Melia Caribe Tropical
How has this resort rated in the past?
Historical Traveler Reviews Pear Tree Cottages Helperthorpe
Don't go to Melia Caribe Tropical
My husband and I and another couple we traveled with have just returned from Punta Cana on a trip booked through Vacation Express. We stayed at the Melia Caribe Tropical on a four day, three night trip. We have serious concerns that we would like to see addressed.
First of all, upon arrival, our friends received their room keys and went directly to their room. My husband and I were given keys to a room that was already occupied. We stopped a member of the housekeeping staff and she confirmed that the room was already occupied and left to get some help. Eventually, approximately eight people tried to help us get a room. We were taken to two other rooms that were also occupied. We finally asked to be taken back to the lobby after standing around in the Caribbean sun for nearly three hours. We asked to see a manager and were told that they were busy and could not see us. We were then given a room that was very close to the lobby area. Our friends were very close to the pool area. We told the counter representative that our friends' bungalow had an empty room and he told us that that room was for someone with reservations! We thought that was what we had! We also asked about our room upgrade and he kept insisting that they were just overbooked and very full at this time. We finally got in our room about three hours after arriving (around 6:00 pm) and found the maids just leaving. The floor was still wet, no rugs on the marble floor, no remote control. Throughout our stay, we had no wash cloths delivered to the room. This was not fitting of the description of luxury as this resort was billed. Our friends, the Kaberle's, also never received their upgrade package, tv remote, etc. They had the same "tough luck" attitude from the resort workers.
We were told on the van ride to the hotel that we should make our dinner reservations Friday evening (the night of our arrival) or we could wait until Saturday morning. We went Friday evening and were told that no reservations were available for our entire stay. We were told we would have to eat at the buffet restaurants. We expected fine quality food on our all-inclusive, five star resort trip and instead we were eating at buffets which would not even be equivalent to national food chains like O'Charleys or Applebees.
On our final evening, we planned to eat at the Italian buffet restaurant. When we arrived there, a sign was posted that for that night only, it was to be a reservation restaurant. We told the man working at the desk that we had not eaten at a single reservation restaurant on our entire trip and had planned to eat at the Italian buffet this evening and now they would not even let us eat there. He said that the resort had notified all of the guests, but we must not have gotten that information. He finally said that since they were not full, he could seat us, however our husbands were dressed in short pants and they refused them entry into the restaurant. In disgust, we left that restaurant and asked another resort employee what other buffets we could try for that evening. She listed several, including the Italian. We told her that the Italian was reservation only that evening and she argued that it was buffet, so apparently the resort did not even notify their employees about this last minute change.
We then decided to try the Spanish buffet restaurant, Alhambre. As we waited in line to get in, we saw the grossest thing of all. We saw a rat, about 8-10 inches long, live, crawling out of the restaurant around the floor's edge. Our appetites at that time were completely gone. No restaurant or resort hotel in the United States would have ever been allowed to stay open with live rats crawling around.
This was simply not the service or quality that we expected from an all-inclusive, luxury resort. We would not recommend Punta Cana, the Melia Caribe Tropical or Vacation Express to any friends or family based on the experience I have described.
A Must Do
The week June 14th thru 22th 2002 my husband and I decided to take a vacation...we had had a baby 13th months ago fortunately for us my mother watch our son for the week, allowing us some time for ourselves. When we booked our vacation back in March we were somewhat skeptical due to the range of reviews this place had received. But the broucher given to us by our travel agent looked great and we decided to go to this resort anyway. Actually, we took the broucher along on our vacation just to compare. It was much more prettier than the broucher could even come close to explain. Well we have nothing but great things to say about the resort.
Lanscaping - was Magnificent.
Food - Great did not get sick. We brought medication just to be safe we never even took an aspirin.
Beach- Beautiful white sand. Crystal clear water..you can even see your feet under the aqua blue water.
Entertainment- Nightly live entertainment, casino, and even a night club.
