Hotel Riu Palace Paradise Island
How has this resort rated in the past?
- Shuttle bus service
- Room service
- Free High-Speed Internet
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Historical Traveler Reviews Hotel Riu Palace Paradise Island
I can't wait to go again!
Alright, I will try to make this brief... My friend and I were planning a trip to the Bahamas and booked through Orbitz a trip staying at the Breezes. We were all psyched until we read all the HORRIBLE reviews on these boards. So, I panicked and switched over to the Sheraton for a bit more money but a better peace of mind. I am so glad we did...because we had a BLAST! The place is clean, the beach is the best in Paradise Island, the rooms are nice, and the food is TERRIFIC!!! (lobster tail, conch balls and NY Strip Steak EVERY NIGHT!!!). What more do you want? I was totally taken back by some of the reviews that the service in the Bahamas was horrible and slow and rude...well, I have something to say to that... you really need to examine your lives. I live in New York where everything is fast-paced and I acutally like it that way. But I had enough sense to realize that when you go to another country they might not work like your own home town does. Just calm down...your food will be out in a little while... and so will your drinks...in the meantime sit and relax and enjoy yourself...that is what you came for, isn't it? I reccommend this place... and in fact I'm booking for next year as well. You really are missing out if you choose otherwise.
Next to Atlantis
My family (two boys, 10 & 12) and I stayed at the Sheraton at Thanksgiving 2002. We read all the reviews and we were glad we did! The Sheraton is a nice place to stay. The staff is very friendly and the breakfast buffet is wonderful! Don't go anywhere else for breakfast. This buffet is the best thing around - fresh fruit, omelets, waffles, etc. The rooms are typical hotel rooms except everyone has a view of the ocean. This hotel has all the amenities of the large hotel next door without the crowd and noise. The restaurant has good evening meals, but if you are looking for something a bit "upscale" go next door to the Atlantis! It's the best of both worlds without paying the Atlantis price. The beach is very nice - not a crowd of people, nice chairs, very few cruise people. In fact, the hotel staff quietly encouraged the cruise people down the beach. My boys both LOVED the ocean and the pool. We would stay there again.
It is Clean
We stayed at the sheraton grand feb12 - 16 2003. It was fine. The rooms are clean and we did not experience any unsanitary conditions inside the hotel. But I would not call this a four star hotel, more like three stars.Overall I would say I had a fine experience, I was not expecting to be in the lap of luxury or in a roach motel and that is what I got. We went to Atlantis - next door - and its nice but not worth extra money to stay there, its like a big huge mall and there are tons of people there. The sheraton grand is nice and quiet.The rooms are somewhat small but not tiny.The staff was friendly but not overly so. Believe what people say though, service here (and everywhere we went in the Bahamas) is slow.The food in the restaurants was a lot better than I expected, I especially enjoyed the veal at julia's italian restaurant.All of the food in the bahamas is expensive so be ready to pay.Our room was on the second floor over the pool and we did not experience any of the loud noise that I read about in other reviews. The water pressure was good but beware I heard people from the 14th floor complaining that their water pressure was non-existent.The pool is uninviting. There are pigeons and sea gulls hanging out near (and sometimes in) it. I never went in it and didnt see anyone else in it except people taking diving lessons. It does not appear dirty though. The beach is "fine" however, it does not compare to beaches I have been to in cancun. The water was almost cold and it is relatively deep - there is little wading space.The thing that turned me off the most was the number of people in the small space where they allow you to have your chair. Many people from cruises come and sit (especially on the weekend) in the chairs and so it gets crowded - it felt congested.If you want to take a towel and lay on that somewhere else I am sure you could get more privacy.
You know those bathrooms you'd expect to see in run down apartment complexes that are 20 plus years old, that's what kind of bathrooms are in this place. The carpet is clean. View is not bad, if you don't mind looking at the roof and ac units for the next building over. There were a few stains on the pillows. Hotel restaurant food and service are awful. We ordered pancakes for breakfast one morning. The fruit they put on it was rotten. It took forever to be served. The hotel is running a time share service in the lobby and they will drive you nuts. For two hundred a night, forget it. They'll tell you it's only a hundred and seventy but there's some extra special Bahamian tax they add on. Scrap the whole area! It's not that great. The water is cold. So, if you're fantasizing about wallowing in water that's warm-forget it. Try Puerto Rico or Bermuda instead.
We stayed at the Sheraton on Paradise Island from August 29-September 4, 2002. It was an above average hotel, clean and well kept. There was the problem with the pigeons at the outdoor restuarant-poolside. I was put off from eating by the birds swooping in and running between feet under the tables-makes the food seem unclean. There were not really any activities at the hotel istelf, but on the beach the parasailing and jet skis were available among a host of other activities. Staff was courteous and helpful and room was always very clean after a day at the beach. Ferry to Nassau great for shopping and sightseeing. We spent more time at Atlantis and would rather stay there next time. Worth the extra $$ to stay at Atlantis, although Sheraton is good for the $$ and right next door.
Spend $$ on the Atlantis instead!
