Hotel Riu Cancun

Address: Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun, Yucatan Peninsula, 77500, Mexico | 3 star resort
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this resort rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 3 star resort, located on Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun, is near Museo del INAH, El Ray, Mundo Maya Live, Temple of the Warriors, and Nautilus Diving & Training Center.
Map this resort


Photos of Hotel Riu Cancun


          TravelPod Member ReviewsHotel Riu Cancun

          Reviewed by chingolitas

          relaxing place

          Reviewed Feb 13, 2012
          by (2 reviews) , Argentina Flag of Argentina

          There you can relax all day long on the beach ...You can do what ever you want.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by asiqueira08


          Reviewed Apr 14, 2011
          by (1 review) Campinas , Brazil Flag of Brazil

          Chopp XX claro e escuro, bebidas à vontade, animação, ótima comida, perto das baladas, linda vista. Voltarei!

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Hotel Riu Cancun

          Great vacation spot


          Muy excelente! New hotel, excellent staff, make all guests feel welcome. Food was excellent for an all-inclusive resort. Family friendly-atmosphere. Very well prepared for tropical storm CLAUDETTE. We only missed a few hours of sun time, while the hotel staff cleaned pool area and beach area. Our children 17m, 15f, and 11m all had an excellent time. We stayed 8 days and were ready for more! Excellent location with easy access to Cancun nightspots and markets. All staff were mucho friendly and helpful. Try a "crazy monkey" mixed by Daniel. Air-rifle target shooting, darts, water-polo, volleyball, water aerobics, windsurfing, sail a hoby cat or just sit back and relax and enjoy people watching. Very nice visitors from all over the world!

          Great Time At The Riu Cancun


          My wife and I just returned from a 5 night/6 day stay at the Hotel Riu

          Cancun. Here are my opinions on it's postives and negatives:Positives -

          Location: near shopping, popular nightclubs, resturaunts, etc. Hotel

          Grounds - very well kept grounds, beautiful lobby, very nice

          architecture. Hotel Staff - extremely friendly staff will go well out

          of thier way to make your stay more enjoyable. Food - the food was

          definately above average for all inclusive, and a nice variety too. 3

          resturaunts on the hotel grounds. Activities - something for everyone.

          4 pools to choose from meant that the rowdy crowd had a place to call

          their own, and those of us looking for a little more relaxation had

          ours as well. lots of paddle boats, snorkeling equipment, etc

          available, so there was always a beach activity available.Negatives:

          Construction - construction is taking place on new hotels on each side

          of the Riu Cancun. Will be great when it's done, but for now it

          clutters up the scenery, plus the consctruction crew spend half their

          time gawking at the ladies at the pool, which my wife tells me is a

          little uncomfortable. Crowded - the hotel was at capacity while we were

          there, which meant that the pool and beach areas were crowded most of

          the time. lines for the buffet resturaunts were not that bad, but if

          you want a seat at the swim up bar, you'd better get there by 10:00 AM.

          Elevators - okay, maybe this falls under the "crowded" category, but it

          annoyed me enough that I felt that it merited seperate mention. the

          hotel was at or near capacity, which meant that 600 plus rooms spread

          over 16 floors in the main tower were all in use. with at least 2

          guests per room, you had some 1200 - 1500 people staying in the main

          hotel area. in this area there are only 4 small elevators to handle the

          traffic. at meal times, or in the evening when people are coming and

          going, the elevators are very packed and you often have to fight crowds

          to get into the elevators. a minor inconvenience, but it when it

          happens every day, it can be annoying.All-in-all, it was a very

          enjoyable stay. As I said, the staff is extremely friendly, and the

          hotel itself is beautiful. Despite a few incoveniences, I had a

          fantastic stay at the Riu Cancun and I'd definately stay there again. I

          talked to several people who payed more for other hotels who had a

          worse stay, so I'm convinced that if you're visiting Cancun all

          inclusive, there's not a better value than the Riu.



          We recently returned from our 1week stay and it was Fantastic. We would

          highly recommend this resort.

          Great AI resort in Cancun


          Just returned last week from Riu Cancun. The resort grounds and

          buildings are great. The buffets offer a great variety of foods, but

          was disappointed with the Corazone - the Brazilian style restaurant

          which required reservations. The beach had seaweed in certain areas but

          is cleaned every morning. The Riu Cancun caters mostly to families but

          hopefully the Riu Palace Las Americas being built next door will offer

          a bit more luxury upscale accomodations with less children. Overall a

          great place to stay for the price.

