Sandals Royal Caribbean Resort
The Sandals Royal Caribbean gets excellent reviews from recent guests for its spacious rooms, friendly staff, and stunning location. This all-inclusive Jamaica resort in Montego Bay features stunning gardens, free-roaming peacocks, and ocean views that make it feel like a private island paradise. Many guests have praised it as the best of the Sandals resorts. Activities include yoga, Pilates, water sports, swimming, snorkeling, and beach volleyball. The spa offers Caribbean-inspired treatments for long hours of blissful relaxation. Eight restaurants offer everything from Thai cuisine to dining that would fit right in the heart of England. Comfortable accommodations will help guests relax and sleep well.
How has this resort rated in the past?
TravelPod Member ReviewsSandals Royal Caribbean Resort Montego Bay
Wonderful resort! So relaxing and beautiful. We had a wonderful time! So professional, with great service! We met so many wonderful people!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sandals Royal Caribbean Resort Montego Bay
This Time was Even Better than the Last
When my wife and I went to SRC in April of 1993 we had a great time. However, I cannot stress how much everything has improved since then. The food, the condition of the buildings, hot water supply, nightly entertainment, the beach bar snack food, Royal Thai and the island all stand out. The grounds are well kept. All the employees are wonderful and welcoming. The professionalism of the watersports team and their sense of humor were great. Breakfast and lunch are buffet but the Courtyard Grille has a menu for breakfast if you wish to order. We found service at dinner to be prompt at the Regency, Royal Thai and the Courtyard. The sand on the beaches has been improved also. Shuttle service to other Sandals properties is very prompt. Even if you find it a bit hard to get a chair at the main pool from people reserving them, ask an employee. They will get you one. Bar service was generally good. Never ran out of cups or glasses. The only time it was slow was in the late afternoon when there were many guests who ordered blended drinks at once. Some nights the disco was slow and other nights it was quite active. We met so many wonderful guests and employees and had such a great time that we will try to go back again as soon as funds permit.
LOyal to Royal
I have to tell you...I REALLY didn't want to go here,after 1 hour I knew I was wrong,this was the absolute best vacation I've ever been on,never was anyone the least bit rude,if we had a problem,it was immediatly taken care of. The property is spotless and relaxing,the only part I didn't like was leaving. *****
Still the best
2ND time here. Pros - close to airport, food good, great view to beach, all the drinking you want, service excellent,etc.....Cons - night life
Fun as hell mon!
I went to this resort in October 2002. My fiance and I got married here. I thought it was incredible. Its probably the fanciest of the 3 sandals you could go to. The beach was smaller then the other hotel but more private. The water was so blue and the Thai restaurant was soooo good. We made reservations several times just to go back there. you also meet tons of friendly couples! It was definetly the most relaxing vacation I ever took. There are guys on boats that call you over to them often but that is just their way of making money and they are actually quite friendly and interesting to talk to. I dont regret picking this place to get married. I will definetly be going back. Next time I will probably check out Negril.....Jamaican people are so friendly and laid back JUST AWESOME! They also now how to party if you know what I mean:)
Incredibly bad food and service
A copy of the complaint email I filed with Sandals is below. The food and service was unbelievably awful. I have traveled all over the world and this was by far, the worst experience I've ever had considering the $ spent.>The fact that the bulk of the fee was for the food and drinks we (didn't) have is ludicrous. As I stated in my voicemail the resort had 4 restaurants. One restaurant we weren't even allow to try since we were told the day we checked in the place was booked for the duration of our stay. At the second, we couldn't get anything to eat. After 40 minutes of waiting we finally got a glass of water, but could not get anyone to take a meal order and finally left. The third took our order of soup, appetizers and entree. The soup was clear broth that tasted like - well clear broth. The appetizers were inedible and the entrée came 1 hour and fifteen minutes later and was so bad you could pound nails with the fish. At the fourth restaurant we were able to get some appetizers that were edible. The most alarming part of the whole scenario was that no one working at the resort cared. We talked several times to the staff and we given no answer other than they'd look into it. We gave up after several attempts at all the restaurants and survived on dry jerk chicken, burgers and fries from the beach bar. The lunch was a buffet like the breakfast. OK for a Holiday Inn, but not what I expected at all from such a place. On the beverage side - they need more help at the bars. Don't want to spend my vacation waiting 15 minutes for a beer. We were glad the trip was short and looking forward to leaving so we could eat something good for lunch and dinner for a change. Couldn't actually believe we were looking forward to leaving, but the food was that bad.
Splurge and go to Negril instead
Context: I am 25 yrs old and not married.
Overall, the trip was great.
Pros: The staff was extremely accomodating. I completely relaxed. Drinks were delectable. Sun was shining. No problem, mon. Only 10 minutes from the airport! Fly in, fly out. Easy!
Cons: Nightlife was dead, dead, dead. Majority of guests are over 45. Beach is tiny -- they only let you swim out a little bit, and there was no waterskiing when we were there because the boat was broken. The food was disappointing -- certainly not the quality I'm used to. If you hate buffets, stay away. Breakfast and lunch was the same ol' buffet over and over and over.
