Hotel Riu Caribe
How has this resort rated in the past?
- Continental Breakfast
- Swimming pool
- Room service
Photos of Hotel Riu Caribe
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TravelPod Member ReviewsHotel Riu Caribe Cancun
5 star, everything included, all drinks, all food 24hours. Directly by the beach, clean pools, plenty of sunbeds. Free catamaran sailing and wind surfing. Show every night. 3 speciality restaurants. Spoilt for choice.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
you can swimm in the cristaline water and play with the dolphins
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Riu Caribe Cancun
Best Place To Stay
For the past two years my friends and family have stayed at the Gran Caribe Real Resort and Spa and have enjoyed it so much that we are now planning our third return trip to this hotel an will be staying for two weeks the next time. I can't say enough about this hotel and recommend to anyone I hear talking about going South and in particular Cancun - I would give it a 5+ rating - the hotel staff are excellent and can't do enough for you - all inclusive is the only way to go - the junior suites are roomy and large and offer a magnificant view - I have requested the floors and the location of the rooms I've wanted and have always been given my request. The food is excellent, the water is purified in the hotel, drinks are excellent and yes the pizza and chicken wings are wicked! I've talked to a lot of travel agents and people who have stayed at this resort (and others) and would highly recommend this resort over any that they have ever stayed at. Take the chance and stay there you won't be disappointed!
Loved it, would definately recommend
Went to the Gran Caribe in Feb 2002. Had a great holiday. Enjoyed the food and the activities in the day. The hotel and pool are beautiful and the staff really were wonderful, they couldnt do enough for you and were so friendly. The room was lovely and all rooms have a great veiw of the stunning beach and sea. I would love to go there again.!
BEWARE of vacation club scam
Beware of the scam they have going at this resort. They get you to take a tour of their facilities and then high pressure sale you into a contract for a vacation club with promises of low air fare rates, four free weeks of vacation time, and buy-back vactation time through an american realty company. None of this is true! If you fall for this scam,you could be out $15,000 an up.
We are going back!
My husband and I have been going to Mexico every year for the past 6 years. July 2001 we went to the Gran Caribe. After staying at the sister hotel the previous year Costa Real. We had the best time. Our daughter, who is 7, is still talking about it. The Sports and Entertainment Team was great. They had games all day and put on great shows nightly. The food is GREAT... The hotel is beautiful. We loved it so much we are going back June 13, 2002. We totally reccommend this hotel. We do the All Inclusive so I do not know about EP. The rooms were fully stocked with cokes, water and beer (if requested) The pizza, they serve at lunch, is great.
We just returned (Jan 19,2002) from a week at the Gran Caribe Cancun. Great place..have been several places in Cancun, and this is by far the best..4 couples went ages from 21-60...something for everyone..food was great, room is great...nothing negative to say about the place
Would go back again
Went in February 2001 and would go back again. Only problem we had was that 3 out of our four rooms were not ready at the stated time. Came back 40 minutes later and they still were not ready. They put our group (all family) in the Presidental Suite for the night. Three individual rooms. Very helpful staff. Great food. Reserve pool chairs early by placing shoes or article of clothing or towel. We had one incident with a topless swimmer at the pool and she was told to put it back on by the staff.
Beatiful resort - Staff needs work
We stayed here 12/01. This is a beautiful resort. Nice beach. Lovely pool. Our problems were with the guest services staff. We were treated rudely, never given any hotel information or even where our room was! Our luggage was left out front all day until we went and got it!
If you stay here book the all inclusive. We didn't and were out of the loop. Hotel was not prepared for making out bills for food and drinks. Caused a lot of problems and delays!!
Hotel caters to a young crowd. Very noisy a lot of drinking, topless women, etc. Our room backed up to the lobby and we heard LOUD music and noise every nite until after midnight. There is NO sound insulation in the rooms!!
Based on our experiences, we wouldn't ever go back there again!
Beware of real estate sales pressure
We recently went to Cancun on a family vacation. The all-inclusive package, the available day trips, the accomodations, meals and recreation opportunities were amazing. A++++.
But beware, the hotel will leave a note at your door after your first night's stay inviting you to pick up a gift basket and a tour of the facilities that should take about one hour. If you show up, be prepared to spend half the day under ever-increasing pressure by an endless line of sales closers trying to sell you vacation packages for $15,000. As polite people we put up with it through lunch and into about one hour of the "tour". Stupid us.
It's too bad that the tour was a scam. They have so much available that a nice orientation tour would have been nice.
Gran Caribe Real
We stayed here Dec. 2001. We had problems!! The hotel itself is beautiful. The hotel is new and very attractive. Nice rooms. The problems we had were primarily with the staff. The front desk staff were not helpful! Didn't even tell us where our room was! We booked the EP plan. Not the all inclusive plan. MAJOR PROBLEM. Hotel is not set up for EP. No one could tell us prices and getting a bill was difficult! Everyone else was on the all inclusive plan. Had we know this we would have never stayed here! The pool ran out of towels. The junior suite rooms (which cost us more) were the same size as regular rooms, but with larger balconies! And since these rooms backed up to the lobby we had LOUD music until midnight each evening from the lobby bar! Very young crowd at this hotel. Alot of drinking and topless women. Not good for our 7 year old daughter. By the end of our stay the maid wasn't making up our room until 3:30pm! That was after two requests as well!! Checkout was another problem with staff. Paid our bill and the clerk just walked away? Never said anything! Then when we tried to leave we were stopped by the bellman and asked for our checkout card? Never got one! We had to wait 20 minutes and still never got one! So the bellman said we could leave. We will never stay here again!!
I have been to the Gran Caribe Real twice last year. It was a beautiful hotel, one of the most beautiful all inclusive resorts in Cancun.The beach was all white sand, and there were plenty of beach lounges available to lie on. If you didnt like sitting on the beach then the pool was always a good choice, it was huge!! The service and staff at the hotel was excellent, everyone was very friendly and if you didnt feel like going to one of the three restaurants for lunch, the staff would take your order and bring it to you by the pool or on the beach. I didnt have any complaints about the food but a couple of my friends didnt enjoy it at all. The food did mainly focus on Mexican quisine, and on the buffet "international nights" they really didnt enjoy it. This hotel is definately a first rate place to stay, perfect for younger and older people alike. I would also make sure that you request and oceanfront view because you cannot beat it, or you may be stuck in a room that has lagoon view or half lagoon and half ocean, and its just not the same. The activities directors were also very funny and tried very hard to get everyone involved in the many sports and games offered. I would definately go back again to this resort.
TripAdvisor Reviews Hotel Riu Caribe Cancun
Travel Blogs from Cancun
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