Bugs- Never saw a roach. If you didn't wear any perfumes even the mosquitoes didn't bother you.
Three things that need improvement.
The first thing is the staff needs to practice a little more English or We need to take a course in Spanish before vacationing there.
The second thing is upon arriveal make reservations for your dining pleasures. The food is good however, the restaurants that require reservations are GREAT!!!! And if you don't plan ahead of time you'll miss out. The other thing with the reservations issue... You'll go make reservations and is told that they are booked. Once you arive at the restaurant there are alot of empty table. That factor must be corrected.
Lastly, everything you need to be purchased must be in US dollars, however if you use the ATM during your stay, you will be given Dominican Pesos.
Overall, it was a great experience I will definitely visit again. I have even suggested the place to alot of my friends and family.
Two thumps up.
Do not go to Melia Caribe Tropical
I do not know where to start so I will start from the beginning. We paid for the upgrade on our room and when we got there we did not even have a room. I took 3 hours after arriving to get into a room. When we asked to speek to a mamager we were told NO. We talked with 5 other couples that had the same problem and I saw 6 others at the front desk with the same problem. We did not get our room up grade. We were told that they knwe nothing about it. The drinks do not have alcohol unless you ask and then they are very week. We went straight to reservations to get into the "fancy restaurants" There were none avaiable for over a week yet when we walked by at dinner there were many tables open. The buffets were average to below average. We walked out of one one night because the food was so bad and a rat walked through the place. One waiter named Rudy was the highlight of the stay. This was also our first try with Vacation Express and will be our last unless they make this right.
Don't go to Melia Caribe Tropical.
Our Melia Caribe Tropical Vacation
Just returned on Friday, 6/14 from our short vacation to the Melia Caribe Tropical in Punta Cana. Don't know where all the bad reviews were coming from!! The resort is absolutely magnificent! Maybe a little too big and a little too spread out - but magnificent all the same. Upon our arrival, check-in was quick and painless although our room was not available to us yet because check-in is at 3:00PM. It was only a little before 1:00PM. One of the reps took us to the Italian restaurant so that we could cool off and have something to eat. Upon our return to the main desk, our room still was not available and it was brutally hot. Linda, the day manager at the resort (who is a doll!) upgraded us to a ocean view room immediately and we were taken there by William (also a doll!). True, there's a lot of walking to be done if you don't want to wait for the "Tunaville Trolley" but we don't mind walking. Our room was beautiful and we were steps from the beach and pool and the grill restaurant. The staff were wonderful. This was our second visit to the Dominican Republic (last time 2 years ago at Hamaca Beach Resort) and we noticed that this time, just like the last, the staff sings while they work! And they smile and greet you! Sometimes the staff makes your stay more enjoyable than the resort itself. If we had to complain about anything at all, and believe me, my husband did, it was the fact that we could get NO reservations at the ala carte restaurants. After all, we did pay for an all-inclusive vacation and felt that we had been ripped off by not being able to partake of the better restaurants. My husband spoke to Rodrigo, who is, I believe, head of public relations at the resort, and he did what he could and finally, on our last evening, he got us a reservation at the Japanese restaurant, which was really very good and it felt good to be served!! He told us that the system for taking reservations in the ala carte restaurants will change. It better, because there were MANY ira
y enjoyed the Mexican buffet and the Italian buffet was very good for lunch. The Spanish buffet was good also but upon going back for desert, they cleared our table very quickly and sat someone else there. Had to get us another table. The International buffet was not great but still good. The Turey Grill at the beach was really terrific!! And the pizza was delicious. Several different kinds and I realized that people really do eat pineapple pizza!! Great ice cream. Don't care what anyone says, you CANNOT starve at this resort. There were many very young couples there (very early 20s who said they were starving and why wasn't there a MacDonalds or Burger King nearby!!!) Couldn't understand that at all!!! Breakfast was great, terrific coffee and hot milk, great omelet stations and great french toast!! Nice crisp bacon, too. Sausages take a little getting used to, but they were real tasty!!
