Jaz Mirabel Beach
How has this resort rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
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Historical Traveler Reviews Jaz Mirabel Beach Sharm El-Sheikh
My partner and myself stayed at the mirabel for 2 weeks 17th-31st August.
The hotel is beautiful, large loads of space, plenty of pool space and big beach. The rooms also have lovely decor and are very spacious, the AC is fantastic, and can be kept on 24 hours a day. the room also has a mini fridge which is superb for keeping the water cool.
It states in the brochure that there is two Buffet restaurants, however one is for breakfast the other for dinner. On our first week it was like a cattle market at times, if you picked the wrong times to eat,ie when everyone else wanted to eat. It all became a bit to much at times. However our second week was the exact opposite as the hotel seemed empty, so it became pleasurable at meal times. Honestly speaking when the place is fully up and running with a full compliment of guests i think they will struggle for space, as there was a few mornings we went for breakfast and could not get a seat , because the waiters just could not keep up with clearing tables, getting drinks, coffee tea ect.
As for the food. Buffet was pretty large with a wide selection of food on offer(depite the fact everything was cooked in oil). As for choice we personally where always lucky, there was always something on the menu that i liked, but after two weeks i was sick of looking at rice and pasta, but i suppose thats what comes with All inclusive you will never satisfy everyone. But on a whole i cant say that we did not enjoy the food. There was also a carvery on everynight with the likes of lamb,beef, veal ect which i did enjoy. The waiters where pretty good in the buffet restaurant, very helpful and making things as easy as possible for you, with the occassional joke thrown in. They also had a wide range of desserts and a huge salad bar, again i would say the salads where not my cup of tea, as they where all soaked in oil, but hey hoe.
Wide selection also of AI drinks, from Vodka,Rum,Whiskey(all local), beer and cocktails. If you like a drink then you will like it here, the measures are enormous. They also have a selection of tea's, coffees ect. Again the first week was a nightmare, the bar area was so crowded that the barmen could not keep up with the demand, problem being that most of these guys have never seen a rum and coke before or made up a cocktail in there lives, with the hotel being so new, they are trying to bring these guys up to speed, which in all honesty was not happening to well. The guys did try and some of them do work there butts off, long hours 7 days a week, so you could not help but feel sorry for them when they made a mistake.
Pool snack bar. We used the one nearest the beach(they will remember me). Had to complain several times in our first week, cold food on most occassions, and extremely poor service, usually with the arabic guests being favoured over everyone else. This was all sorted out on our second week as the manager had got wind of it. We watched the manager in our second week and he was checking every area of the hotel on a daily basis, chefs from the buffet restaurant where also doing daily checks in the snack bar, because i think there had been that many complaints from guests on our first week. On our second week they had redeemed themselves everything was warm and well cooked, and the pizza's improved 10 fold.
One thing to note though, and please take notice. There hygiene standards are extremely poor. If i watched the chef once at the snack bar use his mobile phone, handle meat then bread directly after it without once washing his hands i watched it 100 times. People may not think this is a big deal, but once you come down with the runs/stomach cramps, that lasts your full holiday then you start to take notice of your surroundings.
This gets me onto my next point. The rooms are cleaned daily and they look like a new pin, but unfortunately if you sit down and watch your cleaner you'll see that there cleaning standards are atrocious. My partner was holed up in the room as she was extremely unwell. Our house cleaner was really nice and this is the part i feel guilty about. My partner watched him."blue cloth in hand cleaning the patio doors, from there he goes to bucket that and i quote, black dirty water rinses the cloth out. That same cloth then got attached to the brush and the floor was cleaned with it, from there the toilet pan was cleaned with it, from there the sink was cleaned with it". I could not believe it when my partner told me this. So i complained, but they still did not really get the jist of where they where going wrong, the next day the cleaner was using two cloths, but still the black old dirty water that had been transferred from room to room. Its not really surprising why most of the British guests i spoke to came down heavily with painful stomachs and the runs. the cleaner got into a lot of trouble for this as he pointed out to us, which was unfair, he was only doing what he was told. Most people will never get to see there room being cleaned and in what manner, because most guests are out all day like we usually where, but my partner seen it for her self that day.
