to be worked out but I have found this us always with a new resort opening up. I'm a travel agent and I'll definitely recommend this place to my customers.
I'll post pics as soon as I get them uploaded.
A little piece of heaven!
We just spent a heavenly week at Aura @ Wyndham. It was glorious! We were supposed to stay at the Sabor and they upgraded us. Ashley checked us in and she was wonderful. Bubbley was waiting for us. The Bell man Oswaldo took us to our Suite. "Oswaldo was wondedrful" It was amazing. It opened up right on the sand beach. The porch had a table, chairs and a large bed with pillows. Although the mosquitos were there. Bring bug spray. The bed was so comfortable. The shower was one of those cascadeing deals. It was too much!
The restaruant was 5 star dining. The service was incredible and the food was terriffic! Saray the hostess was so sweet and nice and all of the waiters were also top notch.
The liquor was all top shelf. Gregorio, Margarito and Franklin were perfect. They all worked at the Hava Grill. They all remembered our names and what we were drinking. The activities group of workers greeted us daily to see if we needed anything. Jorge was wonderful as well as the ladies. I can't remember their names. Everyday they brought around these great cool towels that smelled wonderful and offered to spritz you with Avian! A real great way to be pampered. They did pamper us for an entire week. They need to get more guests booked to have more people to do activities. Beach volleyball was fun. They need to get a ping pong table. I'm sure these things will pick up once more guests arrive. There were only a handfull of guests the week we stayed. They are only just starting up.
There is a third floor roof top Bar with 2 large Jaquzzi's. The sunsets were wonderful from up there. Wilder worked up there every night and always knew what we were drinking and remembered our names. He was wonderful and very friendly. Everyone was friendly. It was hard to leave.
We also enjoyed a wonderful dinner at Mozaic at the Sabor. Jesus was our waiter and was delightful and funny. The food was also first class.
We did eat dinner at the buffet restaruant at the Wyndahm resort and it could be skipped for sure. Not great. The omlets were good. Just stay at Aura and eat your breakfasts.
We can not wait to go back to Aura. Again, everyone as so nice including all the reception people, Miquel, Jetty, Ashley etc...I hope I remembered everyone. A huge thank you. See ya soon!
All Around First Rate!
If you like great and convenient access to diving, swimming and other water sports and staying at a quiet, beautiful place with excellent service, great food and furnishings then you should consider the Aura Cozumel Resort in Cozumel. We stayed there Dec 31 - Jan 5 and received 5-star service.
The all-inclusive resort is new and was only open for less than 2 weeks when we check in. Minimum age is 13 and there are onsite activities that include tennis, volleyball, snorkeling, gym, kayaking, and charge activities include scuba, spa and jet skiing. There are also several pools and private lap pools and Jacuzzis. We used the gym located on the 3 floor that had spectacular views of the sea and surrounding area. It was well stocked with fresh towels and water and had quality equipment. We also arranged jet skiing, kayaking and scuba through the sports hut on the beach. The staff at the hut was friendly and helpful. A dive boat picked us up/dropped off from the pier in front of the resort - the experience was pleasant and convenient.
The food was outstanding. Every meal prepared beautifully. Service impeccable. 4-5 courses. Never had to reserve a table. Dining inside and out. And all-inclusive.
We unfortunately had 3 days of inclement weather. No one and no boats were allowed in the water. Fortunately, the Aura tried to accommodate guests showing movies, and bringing out board games. Our 13 year old enjoyed these activities and befriended staff during this time. We also appreciated the quality and availability of onsite services during this time as we used the gym, Jacuzzis, etc.
The Aura is adjacent to the Wyndham Resort and Aura guests can also use the all-inclusive services of the Wyndham. There are several dining options at the Wyndham. We tried one dinner at the Wyndham, but it hardly compared to our great dining experiences at Aura and we never went back. However, we did watch the nightly shows at the Wyndham after our dinners at Aura (per the request of our 13 year old). Each time we walk down the beach to nearby places we were very appreciative to come back to the quiet and beautiful Aura where we could receive great service by friendly people.
Fresh towels were readily provided for the beach and on beach chairs. Food and drink was also readily provided throughout the day, in our room, at the pool or beach when requested. The resort was quiet and was told only half full. Should the resort maintain the quality, it will likely do well and book up quickly as word spreads.
Families with teenagers could very much enjoy this resort as teenagers can take advantage of the activities onsite and at the nearby Wyndham while adults have choices that include relaxing at the quiet Aura. Adults/couples can certainly enjoy what this resort offers.
As good as it gets!