Had a massage ($25 for 1/2 hour, $40 for an hour). It was wonderful. Did not have it in the Spa. There is a hut right at the pool where they give wonderful massages. Fell asleep almost immediately!! And felt great when it was over.
The casino is rather small with not many slot machines. But I must say that the machines were VERY friendly while we were there.
Check out was a little slow seeing as how we had checked out the night before but waited on line at the Express Check-Out to return the TV remote, room cards and towel cards.
All in all, I think that we would go back. Although, my husband said that if he had known before hand that the resort was so huge, he might not have come. But, after a couple of days I believe he changed his mind.
The worst vacation we ever had!
My family and I had planned on spending a few relaxing days, which turned into a nightmare. Our children(who were suppose to have the room next to ours) were put into a room at the other end of the resort. They tried every which way to make it up to us but never followed through with one promise! They had a very poor and nasty attitude about the matter. They comped us a trip back but we will NEVER return nor will I EVER recommend that resort to anyone!!!!
My boyfriend and I just got back from Punta Cana, Melia Tropical Caribe and we loved it! I loved the staff, rooms, pool, beach, drinks, food, and shows. We will go back many, many more times. The beach was cleaned everyday. The pools were spotless. The staff was so nice. I felt safe walking around by myself. The resort is full of flamingo's, peacock's lush trees, bushes, flowers. The place is gorgous. We felt like kings and queens for a week. I highly recommend going thier. You will have a wonderful time. I will never forget my week at the Melia, in Punta Cana.
Just returned from Punta Cana
Overall very disapointed. The resort was very lush and tropical but that doesnt make your mile and half walk from room to lobby and resturants any shorter. The food was very poorly prepared with the exception of the Mexican resturant. The service was worse than the food. From check in to check out, I can count the smiles, "Thank you", and "Have a nice day"'s on one hand. With the exception of the entertainment staff , everyone was very rude.
An overall pleasant and relaxing resort. Very large and carefully maintained property, lush vegetation, some few exotic birds. Beautiful sandy beach, where seaweed is removed daily to make the shore waters clean for swimmers. 2 Grill style buffet restaurants off the beach make lunch a no-fuss affair with a t-shirt or a wrap over the bathing suit, sandy feet and all. Most gorgeous pools I have ever seen, surrounded by palm trees, and with the views of the ocean. Generally good food, except for the Chinese restaurant (but that's an opinion of a discriminating diner, with near proximity to all the gastronomical choices that New York has to offer). We actually walked out (which we have never done before !) and went to a buffet restaurant instead. Staff is pleasant, although 95% don't know even numbers from 1 to 10 in English. This makes getting information an adventure every time. Many water sports are available at the beach, but do not rely on assistance of the staff on the beach as they do not speak any English. The Dive center is an exception, they do offer a certification program, and staff is multilingual and very knowledgeable. Some drawbacks: No transportation is available between Caribe and Tropical, making the walk slippery and treacherous especially during the rainy season. Also, both evening shows - one at Caribe and the other at Tropical -don't start until 10:15 PM. One suggestion would be to have one show that is more appropriate for families to start at 8:30 or 9 PM, and the other at 10:15-10:30. This would make the evening more pleasant for the early diners, families with children, or those who are not entertained solely by the all-inclusive drinks. If you are from US, and are traveling with children, do prepare them for topless beaches.
Fun in the Sun!!!
Our stay at the Melia Caribe was a wonderful experience. It's a place were not only the adult can relax, but also the kids have a great time.
The food was excellent (my favorite was having desert and a cappuccino at midnight). The pina colada was out of this world. The staff was always there (with a smile)to take care of your every need.
The beach was always clean.
If you want a great tan...this is the place to go!
