Inter-Continental Presidente Ixtapa
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Historical Traveler Reviews Inter-Continental Presidente Ixtapa Ixtapa/Zihuatanejo
Great Weather But.......
We just returned from Ixtapa, 1/3/2004, after a seven day stay at the Presidente Intercontinental Hotel. The weather was definitely the best of anywhere in Mexico at this time. My family travels to Mexico 3-5 times a year, because my husband finds it a relaxing place and we have stayed at all the highly ranked hotels and all-inclusive hotels throughout Mexico.I have no grips with the staff or the service or the friendliness of the employees, though tipping makes them quite a bit more attentive then not, especially if you want drinks in a beach palapa. My only comments are these. There were not enough lounge chairs for all guests. People were getting up at 4 and 5 am to save seats, which seems crazy, when you are there to relax. Later in the week we found out people were paying security guards to save seats in choice beach and pool locations, so they would not have to get up early. There were not enough hair dryers, and we our 5 rooms went without one for most of the vacation. The food was OK, definitely not gourmet, though there was plenty of it, unfortunately, I am used to the european standards of the Iberostar chain, and was really disappointed in this respect. Also extra surcharge of 160.0 pesos if you want lobster or shrimp dishes, where the other all-inclusives offer this without charge. No icecream availbe for the children during the day. Good luck with dinner reservation at the specialty restaurants, unless you are in line waiting to make a reservation by 7:30 am!!!The rooms were adequate, still old with probably had a minor facelift. Weak or non-existant activities staff. Depressing Childrens Chiquita Club, stuck in a basement. if you love your children do not put them there, keep them with you or leave them at home. Pool view is better than gardenview or deluxe tower. Keep track of your towels, two of ours were stolen the last day, there is a charge of 350.0 pesos per towel. We also experienced and earthquake of 5.6 strength on 1/1/2004, so I would hate to be trapped in the Deluxe Tower when that happened again. To their defense, this hotel was at 99.8 % capacity when we were there, they did put on a very nice New Year's Eve party- though we did have to wait over 1 hour to make a reservation to attend, when we would of like to have been on the beach. The weather WAS fabulous! I will not stay here again, if we come to Ixtapa, The Melia Azul remains our first choice. Or I hope the Iberostar chain builds a hotel here!!!!
We went to Ixtapa from Dec 26-Jan2/04, and had the most wonderful New Year's Eve at the Presidente InterContinental. They sure know how to put on a party. Lively band which included a 5- course dinner and fireworks at midnight. We took both our teenagers and they loved it.
The only problem was there was not enough lounging chairs at the pool and beach. We had to get up early, 7 am to save a chair under an umbrella. Unfortunately, New Year's eve week is the busy week. The food and service was wonderful. We stayed in the villas which were nice and did not have to deal with waiting for an evelator if we were to stay in the tower. Bike trips available on their nice brike trails that they have in Ixtapa. I can hardly wait to go again and wish we had stayed for 2 weeks. Also, it would be nice to have the option of staying 10 days, but not currently available to us CANADIANS.
Perfect Chirstmas Vacation
Me and my family of 4 previoussly stayed at the intercontinental presidente in ixtapa. For starters, lets just say i have no complaints whatsoever. If you have been to Ixtapa you know what it is like. If not, Ixtapa barely ever has rain. The sun lasts all day until about 5:00. Everyday it was about 85-95 degrees ferenheit. The resort exceeded my expectations. One reccomendation I have for you is make sure you book the oceanview room and not the gardenview room. The oceanview room is a nice sized hotel room however the garden room is quite small. The staff at the hotel are very outgoing and always willing to help you. As well there are a couple english speaking employees on campus incase you have any detailed questions. During the day, activities include: beach volleyball, water volleyball, water polo, bingo, and always a daily contest such as hole-in-one putting or ring toss or darts, etc.All of the staff have a great sense of humour.
Another reccomendation is if you want chairs on the beach you have to be up very early around 7:00ish to get your towels and put them on a chair. Otherwise you will get ok pool seats or if your lucky better located pool seats. The food at this hotel is not too bad. I wouldn't give it a 5/5, but it's definately around 4ish. Breakfast is your average resort breakfast with omlettes, pancakes, bacon..you name it , they have it. Lunch you can eat at the snack bar where they have hot dogs, hamburgers, nachos, etc. You can eat at one buffet which is ok, however the other buffet has a sandwich maker. The man makes sandwiches to your likings and then toasts them. It is delicious. At night you can eat at the buffet which is ok, or you can book the Italian restaurant which has pastas and such. There is another restaurant where you also need reservations however, it has great food such as stake, ribs. The bars are very conveniently located. The bar by the pool is a swim up bar and a bar for people on the deck also. At night there is a bar near the lobby which makes delicious drinks. The bartenders are generous with the alcohol amounts. As well relating to the campus, the pool is really nice and big. The beach is PERFECT. The ocean is safe and clean.
