Sandals Grande Riviera Beach & Villa Golf Resort
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TravelPod Member ReviewsSandals Grande Riviera Beach & Villa Golf Resort Ocho Rios
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sandals Grande Riviera Beach & Villa Golf Resort Ocho Rios
Sandals Ocho Rios: 5 star? What a Joke!
I stayed at Sandals Ocho Rios in December 2001. I was extremely disappointed with the overall condition of the facility and the property. Prior to my trip, I looked at the website and brochures for Sandals, which described the resort as a 5 star accommodation. When I arrived at the resort, I was shocked to find that the resort was run down and dirty, especially the floors, carpets, walls, and furniture. The resort is in desperate need of remodelling and renovations.
Most prominently, I was extremely dissatisfied with the service at the resort. The staff at the front desk, in the restaurants, and in the concierge suites was rude and disrespectful. I was also disappointed with the lack of white-glove service that the resort advertises.
I stayed in a honeymoon suite on the top floor with concierge service. However, the concierge was hardly at her desk and when she was, she was not helpful. I thought that the concierge was supposed to cater to your needs? If the resort cant provide this type of service, it shouldnt offer it at all.
The beach at the resort was very small. It appears much larger in the advertising and marketing brochures for Sandals. The sun loungers were soiled and broken, and the beach towels were old and disgusting. The staff do not bring drinks to you on the beach you have to go to the bar yourself. Beware of the tropical drinks such as pina coladas, daiquiris, and margaritas because they are not made from real fruit, but rather flavoured syrup.
The water sports equipment and activities, especially scuba diving, were disappointing. The resort needs new water sports equipment for sailing, windsurfing, kayaking, and snorkelling, as they are old and tired. At the scuba diving stand, the staff was extremely rude and inattentive.
On the grounds, the hammocks were filthy, and the swimming pools, whirlpools, and surrounding areas were decaying.
On the positive side, the food was really good, especially at Valentino's. The restaurants offered variety and quality. The grounds were also lush, tropical, and nicely manicured, and the fitness facility was modern with air conditioning.
During my stay at Sandals Ocho Rios, I went to Sandals Dunns River for dinner at the Japanese restaurant (only average). This resort appears to be nicer and grander than Sandals Ocho Rios, however it is important to note that I didnt see it during the daytime. One thing that I did notice is that the beach is nicer and larger than the beach at Sandals Ocho Rios.
Overall, I was extremely dissatisfied with my stay at Sandals Ocho Rios. The resort does not live up to its glossy and air brushed brochure image. Sandals Ocho Rios is definitely NOT a 5 star resort. I will never return to this resort, and I would not recommend it to anyone.
Please feel free to email me at email@example.com if you have any questions regarding this resort.
We had a wonderful time. We were not on the beach, but the resort had shuttles going all the time. It was wonderful. I would recommend the booze cruise to Dunn's River Falls. The food was excellent. They upgraded us from the Manor to a little villa that had it's own pool. The people over the entertainment are a blast(Paul, Perry, Michael, & Sasha). They have a beach party on Tuesday night. That was really a great time.
Best ever vacation
We were 4 chicks who lost their jobs due to a bank merger and had the best vacation ever!Everyone and everything was wonderful at Beaches Grande Sport!
Relaxed with attention to detail
My wife and I spent a week (4/26 - 5/3)at this resort and were overall very pleased with the experience. Impressively beautiful gardens, a kind caring staff, terrific weather and above average dining contributed to one outstanding week.
Highlights: Varied activities included in price
Resort staff; Kind & caring
Environment within resort
Ambiance of dining choices
Interaction with other guests
Skill & caring of SCUBA staff
Workout facilities not world- class, but very adequate)
Golf course & skilled caddies
Areas for Improvement:
SOME rooms need updating
Limited nightlife (asset?)
Roads from Mo Bay to Ocho Rois
We had two rooms while we were there and the oceanview room (Grande Luxe Cottage) definately warrants consideration (in my opinion worth the extra $200-$300).
I go again in a heartbeat; Had the bathrooms/dressing areas been larger and pool-bar larger (tough to get a drink with all seats taken)I'd have rated this resort 5 stars.
We loved it!!
We just returned from Beaches Grand Sport yesterday and we LOVED it! We were married there and the wedding was absolutley beautiful. All of the staff members were more than nice. We brought 17 people with us and everyone had a wonderful time. The food was excellent. There are some renovations going on now but everything seemed perfectly okay to us. We stayed in a villa that had a full kitchen, living room, huge bathroom, and a huge bedroom. The villa's were so private we even had our on pool. We would go back to this resort. We had services from the spa and we both thoroughly enjoyed them. I couldn't have asked for a more beautiful wedding or honeymoon. I would recommend this resort to anyone who was looking for a wonderful place to go.
My husband and I honeymooned at Ciboney and it was AWESOME. The villa was gorgeous, the food wonderful and the service top notch! We did not have to carry around any money and the beach was lovely.
