Luna Palace Hotel
How has this resort rated in the past?
- Meeting rooms/conference facilities
- Minbar in room
- Wireless internet connection in room (surcharge)
- Outdoor pool
- Room service
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Historical Traveler Reviews Luna Palace Hotel Mazatlan
Great place to stay!
We Stayed at the Luna Palace from May 2-9, and had a wonderful time. The hotel is clean, and comfortable. Every room has an ocean view. The food was delicious, and the drinks were great! The staff is friendly, and helpful. There could have been more activities, and shows, but we were able to keep busy. The pool is kept clean, and has a swim up bar. We were really happy with this hotel, and will definitely return.
A dangerous place
we were sent to luna place hotel by fun jet vacations who described it as deluxe suites. the mould in the rooms smelled so bad we could hardly breathe. the elevator was broken and the stairwell had no lights or handrails and my companion tripped and fell as we were trying to exit the place. this ruined our entire trip.
My family and I have stayed at the Luna Palace 6 of the last 7 years. We have just returned from 2 weeks of vacation and it was wonderful as usual. The activities staff were very attentive to my 10 year old son and 6 year old nephew. The food is good but, with any all inclusive things can get a little boring.The Luna is not the fanciest but is clean and comfortable. The staff is the BEST that I have seen in my 20+ trips to Mexico.
This place was great. We went down over spring break March7-14 and the place was great, good staff, clean rooms, pretty good food (nothin horrible), great drinks and an awesome pool and theater-great actors/dancers. We will definently be back and it is right on the ocean/beach. All rooms are ocean view and it was a good time especially if you don't want to be in the hussle and bussle of down town 24/7. Great times!
We will be back
February 21-28, 2003, first time to Mexico and very pleased. Staying at Luna Palace was a very pleasurable experience. No, it was not the most extravigant hotel, but it was clean and quiet and the staff went out of their way to make us comfortable. The food was excellent and the drinks superb and made to order. We will DEFINITELY stay at this hotel again on our next trip to Mexico.
Great Pool and Good Theatre
January 19-26, 2003
I did not have a room at Luna Palace, but at the affiliated Oceano Palace. I did however spend quite a bit of time at Luna using its pool and watching the "theme" shows.
The pool is very clean and the perfect temperature, offering a balance of sun and shade. There are bar stools in the pool and the excellent bartender, Victor, will serve you right there! I was also well looked after without leaving my lounge chair. The water was indeed purified.
The bathrooms off the pool were well maintained and we had an excellent cheeseburger and hot dog from the pool side restaurant.
The outdoor theatre is a nice gathering spot at night. The '50's production "Grease", by talented young locals, was entertaining as were the couple of "audience participation" nights I attended.
I met many people staying at Luna and I heard no complaints.
as an airline employee, i have been around the world. this is the worst hotel on planet earth. it is dirty, in aweful repair, the staff speaks little to no english, and NO PURIFIED WATER as is common in tourist hotels throughout mexico. after 30 minutes at the luna palace, we left and went to the el cid castilla. if you have even the smallest standards of comfort and quality, spend your money anywhere besides the luna palace.
If one expects the Ritz-Carlton then expect to be disappointed. The Luna Palace isn't a huge (or new resort); it is a small all-inclusive and all-minisuites hotel with a helpful and pleasant staff. It is north of the busy parts of the tourstia area and therefore quite, if that is what you are looking for. The food was good and the air conditioning was perfect for even a summer vacatuib in Mexico (and a.c.'s can be aggrivating even in the most expensive places at that time of year). I recommend it if you want to relax in Mexico and eat and drink as if it is free.
It's a dirty hotel
I can't recommend it, because i was there and the hotel is very dirty, no maintenance, and the worst is " the trash room" on the sidewalk, you walk throught that side and you will smell no nice...please look for other place to stay...Pueblo Bonito is better...
I have been to the Luna Palace 4 times in the past 18 months......It is a beautiful location, and the staff is excellent. The accommodation is good, but the best part is the pool area and beach.
TripAdvisor Reviews Luna Palace Hotel Mazatlan
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