The waves can get quite big. There is a big undertow on some days. The beach isn't rocky at all perfect sand. There are always live bands.
There is a 5-piece band that plays a lot at the resort. At the bar there is a fabulous guitaring duet. Every Sunday and Tuesday is a mexican fiesta night meaning every restaurant is closed except one reservation restaurant. The fiesta does have some good food if you are not a picky eater. At the fiesta there are many vendors. Speaking of vendors, there is a flea market not so far across the road where you can get good deals. On the same beach as the presidente there are a bunch of 4+ star hotels so feel free to go exploring. Also whenever there are contests or bingos you can win water bottles, coffee mugs, bottles of tequilla/kahlua, t-shirts, visors, etc. Also on the beach there is parasailing which I highly reccomend which they charge $20 american, and there are jet-skis(sea-doos). The jet-skiing is more expensive. $45.00 american per hour I belive. As it is Mexico, I reccomend you bring bottled water. Don't overeat with the mexican food because I promise it will take revenge. Leaving Ixtapa you are promised a nice tan. If you are debating on if you should book this trip or not, I hope this review will make up your mind because I highly reccomend it. Also take into consideration that Intercontinental is a huge chain of hotels. Oh I forgot. Open all night long starting from 11:00pm a deli is open with pizza and sandwiches so you can bring that up to your room. I hope this rating was useful!
Had a great family vacation and would return!
Just got back from a great 5 day XMAS vacation at the Presidente Inter-Continental in Ixtapa, and I would give it a strong recommendation. My wife and I were there with our four kids (ages range from 7 to 18). We have been to a bunch of different Mexican resorts and hotels, and have much to compare it to.1) The beach and weather are fantastic. Every day it was between 85-90 outside, the ocean temperature 80 and no rain at all. It has perhaps the best winter weather of all the resort locations. It very rarely rains during the winter so you can count on the weather. 2) The resort is somewhat tired, but clean and adequate. Don't expect the Ritz, but it works pretty well. We always insist on seeing the room first, and they tried to stick us in a terrible location. Make sure you see the room before you accept it. 3) The pool and beach are spectacular. Views are wonderful and they do a nice job with the exterior. It has perhaps the best sunets I have ever seen in Mexico. 4) Food - it took a few days to get the lay of the land. The buffets are fine for breakfast and usaully no problem getting in. Lunch also works just fine at one of the three restaurants right near the pool. Dinner another matter - try the Steak terrace place and avoid the Italian restaurant. You might also want to consider a few dinners across the street in Ixtapa village, Frank's is the best. Reservations must be made first thing in the morning since they do fill up. We sometimes had to take a 9:30 reservation just to get in, but then showed up when we wanted and got to sit down.
(Sometimes a $2 tip makes a big difference.) BIGGEST TIP - The 24 hour room service is great. Cost is $2.50 for whatever you order, it always comes within 30 minutes and the food in many cases is better than the buffets. Also, you can order unilimited water bottles from room service, which you can't get at the bars or restaurants. 5) Activities -- lots of fun things to do, we participated in volleyball, water aerobics, beach activities and attended the night time entertainment.
One more tip about the beach chairs. If you want to reserve one, get down there by 7:30 am, they fil up very fast. CONCLUSION -- The place is great for families, food works pretty well, and the location and weather can't be beat. We'd go back!
Presidente Not So Good
If location is everything then the Presidente Ixtapa is the place to be. If you want good food service and good food then you may want to look elsewhere. Our first night was spent in a musty room facing the street and Senor Frogs Saturday night bash. Next morning we were able to pay the upgrade to a pool view room that had no smell but as with all their rooms could use an update. Unless you can personally chose your "Garden View Room" get a Pool View Room. Got tired of the over cooked buffets, poorly prepared items in the ala carte, hot plates and cold food and small portions. Breakfasts were good. Had to sign up for the three a la carte venues and you get one voucher for each. Hotel staff did not always know what was available and there is no info posted that tells you what is happening that day or upcoming events.
The Concierge was very busy handling problems.
El Presidente Is A Great All-Inclusive
The El Presidente was such a great deal. We were totally satisfied with our room, the food, the service and all of the amenities. We talked to people who have been going down to Ixtapa for over ten years and they won't think of staying anywhere else. We would definitely stay there again.
