Sandals Royal Bahamian Spa Resort & Offshore Island

Address: West Bay Street, Cable Beach, Nassau, New Providence Island, 13005, Bahamas | 5 star resort
 
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Location

This 5 star resort, located on West Bay Street, Cable Beach, Nassau, is near Blue Lagoon Island, Queen's Staircase, Sea Lion Encounter at Blue Lagoon, and Prince George Wharf.
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      TravelPod Member ReviewsSandals Royal Bahamian Spa Resort & Offshore Island Nassau

      Reviewed by mrau719

      Great Relaxing Stay

      Reviewed Jun 3, 2012
      by (1 review) Wichita , United States Flag of United States

      Great stay. Hubs and I went just to getaway. The food was fine and everything was to expectations for the price we paid. With two pools guests had a choice to partake in the "party" pool with various activities and fun music or the "quiet" pool where the majority of guests sat poolside, read, and enjoyed the beautiful beach views. Service at the restaurants and indoor bars was great and the staff was friendly. The only negative were the bartenders at the swim up bar weren't as friendly or outgoing as expected. They seemed more interested in being done with the day. Overall, the room was nice, and the bar was always kept fully stocked. I would go back.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Sandals Royal Bahamian Spa Resort & Offshore Island Nassau

      Very Unhappy

      from

      Bad rooms, food, drinks and service! Not to mention the all inclusive water sports... BROKEN DOWN or not enough equipment available. We went for our honeymoon and were extremely dissapointed. Can't re-do a honeymoon! Bad food and room were the most dissapointing items. Lived off of dry bagels and rice crispy ceral. Absolutely no night life action. Very very young just married guests. It reminded us of a high school senior trip. If you like good food, drink, service and rooms... DON'T GO HERE!

      Unfortunately, It Wasn't For Us

      from

      GO--if you’re between the ages of 21 and 35, planning a romantic honeymoon, want a very, very, very quite place to have a romantic vacation, like to swim in a pool, and swimming at a pretty beach with clear water is not a priority. The rooms were immaculate and very nicely furnished (we stayed in the Manor Wing). The food was excellent, and the service throughout the property was superb. It’s a great honeymoon destination with romantic gardens and grounds.

      DON’T GO--if you’re over 35 and want a lively vacation, or want to swim at a beautiful clean beach with clear water (a tire washed up onto the shore one afternoon). There was nothing to do at night. A cab cost $20 to the Atlantis (one way). There’s a shuttle to the Crystal Palace, but many times it arrived late or not at all. And, as mentioned earlier, the beaches (both at the resort and at their private island) and water quality were very disappointing. My husband and I would not dare put our heads under that murky, weed tangled water at their private island. Golf cost $150.00 (the brochure doesn’t mention that). And, finally, many guests mentioned that they had unrealistic expectations after reading the brochures and were disappointed with the reality of Sandals Royal Bahamian.

      Dont believe the bad reviews

      from

      I just returned from Sandals Royal Bahamian and was extremely happy with the whole trip. I read many of the reviews and was worried at first, but when we got there, the staff was very nice. Everyone goes out of their way to help....you just have to talk and be friendly with them and they open up to you immediately. Its really up to you...you will be treated in the same manner you present yourself to them. For those who complained about the rooms, well just remember if you are a picky hotel room type then pay the bigger bucks for the royal bahamian beach front and you will be treated in royality. If you do not plan on being in your room but to sleep then just get a one bedroom suite and spend your time on the property.

      Spa- couples massage a must, do not leave w/o one!!

      As for the food.... Man oh Man, no complaints there all the places were good just remember to go to the royal cafe only if your starving and the other places are closed, its really a quick snack grabber with limited items. Crystal room is great, Baccarat is top notch in individual service, casanova is very good, and spices can be a place to eat at every day. There was plenty of seafood items, lots of rack of lamb, prime rib, escargo and many others. My advice, ask you concierge to plan you a dinner menu for your stay and you will be able to enjoy all the places without the wait. The waiters all work hard and its amazing how their expressions change when you simply say " How's your day going today....then they are so friendly. Again your service simply dictates your attitude

      Definitely Go!

      from

      We just spent 3 nights/4 days at Sandals Royal Bahamian, and I have to say that it was amazing. The staff couldn't have been nicer. Friendly, courteous, helpful. The food was abundant and delicious. Everything was remarkably clean and well-kept. The sugar sand beach was also immaculate. The water crystal clear and warm. Blue beyond belief, tourquoise, really...My only complaint was that the air conditioning in the room was a bit intense. It got COLD, so we opened the sliding glass door at night, and that turned off the A/C. The room stayed comfortable until almost lunch time, when we closed the door again to Chill out the room.