So thats about it. Some people may say that some people just like to moan about anything, but in my case i had good reason to moan, because 5 star service it certainly was'nt on a lot of occassions. I am very sure through time they will get up to speed, as the manager appears very nice and approachable and he appears the type who will get things done. But as stated above, accpetable hygiene standards and staying well on holiday is of paramount importance to me.
Also to add for people. There is not jetty at the beach of the mirabel, probably never will be. However there is a jetty to the left in the hotel next door. We used that its around 800metre long, then from there you have another 80 metres to get to the edge of the reef. We could not get into the reef most days from here as the waves where to strong and coral to sharp(have the gashes to prove it.) If you go down late afternoon though the waves have usually died down, and you can snorkell out to the wreck, which is honestly amazing.
Also as has been mentioned, there is a beach 15 mins walk to the left when you come out the hotel, the snorkelling was supposed to be excellent here.
Sharks bay is also lovely that is 15mins in a limo from the hotel which will cost you £8.60 one way.
Namma bay is also 15-20mins limo ride away, same price as above.
As for walking out of the resort at night, its not advisable, there aint nothing about anyway. There is little group of shops opening up outside the hotel, 5min walk, the pharmacy is up and running.
Well thats as honest of a review i can give the mirabel. Overall we did enjoy the holiday and egypt, met some cracking people who we will stay in touch with, but there where to many little niggly things like i stated above that really put a dampener on things at times.
Arrived back this wek from a weeks holiday in the Mirabel Beach Hotel. The Hotel is beautiful and because its new there really isnt anything you can complain about, the only thing that really niggled my partner and I was the intrest given to the germans! the way the waiters laid out towells on their sun beds and brought them drinks all day but did we get asked? No. We did get a good deal when booking but that shouldn't make any difference to the way we are treated on holiday. I would always treat people with respect no matter what thier religion or nationality so why do we get treated like this. I must admit it was mainly round the pool area and everything else was lovely but it's just annoying. The disco wasnt open but it was due to open in a few weeks and then I'am sure there will be something for everyone. Try high tea at the A-la-carte they have treats that are scrumptious.
Loved it, loved it!
Just got back this morning after 8 days of lazy sunbathing and wish it had been 8 weeks!! After iffing and wiffing for weeks about cancelling this holiday having read one of the very first reviews, I'm just so glad that I didn't - it is absolutely beautiful in so many ways and in my opinion getting better every day. By the way, this could go on a bit, so stop now if you don't want to fall asleep....
Our room was wonderful - we were lucky enough to get one with both sea and pool views. The first room we were given had the strangest smell and no sign of the promised sea view, but a quick visit to reception and our room was changed instantly with no problems.
The guys cleaning the rooms are superb - very friendly and always with a ready smile (wish I could have brought one home to sort my house out!). They definitely deserve a tip, even if just for the great towel sculptures, but they do a wonderful job of keeping everything clean and tidy. And what's more, not one single mozzie seen either inside or outside the room all week - what a bonus!!
As for the restaurant, I really can't think of anything to complain about. There was always plenty of choice for both lunch and dinner, unless you went in quite late (eg 9.30pm when they close at 10pm!) We only tried breakfast once as we were always too full from the night before, but there was tons of choice. I know some people didn't like the food there but I think you'd have to be extremely fussy or unlucky not to be able to find something to eat at any of the buffets. I also heard people complaining about arab guests getting preferential treatment. I personally didn't experience anything like this. In fact all the waiters were extremely attentive and tried very hard to speak English to you and 'make friends' with the kids. I also heard people class this as sleaziness, but I guess it depends on how you want to interpret things.... We didn't try the Italian a la carte restaurant as we were so happy with the buffets, but at my girls' insistence we did have a couple of lunches at the snack bar.