Advice: We went to Sandals Negril for a day trip, and we were DROOLING -- along with the whole busload of young people from Royal Caribbean! Beautiful beach -- WAY more impressive -- what I'd hoped for.
A little secret: No one ever told us until right before we were leaving, but stop at Guest Services and get a "lobster request" form...and you can have lobster every night!
Conclusion: Good for a quick trip since you're right by the airport, but if you have the cash, head to Negril.
Absolutely the Best!!!
My wife and I just returned from our first trip to Jamaica and Sandals Royal Carribean and we both can say without a doubt that this is the place to go. From the moment we arrived, we were treated like royalty. Every member of the staff was friendly and responded to every need we may have had. The restaurants were top notch, as were the bars. We had a complimentary room upgrade upon arrival which was a pleasant surprise. The room was quite adequate and clean. For those who complain about the rooms, WHAT ARE YOU DOING IN THE ROOMS, IT'S JAMAICA FOR GOODNESS SAKES!! The food was quite good and plentiful. Every bartender was courteous and even turned me on to the "dirty banana" which is now my favorite drink. If you want the most bang for your buck, go to the Royal Carribean. I know we are already planning a return visit and will stay longer this time.
Wonderful Vacation Destination
My husband and I spent our honeymoon at Sandals Royal Caribbean. We are forever spoiled for any other vacation. It was above and beyond our wildest dreams. Everything was beautiful and spotless. The staff was wonderful and friendly. The food and drinks were plentiful and delicious. We are dreaming of going back!
Sandals Royal Carribean 12/02
Here is the breakdown of my vacation:
1. BOTTOM shelf liquor (the drinks stunk! either to watery or missing something. The cups were rinsed out in a sink of water and passed out AS IF they were fresh out of a dishwasher!).
2. The Food was not fresh; nor was it edible. The beach bar was horrible, and the only thing we enjoyed were beef patties and french fries.
3. Service was not the the way it should have been for the $$$.
4. The beach was DIRTY and tiny
5. Room was like the Holdiay Inn.
6. The pools were dirty and freezing, the hot tub was 200 degrees, and not clean. When the tub was not bubbling, the film ontop of the water was more than abundant.
BOTTOM LINE~ This trip was not worth the money, nor the time we wasted. If you know good food and service, this is not the place to go. We did visit the Montego Bay resort which was EXACTLY the same, and Negril was okay to say the most. They do greet you with a glass of cheap champagne and a cold towel for the back of your neck. This was a sweet thought, but too bad this service was not extended throught our week vacation. If you MUST choose Jamaica, stay at the Ritz Carlton for the extra money. If you have a choice go to another island check out St. Barths or St. Maarten for great food and untouched beaches; as well as, welcoming locals. Contact me with any questions, but trust us, if you have any clue about a real vacation this is not the place for you!
Jamaica In December
Sandals Royal Carribean was everything we dreamed of.The resort was absolutely beautiful,with meticuously groomed lawns,& beaches. We stayed in a junior suite with vip concierge,& the room was very large,well supplied.The food was to die for,as everything was delicious,& nice portions. We met so many wonderful people there, everyone was so friendly,& helpful. Purnell in concierge office makes sure everything is taken care of. They offer plenty of excursions,but you really never need to leave the resort, as they offer so many things to do,on & off land. We spent 5 days,4 nights for our 10th. anniversary,& we will definitely be going back next year. Sandals Royal Carribean is absolutely fantastic if you like being treated as royalty. Keep up the good work Sandals! Sandy & Bill Crabtree
TripAdvisor Reviews Sandals Royal Caribbean Resort Montego Bay
Travel Blogs from Montego Bay
It's been a couple of days since my last report but they have quite eventful. As I am determined to report the truth let me start by saying that whatever Lily claims is only part of the story. It all began when the local chemist hearing of my expertise requested my help in his laboratory. In the interest of furthering medical research I agreed to assist. It ...
... time I'm catching and Lily can climb. We ended the day watching the rain from a house atop the mountain and eating great jerk chicken from a hole in the wall restaurant watching the sun set over the beach. As luck would have it I found the best looking gal on the island to spend the day ...
Got off the plane at Montego Bay. They drive on the left here, but I had a few drinks at the airport and enjoyed the drive. Our resort seems nice, but so far we've only seen the bar. But that is the second most important room! I've attached a picture of our room. Lily wants to be on top the whole week. We spent the evening at margaritaville good dancing but hip-hop and we wanted reggae or calypso. Maybe ...
... eat half of it. The next day was an early one. We got up at 3:30 and caught a taxi to the airport. It was all self-service which was supposed to be quicker for booking in but it took us twice as long. We flew to Miami and the flight was running late. We only had an hour between flights so as soon as the plane landed we rushed to the departing gate. On the way we heard our names being paged over the intercom system, saying final call for the Browning ...
Today was filled with travel. Everyone was patient, and we arrived in Montego Bay (MoBay) easily. We arrived around 4 p.m. and exited the airport to find Brooke and the students from Mississippi welcoming us with smiles and cheers. This was just a glimpse of the Jamaican hospitality we would experience throughout the week.
We drove 2.5 hours to Top Hill from MoBay in two old, ...