Hotel Mermaid & Club
How has this resort rated in the past?
- Free High-Speed Internet
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews Hilton Garden Inn Valdosta
The mermaid was wonderful, we had 2 weeks of relaxing and brilliant service. The staff we always kind and helpful.
We fully recomend this for destination in Srilanka
Shaun & Anne Ingall
Loved the Mermaid!
We have just returned from spending 10 mights all inclusive at the Mermaid. We really coudn't fault it! Lovely rooms (CD player, flat screen TV, Air con), great food and a fantastic location. The staff were wonderful. We would definately recommend this hotel.
Good & bad
Just returned from two weeks staying at the Mermaid. We had good & bad experiences here. The rooms have been recently refurbished & are quite nice, however, don't let them put you in room 101 as it's very noisy very early in the morning- one day the reception staff were playing the Rolling Stones at full blast at 6.30am, & every day from 7.00am, the grounds staff had conversations at the top of their voices right outside the room.
Suffice to say we rarely missed breakfast, except for when we both came down with food poisoning in the 2nd week, which lasted for 2 days. A lot of guests were quite ill, in fact one guy had only been there one day & was so ill he had to call a doctor out. After this we avoided the meat & fish & were ok. I have to say that the breakfasts were very good, the soups lovely & the desserts some of the best I've come across in an AI hotel but the main courses were either too highly spiced or were too salty, & the quality of the meat left a lot to be desired. Towards the end of our stay the hotel was making an attempt to improve the quality of the main courses -I hope they succeed as every thing else about the hotel was good.
The grounds are starting to recover from the tsunami damage & are well maintained by the grounds staff. The coconut palms were full of fruit bats & chipmunks which were very entertaining. The Mermaid club next to the hotel has excellent leisure facilities & friendly dedicated animation staff- try a head massage from Freddy or Samon. The waiters & bar staff were all very friendly & couldn't do enough for you; if you go there say Hi to Sunjit & Sunat.
The first week we did two trips with the "beach boys" instead of the local rep and can thoroughly recommend both of them. We did a two day trip to Kandy with six other guests, taking in Pinnewhala elephant orphanage, the Millenium elephant foundation and various other sights with beach boy Sumi & we had a fantastic time. We also did a two day trip to Yala national park, visiting a turtle sanctuary, a moonstone mine, Galle fort and a safari round the park with beach boy Silva, who owns a guest house & massage parlour next to the Mermaid, again very enjoyable. We had planned on doing the Bentota river cruise in the second week, but were unable to do so by our upset tums, however other guests did go with the beach boys and there were no complaints.
We found that when we went outside the hotel, we were pestered by people looking handouts- if you're not careful you could end up giving away all your spending money! Yes there is hardship in parts of Sri Lnka because of the tsunami, but I think that a number of the locals are playing on this & after a time it just became an annoyance & hardened our hearts. A word of warning that they don't take NO as an answer & will persist right up to you getting back in your minibus or your hotel gates!
We can recommend the tailor's next to the hotel as you can take your favourite garments to him & he copies them in the fabric of your choice. I had two pairs of trousers made for £24 & they were very well made.
If you want to eat outside the hotel there are a couple of cafes near the Tangerine hotel. Order a taxi from the hotel, it's only about £1 for up to four people. A group of us went there at the end of our holiday & we tried the Green Bamboo which had been recommended to us. It took over two hours for the meals to be served & my partner's Lobster Thermidor turned out to have a coconut curry sauce which she couldn't eat as she was still getting over the food poisoning. The battered prawns & grilled prawns ordered by someone else were lovely. Other people had eaten in the cafe across from the Green Bamboo, the Shish Kebab, & said it was fine.
Would we go back to this hotel? If we ever went back to Sri Lanka I think we would, as long as the food had improved, but I don't think we want to visit this country again
Just got back from a 2 week stay at the Mermaid Hotel. All I can say is brilliant! The hotel has just re-opened after refurbishment and the rooms are a good size AC, TV, CD player. Staff can't do enough for you. I can highly recommend the massage along with all the other facilties in the sports centre. I went on a trip to Kandy with Sumi, one fo the beach boys. The trip was very well organised and proffessional. Can't wait to go back.