The pools are lovely, and again the waiters can't do enough to help you, getting your towels, drinks, etc. There are four pool bars (two doing snacks and ice cream) and three beach bars (with immaculate toilets!). The beach is OK, but doesn't seem to be very popular. The sea is only ankle deep but you can walk out further towards to wreck - reef shoes highly recommended, quick visit to shops may be needed! We walked along to the next hotel to use their jetty - apparently some Mirabel Beach guests had been asked to leave the jetty at some point, but we didn't have any problems whenever we went on. Although the water's still quite shallow here, it is possible to snorkel and see quite a variety of fish. I understand that the Mirabel Beach will have their own jetty (and pool slides) eventually, but no sign of anything as yet.
The hotel entertainment was low-key and very German-led by Tui, although they were very happy for anybody to join in. I think English kids would struggle in the kids club, but can't really comment on this as my girls were too old to try it out. The evenings centred around a female singer who wasn't particularly brilliant but was very enthusiastic! There were a couple of evenings when they brought in other acts, but we were always too tired by this time, so didn't see much of them. Incidentally, all inclusive does finish at 12 midnight, but the Oriental Flair bar stays open 24 hours if you're willing to pay.
Somebody asked about building work - there's building going on for miles around, and immediately next door to the hotel, but it's not particularly noticeable unless you happen to have a room overlooking the building site. I know some people were put into these rooms, but can't understand why as the hotel was obviously not running at full capacity. They are also currently building the other two parts to the hotel (Mirabel Park & Mirabel Garden? Can't remember...) but again, I wasn't aware of this until we left the hotel.
As with all hotels, there are obviously some negatives, but the worst I can think of is the persistence of the hotel shop keepers - they are definitely worse than the Turks! Although there aren't 70 shops yet there are more opening each day, most of which you need your haggling skills for. I preferred the little supermarket (open 24 hours) - they don't hassle you to come in, let you browse in peace and they have wonderful air con too! Everything is already priced and I found alot of their gifts cheaper than the other shops - maybe I'm just no good at haggling! There is also an HSBC 'bank' which opens for a couple of hours each morning.
As you've probably gathered, we thoroughly enjoyed our holiday and would definitely go back to the Mirabel Beach given half a chance! If you're looking for a chilled out, relaxing holiday I would highly recommend this beautiful hotel with its wonderful staff.
PS: Have tried uploading photos but I'm struggling with modern technology - sorry!
Fantastic relaxing holiday
My wife and I recently returned from holiday in the Mirabel beach resort, and found it to be the most relaxing 2 weeks of our lives.
The hotel was spotless, staff really helpful, and food was great.
I would recomend this hotel to anyone looking for a lazy holiday, although there is a great deal of trips to go on.
If there was anything I could say bad about the place was the fact that the staff where not fully trained yet and found it difficult at times dealing with people's request's. hopfully this is all ironed out by now, as it was just opened.
dont be put off though because as far as value for money goes this is got to be one of the best places to go for the price you will pay.
We have just returned from the most fantastic holiday ever!! Spent a week (all inclusive) at the Mirabel Beach Resort and needless to say, we have started planning when we can go back!!
The hotel was fantastic. The food in the main buffet restaurant was great although towards the end of the week, it did get a bit repetative but there were other restaurants on site where you could book a al a carte meal.
The hotel had 4 pools including a pool for kids and everywhere you went there was a pool bar or snack bar so you never had any excuses not to eat!!
The rooms were great and were cleaned to a high standard everyday. We even got left clean towels everyday which were shaped like swans or flowers and scattered petals every day. This was nice touch!!
The standard rooms can sleep four but we did not realise this at the time of booking and so had 2 rooms for the 4 of us.
The hotel has its own private beach but the sea is very shallow and not good for snorkelling. However 10 minutes walk down the beach and you can enjoy brilliant snorkelling.
The hotel staff are so friendly, welcoming and helpful and can't do enough for you hence excellent service.
The hotel offers health club and spa facilites and you could quite easily stay here without leaving the hotel once!!
There were also shops and a 24hr supermarket on the complex where you could buy gifts etc.