We stayed at the Sheraton Grand back in Nov. 02. We were sold on the advertisements for the hotel but were very disappointed! While the lobby was beautiful, could have done without the weird fragrance, probably bought on by the flowers and palm trees. Air conditioning was below freezing!! The staff was very friendly, but the timeshare staff got to be very annoying. The rooms were clean, however we seemed to have an ant problem in the bathroom. The oceanview was great also, but the balconies were frequently visited by pigeons. The poolside restaurant has a problem with pigeons also!! Pigeons jumping from table to table scouring for leftovers! Absolutely disgusting!!! The staff would chase them away but 2 seconds later they would return! The hotel offered no entertainment or activities either! We were at the Atlantis every night for entertainment! They also charged us for room service and for a safe that we didn't even use! The Atlantis, was paradise!! Absolutely squeaky clean and numerous things to do!! Next time, we'll spend the extra $$ on the Atlantis!
Solid beachfront hotel
Had a great stay at the Sheraton Grand (jan 16-19). It's a fine hotel on a great stretch of really soft sand on the north shore of Paradise Island.
The hotel has that great island feel once you walk in, with palm trees in the large, airy lobby. The lobby also contains a bar.
Rooms are decent sized and more than adequate, perhaps a half-step below your typical Sheraton/Marriott standard but better than a nice Holiday Inn. The bathrooms contain the typical Sheraton bath products, plenty of towels and shower/bath combos with excellent water pressure.
The hotel is well-maintained and has good facilities, including a nice pool and a workout room. Restaurants are good and well-priced by the Bahamas' overpriced standards. (like the sticker shock at the Atlantis next door.)
The beach is great - long and wide - and the Sheraton has plenty of covered beach loungers for its guests. Unfortunately, being located next to the Atlantis and other Paradise Island hotels, you'll have plenty of company on the beach, including very persistent salespeople hawking everything from local crafts to jet ski excursions.
The Sheraton Grand is right next door to the sprawling Atlantis complex, where the casino and underwater kingdom await. But the Sheraton is far more affordable, and isn't overrun with milling crowds of tourists or children like its overpriced neighbor.
Outstanding service, friendly staff
When my daughter turned sixteen, I promised to take her to the Bahamas, and our destination was the Sheraton Grand on Paradise Island. It was newly renovated, and the marble dolphins at the top of the waterfall in the pool added an elegant touch. We dined in the hotel's restaurant, and the food was excellent, from the fresh grouper to the seafood pasta. The staff was very helpful in planning day trips and outings, and the service overall was friendly -- outstanding, really. Be sure to take advantage of the Bahama Divers snorkeling trip. Our divemaster Lee Hadley was generous with his time and provided a wonderful experience for my family. My wife and I are taking my stepdaughter there when she turns sixteen next year!
My family stayed at the Sheraton Grand on Paradise Island the 2nd week of Nov. We had a great time! The hotel was very nice and the staff extremely courteous and
helpful. The beach was nice and the water beautiful. We jet skied, parasailed and fished. We did the snorkel trip to Rose Island with Sea Island Adventures. It was awsome!!! We ate in the hotel (The Rotisserie and Julie's) and enjoyed every meal. We also walked to Anthony's (which was great), the New's Cafe (for breakfast) and The Blue Marlin (which is not much for atmosphere, but the food was good). People were very friendly, but the time share salespeople were too pushy. Overall, we each
totally enjoyed our trip and would like to return in the future.
Read the fine print.
We just got back from a stay at this hotel. Our travel agent got a pretty good price for us or so we thought. The price they advertised was $139 a night but when we checked out we discovered that the real price was over $170 a night.
Our bill showed the following additional charges per night....
Taxes $16.68 (We expected taxes but not this much but I admit this additional charge was not the hotel's fault.)
Energy Surcharge $8.00
Finally a $2.00 charge for the room safe.
If a hotel wants to charge a higher rate that is their right but they should be honest about it and disclose the full price at check in and not ambush the customer at check out.
What's next? An extra charge for use of the hotel elevator?
This hotel gets a 3 rating for the accomadations but a zero rating for honesty.
TripAdvisor Reviews Hotel Riu Palace Paradise Island
Travel Blogs from Paradise Island
... also had a mechanical issue that delayed take off and resulted in us having to dash across the Miami airport to make our 3rd - and blessedly final - flight) we were soon flying above the breathtaking waters of the Bahamas and climbing into a cab at the Nassau airport.
Our cab driver was a fantastic tour guide and pointed our several points of interest (including the U.S. Embassy located ...
... fun. We ended up staying quite a while, because the next day was a day at sea and we didn’t have to get up early. But eventually I got fed up with hearing the same songs and same jokes, so I left to go up to the pool where there was a latin music party. But it was just a bunch of people learning line dances to songs I don’t know. I stayed for a while until Mom came to find me, and we soon headed back to the cabin to go to sleep. It was sometime after ...
... Oh dear, memories of Cazzie in 2007 no clean clothes for two days! Off to find the suitcase, down to the first floor they said to go and
there it was "no sir you cannot have your luggage because you are carrying a knife and we must inspect your luggage". We had to open the suitcase in front of the security men upon inspection the offending item was found a Swiss Army Knife, which always travels with us. The Security Men said "sir we have ...
... town of Nassau, and then head onwards to a beach for a swim. It was really flat conditions so it was very pleasant. At around 4:30 we headed back to make sure we arrived at dinner on time. Our daily allocated dinner time in the restaurant was 6:30pm. We shared a table with an American and Swedish couple, same people every ...
... creatures lived was the area visited next. Mazes of underground passageways led us to many displayed artifacts surrounded by a stunning civilization of sea animals. Right here, you’ll never guess who we came face to face with!
We came face to face with none other than Justin and Fiorella! They had just finished their “swim with ...