Sandals Royal Caribbean Resort

Address: Mahoe Bay, Montego Bay, 167, Jamaica | 5 star resort
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TravelPod's Snapshot

The Sandals Royal Caribbean gets excellent reviews from recent guests for its spacious rooms, friendly staff, and stunning location. This all-inclusive Jamaica resort in Montego Bay features stunning gardens, free-roaming peacocks, and ocean views that make it feel like a private island paradise. Many guests have praised it as the best of the Sandals resorts. Activities include yoga, Pilates, water sports, swimming, snorkeling, and beach volleyball. The spa offers Caribbean-inspired treatments for long hours of blissful relaxation. Eight restaurants offer everything from Thai cuisine to dining that would fit right in the heart of England. Comfortable accommodations will help guests relax and sleep well.


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This 5 star resort, located on Mahoe Bay, Montego Bay, is near Doctor's Cave Beach, Gloucester Avenue, Sam Sharpe Square, and Great River Adventures Tubing and Kayaking.
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      TravelPod Member ReviewsSandals Royal Caribbean Resort Montego Bay

      Reviewed by mgmword

      Heaven on Earth

      Reviewed Jul 29, 2013
      by (4 reviews) , United States Flag of United States

      Wonderful resort! So relaxing and beautiful. We had a wonderful time! So professional, with great service! We met so many wonderful people!

      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Sandals Royal Caribbean Resort Montego Bay

      This Time was Even Better than the Last


      When my wife and I went to SRC in April of 1993 we had a great time. However, I cannot stress how much everything has improved since then. The food, the condition of the buildings, hot water supply, nightly entertainment, the beach bar snack food, Royal Thai and the island all stand out. The grounds are well kept. All the employees are wonderful and welcoming. The professionalism of the watersports team and their sense of humor were great. Breakfast and lunch are buffet but the Courtyard Grille has a menu for breakfast if you wish to order. We found service at dinner to be prompt at the Regency, Royal Thai and the Courtyard. The sand on the beaches has been improved also. Shuttle service to other Sandals properties is very prompt. Even if you find it a bit hard to get a chair at the main pool from people reserving them, ask an employee. They will get you one. Bar service was generally good. Never ran out of cups or glasses. The only time it was slow was in the late afternoon when there were many guests who ordered blended drinks at once. Some nights the disco was slow and other nights it was quite active. We met so many wonderful guests and employees and had such a great time that we will try to go back again as soon as funds permit.

      LOyal to Royal


      I have to tell you...I REALLY didn't want to go here,after 1 hour I knew I was wrong,this was the absolute best vacation I've ever been on,never was anyone the least bit rude,if we had a problem,it was immediatly taken care of. The property is spotless and relaxing,the only part I didn't like was leaving. *****

      Still the best


      2ND time here. Pros - close to airport, food good, great view to beach, all the drinking you want, service excellent,etc.....Cons - night life

      Fun as hell mon!


      I went to this resort in October 2002. My fiance and I got married here. I thought it was incredible. Its probably the fanciest of the 3 sandals you could go to. The beach was smaller then the other hotel but more private. The water was so blue and the Thai restaurant was soooo good. We made reservations several times just to go back there. you also meet tons of friendly couples! It was definetly the most relaxing vacation I ever took. There are guys on boats that call you over to them often but that is just their way of making money and they are actually quite friendly and interesting to talk to. I dont regret picking this place to get married. I will definetly be going back. Next time I will probably check out Negril.....Jamaican people are so friendly and laid back JUST AWESOME! They also now how to party if you know what I mean:)