We stayed 10 nights at the Mermaid Hotel & Club, wish it had been longer. What a wonderful place, everyone is so friendly and make you feel very relaxed and couldn't do more for you. The rooms are clean, spacious, the attention to detail is second to none, your beds in the evening are prepared with a flower while you are having dinner. The food was excellent, a lot of choices plain and spicey food. If you have any requirements or do not like spice or curry then the Chef will make you special requests, you must make sure you let the hotel no before.
We read reviews before we went and met people there that are frequent visitors. Our trips out were fantastic we met Sumi and Dylan on the beach, booked our trips with them and they were amazing, as well as seeing the main attractions they do more, take you to extra places things they want you to see of interest that is not always available with the tour reps. Sumi is very professional and you will have an amazing tour, anywhere you want to go.
After meeting them we were introduced to the locals and have made many friends along the beach, invited to dinner with there families they enjoy making friends and showing you the real Sri Lanka. The hotel staff are the same and love to interact with you they are very friendly people and we have made many friends who we keep in contact with. We shall be returning for Christmas, its now our second home. Please contact me if you want further advice or information.
Everything was relly good, the staff are very friendly and help you with whatever you need. The rooms are really nice and the furniture is all new and beautiful. The sports centre has a lot to offer, with a fully air conditioned GYM. The trips from the hotel are really good as long as your are prepared to travel long distances. I cant wait to go back next year!!!
Cheap and Cheerful
Stayed at this hotel September 2004, it was not the best, but the price was OK. The rroms were very basic and so was the food. We found the staff to be the joy of the holiday, they couldn't do enough for you. We would not go back to this hotel, but may visit Sri Lanka again but not at this time of the year as the sea is very rough and dirty.
Love the Mermaid
Ive been to this hotel twice and my husband has been there 3 times - we love it!!!
Hotel is beautiful, food is ok if you like fish curry for breakfast lol!! They will make you chips if you ask!!
What makes this hotel is the staff, Robbie, Jimmy, Krisan, Nandy and Samon, Sujith, Neil & Kumara....... along with all the others (too many to name!)
They all go out of their way to make your holiday as enjoyable as possible, it's clean and tidy and the rooms are very comfortable.
The tour operators are expensive for excursions, ask at reception and they will get you a taxi which is the best price, otherwise you can go with one of the lads on the beach. Siri is most dependable..... we have been to most of their house for ginger tea and pink bananas .....he hangs about with a guy could Samon. All these guys do need watching.... most are harmless but just keep an eye!!! Don't take them shopping with you as you will pay extra as they ''brought'' you shopping and demand the shop owners pay them for bringing you!
When shopping HAGGLE!!!
If buying jewellery I recommend Mahamad, to find his shop turn right at the hotel..... about half a mile up the dirt track you come to a cross road with a row of shops, turn left and his shop is on the left hand side half way up...... I think its called golden jewellers?
The sports and spa is fantastic at this hotel, the gym is also very good.
The elephant orphanage is well worth the trip, Kandy isn't so exciting (you don't get to see Budda's tooth!)
Enjoy your stay - we did!!
Great food, great trips, low cost !
spent xmas and new year 2002 all inclusive, travel company wanted far to much for tours, went to beach boys and found Silver he arranged 2 -3 day tour all inclusive $150 for 3 of us a/c bus +4* hotel in candy, we were given the Bs knees by the locals and felt very safe. Went everywhere even into tamil country and it was great, check silver out he is the man and tell him john sent you from england as he fell in love with our daughter josie-lee and we were very safe with this guy.
Friendly and clean
Stayed for 10 nights all inc. end of July 2004. Very friendly, helpful staff. Good clean, air con. + fan room. Balcony with sea view. Excellent choice of Sri Lankan food. Very attentive staff. Wine not inc. but a reasonable price. Beach boys great - don't be afraid. Sammi will sort your trips excellent reports from all who used him. Try Bentota river trip -loads of wild life. Tailors outside hotel on the left really excellent quality. 'Quality Jewellers' near Tangerine beach hotel fanastic workmanship and good prices. Green Bamboo restaurant for wonderful Prawns and rice Sri Lankan style. Did a 4 day tour first Penewara Elephant orphange, Sigiriya Rock, Kandy, Hill Country. Fabulous!! My wife managed to sprain her ankle on the last night(no arrack involved) excellent treatment by hotel and airport staff(Emirates)
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