We just returned from the Presidente on March 10, 2003. We stayed for a week, it was glorious. But when we first arrived we were a little upset. We didn't have a great room, it was ocean view but it was kind of smelly. No problem! We were taken to several other rooms, given our choice and had a wonderful wonderful time. We ended up in an Ocean front room #3423, it's a good one! The staff, especially bell man Jorge Luis, are fantastic. They all really know what it takes to make picky Americans happy. The food was great, drinks just right, the whole property just breathtaking and beach, wow! We have taken several Mexican vacations and this ranks#2 on our list. #1Gala, Huatulco.
We just got back from Ixtapa. We stayed at the El Presidente and we can't recommend it enough. Very clean, great food and drinks and absolutely the nicest employees possible. Also our travel guide, Miguel with MLT Vacations, was 150% helpful. We would definetly go back there and recommend it to friends and family.
Third trip to the el presidente
this is our third trip to the el presidente. Last year we went to the east side of Mexico, 'Playa Del Carmen on the riviera mayan'. We went with three other couples because they have been there before. All I could tell them is that they have to go to Ixtapa to see what they are missing. The trip was fine, but nothing comparible to the weather, the landscape & the friendly people we encountered here. We were at the Westin in Ixtapa on our first trip in 1999. Very nice but expensive. We then went to the el presidente the next year & will keep coming back. The rooms were very nice, plus we could get upgraded if available. The help there was unbelievable, so friendly, helpful, & courtieous. The only bad part is that we couldn't get any good golf deals anymore. Please try and do something for the golfers Thanks Alot, Dan Karppinen Cromwell, Minnesota
The staff is what makes this place
We just got back from our week long stay at the Presidente in Ixtapa. We had a blast! It was a little slow the week we went but just about everything was open in both Ixtapa and Zihuantinejo. The week after thanksgiving must have been the reason.
The hotel itself is nothing spectacular. The rooms were a little dated as well as the grounds. Everything is very clean and well maintained though. They also need to hire a interior designer for the rooms. They are all white with no pictures, intitially I thought it was funny, but it wore on me after a few days. I have been in hospitals that are more inviting.
The hotel is in a great location, right in the middle of Ixtapa. A shopping plaza is across the street complete with Senor frogs. The beach is incredibly safe for walking at all hours and I think best beach is in front of the Presidente.
As our stay went along we found out we were in the best room in the place, due to it location. Room 3154 is at the end of one of their older buildings. It is right on the sand, with a picture window of the ocean you can see from bed. The Balcony is huge as I think most others were in the older section. Presidente sells these rooms as pool view rooms but I think they all have ocean views, especially 3154 which is unobstructed with the exception of one palm tree. There is a newer tower that has all their ocean front rooms but none have king size beds. Also the tower rooms are kind of a walk to the pool and beach. The Garden view rooms, Forget em!
The hotel grounds are very clean and manicured. They are constantly working on it. The Pool is shallow(max 4ft deep) but is big and has swim up bar (we indulged this a lot) and volley ball court. It is very clean and not over chlorinated. There is no real Kid designated place in the pool, so if you dont like kids, you will not like this pool.
For sun bathing, you have the pool or the beach. both have plenty of seating and are served by waiters trying there best to keep your drink full. We spent most of our time sitting around the pool. They have umbrellas for those who dont like skin cancer. The beach was raked every night and also has umbrellas.
Food, You want food, you can get it here when ever you want. They always have a resturaunt open 24 hours a day. Not to mention their awsome room service. We had breakfast on our balcony a couple times during our stay. The waiter comes to your room, sets the table up with everything you could possibly want for a good breakfast (coffee, bread, juice , and what ever you ordered). The Presidente sandwich was my favorite room service item. The resturaunts were all great except the reservation only La Terraza. In my mind, skip it. If you want fine dining go to EL Faro at the Pacifica Hotel. The Italian food resturaunt was a little disappointing but was still good. I think the Presidentes gem is their buffet and room service. These two would get me to come back in a second. The Food is good, just keep your expectations from thinking you will be eating gourmet.
The Best thing about the Presidente is the staff. I travel a lot and have yet to see a staff that was more attentive than here. The staff was always there at every turn to make sure you were happy. Tipping I think helps a little, but no where close to the kind of tips that are expected somewhere like Hawaii. The lack of guest could have contributed to this, but I doubt it. These people working here are just happy and kind people. My wife and I would come back here solely on the way we were treated. First Class customer service.
This hotel is a strong 8 out of ten in my book. The good far out weighs any draw backs. I would go again in a second. Make sure you get room 3154.
TripAdvisor Reviews Inter-Continental Presidente Ixtapa Ixtapa/Zihuatanejo
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