Hotel Riu Santa Fe
Travel Blogs from Cabo San Lucas
I don't necessarily think of myself as lucky. So when Toyah from MexiKai (a Mexican/Pacific food truck that sells the best soft tacos ever, I'm not kidding) rang me and said I won a trip to Mexico, I couldn't believe my ears! For those that know me will know that my obsession with Mexican food goes far beyond just eating it from time to time, I …
... fairly run down. The vibe is “Party Hardy”. The beach was crowded and vendors were trying to sell you everything from a-z. There were all ages but I’d say predominantly 20 somethings. We spent the afternoon at our sister resort which was next door to “Melia”, apparently a Kardashian sisters and Celebrity hangout. Walking through their corridors LOUD music blared and pounded everywhere. Steve and I all but ran to get out on the street. The waters ...
... neighbourhood town, where I got a bit lost finding the place, but eventually relaxed on the beach with a couple of beers… As much as you can relax whilst listening to Fit For An Autopsy anyway :P
I had also tried to reach some place called Cabo Pulmo which was meant to be awesome for snorkelling, but without a private vehicle it was more or less impossible to reach. I’d spoken with Lou about it and he said he would go for a ride with ...
... it reached a point where the road turned to gravel and dirt for the remaining two and a half hours.
At one point we had to get out of the car to assess the situation as there really was no way our little car was going any further, even the jeeps wouldn’t have made ...
... in the world yet remains as one of the 7 modern wonders of the modern world. Hang on a minute!! Surely the 8 bridges that are longer should take precedent. What makes the Golden Gate a ‘wonder’ any more that the 8 longer suspension bridges!!!??
Our first full day at sea saw us rush down to the dining room at 9:15. They stop serving at 9:30 so we just made it. We both plumped for the ‘Alaskan scramble’ a bit like our brains after the cold ...
How has this resort rated in the past?
TravelPod Member ReviewsHotel Riu Santa Fe Cabo San Lucas
My friend and I stayed here for a week in May and absolutely fell in love! The hotel is immaculate, the staff are great, the food is yummy and it has a perfect location.
I really could talk all day about this hotel -
- Pools galore, there are so many it's hard to choose which one you want to go!
- Housekeeping ladies were great, if you're lucky they'll leave you an animal of some sort made out of towels! We had an elephant :)
- Food - stick to the buffet, we dined at the Asian restaurant once and vowed never to go back. Stick to the buffet hall as the food is fantastic and there is something to please everyone! Breakfast is AMAZING. Fresh juices are a plenty.
- Location - short $12USD cab ride to the mariner/city centre.
- Parasailing is available right out front. It's a bargain so I recommend you try.
- Drinks are all free as it's an All Inclusive, I don't drink so they catered to me very well, my traveling buddy had a lot of the drinks on offer, the only thing we would say is that they are very sweet!
I could say more but you really need to go for yourselves, the hotel is perfect, they will look after your every request no matter how big or small. Mexico is such a beautiful country and Cabo is a place where you never want to leave!
Hurry up and book this hotel!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Riu Santa Fe Cabo San Lucas
We were there for a week over Thanksgiving.
I love Cabo and have always had a great time with the hotels, but this one has MANY glitches to work out, in order for them to be successful. When we arrived at the Riu (Nov. 23-28, 2007), the check-in system was a complete disaster! There's one desk manager who sits behind a glass wall, assigning rooms, with all the receptionists running to him. We paid for an ocean view room and received a "partial ocean view room," where you could see the ocean if you stood in the corner of the balcony and cocked your head! When Oliver, the front desk manager, was confronted about the room, he said there was a misunderstanding and we paid for a "partial ocean view room" vs. a "full ocean view room," which wasn't even an option when booking the vacation!! He gave us another room and said it was an ocean view, but it was a view of the sand dunes! An hour later, we were told that we had to pay an additional $400 to upgrade to a "full ocean view room!" We did and the view was worth it, however we had no light bulbs in the bathroom or closet. About 4 different people came to the room, trying to figure out which light bulbs we needed. The shower light bulb went out, after 2 days and after telling numerous people about it, it never got fixed. Housekeeping doesn't come to clean the room, until 4pm, when you're just getting back from the beach! Don't hang your towels over any clothes because they took my swimsuit when they took the towel. That was a fiasco to retrieve, but managed to get it back a few hours later. Sixty Dollars was stolen out of my purse in the room, the first day and when I walked into the room, the male Housekeeper was extremely nervous. The hotel made us file a security report and told us that they would investigate it and they found nothing! They said the housekeeper was nervous because it was his first day at work! Unbelievable.