This is a very unique hotel, small, boutique style, top-of-the-line service and great food. If you want a bigger experience, just walk next door to the big 400 room Wyndham Cozumel Resort & Spa which you have access to. Roof-top sun decks, private 6x20 lap pools, swim-up rooms, and lunch served on the beach are my kind of luxury experience. The prices for this resort will most definitely go up, so book while you can get a great introductory price.
Aussi bien que possible!
C'est un hôtel original, intime, charmant, avec un service au top du top et une cuisine délicieuse. Si vous voulez quelque chose de plus grand, allez juste à côté au grand Wyndham Cozumel Resort & Spa de 400 chambres, vous y avez accès. Les solariums sur le toit, les piscines de 6m sur 20 m, les chambres en rez-de-piscine, et le déjeuner servi sur la plage sont tout à fait mon idée d'un séjour luxueux. Les prix de cet hôtel vont très certainement monter, alors allez-y vite tant que vous pouvez obtenir un prix de lancement.
We stayed at this resort from December 27, 2007 thru January 2, 2008. This was my first visit to Cozumel and I was not disappointed. This island has more of a Caribbean feel than a Mexico/Cancun feel.
The resort was absolutely beautiful. I travel to the Caribbean frequently and stay in many 5 star resorts. In fact I was in Playacar just three weeks before this trip, and must admit, I'll take Aura in Cozumel over Playacar and the Riviera Maya anytime.
I've done the Ritz Carlton's and Four Season's of the Caribbean's, LaSamanna in St MArteen, Royal Pavillion in Barbados and Royal Hideaway in Playacar. Aura rates right up there with the best of them.
The water is crystal clear and calm so you never have to fight the waves to enjoy the sea.
This resort is brand new and you will not be disappointed. The Rooms are large and beautifully appointed "W Hotel" style with large bathrooms. The in room mini fridge is fuly stocked daily. Our room was on the third (top) floor and featured a private sundeck with our own lappool approximately 6 feet by 20 feet. There was also a full size bathroom on the roof to shower off the chlorine from your rooftop swim.
The beach is like very clean and among the nicest in the Caribbean, 24 hour room service, impeccibly clean grounds, the food is excellent and there's a large variety and portions (no Montezuma's revenge nor buffets at this all inclusive resort), top shelf liquor and an "eager to please" and knowledgable staff. The sunsets over the water are fabulous.
We were served our drinks and lunch daily on our beach beds never giving up a minute in the warm sun.
The next time we stay we're going to reserve a room on the ground floor which has a terrace that flows right into the pool.
My favorite aspect of this hotel is the age requirement of at least 13. My teenagers had plenty to do with the watersports and access to the Wyndham resort next door while my wife and I relaxed quietly on the beach.
They did this one right!
Lovely and Languid Wyndam in Cozumel Mexico
My husband and I stayed in the Aura section of the Wyndham Hotel in Cozumel between Christmas and New Years Eve, 2007. It was a beautiful experience.
When we booked the all-inclusive resort in the summer of 2007 it was the "Reef Club Cozumel". We learned during our stay that the Reef Club was purchased by Wyndham a few months ago - and the Aura section of the resort has just recently been opened.
The accommodations are exquisite & the staff is amazingly competent and gracious. While we stayed there we enjoyed several water sports (e.g. sailing, snorkeling, fishing, jet-skiing, parasailing). And we relaxed on the beautiful beach and at the pool (there are many of them). What a wonderful experience the 5-star staff created for us.
I highly recommend this destination. There are several sections to the Wyndham Resort in Cozumel besides the Aura - I imagine they are delightful. The Aura is magnificent.
Michele in Texas
Un Wyndam charmant et nonchalant à Cozumel, Mexique.
Avec mon mari, nous sommes descendus dans la partie « Aura » du Wyndham Hotel à Cozumel entre Noël et le jour de l'an, 2007. Ce fut fantastique.
Quand nous avions réservé ce séjour tout compris en été 2007, l'hôtel s'appelait le Reef Club Cozumel. Une fois sur place, nous avons appris que le Reef Club avait été racheté par Wyndham quelques mois auparavant, et que la partie « Aura » de l'hôtel venait tout juste d'être ouverte.
Les chambres sont splendides et le personnel est extraordinairement charmant et compétent. Pendant notre séjour, nous nous sommes régalés à pratiquer divers sports nautiques, comme faire du bateau, du snorkeling, pêcher, faire du jet-ski et du parachute ascensionnel. Nous nous reposions sur une plage magnifique ou au bord d'une piscine (il y en a plein). Le personnel s'est mis en quatre pour nous offrir un extraordinaire séjour 5 étoiles.
Je recommande vivement cette destination. Le Wyndham Resort de Cozumel comporte plusieurs autres parties, en dehors de l'Aura. J'imagine qu'elles sont magnifiques. L'Aura est splendide.
TripAdvisor Reviews Secrets Aura Cozumel
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