      Incredibly bad food and service


      A copy of the complaint email I filed with Sandals is below. The food and service was unbelievably awful. I have traveled all over the world and this was by far, the worst experience I've ever had considering the $ spent.>The fact that the bulk of the fee was for the food and drinks we (didn't) have is ludicrous. As I stated in my voicemail the resort had 4 restaurants. One restaurant we weren't even allow to try since we were told the day we checked in the place was booked for the duration of our stay. At the second, we couldn't get anything to eat. After 40 minutes of waiting we finally got a glass of water, but could not get anyone to take a meal order and finally left. The third took our order of soup, appetizers and entree. The soup was clear broth that tasted like - well clear broth. The appetizers were inedible and the entrée came 1 hour and fifteen minutes later and was so bad you could pound nails with the fish. At the fourth restaurant we were able to get some appetizers that were edible. The most alarming part of the whole scenario was that no one working at the resort cared. We talked several times to the staff and we given no answer other than they'd look into it. We gave up after several attempts at all the restaurants and survived on dry jerk chicken, burgers and fries from the beach bar. The lunch was a buffet like the breakfast. OK for a Holiday Inn, but not what I expected at all from such a place. On the beverage side - they need more help at the bars. Don't want to spend my vacation waiting 15 minutes for a beer. We were glad the trip was short and looking forward to leaving so we could eat something good for lunch and dinner for a change. Couldn't actually believe we were looking forward to leaving, but the food was that bad.

      Splurge and go to Negril instead


      Context: I am 25 yrs old and not married.

      Overall, the trip was great.

      Pros: The staff was extremely accomodating. I completely relaxed. Drinks were delectable. Sun was shining. No problem, mon. Only 10 minutes from the airport! Fly in, fly out. Easy!

      Cons: Nightlife was dead, dead, dead. Majority of guests are over 45. Beach is tiny -- they only let you swim out a little bit, and there was no waterskiing when we were there because the boat was broken. The food was disappointing -- certainly not the quality I'm used to. If you hate buffets, stay away. Breakfast and lunch was the same ol' buffet over and over and over.

      Advice: We went to Sandals Negril for a day trip, and we were DROOLING -- along with the whole busload of young people from Royal Caribbean! Beautiful beach -- WAY more impressive -- what I'd hoped for.

      A little secret: No one ever told us until right before we were leaving, but stop at Guest Services and get a "lobster request" form...and you can have lobster every night!

      Conclusion: Good for a quick trip since you're right by the airport, but if you have the cash, head to Negril.

      Absolutely the Best!!!


      My wife and I just returned from our first trip to Jamaica and Sandals Royal Carribean and we both can say without a doubt that this is the place to go. From the moment we arrived, we were treated like royalty. Every member of the staff was friendly and responded to every need we may have had. The restaurants were top notch, as were the bars. We had a complimentary room upgrade upon arrival which was a pleasant surprise. The room was quite adequate and clean. For those who complain about the rooms, WHAT ARE YOU DOING IN THE ROOMS, IT'S JAMAICA FOR GOODNESS SAKES!! The food was quite good and plentiful. Every bartender was courteous and even turned me on to the "dirty banana" which is now my favorite drink. If you want the most bang for your buck, go to the Royal Carribean. I know we are already planning a return visit and will stay longer this time.

      Wonderful Vacation Destination


      My husband and I spent our honeymoon at Sandals Royal Caribbean. We are forever spoiled for any other vacation. It was above and beyond our wildest dreams. Everything was beautiful and spotless. The staff was wonderful and friendly. The food and drinks were plentiful and delicious. We are dreaming of going back!

      Sandals Royal Carribean 12/02


      Here is the breakdown of my vacation:

      1. BOTTOM shelf liquor (the drinks stunk! either to watery or missing something. The cups were rinsed out in a sink of water and passed out AS IF they were fresh out of a dishwasher!).

      2. The Food was not fresh; nor was it edible. The beach bar was horrible, and the only thing we enjoyed were beef patties and french fries.

      3. Service was not the the way it should have been for the $$$.

      4. The beach was DIRTY and tiny

      5. Room was like the Holdiay Inn.

      6. The pools were dirty and freezing, the hot tub was 200 degrees, and not clean. When the tub was not bubbling, the film ontop of the water was more than abundant.