      This was my 4th time in the Bahamas, and my first time at Sandals. Prior to this trip, I didn't think I'd ever go back, as I wasn't especially impressed with my hotels/experience. But if I get to go back to Sandals Royal Bahamian, I'd be ready to go back in a heartbeat. It's definitely better in the Bahamas.

      An absolute delight

      from

      I would like to begin by saying that we were very leery about going to SRB based on some of the reviews that we had read, but we had our hearts set on going and went anyway. We were in absolute awe of every aspect of the resort. We are a mid-30's couple married for 13 years and were desperately in need of a relaxing vacation.

      The room - we paid for the lowest rated room, the deluxe, and got much more for our buck than expected. We had a very large room on the first floor of the Windsor building (this is the newer building, and we would specifically request it for our next trip). There was a king size four poster canopy bed as promised in the brochure as well as a table and chairs, desk, love seat, and oversized hassock. We had a patio with a table and chairs as well as a drying rack (such a good idea), but we didn't go out there very much. We didn't have much of a view (a fence), but we didn't pay for a view - we had no problem there. We also had a refrigerator stocked with juice, soda, beer, wine, and champagne, as well as a bar stocked with liquor (not premium). The bathroom had an oversized tub. I didn't detect any musty odor and found everything to be above average in the clean department (I'm fussy about that and was happy to smell tilex or bleach when we arrived.)

      We arrived around 1 pm, and check in is not until 3:00, so after filling out our guest card and drinking our glass of champagne, we went to lunch at Spices. It was a buffet and we found the food to be very good (in variety, quality, and quantity). We still had time to kill, so we got a drink and went to play pool since it was air conditioned in there (we were wearing jeans and it was really hot outside). At 3:00 our room was ready and our luggage was waiting outside the door when we got there. WE WOULD STRONGLY SUGGEST THAT YOU BRING BATHING SUITS WITH YOU IN A CARRY ON, GET CHANGED, AND JUMP RIGHT INTO THE FUN SO THAT YOU DON'T WASTE ANY TIME LIKE WE DID.

      The food - Everyday Spices and Casanova were opened with buffet breakfast and on most days you could eat at Baccarat, where you could order off the menu and dine in elegance. The buffets were great, especially the Eggs Benedict, omelets, and French toast. There was an assortment of breakfast meats (bacon, sausage, ham), fruits, pastries, cheeses and cereal as well. We enjoyed breakfast a great deal - so much so that on the first full day we had to skip lunch!

      For lunch, Spices and/or Casanova were open with buffets and as mentioned before they were both very good. You could also eat at the Royal Grille near the beach - this was my favorite for lunch. The chicken quesadillas were absolutely incredible, as was the other items on the menu that we ordered. While waiting for your lunch, you could help yourself to the tortilla/salad/pizza bar, and of course whatever you want to drink was brought.

      For dinner, we ate at the Japanese restaurant and found it to be excellent. The chef prepared stir-fry chicken, beef, shrimp, scallops, grouper, and vegetables at the table and all was very good. Our chef wasn't as animated as some of the others, but he made dinner enjoyable. Next we ate at Cricketers English Pub because they were opened earliest and we had early plans (had to catch the final episode of Survivor). I had the chicken and mushroom potpie and it was good. We also ate at Spices one night for the buffet and that was also excellent. Casanova was great with outstanding Italian food. The best by far from the restaurants that we dined at was dinner at Caf Goombay on the Sandals Cay Island. We had calamari and crab cakes for appetizers, shrimp and clam bisque, Caesar salad, and then rack of lamb and potato encrusted red snapper for dinner. Dessert was excellent also. My husband didn't pack pants, so we didn't get to eat at Baccarat or the Crystal Room, but these were the favorites of almost everyone that we met at the resort. Next time, we'll hit those two first.

      We read a review that said that fried conch was the only seafood available. While there, we ate shrimp, scallops, grouper, red snapper, calamari (squid), crab cakes, crab claws, and saw lobster on the Caf Goombay menu, but didn't order it. Yes, there was also fried conch.

      At times the desserts weren't very good, and at other times they were delicious so it seemed to be hit and miss there. There was a bread pudding at the Spices lunch buffet that was wonderful, and we had a guava cake at Caf Goombay after dinner that was great, too.

      The Resort - We found the grounds to be beautiful and clean. The beach was very nice and had been worked on to make it larger. The pools were beautiful. The hot tubs seemed to be either too hot or too cool, and a couple of them really needed to be drained and wiped down. There were plenty of bars with smiling bartenders always happy to mix you a drink. You had to request premium liquor, and they were always happy to give it to you. The evening entertainment is the largest area for improvement; for the most part we either turned in early or went over to the Crystal Palace Casino (a $6 cab ride or free with the shuttle provided by Sandals).