Staying at Beaches in Jamaica
Staying at Beaches, Ochos Rios. It's one of those trips you're glad you did, but care never to return. We stayed in their private villa with pool, sounds great, doesn't it?? But the morale of the people that work there tends to dampen your experience. At the spa my massuese hands me greasy, dirty slippers to put on, later the manicurist informs not once but four times she has a splitting headache. The male staff seem to have a bent on ignoring Females, also. I have to ask four people just to find the closest pool on the property because the only response I could get was a point and "down there." A significant portion of their water sports were not up and running half the time we were there, and the food poolside in their all inclusive meal by the beach was less than exciting. My shoes were stolen straight from the lobby front desk when they were supposed to be watching my luggage. It's been over a week and many phone calls and I have yet to get any response other than "we have never seen them." $120 later I guess I can kiss those goodbye. The staff is harried and unhappy, they feel like they are being watched all the time. This is what they told me. Paul, from the activities desk, is extremely dismissive to sole female tourists, and does a better job ignoring you than helping you. Let's face it, all inclusive with no tipping may sound good to you, but there's no incentive to treat kindly, courteously or otherwise unless you throw them a few greens, but they've been staunchly warned if they keep a tip and don't throw it in the pot to share with of the rest of the hotel staff they will be fired. Who needs that? I say save your money or go somewhere else. Air Jamaica also was no prize. They damaged the one souevenir I treasured and no one has returned my phone calls. They call themselves a four-star hotel, but by whose standards. If you don't value your personal items or want to feel unwelcome by the staff, this is the place for you. Have at it.... On a scale of on
We are two married w/children women in our late 30's,looking for an ESCAPE from our daily grind.
The Grande Sport filled all of our expectations!
It was very relaxing, beautiful and lots of fun.
We enjoyed the food, the people and the general atmosphere. EXELLENT!!!
As a timeshare owner at what is now Beaches Grande Sport, I still miss the old Ciboney..Although Beaches has made some improvements since they leased the resort for 3 years with an option to buy it, they lost the ambiance and spirit that was the originally Ciboney...the main area is in the food...the food was superb when it was Ciboney..When the staff was let go during the renovation period, many of the fine chefs and waitstaff found other employment and that affected the food at the main restaurants at BGS. The menus used to change daily at Ciboney but they are stabdard at BGS..although the food is still very good, if you know what to order..like the Manor steak or the shrimp in coconut butter sauce at Orchids...it is not the same gourmet dining that Ciboney boasted..this is a shame..however, the rest of the resort is pretty much the same except for some improvements and upgrades and the addition of a jacuzzi at the beach, a scuba pool at the beach, a rock climbing wall and a few other apparent changes..it is still a very good value for the tourist dollar and I agree with other reviewers that Sandals/Beaches is relying on their past reputation to carry them and let service and quality slide at many of their resorts..their next property to downgrade is now Dragon Bay in Port Antonio...
Not a six apple, that's for sure!!
Upon arriving at Beaches Grand Sport resort, after that trecherous ride across hill and dale in a tour bus, we get to the resort and mind you, there are about 120 of us in our group and we have had reservations through Apple Vacations since September and what should happen, but they are not ready for us. We are told there are no rooms in the Grand House as we were told by our travel agents that was where we would be staying, and they would put us up in villas, which are nicer. Well, this took the majority of our afternoon. WE didn't get checked into those villa's until almost 5 pm. and we had arrived at 2:30. It was a nightmare. The villas were somewhat nice, but too far away from everything, very quiet and you felt like you weren't even in the resort. That was not fun so we requested a room in the Grand House once they had one available, which was the next day. The Grand House was very noisy. Echoed everywhere. Then the beach was way too small. We decided they should call the resort Beach Grand Resort as it is very tiny. But as always in Jamaica, the people were very friendly and happy and tried their best to make us comfortable. Several of us on the trip got sick from the food, we think and had luckily brought immodium along. The entertainment could have been better in the club. So I would rate this resort a 4 Apple at the most. Don't let Apple vacations sucker you in. It isn't a 6 Apple at all!!
TripAdvisor Reviews Sandals Grande Riviera Beach & Villa Golf Resort Ocho Rios
Travel Blogs from Ocho Rios
... it was 10am and we were told the tour goes for two hours.... Perfect. Our next stop was at a beach, and we did get off briefly as one woman wanted to paddle for a few minutes.Back on the bus, we sped (and I mean SPED), back along the road toward the town centre.into a shopping centre they went and we were told that they would collect us on an hour. By this time, I realised that the times they had quoted were not adding up. However, we said we would get ...
Today was amazing. We woke up and went to the buffet for breakfast . After we met as a big group and left the boat for our first excursion which is Ochos Rios .(Dunns River Falls&Maragrita vile . At 10:00am our group left to go on the bus for Dunn river falls. When we got there it was insane how high it was, and the fact that we had to climb it was scary but really exciting ! We split into groups and went with ...
... for the kids :-( waiting for that to be sorted now. This has cost me most of the day. Getting a little ****** off with it now.... 2 hours later. Free upgrade to junior suite with kick ass view I'm tired. Time for a nap! Kids fed. Red snapper, fillet of basa in a crunchy oat batter. Pudding highlights were banana & coconut fritters. Nickii and the kids are knackered and heading for bed. 8pm ...
... was actually cold in the heat, but just goes to show how the body gets use to a certain climate etc.
After farewells to Aunt Joyce and Jessica the kids had showers and then a little time on their DS’s before dinner and an earlier night than the night before. I was shattered too and glad for bed after a very enjoyable day :0).
PS. Please feel free to leave a message as all seems quiet out there and worried i am talking to myself ...
... of the taxi. I am the first passenger of the day and the expectant eyes of the driver roll all over me. I need a dead serious topic to kill any advances on his part. Quickly I launch into interpretations of the Holy Scriptures and ask how the man, at the steering wheel, feels about having been exploited in the name of Christianity by the colonial powers. The question is countered by another question. Am I married, the driver inquires. This triggers off a fairly long monologue ...