Barcelo Karmina Palace Deluxe
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Better think twice
What ever you do, don't waste your time on Karmina Palace! I
don't care what it's rated...
My wife and I just returned Mar 24th 2002. We were so dis-appointed. The
service is a joke and the food is poor, the same old thing everyday. The
restaurant with reservations was awful, the rules change everyday for
reservations. If you speak english, forget it! We were ready to come home
in the first three days. This place doesn't even have a sit down bar, if you
want to relax and have a drink, you're out of luck... There are alot of
great resorts in Mexico, this is not one of them. Obviously the travel
agents have not heard how bad this place is...
this was an amazing resort great staff and activities.
amazing cuisine . and wonderful rooms
I would think twice about Karmina Palace!
My wife and I just returned from the Karmina Palace 3/23/02..Trying to be very objective, we were totally dis-appointed.
CONS: The food was bad, something in the Denny's class. The service was a joke, something you would get at Motel-6. Golf course right on the property, but you couldn't golf there. They do have a safe in the rooms, but you pay for the lock per day. The hired help obviously caders to the Mexican Families, if you're American or from Canada, forget it..
Don't stay on the first floor if you want to sleep, all night long they move dishes and tables. This place doesn't have a nice sit down bar,if you want to have a nice drink with your wife, forget it! The entertainment was a joke.
The only reservation restaurant had terrible food and awful service, they change the rules for reservations every day.
I think you get the picture regarding the Karmina Palace, I don't care what it's rated. This place needs a total management change. I am not making these items up, this is what happen to us. I would suggest to spend your hard earned money on some place else. I really feel sorry for my wife, she felt very bad about picking the Karmina Palace. Do your research.... Happy Traveling!!
An amazing place
I just got back from Karmina Palace about a week ago and despite what a lot of the reviews say on this site, I thought it was incredible. I think that the service was amazing. The staff spoke enough english to communicate properly and many were even fluent in english as well as french and other languages. There were very friendly and help full 24/7. The entertainment was wonderful and the disco was a lot of fun, w/ a live band until 11:00pm and then after that a dj with the newest music. The food was not great at all, and was repetitive, but the rest made up for it! Very nice scuba diving at the beech, but not so great to just swim. Drinks were great and Pools, Landscape and rooms were wonderful!
I am so depressed to be home, i would definetley recommend Karmina to anyone, and I'll be sure to go back.
5 Star.....I don't think so
Where do I begin. The room was very nice, fridge in room which is advertised as a "mini bar" had water, 7 Up and Orange Crush only. Would have been nice to have some snacks like chips or candy bars.
The pools are very unsafe with no stairs to get in except in one of the pools. However you enter into the 8' end of the pool. Not great for people who just want to paddle around. Several people had large buises on their legs/hips from falling. And what was the temperature of the pool water?? Very cold to the point where there were no volunteers to play volleyball. The pool needs to be heated.
The food, very disappointing. We went to a 3 star all inclusive last year and the food was the same. Good for a 3 star not so good for a 5 star. We expected seafood not underdown chicken day after day. No pool bar service, no swim up bar. Service very good for the Mexicans but obviously not the same for "Americans". (North)
The evening shows where embarassing. Again comparing it to the 3 star we went to last year the shows at Karmina were very amature. The 3 star's entertainment was as good as any local theatre group performing, singing and dancing.
Karmina was not.
The most damaging thing happened on our last day. The bus was to pick us up at 1:15 to go back to the airport. Our luggage was picked up at noon. Lunch was on everyone's mind. All the restaurants were closed. Even the Grill was closed. To most of us who were leaving it seems very apparent that the hotel did not want to feed us one more time.....even though we paid a very high price to be at Karmina Palace. At 12:45 they finally opened one of the restaurants, however we were basically served breakfast leftovers.
I always judge a hotel or restaurant by asking "Would I go back again". A resounding "NO" to Karmina Palace.
Maybe a three star. If your lucky!!!
Visited the Karmina in January of 2002 and was not overly impressed. The rooms where great and the pools as well but that is all the good that we have to say. Listed below are things either wrong or not provided:
* the food was horrible, repetive and not
* there is not golf at the hotel as advertised
* there is not tennis at the hotel
* there is not a swim-up-pool-bar
* there was not pool side drink service
* there is not a mini-bar in your room, the
fridge is stocked with water and pop
* there are many extra or hidden charges
* service was lacking as they were not provided
with the items to fully serve you.
* the beach is very small and rocky not really
suitable for swimming or "long strolls
* the beach is also beside the 18th hole at the
Las Hadas Course meaning you have to dodge bad
We are annual travelers who normally have a great time, however, this is the first time we were away and were really disappointed, if you are looking for 5* service and food to go along with the accomodations this is not the hotel you want to go to!
Karmina Palace - Great rooms, all else average
Just returned from a week at Karmina Palace with spouse and another couple. Rooms are beautiful, food is just OK, drinks could have been better. Not many choices and no high-end offered (even for an additional price). Wine choices are "red or white" and usually from a jug. Stocked mini refrig. in the room consisted of soda and water only. Service was good but not 5 star great.
We all enjoyed being there but 5 days would have been plenty. Went for 7 because of better airfares. We were dying to get home for a really good meal with a nice bottle of wine. Couldn't even buy wine at the local store.
Golf courses were quite nice, but pricey. Tennis was advertised, but they didn't help set up matches. Beach was small, but adequate. Have to dodge golf balls being hit from above. The 18th hole of Las Hadas golf club is right above your head when you are in the water off the beach, so you hear "FOUR" a lot! Once was enough for me, but our friends would like to go back. Las Hada was right next door. Hindsight, we should have split the time.
WHAT A HORRIBLE PLACE do not go there EVER
WHAT A HORRIBLE PLACE
I wouldn't stay there again if it was free. definately not 5 star. i would say more like 1.5.
food is horrible, we were hungry the whole week, the staff is not accomodating, the service is awful, no entertainment, the kids club staff is discrimating againt american kids, the beach is overrun with ants, very
unsafe pools, one of our kids fell in the pool and hurt her head, we called the doctor and the hotel charged us for it.
My family just returned from a week stay at the Karmina Palace during the first week in December, 2001. It was most enjoyable. The grounds are spectacular, the nightly entertainment was outstanding with beautiful costumes. The activity staff was a great group of people that were very helpful. The food was good (somewhat greasy and repetitive), the service was fine and the drinks were plentiful. Our children, ages 12, 8 and 6, enjoyed the kids' club so much we had to beg them to leave. The girls in the kids club treated our children very well. Our only complaints were we had a hard time getting face cloths and the Reef Regency Vacation employees, who lurked in the shadows and preyed upon the "new faces". A wonderful experience!!
Hotel looks great. Service doesn't match.
Dominated by Mexicans on vacation, Americans tend to get second class
service due to the language barrier.
Food is so, so. Pools are great. Waterslide is great (when open).
Kids club is not well run. Shows are very amateurish.
Conventions take priority. Hotel is often overbooked.
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