      The private island - One day we used the water kayak and paddled over to Sandals Cay. There weren't many people there, which made it nice. The hot tub was empty (of water), so we didn't use it. The pool was smaller than the two at the main resort, but we went in and swam up for a drink. Caf Goombay was open for lunch also. Overall, the bugs make it a place that you really want to get away from, so we didn't stay long at all.

      Tips - as mentioned earlier, definitely bring bathing suits in a carry on so you can jump right into the fun. Also bring your own blow dryer - the ones provided are useless. Make reservations for Caf Goombay as soon as you arrive because this I the only restaurant that takes reservations and it gets filled up quickly - and bring bug spray with you. If you are going to dine at either Baccarat or the Crystal Room get there about 15 minutes before they open to get your name on the list - if you get there late the wait is very long if you get in at all.

      Overall, Sandals Royal Bahamian was a definite 9 on a scale of 1 to 10. We can't wait to go back. This resort is for everybody. The majority of the guests were young honeymooners, with a respectable number of 35 and up (over 60) as well. Bottom line - I can't wait to go back (and it was rainy or cloudy for 5 of the 6 days that we were there!)

      Amazing

      from

      Me and my husband went to Sandals Royal Bahamian not that

      long ago and to be honest I would have to say that it was the best vacation we have EVER had!!

      >From the food to the service - 100%!

      we stayed in one of the top rooms and it was definately worth every penny - we had our very own team of concierge to help us with whatever we needed -they called us every day to check up on us - never have we had that much

      attention, it made us feel like royalty! The food was amazing and although the weather was not up to what we wanted - a few bad days - there was always something to do or someone to talk to! I reccomend this resort to everyone I come accross - we were thinking of visiting some of the other Sandals but have decided to go to Royal Bahamian in the future for fear of being dissappointed anywhere else! Thank you all for the smiles we recieved every day and service we recieved!

      You are the best!!

      Great for a honeymoon

      from

      After reading a few "horror story" reviews on other websites on this resort I was a little hesitant to book. Overall, the average review was "Excellent" though, so I put my faith in the good Lord and booked my honeymoon for 7 days in their best suite in early March of 2002.

      I'm very glad I did. The top suite is a little pricey, but it was well worth it. The room was huge and had a great view of the pool and beach. Other services included: A chauffered Rolls Royce to and from the airport and other uses like to the Casino down the street, 24-hour butler service and concierge. "Hello Eugene? We'd like a bottle of Baileys delivered to the room please. Thank you." and viola! There it was at the door. All this close to 11pm. (not to mention the 2:30am cheeseburgers)Definitely the way to go.

      The service was great. Everyone was friendly and courteous. Example: We were in between lunch and dinner and feeling a bit peckish. We did not want a burger or something heavy from the Royal Cafe. We called concierge and they whipped up a cheese and fruit tray that was no where on any menu. Tell 'em what you want and they srtived to do it. Somtimes they weren't the brightest, (judgement call) but they always tried to please.

      The food was excellent. I was ready for corporate franchise caliber food because of the all inclusiveness. But no. Very good and well presented. The a la carte dinners were great and the lunch buffets were better than any on a cruise ship. Cracked crab claws, mussels, anti pasta, steak, duck a la orange etc.

      And as far as lunch, there were four restaurants open so I don't know what this other person on this site was talking about. The Royal Cafe was open, Casanova, Spices and Cafe Goombay on Sandals Cay were all open. We never had a problem with waiting for a table.

      The activities were fun and we watched. The Playmaker staff were never too persistant in getting people involved. Being on our honeymoon we were non-particaptory this time out. Next time we will get involved more. The diving is included and spectacular. So is snorkeling.

      The accomodations were great. The Windsor block rooms are the way to go. We saw the rooms in the Manor block and they were nice, but not remarkable.

      Again, this was a little pricey, but with Sandals if you return as previous guests you get more for less with their return guest service and Signature Guest service. I never anticipate having to pay that much again.

      We are looking forward to going back, but first we want to visit the Sandals St. Lucia Golf Resort. We heard great things about it.

      Great Rooms, Good Service!!

      from

      I loved staying at Sandals Resort and Spa during my winter break this past year!! It was great! We took long walks at the beach,went swimming in the pool, and then got pampered at the spa! It was wonderful!! My husband and I will definately be returning next year!! Thank you for a great experiance!!

