Sandals Royal Caribbean Resort

Address: Mahoe Bay, Montego Bay, 167, Jamaica | 5 star resort
 
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TravelPod's Snapshot

The Sandals Royal Caribbean gets excellent reviews from recent guests for its spacious rooms, friendly staff, and stunning location. This all-inclusive Jamaica resort in Montego Bay features stunning gardens, free-roaming peacocks, and ocean views that make it feel like a private island paradise. Many guests have praised it as the best of the Sandals resorts. Activities include yoga, Pilates, water sports, swimming, snorkeling, and beach volleyball. The spa offers Caribbean-inspired treatments for long hours of blissful relaxation. Eight restaurants offer everything from Thai cuisine to dining that would fit right in the heart of England. Comfortable accommodations will help guests relax and sleep well.

 

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Location

This 5 star resort, located on Mahoe Bay, Montego Bay, is near Doctor's Cave Beach, Gloucester Avenue, Sam Sharpe Square, and Great River Adventures Tubing and Kayaking.
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Amenities

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      TravelPod Member ReviewsSandals Royal Caribbean Resort Montego Bay

      Reviewed by mgmword

      Heaven on Earth

      Reviewed Jul 29, 2013
      by (4 reviews) starfiretravel.com , United States Flag of United States

      Wonderful resort! So relaxing and beautiful. We had a wonderful time! So professional, with great service! We met so many wonderful people!

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Sandals Royal Caribbean Resort Montego Bay

      This Time was Even Better than the Last

      from

      When my wife and I went to SRC in April of 1993 we had a great time. However, I cannot stress how much everything has improved since then. The food, the condition of the buildings, hot water supply, nightly entertainment, the beach bar snack food, Royal Thai and the island all stand out. The grounds are well kept. All the employees are wonderful and welcoming. The professionalism of the watersports team and their sense of humor were great. Breakfast and lunch are buffet but the Courtyard Grille has a menu for breakfast if you wish to order. We found service at dinner to be prompt at the Regency, Royal Thai and the Courtyard. The sand on the beaches has been improved also. Shuttle service to other Sandals properties is very prompt. Even if you find it a bit hard to get a chair at the main pool from people reserving them, ask an employee. They will get you one. Bar service was generally good. Never ran out of cups or glasses. The only time it was slow was in the late afternoon when there were many guests who ordered blended drinks at once. Some nights the disco was slow and other nights it was quite active. We met so many wonderful guests and employees and had such a great time that we will try to go back again as soon as funds permit.

      LOyal to Royal

      from

      I have to tell you...I REALLY didn't want to go here,after 1 hour I knew I was wrong,this was the absolute best vacation I've ever been on,never was anyone the least bit rude,if we had a problem,it was immediatly taken care of. The property is spotless and relaxing,the only part I didn't like was leaving. *****

      Still the best

      from

      2ND time here. Pros - close to airport, food good, great view to beach, all the drinking you want, service excellent,etc.....Cons - night life

      Fun as hell mon!

      from

      I went to this resort in October 2002. My fiance and I got married here. I thought it was incredible. Its probably the fanciest of the 3 sandals you could go to. The beach was smaller then the other hotel but more private. The water was so blue and the Thai restaurant was soooo good. We made reservations several times just to go back there. you also meet tons of friendly couples! It was definetly the most relaxing vacation I ever took. There are guys on boats that call you over to them often but that is just their way of making money and they are actually quite friendly and interesting to talk to. I dont regret picking this place to get married. I will definetly be going back. Next time I will probably check out Negril.....Jamaican people are so friendly and laid back JUST AWESOME! They also now how to party if you know what I mean:)

