Sandals Grande Riviera Beach & Villa Golf Resort

Address: \N, Ocho Rios, Jamaica | 4 star resort
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This 4 star resort, located on \N, Ocho Rios, is near Bamboo Beach Club, Ocho Rios Beach, Taj Mahal, and Prospect Plantation.
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      TravelPod Member ReviewsSandals Grande Riviera Beach & Villa Golf Resort Ocho Rios

      Reviewed by koppkilla


      Reviewed Jun 29, 2013
      by (5 reviews) Grass Valley , United States Flag of United States


      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Sandals Grande Riviera Beach & Villa Golf Resort Ocho Rios

      Sandals Ocho Rios: 5 star? What a Joke!


      I stayed at Sandals Ocho Rios in December 2001. I was extremely disappointed with the overall condition of the facility and the property. Prior to my trip, I looked at the website and brochures for Sandals, which described the resort as a 5 star accommodation. When I arrived at the resort, I was shocked to find that the resort was run down and dirty, especially the floors, carpets, walls, and furniture. The resort is in desperate need of remodelling and renovations.

      Most prominently, I was extremely dissatisfied with the service at the resort. The staff at the front desk, in the restaurants, and in the concierge suites was rude and disrespectful. I was also disappointed with the lack of white-glove service that the resort advertises.

      I stayed in a honeymoon suite on the top floor with “concierge” service. However, the concierge was hardly at her desk and when she was, she was not helpful. I thought that the concierge was supposed to cater to your needs? If the resort can’t provide this type of service, it shouldn’t offer it at all.

      The beach at the resort was very small. It appears much larger in the advertising and marketing brochures for Sandals. The sun loungers were soiled and broken, and the beach towels were old and disgusting. The staff do not bring drinks to you on the beach – you have to go to the bar yourself. Beware of the “tropical” drinks such as pina coladas, daiquiris, and margaritas because they are not made from real fruit, but rather flavoured syrup.

      The water sports equipment and activities, especially scuba diving, were disappointing. The resort needs new water sports equipment for sailing, windsurfing, kayaking, and snorkelling, as they are old and tired. At the scuba diving stand, the staff was extremely rude and inattentive.

      On the grounds, the hammocks were filthy, and the swimming pools, whirlpools, and surrounding areas were decaying.

      On the positive side, the food was really good, especially at Valentino's. The restaurants offered variety and quality. The grounds were also lush, tropical, and nicely manicured, and the fitness facility was modern with air conditioning.

      During my stay at Sandals Ocho Rios, I went to Sandals Dunns River for dinner at the Japanese restaurant (only average). This resort appears to be nicer and grander than Sandals Ocho Rios, however it is important to note that I didn’t see it during the daytime. One thing that I did notice is that the beach is nicer and larger than the beach at Sandals Ocho Rios.

      Overall, I was extremely dissatisfied with my stay at Sandals Ocho Rios. The resort does not live up to its glossy and air brushed brochure image. Sandals Ocho Rios is definitely NOT a 5 star resort. I will never return to this resort, and I would not recommend it to anyone.

      Please feel free to email me at if you have any questions regarding this resort.

      Great time


      We had a wonderful time. We were not on the beach, but the resort had shuttles going all the time. It was wonderful. I would recommend the booze cruise to Dunn's River Falls. The food was excellent. They upgraded us from the Manor to a little villa that had it's own pool. The people over the entertainment are a blast(Paul, Perry, Michael, & Sasha). They have a beach party on Tuesday night. That was really a great time.

      Best ever vacation


      We were 4 chicks who lost their jobs due to a bank merger and had the best vacation ever!Everyone and everything was wonderful at Beaches Grande Sport!

      Relaxed with attention to detail


      My wife and I spent a week (4/26 - 5/3)at this resort and were overall very pleased with the experience. Impressively beautiful gardens, a kind caring staff, terrific weather and above average dining contributed to one outstanding week.