The hotel also offered a taxi service for their guests to use. You could call the local blue and white taxis but by booking through the hotel guaranteed that the taxi was insured and air conditioned and safe.
The hotel is in a great location for visiting the resort centre, Naama Bay and also the old town which was called Old Sharm.
I would strongly recommend this hotel to anyohe wishing to visit Sharm el Sheikh as it is a new 5* hotel with 5* service. we had the time of our lives.
Just open and we fell in love with Mirabel
We arrived when the hotel had opened only 3 days before. All was beautiful, very clean all staff helpfull and very friendly. We - a family with 2 kids of almost 15 and 13 - had the time of our life. Go to the gym and meet Ashraf. He really knows what excercise is all about. In the main restaurant Mr. Rabie knows how to train the waiting staff - say hello to Whaled. The buffets have a large variety, the dessertchef - Chef Mamdouh - is a wizzard with sweets. Say hi to him too! Our family room was for our family a litte cramped, the beds for the kids very hard. Take your own pillow, that helps. The beach is very clean, the Reef is a perfect poolbar/snackbar. Say hi to Reda and chef Sameh here. You will find you are a guest here and not a tourist. Enjoy every minute, this is a resort to return to. Regards from the Dutch family Vermeij.
Great relaxing family holiday and first visit to Egypt
Initially we too were worried about the fact that people were reporting back that the hotel was unfinished and had no facilities. I can tell you that there was no need to worry.
The hotel looks every bit the 5* hotel when you arrive with its sumptuous furnishings and solid marble walls and floors, bedecked with crystal chandeliers. We felt very safe as there were security on the hotel entrance and all around the complex but were careful to keep their profile to a minimum.
Initially I was concerned that having walking difficulties the stay was going to be a problem as there are no lifts and there are marble steps up to the main lounge and lobby. However there are only two floors and we were on the top lol, I did manage although somewhat slower than other guests. When the members of staff saw me coming they ran to open doors etc. In the restaurant they took my plate off me and carried it to my table. Small gestures like that really make a difference to your quality of stay.
The pools are all family friendly with no steep inclines or sharp edges. They gently slope and are very well kept. It was reassuring to see water samples being taken to be tested and dip sticks being used. There are no waterslides however but I honestly wouldn't think that it is a basis for cancelling a holiday.
I did have a concern with some of the Muslim women that had turned up at the hotel during our stay and took to getting in the pool fully clothed. In a 45 degree heat it isn't rocket science to know that clothing would be full of sweat and harbouring bacteria. I know there was a lot of concern about it but I think the General manager of the hotel is really on the ball. Any complaints/suggestions he takes very seriously and acts on them immediately. I therefore think that this problem will be addressed very soon if not already.
It was the first hotel that I have stayed in where the mattresses and pillows/duvets have all been brand new. That was a delight in itself.
Because we arrived late at night and by the time we had checked in there was very little left in the restaurant we were a little grumpy when we decided to go back to our room to tuck in for the night. It was lovely to see that they had pre-empted our situation and found a plate of cold cuts and bread for each of us. So yes we tucked in in more ways than one.
Everyone seems to be going on about the jetty. Quite frankly because the next door hotels is so close there really is no need for another one. The beach would be a good place for little ones as the sea is so shallow. You can walk out for ages and it not go above your knees. This was a disadvantage to us however so we chose to stay by the pools most of the time. It is correct that if you walk 10 minutes along the beach to the left then you will come upon a little bay - you can't miss it because there is a watchman sitting on a tower watching the coral. Take a small amount of bread and the kids and it is an experience of a lifetime. Just off the shore you can stand/snorke/swim with all of the fish you want to. I am not a good swimmer and I was able to see more varieties of fish than I have ever seen in an aquarium. I talked to some experienced snorkellers who have been all over the world and they said they have never seen so many species in such a small area. It made our holiday.
With it being a new hotel there are obviously going to be teething troubles. New staff learning the ropes and the language of multi nationalities etc. We had some lightbulbs missing and the room that my son and daughter were in had a broken shower but both were rectified. If you have a problem tell them its pointless moaning about stuff when you get home.