      Incredibly bad food and service

      from

      A copy of the complaint email I filed with Sandals is below. The food and service was unbelievably awful. I have traveled all over the world and this was by far, the worst experience I've ever had considering the $ spent.>The fact that the bulk of the fee was for the food and drinks we (didn't) have is ludicrous. As I stated in my voicemail the resort had 4 restaurants. One restaurant we weren't even allow to try since we were told the day we checked in the place was booked for the duration of our stay. At the second, we couldn't get anything to eat. After 40 minutes of waiting we finally got a glass of water, but could not get anyone to take a meal order and finally left. The third took our order of soup, appetizers and entree. The soup was clear broth that tasted like - well clear broth. The appetizers were inedible and the entrée came 1 hour and fifteen minutes later and was so bad you could pound nails with the fish. At the fourth restaurant we were able to get some appetizers that were edible. The most alarming part of the whole scenario was that no one working at the resort cared. We talked several times to the staff and we given no answer other than they'd look into it. We gave up after several attempts at all the restaurants and survived on dry jerk chicken, burgers and fries from the beach bar. The lunch was a buffet like the breakfast. OK for a Holiday Inn, but not what I expected at all from such a place. On the beverage side - they need more help at the bars. Don't want to spend my vacation waiting 15 minutes for a beer. We were glad the trip was short and looking forward to leaving so we could eat something good for lunch and dinner for a change. Couldn't actually believe we were looking forward to leaving, but the food was that bad.

      Splurge and go to Negril instead

      from

      Context: I am 25 yrs old and not married.

      Overall, the trip was great.

      Pros: The staff was extremely accomodating. I completely relaxed. Drinks were delectable. Sun was shining. No problem, mon. Only 10 minutes from the airport! Fly in, fly out. Easy!

      Cons: Nightlife was dead, dead, dead. Majority of guests are over 45. Beach is tiny -- they only let you swim out a little bit, and there was no waterskiing when we were there because the boat was broken. The food was disappointing -- certainly not the quality I'm used to. If you hate buffets, stay away. Breakfast and lunch was the same ol' buffet over and over and over.

      Advice: We went to Sandals Negril for a day trip, and we were DROOLING -- along with the whole busload of young people from Royal Caribbean! Beautiful beach -- WAY more impressive -- what I'd hoped for.

      A little secret: No one ever told us until right before we were leaving, but stop at Guest Services and get a "lobster request" form...and you can have lobster every night!

      Conclusion: Good for a quick trip since you're right by the airport, but if you have the cash, head to Negril.

      Absolutely the Best!!!

      from

      My wife and I just returned from our first trip to Jamaica and Sandals Royal Carribean and we both can say without a doubt that this is the place to go. From the moment we arrived, we were treated like royalty. Every member of the staff was friendly and responded to every need we may have had. The restaurants were top notch, as were the bars. We had a complimentary room upgrade upon arrival which was a pleasant surprise. The room was quite adequate and clean. For those who complain about the rooms, WHAT ARE YOU DOING IN THE ROOMS, IT'S JAMAICA FOR GOODNESS SAKES!! The food was quite good and plentiful. Every bartender was courteous and even turned me on to the "dirty banana" which is now my favorite drink. If you want the most bang for your buck, go to the Royal Carribean. I know we are already planning a return visit and will stay longer this time.

      Wonderful Vacation Destination

      from

      My husband and I spent our honeymoon at Sandals Royal Caribbean. We are forever spoiled for any other vacation. It was above and beyond our wildest dreams. Everything was beautiful and spotless. The staff was wonderful and friendly. The food and drinks were plentiful and delicious. We are dreaming of going back!

      Sandals Royal Carribean 12/02

      from

      Here is the breakdown of my vacation:

      1. BOTTOM shelf liquor (the drinks stunk! either to watery or missing something. The cups were rinsed out in a sink of water and passed out AS IF they were fresh out of a dishwasher!).

      2. The Food was not fresh; nor was it edible. The beach bar was horrible, and the only thing we enjoyed were beef patties and french fries.

      3. Service was not the the way it should have been for the $$$.

      4. The beach was DIRTY and tiny

      5. Room was like the Holdiay Inn.

      6. The pools were dirty and freezing, the hot tub was 200 degrees, and not clean. When the tub was not bubbling, the film ontop of the water was more than abundant.