      Highlights: Varied activities included in price

      Resort staff; Kind & caring

      Environment within resort

      Ambiance of dining choices

      Interaction with other guests

      Skill & caring of SCUBA staff

      Workout facilities not world- class, but very adequate)

      Golf course & skilled caddies

      Areas for Improvement:

      SOME rooms need updating

      Bathrooms/showers small

      Limited nightlife (asset?)

      Roads from Mo Bay to Ocho Rois

      We had two rooms while we were there and the oceanview room (Grande Luxe Cottage) definately warrants consideration (in my opinion worth the extra $200-$300).

      I go again in a heartbeat; Had the bathrooms/dressing areas been larger and pool-bar larger (tough to get a drink with all seats taken)I'd have rated this resort 5 stars.


      We loved it!!


      We just returned from Beaches Grand Sport yesterday and we LOVED it! We were married there and the wedding was absolutley beautiful. All of the staff members were more than nice. We brought 17 people with us and everyone had a wonderful time. The food was excellent. There are some renovations going on now but everything seemed perfectly okay to us. We stayed in a villa that had a full kitchen, living room, huge bathroom, and a huge bedroom. The villa's were so private we even had our on pool. We would go back to this resort. We had services from the spa and we both thoroughly enjoyed them. I couldn't have asked for a more beautiful wedding or honeymoon. I would recommend this resort to anyone who was looking for a wonderful place to go.



      My husband and I honeymooned at Ciboney and it was AWESOME. The villa was gorgeous, the food wonderful and the service top notch! We did not have to carry around any money and the beach was lovely.

      Staying at Beaches in Jamaica


      Staying at Beaches, Ochos Rios. It's one of those trips you're glad you did, but care never to return. We stayed in their private villa with pool, sounds great, doesn't it?? But the morale of the people that work there tends to dampen your experience. At the spa my massuese hands me greasy, dirty slippers to put on, later the manicurist informs not once but four times she has a splitting headache. The male staff seem to have a bent on ignoring Females, also. I have to ask four people just to find the closest pool on the property because the only response I could get was a point and "down there." A significant portion of their water sports were not up and running half the time we were there, and the food poolside in their all inclusive meal by the beach was less than exciting. My shoes were stolen straight from the lobby front desk when they were supposed to be watching my luggage. It's been over a week and many phone calls and I have yet to get any response other than "we have never seen them." $120 later I guess I can kiss those goodbye. The staff is harried and unhappy, they feel like they are being watched all the time. This is what they told me. Paul, from the activities desk, is extremely dismissive to sole female tourists, and does a better job ignoring you than helping you. Let's face it, all inclusive with no tipping may sound good to you, but there's no incentive to treat kindly, courteously or otherwise unless you throw them a few greens, but they've been staunchly warned if they keep a tip and don't throw it in the pot to share with of the rest of the hotel staff they will be fired. Who needs that? I say save your money or go somewhere else. Air Jamaica also was no prize. They damaged the one souevenir I treasured and no one has returned my phone calls. They call themselves a four-star hotel, but by whose standards. If you don't value your personal items or want to feel unwelcome by the staff, this is the place for you. Have at it.... On a scale of on

      Loved it


      We are two married w/children women in our late 30's,looking for an ESCAPE from our daily grind.

      The Grande Sport filled all of our expectations!

      It was very relaxing, beautiful and lots of fun.

      We enjoyed the food, the people and the general atmosphere. EXELLENT!!!

      Missing Ciboney!!!


      As a timeshare owner at what is now Beaches Grande Sport, I still miss the old Ciboney..Although Beaches has made some improvements since they leased the resort for 3 years with an option to buy it, they lost the ambiance and spirit that was the originally Ciboney...the main area is in the food...the food was superb when it was Ciboney..When the staff was let go during the renovation period, many of the fine chefs and waitstaff found other employment and that affected the food at the main restaurants at BGS. The menus used to change daily at Ciboney but they are stabdard at BGS..although the food is still very good, if you know what to the Manor steak or the shrimp in coconut butter sauce at is not the same gourmet dining that Ciboney boasted..this is a shame..however, the rest of the resort is pretty much the same except for some improvements and upgrades and the addition of a jacuzzi at the beach, a scuba pool at the beach, a rock climbing wall and a few other apparent is still a very good value for the tourist dollar and I agree with other reviewers that Sandals/Beaches is relying on their past reputation to carry them and let service and quality slide at many of their resorts..their next property to downgrade is now Dragon Bay in Port Antonio...