I sought out the head chef to compliment him on his food and staff as they work tirelessly. Apparently there are eight different teams of chefs in the kitchen to give you some idea of the effort that is put in. There is even a team of butchers. People amaze me when they go abroad that they don't like to eat 'foreign food'. You won't get roast beef and Yorkshire pudding perhaps but what you will get is signature dishes from around the world cooked fresh and with great attention to detail. We all thought that there was oodles of choices and that there was something for even the pickiest of eaters. The deserts were especially delicious.
The drinks were variable and by that I mean the likes of the cocktails. Being new staff they all had different takes on them and varied greatly in strength.
There were many nationalities staying in the hotel and whilst that doesn't bother us at all, I more than a little upset with a family of Germans who decided to mock us for no reason. I was with my daughter at the time and I was quite disgusted.
The only hick we had and I would ask all of you going to make sure the same doesn't happen to you is that when we went to check out we were presented with a bill for over 20 euros for soft drinks out of the mini bars. I took exception to that as the hotel supplies bottled water which we stored in the fridge. Also we were buying bottles of Coke at their supermarket and putting that in the fridge. The only thing it could have been was that either the room staff were making up fictitious bills or they were stealing from the minibars. It was up to the hotel to work that one out as I say they are all new staff so some dodgy characters could feasibly slip through the net. Oh and that reminds me there is a secure safe in each room to that is reprogrammable with your own number of choice. The bill was dropped and we signed saying that we hadn't used anything from the fridge and that was the matter finished - just be aware in case its a scam going on.
In conclusion it was a terrific family holiday and would be a nice quiet honeymoon location or holiday for couples or older.
Entertainment winds up at 12 so no probs with noise etc.
Party revellers and the those looking for that type of holiday would not be happy here - but hey that is no bad thing in my book. I have took photos so that you can see what a lovely place it is. Hope this helps you all to make your decision.
We had a fantastic holiday at the Mirabel. The rooms were spotless as were all the facilities. The food was excellent and there was a very wide range of different foods. The staff were so friendly and helpful and made you feel very welcome, nothing was too much trouble. This resort tends to cater for the more relaxed holiday maker and maybe wouldn't suit people who like to get out and about a bit more. As the resort is still resonably new there isn't much to do outside the hotel but saying that it's not difficult to arrange excursions.
I would recommend this hotel to anyone who wants a relaxing, care free break with excellent hospitality and great views of the ocean.
An honest review
we stayed here the first week in august and find it hard to believe that anyone staying here before this date found everything fantastic as only minimal areas were open then, however ,even during the week we were there more and more places opened,e,g, restaurants , pool bars, entertainment,,,,,
as you would expect from a new hotel all was clean fresh and new, staff lovely , mostly germans and arabs here,and food reflects this, cocktails-beware, nothing like we would have,,
there is no jetty and unlikely to be for a long time ,if ever, NOT suitable for snorkelling, but a walk 10 mins along prom there is an area with a lifeguard where snorkelling is safe,
there is nothing to see outside the hotel,so no walking out ,but no need ,really,each day more shops within hotel opening , there i ssupposed to be 70 eventually, there were 3 open when we were there , but more opened each day,would advise buying from supermarket there, prices are on goods,, no hassle from shop owners ,, and air conditioned,,,,
i think this is a fair review of what we experienced
My wife and I have just returned from a week at the Mirabel Beach in Sharm El Sheikh. The hotel is brand new, the facilities were great and it exceeded all of our expectations. The staff could not do enough, the food was superb and our Thompsons rep lianne was very friendly and approachable. There was one A la carte restaurant open during our stay and the food was out of this world. The main buffet has a large selection and you have to try the all inclusive cocktails!!! We have travelled with thompsons many times and once again we were not disappointed. This really was a holiday to remember and i cannot recommend it highly enough.
Mr and Mrs Walker
TripAdvisor Reviews Jaz Mirabel Beach Sharm El-Sheikh
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