      BOTTOM LINE~ This trip was not worth the money, nor the time we wasted. If you know good food and service, this is not the place to go. We did visit the Montego Bay resort which was EXACTLY the same, and Negril was okay to say the most. They do greet you with a glass of cheap champagne and a cold towel for the back of your neck. This was a sweet thought, but too bad this service was not extended throught our week vacation. If you MUST choose Jamaica, stay at the Ritz Carlton for the extra money. If you have a choice go to another island check out St. Barths or St. Maarten for great food and untouched beaches; as well as, welcoming locals. Contact me with any questions, but trust us, if you have any clue about a real vacation this is not the place for you!

      Jamaica In December

      from

      Sandals Royal Carribean was everything we dreamed of.The resort was absolutely beautiful,with meticuously groomed lawns,& beaches. We stayed in a junior suite with vip concierge,& the room was very large,well supplied.The food was to die for,as everything was delicious,& nice portions. We met so many wonderful people there, everyone was so friendly,& helpful. Purnell in concierge office makes sure everything is taken care of. They offer plenty of excursions,but you really never need to leave the resort, as they offer so many things to do,on & off land. We spent 5 days,4 nights for our 10th. anniversary,& we will definitely be going back next year. Sandals Royal Carribean is absolutely fantastic if you like being treated as royalty. Keep up the good work Sandals! Sandy & Bill Crabtree

      TripAdvisor Reviews Sandals Royal Caribbean Resort Montego Bay

      4.50 of 5 stars Outstanding
       

      Travel Blogs from Montego Bay

      Falmouth and Dunn's River Falls

      A travel blog entry by bruinz on Feb 26, 2015

      15 photos

      Today's port of call in Jamaica is Falmouth, a quaint port town located on the north shore of the island. After breakfast we loaded up lightly for perhaps our more adventurous excursion: a tour of the island coast and hike up famous Dunn's River Falls. It's over 900 feet from the base of the falls at sea level to the top. You walk all the way down on ...

      Goodbye Jamaica!

      A travel blog entry by wendy.batey on Feb 17, 2015

      9 photos

      ... with no freezer, one of the tasks of anyone going to land in the evening is to return with a bucket of ice from the bar. Tim was charged with carrying it in the dingy. Not the usual way to arrive at dinner! We had a delightful evening with them all.

      Monday 16th February. Maroon Town

      Leaving Ken guarding the ship, we went on a mission to visit one of the places where the “Maroons” ...

      Oh, oh, ooo oh, Montego

      A travel blog entry by wendy.batey on Feb 13, 2015

      1 comment, 7 photos

      ... that the information was
      almost all incorrect! We did check out
      the beach where there is a reef off shore, but it was too rough to snorkel
      today. Wendy and Rick gave Belly a tour
      through the CBD, picked up a few things and went to a locals type restaurant
      for lunch. Belly and Wendy had the local
      specialty, goat curry, which was really delicious. Rick unfortunately had to wait ages ...

      The Beach Boys got it wrong..

      A travel blog entry by muzbec on Feb 19, 2013

      4 photos

      ... because it just got too much. We couldn’t walk 50 meters without an interruption, and most often there’s a whole dance to weave into your circle of trust. Now, I completely understand that this is what people do, this is their job. This is how they feed their families. And I’d do exactly the same thing if I were in their position. But oftentimes there’s a snide remark or abrupt change in attitude when it’s clear ...

      I have arrived!

      A travel blog entry by lulu8elle on Oct 31, 2012

      4 photos

      ... no' I reply 'I bought my umbrella!' Ricardo then tells me I can just 'pretend to be Rihanna for a while Ella Ella Ella' and impromptu starts doing the umbrella dance behind the reception desk- hilarious!!!! After swiftly checking me in Ricardo then takes me back to Jerry the bell men who takes me to my garden view king size room. Jerry is so helpful pointing out directions as we walk and telling me information about the hotel, we get to the room & ...