      Not a six apple, that's for sure!!


      Upon arriving at Beaches Grand Sport resort, after that trecherous ride across hill and dale in a tour bus, we get to the resort and mind you, there are about 120 of us in our group and we have had reservations through Apple Vacations since September and what should happen, but they are not ready for us. We are told there are no rooms in the Grand House as we were told by our travel agents that was where we would be staying, and they would put us up in villas, which are nicer. Well, this took the majority of our afternoon. WE didn't get checked into those villa's until almost 5 pm. and we had arrived at 2:30. It was a nightmare. The villas were somewhat nice, but too far away from everything, very quiet and you felt like you weren't even in the resort. That was not fun so we requested a room in the Grand House once they had one available, which was the next day. The Grand House was very noisy. Echoed everywhere. Then the beach was way too small. We decided they should call the resort Beach Grand Resort as it is very tiny. But as always in Jamaica, the people were very friendly and happy and tried their best to make us comfortable. Several of us on the trip got sick from the food, we think and had luckily brought immodium along. The entertainment could have been better in the club. So I would rate this resort a 4 Apple at the most. Don't let Apple vacations sucker you in. It isn't a 6 Apple at all!!

      TripAdvisor Reviews Sandals Grande Riviera Beach & Villa Golf Resort Ocho Rios

      4.50 of 5 stars Outstanding

      Travel Blogs from Ocho Rios

      Day 3 Ocho Rios Jamaica

      A travel blog entry by jennadoucette on Apr 22, 2014

      ... guide.It was so difficult trying to get up the falls because you couldn't see where you were stepping ,but at the same time it was a memory I never want to forget . After Dunns river falls we went to the beautiful beach there for around 40 min , then split off in groups to go to margarita vile. Jamaica was beautiful and exploring it was so much fun. It was also really interesting seeing the life styles of ...

      Day 3 Ocho Rios Jamaica

      A travel blog entry by jennadoucette on Apr 22, 2014

      ... in Jamaica because they live In a very corrupt place. At around four we headed back to the boat and signed in, Then me and others left to go do something on the main deck, After me and the guys had dinner at a Taste (which was free) it was really good and the meals came super fast. After we headed to the sport complex to go play soccer then to the hot tub for the rest of the night. it was a very eventful but amazing ...

      Dunn's River Falls

      A travel blog entry by mcfarlne on Aug 22, 2011

      2 comments, 22 photos

      ... from the boys. We had two guides and a photographer with our group, all quite mad and very boisterous trying to encourage the crowd and screaming “Yeh Mon” every few minutes.

      I am not sure how long it took to climb the fall, I think about 45 minutes but not sure. It was really good fun and we decided we would pay for the video of the climb as well for a keep sake. My knee was also fine the whole way?

      At the end of the ...

      You're in Jamaica, ya mon.

      A travel blog entry by dougherna on Oct 06, 2010

      36 photos

      ... the local vegetation, culture and history of Jamaica. After that we went over to Dunn's River Falls. The falls were amazing but the water was very cold. We had to link hands in a line to walk through the falls and after navigating through the falls and slipping on couple of rocks, we were soaking wet. We went over to the shops at the port and bought some Jamaican rum to take with us to conclude our visit. We sailed away to the sound of Bob Marley's reggae music. No problem.

      Check "climb the falls" off our bucket list

      A travel blog entry by adelleg on Nov 04, 2009

      25 photos

      ... climaxing at a crystal clear underground lake. Upon our return to the main entrance we were treated to some really fine tasting fruit juice made on the island.

      From the caves we went to the Dunn’s River Falls and that too was spectacular. The falls themselves are absolutely beautiful and to look at them they appear to be quite fast and strong. Which is intimidating when you’re challenge is to climb them, not on your own but in a chain holding hands ...