March 16-23 at Melia Tropical
We just returned from Melia Tropical. We have been to two resorts there now. Paradisus and Melia Tropical. Paradisus is 6 star, Melia 5 star. The difference is not the location, grounds or food...just the amenities. Melia did not have beer in the fridge in the room...only Presidente on tap at all bars. If you wanted a beer for your room, you purchased it at $2.80 a can...so we went to the bars. The bathroom at Tropical is only one room, versus a separate area for tub and toilet at Paradisus. There is no bar at the beach after 6, so you MUST go to the lobby...a ride or long walk away, as the same for the food. Many choices to eat, but we did not like the Italian...pizza was horrible... Paradisus excellent. Staff were all courteous but, of course, you have the language barrier. My husband ordered a martini and got straight vermouth...yuk. ordered straight gin from then on..we did tip...for extra care, but you aren't supposed to and they have a sign not to. But we took shampoo, hand cream, etc and left on the bed each day for the maid. worked wonders with getting the room made up earlier. we wouldn't go again in March as it is spring break and lots of kids were there...teenagers, etc. we are retired and would rather not go when there were so many kids. it was not easter week, just spring break.
all it all it was a very good vacation and we would go back again. make reservations early in the week for the restaurants. Our favorite was the Mexican, even though it didn't require reservations...but great chips, salsa and guacamole dip...and homemade fajitas which were excellent. Chinese was also very good.we went there twice...We did not like the Capri seafood gourmet, however, we may just have made a bad choice. Definitely DON't get the duck at the chinese...is in a crepe and dry..
we saw no bugs, in the room or out of the room. Yes, the beach has seaweed. ...they clean it up, but still there. We still swam and in the pool. Take lots of reading and sunscreen. We went horseback riding which is right next to the caribe, next door...$20.00 an hour which was not bad, but we did not ride on the beach so we were disappointed in that. Parasailing was $40.00 for 15 minutes..husband enjoyed. Get towels before you leave pool for next day. They run out in the morning. Too many people reserve spots at the pool and are never there. Lots of chaises on the beach...plenty. We spent no money while we were there. Be careful if you take the tour to Catalina island..the bus ride is 2 hours there, 2 hours back...long day and not much to see. The snorkeling or scuba is not good on the island. If you really want both of those, choose a different island or you will be disappointed. Take good walking sandals, forget looking pretty.Long walks back and forth. Spa is good, must wear sneakers to workout, and they never have towels, so take your own. Massage was good for $55.00 for the hour. Nice part about the tropical, you can share all the amenities with the caribe so you can visit all different buffets and restaurants which are combined. But all in all, we would rate the Paradisus a 6 star and maybe the Tropical a 4.5. but we will go back. If price is the same when you are getting prices, choose Paradisus. Any questions you can e Mail email@example.com.
TripAdvisor Reviews Pear Tree Cottages Helperthorpe
Travel Blogs from Punta Cana
Enjoyed the all-inclusive resorts. Beautiful and clean beaches, white sand and very pleasant people.
... there are good and bad things but even the "bad " things were not that bad.
If you come to the Dominican I would suggest that you already have a "pre-ride" to the hotel set up. Because, with out a doubt, I got ripped off on the cabs that I took (I knew this going in and I literally did nothing about it. I was the dumb American in this scenario.) Most of the hotels have this type of ...
Landing in Punta Cana could not happen soon enough. Once I arrived on the compound I immediately headed for the beach since I had an hour or two before the room was ready. I got on the beach and the wind sort of wiped away all the humidity, that I felt when I landed. I spent a bulk of my time on this vacation just just chilling on the beach listing to tunes and reading a book. I had ...
... steak well done because I was unsure if they would make it too raw and to my surprise it was by far the best steak I have ever had. There was no pink at all yet it was moist and tender like a rare steak. If I had one complaint it would be the use of whole anchovies on their Caesar salad. And really it's unfair to call it a complaint. I was more taken off guard when I discover the anchovies. Thankfully I maintained composure and did not ...
... they drive their customers away by being so pushy. The thing that I dislike about it the most is that it is very apparent that they are poor and you can almost smell the desperation on them. It seems that they are trying to guilt you into making a purchase. It is definitely something that I don't do well ...