Iberostar Mirabello Beach & Village
Travel Blogs from Agios Nikolaos
It claims to be a 5 star hotel, but: has policies and behaviour that you would find in a 3 star hotel. a) the reservation we made through Booking.com was not honored, and we got "garden view" rooms instead of the "sea view" that had been reserved and confirmed. But we had to pay the same price we had contracted for the "sea view". b) we were …
... all the Greek people have been the restaurant owners were great. Apart from a slip down the stairs, we had a great night capped off by a classic taxi driver. The next day we signed up to see more of the islands which included a great view of 'Thira' (Santorini's main island), a climb up the active volcano, a swim in the hot "springs" ( more like a warm Murray river), swim at little Fira and its clear waters and finally finishing ...
... island, which we barely touched upon, or to tour through the Eastern half, which we didn't touch upon at all.
Having an evening flight out of Heraklion to Cyprus afforded us the opportunity to tour through some of Crete's wine country, with perhaps its most renowned region being conveniently located only a handful of kilometres from Heraklion's airport. It would be a perfect end to our time in Greece - what better way ...
... but we met a famous DJ and the music was very good so still lots of fun! And it means no hangovers this morning. Bonus! Now just waiting for Michael and Hannah to wake up so we can pack and be away from our incredibly creepy hotel manager who we suspects hates us, though we don't really know why! Bring on Venice! Love Molly ...
So there's nothing to do in Crete except lie by the pool or get drunk at night, meaning the blogs are a little boring! Last night we were all trying to save money and catch up on sleep so we decided after a day in the sun that we'd stay in and left the girls to go out. It was actually really nice to have a night of peace and quiet and Hannah and mike bought tea so they ...
How has this resort rated in the past?
Historical Traveler Reviews Iberostar Mirabello Beach & Village Agios Nikolaos
Overall we had a lovely holiday and were quite happy after reading some negative reviews prior to our holiday. My girlfriend and I booked the holiday in June through Sunstar leisure. It wasn't the most amazing all inclusive hotel you will stay in but neither did we expect this after paying a 'middle-of-the-road' price for a holiday.
Spent a week here in September 2005. The hotel is in a superb location with magnificent views and only a quick 5 euro taxi ride into the centre of Aghios Nikolaos. However, beware! Many guests, including ourselves, were not allocated the accommodation they had booked. Family rooms for 4 adult passengers is just not acceptable. Neither is the sister accommodation in Mirabello Village which is on a steep hill with many steps when we had specifically booked the hotel because of this. Reception staff were most unheplful, many references in the hotel's guest comment book regarding this. Also, lack of staff in the restaurant and paying for the hotel's own sunbeds, in some areas but not others, seemed ludicrous. The hotel has the potential to be 4* but did not live up to the usual 4* standards or expectations. Food was good but repetitive so go out and about and find some really authentic Greek food in atmospheric surroundings. We found plenty. Entertainment team tried really hard but needed professional acts to support them. Heraklion airport is a nightmare: queuing outside in the heat, endless waits to check in and for passport control and when you do get to the departure lounge you can see why they delay you - just enough seats to accommodate two plane loads of passengers. It really is the worst we've ever encountered.
Nice hotel but poor location.
Stayed here for a week from 9th September 2005 on a half board basis.
Good clean rooms in the village with wonderful views from the balcony.
The whole complex is on a very steep slope. The hotel is full of steps and then there is a daunting climb to the rooms on the village side. Don't go if you are not fully fit.
Food very good if rather middle of the road. Breakfast excellent.
Drinks prices at dinner and from the bars far too high. The bar itself is overlit and has no ambience. Maria's and Stavros bar 200 metres towards town on the left has good food and drinks and a warm welcome. Nothing much else close to the hotel but the bus service is cheap and regular.
Never been charged for a sun bed in any other 4/5 star hotel I've stayed at.
We have just returned from a two week all inclusive holiday in the Iberostar Mirabello Village. Although the hotel and hotel grounds are 4 star material, all other aspects are far from it! The food was bland with no variety and even during theme nights the same food appeared mixed in with a different sauce (they obviously thought guests wouldn't notice!) also, at meal times, you would be finished eating before you even had your drink which was really irritating!! the staff in general very rarely smiled and were unhelpful. We booked and paid for a sea view room only to be told that the hotel was full - we took it up with the manager who was extremely arrogant and did not appear to want to help us - not good customer service!! When over, I phoned over to reception from my room to seek medical attention only to be charged for the call when checking out!
We stayed there for a week between 31/8/05 and 6/9/05 and to be honest we were a little disappointed. You're stuck out on a bend in the road too far away to walk to anywhere and the closest town (Agios) is really just a lake with a few restaurants around it - pretty dull after a few days! As for the hotel, the food is ok (albeit pretty bland) and the rooms in the "Mirabello Village" where we stayed were fine - clean and well looked after. The very worst thing about this hotel is the reception staff who are utterly clueless and really couldn't care less if your problem is dealt with or not. I saw a number of frustrated people and got a dose of it myself when it came to checking out. The evening entertainment is a joke but this only really comes into sharp focus because the surrounding area is so dull. Sorry to be negative if you have booked here - on the plus side the kids seemed to have a good time, the pools are pretty good and the waiters/waitresses do their best in difficult circumstances. If you just fancy lying down by the pool for a week you'll be fine. Can also recommend an excursion to Spinalonga, it's probably the most interesting thing you can do in the area. If you like beaches by the way, you should hire a car as there are no nice ones in the area!
Myself and my boyfriend have just returned from a week long stay and this hotel and thoroughly enjoyed ourselves here.
Have just completed a 2 week stay at this hotel and can report as follows:
We had an A.I. week here towards the end of July and felt thoroughly stressed out and ripped off at the end of it . First of all they put us in an apartment in the conference block when we had booked a bungalow. Then in the middle of the week we was told the snack bar wasn't A.I. which we had used a few times for lunch. We are T.Total and we was told we would have to pay for certain sparkling water and fresh fruit juice wasn't A.I.
The hotel itself was very good, clean and good sized bedrooms. The entertainment however was poor due to the limited funds for the animation team, they did their best in the circumstances. The food was wonderful and catered very well for vegetarians (myself and my daughter). The only niggle I had was that they charged 3 euros for each sunbed on the bathing decks by the beach which was miniscule reached by some steps, and which there was no room to sit on. As there were 7 of us in our party, this amounted to 21 euros a day - a rip off. This is a shame and lets the hotel down. The sunbeds by the pool were free so most people put towels out early reserving these. Also the facilities they advertise are not yet available as the hotel has recently been refurbished i.e. Archery, indoor pool, gym, sauna etc.
We were transfered to the Mirabello on the first day of our holiday as our initial hotel was the pits. We travelled in a group of 4 adults and 3 children. The hotel itself is smart and very attractive. We travelled full board and all the meals were of a very high standard. Much effort was put into quality and presentation. There was something for everyone on the menus. The rooms were clean and spacious. All members of staff were very friendly and curteous. From the reception staff, waiters, entertainment team through to the cleaners. We were very impressed. The area we stayed in was quiet and the only shortfall of the hotel was the evening entertainment which was limited. The beach and sandy cove at the steps of the hotel was fabulous. The gardens and hotel grounds were lovely. Agios Nikolas which is aprox 2 kilometre away is lively and scenic. I would definately recommend this hotel.