      BOTTOM LINE~ This trip was not worth the money, nor the time we wasted. If you know good food and service, this is not the place to go. We did visit the Montego Bay resort which was EXACTLY the same, and Negril was okay to say the most. They do greet you with a glass of cheap champagne and a cold towel for the back of your neck. This was a sweet thought, but too bad this service was not extended throught our week vacation. If you MUST choose Jamaica, stay at the Ritz Carlton for the extra money. If you have a choice go to another island check out St. Barths or St. Maarten for great food and untouched beaches; as well as, welcoming locals. Contact me with any questions, but trust us, if you have any clue about a real vacation this is not the place for you!

      Jamaica In December


      Sandals Royal Carribean was everything we dreamed of.The resort was absolutely beautiful,with meticuously groomed lawns,& beaches. We stayed in a junior suite with vip concierge,& the room was very large,well supplied.The food was to die for,as everything was delicious,& nice portions. We met so many wonderful people there, everyone was so friendly,& helpful. Purnell in concierge office makes sure everything is taken care of. They offer plenty of excursions,but you really never need to leave the resort, as they offer so many things to do,on & off land. We spent 5 days,4 nights for our 10th. anniversary,& we will definitely be going back next year. Sandals Royal Carribean is absolutely fantastic if you like being treated as royalty. Keep up the good work Sandals! Sandy & Bill Crabtree

      TripAdvisor Reviews Sandals Royal Caribbean Resort Montego Bay

      4.50 of 5 stars Outstanding

      Travel Blogs from Montego Bay

      Goodbye Jamaica

      A travel blog entry by jacandpito on Dec 09, 2014

      1 comment

      ... strips we may have been unimpressed and disappointed. To really experience a country put yourself outside your comfort zone, head off the beaten track, utilise local transport in vans built for 10 and share with 15 or 20 locals and eat the local food. Enjoy the amazing natural environment and share your experience with passionate ...

      We've gotten about as laid back as you can get !

      A travel blog entry by dean2650 on Sep 30, 2014

      3 comments, 7 photos

      ... because we haven't done many side trips in Jamaica, but they cost so much. To leave the hotel costs you $100 minimum in a taxi, even if it's 15 minutes down the road, then you add on the tour price and tips and it comes very costly. Also, after 6 full-on weeks where we were doing something everyday, it is nice to sit around doing nothing for a change. A whole heap of Pommies turned up today and have spent all day at the swim up beer drinking. No hats, ...

      Another day in paradise

      A travel blog entry by dean2650 on Sep 28, 2014

      3 comments, 14 photos

      ... which is a crazy pub in Montego Bay. We got there at 11am and there was a massive catamaran anchored next to it and heaps of college students in their swimmers and bikinis partying in the pub and the ocean. They have a huge water slide on the side of the pub for drunk people to slide on and land in the ocean. Loved to have gone there without the boys for a crazy afternoon.

      Came back to the resort and had our delayed AFL Grand Final day. ...

      What does this country have to offer??

      A travel blog entry by heartyjaney on Nov 29, 2013

      1 photo

      ... told me what was going on in the area. Since I was starving by then he took me to get some jerk chicken with peas and rice - delish.

      When we came back I met 2 other girls from England who I was sharing the room with and who have been in Jamaica for quite some time already. Perfect opportunity to get some first hand information on what to do and where to go. And of course to go to my first dancehall party ever - EPIC!

      What a Change One Day Makes

      A travel blog entry by snowietx on Dec 28, 2011

      6 photos

      ... It was very well kept but it hadn't been updated, ever.

      We checked into the resort, got our quick 10 minute tour of the facilities and were let loose to do as we pleased. Ruthanna, myself and a few others in the group made a beeline for the beach. We quickly found a couple of vacant beach lounges and Ruthanna, myself and the couple we had met earlier, Joey and Fancy (from Mississippi) got prepared for a nice day in the sun.