      Delightfully Enjoyable

      from

      My Husband and I travelled to Sandals Royal Bahamian in January 2002 for a well earned vacation. Once again we have to agree that the Sandals Resorts have out done themselves. They picked an ideal location with a semi-private island only a two minute boat ride away that contains a small cove for leisurely swimming or snorkeling.

      We cannot say enough about the care that is given to keep the guests happy and the resort in excellent condition. Bob and I were amazed to see what team work and strong leadership can achieve. Five weeks before our stay at this Resort a hurricane whipped through the Bahama's, by the time that we arrived at the Resort there was very little of the damage left, amazingly a large percentage had already been repaired by the staff at the Royal Bahamian.

      As at many other Sandals Resorts, we were immediately made to feel at home and enjoy all that was offered to us. With two large pools and a number of smaller ones there was no difficulty in finding a place to cool off even if you are not interested in the silky sand of the beach and the warm carribean waters.

      The food was delightful, wonderful french cuisine that almost melted in your mouth. The buffets were overflowing with International dishes that would have any healthy eater satisfied. It is a pleasure to sit and relax knowing that your worries are taken care of for you.

      While you relax you can take the time to breath the clean air filled with the subtle fragrance of flowers and appreciate the beauty surrounding you. Feel what it is to be pampered by the Resorts capable staff and even be amazed by the talented chiefs whose many creations are awe inspiring. Lend a careful eye to the detail that surrounds you, there is an architectual styling to every Sandals that if you pay attention it becomes appearent everytime you turn around.

      Thanks again Sandals you helped to make this vacation another memorable one!

      A Mixed Bag

      from

      This was our second Sandals experience..and as another reviewer put it, "a mixed bag". There are a lot of great things about the Royal Bahamian, but our vacation was unfortunately hampered with a few details that simply missed the mark.

      Some areas that disappointed:

      Perhaps other patrons are well aware of this, but we were surprised to find out that although the resort boasts eight dining choices, you rarely have more than perhaps 2 or three available at a time. This may sound like plenty, but with the number of guests, these places can really get a little crowded. Every night, there are different restaurants open for dinner, and lunch and breakfast offer you only 2 choices. Again, this may seem standard, but not when you're expecting 8 different choices all of the time.

      The quality of service, although not completely lost, really needs some work. Apart from the concierge and bartenders, the rest of the staff really had a poor attitude, resulting in forgotten orders, long waits and needless hassles.

      The rooms. I'm halfway on this one. When we first arrived, ourselves and another couple were herded like cattle off to the Villas. We walked through beautiful gardens, multiple swimming pools all the way to the very edge of the resort. And here was our "room". A modest guestroom which overlooked the garbage dump, had a direct line of sight to the Domino's Pizza across the street, and was burdened by the noise of traffic along Cable Beach. We then discovered our room did not have a safe - it clearly did at one point, but had been completely ripped off the wall. We tried to use our telephone, but it had no instructions, even though the resort booklet said to use the instructions located on the phone. Our room had no towels and no hot water. Clearly, our first impression was a very bad one. Numerous calls to the "concierge" resulted in absolutely nothing. I was reassured that someone would be by to fix the problems, but nothing ever happened. The following day, I explained the problems again to a different concierge and they generously upgraded our room to a semi-honeymoon suite in the Windsor block at no extra charge. From that point in, everything was beautiful.

      The good stuff:

      Our room, after the upgrade, was excellent. The difference in service was incredible. A beautiful room with a four poster bed complete with a canap. A fully stocked mini-bar with both alcoholic and non-alcoholic drinks. Everything was perfect.

      Sandals Cay, the offshore island is a must. We only visited it on our second-last day there and wished we could have enjoyed it more during our stay. Because the resort is so vast and often crowded in certain areas, the offshore island really gives you a chance to get away and enjoy some more peaceful time together.

      We spent nearly three days away from the resort in Nassau and exploring other attractions and highly recommend it to anyone. Although the resort is nice, the people of the Bahamas are genuinely so friendly, so inviting that you're really missing out by spending your entire vacation cooped up at the resort.

      Every restaurant on the resort that we tried, we loved. Providing the restaurants are open, no matter what your preference, you can easily find something that suits your taste.

      Compared to our previous Sandals vacation (The Royal Caribbean in Jamaica) we agreed that the Royal Bahamian was no more and no less what we expected. For different reasons. The Royal Caribbean is much more intimate and has a charm associated with it. The Royal Bahamian is much more elaborate, and at times, a little too much.

      In summary, this really is a great resort. Apart from the difficulties when we first arrived, the remainder of the holiday was wonderful and we were very sad to leave.

      TripAdvisor Reviews Sandals Royal Bahamian Spa Resort & Offshore Island Nassau

      4.00 of 5 stars Excellent
       

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