Our experience at RIU, Cabo San Lucas, Sante Fe was awful. Like most guests, we had to wait 8 hrs. for a room, since only one person assigned rooms, by hand. The 4 story building, had double stair cases, which meant we had to climb an 8 story building, since there were no elevators. The bellman, and, I collapsed. Everyone demanded room reassignments, which took hours, to days. Calls to the front desk were unanswered, or put indefinetely on hold. The desk manager, Oliver, stated all problems were caused by our travel agents. He never kept promises, and, argued with everyone. Staff at all levels complained that he and the Director were incompetent. The Director refused to talk to me, after I made 6 attempts. I contacted RIU corporate offices, from the hotel, and they never replied. Many loud arguments occured at the desk with demands for money back due to overcharging. After being there a couple of days, I became very sick. We never left the property. It was obvious that glasses, dishes, etc., were being rinsed in local tap water, and reused dirty water. My wife was covered by bites from the swarms of mosquitoes in our rooms. The safe was broken, never fixed. Complaints to the hotel and RIU Corporation have been ignored. Addiltionally, it was apparent that Oliver(management) had anti-Amcerican attitudes which I directly experienced.
My wife and I just returned from a stay at the Santa from 11/15 - 11/22. Upon arrival we were promptly and politely greeted by the front desk personal. We had booked an ocean view room and were very pleased with the room that we were given. It was in building 7 with an excellent view of lands end, the beach and the pool. It appears that we were lucky though as a number of people that we talked to who booked ocean view rooms were a little dissapointed with what they received.
We arrived @ the Riu Sante Fe and were immediately struck by the beauty of the lobby. The staff was quite friendlly. The line to check in was relatively short but it took the staff over an hour and a half to get the line moving. I believe that lack of english speaking staff accounted for this long wait. Once checked in they give you an actual key which was very surprising considering it was difficult to carry around
Just returned from the Grand Opening of the RIU Santa Fe in Cabo San Lucas Mexico. It is a beautiful hotel, with a beautiful view of Lands End. Food and service would be the biggest issues with the hotel.
1) Chemicals (DDT) were sprayed in front of guests for bug problems they were having. 2) If renting a car, watch out -- there are no signs guiding you in. You have to turn into a dirt road to enter. 3) Gift shop purchases must be in cash only- cannot be charged to the room, nor can you use a credit card. Why? We were told, "That's the way it is." (And I do speak fluent Sapnish!) 4) If you want to eat at the other restaurants, other than the buffet, guests must WALK-UP & make a reservation; you cannot phone it in! 5) Be prepared for a LONG WALK, as the resort is huge! 6) Corny & mediocre "entertainment" 7) No ATM machines, staff don't even know what they are when questioned. 8) I slipped on their wet pavement & asked for a bandage, only to be directed to the gift shop to purchase one!!! 9) Told by a "manager" that this hotel falls under the "classic" level, for families and people on Spring Break, vs. the RIU Palace, which is for the more "elegant travelers"! (So much for PR!!) 10) No room service available; told to stay at the RIU Palace instead if we wanted this amenity.
Well the resort has just opened. We have come over from Australia. Currently at the resort now. Everything is above expectation. Staff are excellent and can't do enough to please. Food is pretty good- not 5 star but still really nice. Bars are great and everywhere. Only Corona available- which isn't a bad thing but a bit of variety would be good. View is awesome we are staying in an oceanfront and would highly recommend. Althought the worst view is probably the main pool, which is still great. As everything is brand new it is all perfect. Well back to the bar.
Great place in a few months.Alot of the staff and regular workers are learning on the job.Not only how to cook, to also speak in english.Staff was super nice and at times trying too hard.We had an oceanview room which was spectacular.Nice room with a good size patio to enjoy the bay.Pool in front great but cold-unheated, the ocean seemed warmer.No restrooms in front pool area- really Going to be Bad when it becomes crowded, you have to walk way up to the resturant. I already can see people slipping from wet swim suits big time.Be prepared to walk alot place real spread out. They need a place to get coffee in morning for the people in Building # 7. Man thats a walk. The so called sports Bar needs a Sattlite Dish, Spanish soccer on NFL Game day does not cut it.Internet facilities reasonable 3 Bucks 15 min. - 8 for an Hour.Pooltable 3 bucks a game- WHOA come-on lower that.I would go back beautiful place..Maybe just wait for a bit..RV