          Loved it


          I just got back from a 1-week stay. My only complaint is the absence of

          beach and pool food and beverage service! The kids club is open from

          10.30-1 and from 3-5 each day. Every night there is mini disco for the

          kids at 8.30 with dancing, competitions etc, and my 5 year old loved

          it.The food was excellent, but gets a little boring after a few days.

          Very Enjoyable!


          My husband I and stayed at the Riu in Cancun the second week of June.

          We had a junior suite in the annex facing the main pool and the ocean.

          The entertainment at night left something to be desired, but the disco

          was fun. Most of the younger guests went into the more popular clubs in

          town at night. So, the hotel disco was a more mature crowd. You must

          try a mojito! It's rum, tonic water, lime juice and fresh mint! The

          food was good, but only buffet . Definetely not my choice of a romantic

          vacation, but for fun in the sun this place is great!! We would highly

          recommend this as a fun family vacation! The hotel and grounds are

          beautiful and the staff was absolutely delightful. As a matter of fact,

          out of all the hotels in the carribean we have stayed at, the staff

          here outshines them all!

          Great Hotel!


          We stayed at the Hotel RIU Cancun and had a fantastic time. The hotel

          is a brand new 5 star all inclusive hotel and is located next to the

          malls and the major bars. I thought it was very elegent and clean was

          totally worth it. The food was buffet, but was excellent from breakfast

          to dinner. Everthing was fresh and hot off the grill. On a scale of 1

          to 10 I would rate it close to a 10. I would say it would be similar to

          or better than a very good Marriott type buffet with an enormous

          selection of foods.All of the hotel rooms had a perfect Ocean view

          (although there was a new condo building going up on the South side

          which was in the construction stage, so stay on the North side if

          possible until the condo's are built). The rooms were also very nice

          and clean with a small balcony. They also had a small fridge stocked

          with Corona, soda, and purified water which they re-fill every two

          days, as well as a small open bar with 3 different types of Spirits

          (however these were low quality spirits).There are 4 pools and one has

          a swim up bar. The beer they serve is Corona and some of the spirits

          are decent, ie Smirnoff, Jim Beam, Canadian Mist Whiskey, etc, however

          there are alot that are of poorer quality. You can use the Hoby Cat's

          or windsurfer boards on the beach. You need to take a $35 lesson to use

          the Hoby Cat, but after that you can use it as much as you want for the

          rest of your stay. There also had paddle boats, kayaks, boogie boards,

          etc.They had different activities during the day such as volleyball,

          spanish lesson's, and some pool games. There was also entertainment

          every night from 10:00pm to 11:00pm which I thought was first rate.

          Usually it was some type of dancing, which the dancers were well

          trained and of professional caliber.Well that's about it, I think you

          can't go wrong with this hotel and right now it's very reasonable

          priced compared with all of the other 5 star hotels. I had a super time

          and would definately go back and stay at this hotel again. Good luck

          and have a great vacation.

          Loved the new rui cancun


          just returned from the New Rui in Cancun and would highly recommed this

          resort. The lobby and lounges are breath taking. The food was pretty

          good they have two Buffetts one is air-condtioned and the other is

          open-air by the beach. They have three pools plus a small pool at the

          swim-up bar with tables and chairs in the water. very nice. the quiet

          pool is on one side of the resort however they are building a new

          resort next door so those people have to look at the construction going

          on but was never a problem. You have to have a reservation for one

          resturant only and they serve brailion type food. There is no Iron or

          coffee pot in the rooms but coffee was down in the lobby every morning

          and they have irons at the front desk to borrow. all the rooms have a

          small balconey and are very nice with mini-bar and liquer dispenser in

          them.. this resort is with-in walking distance of everything.. There is

          a Mall arcoss the street and down further is a huge Mexican out-let

          store and then the flea market and another mall across from that--

          Rain-forest cafe--hard rock cafe--ect. There is also on the 6th floor

          of the lobby in the solarium a hot tub and chairs on the roof top.. We

          will definitly return to this resort one day... Eileen

          Absolutley Fantastic


          The RIU cancun is brand new , just opened in May and we decided to take

          a chance without knowing much about it or even really seeing what it

          looked like but it had been rated as a five star. This place was by far

          the nicest and cleanest most wonderfully decorated place in the hotel

          zone what can I say the staff was great the food was great the beach is

          absolutely stunning. even though we did not bring our children with us

          this place even catered to them with there own area of swimming and

          supervised activities even until late in the evening. there is plenty

          of room to stretch out and do just about anything the resort area has

          two main pools where mostly the younger crowd hangs out through the day

          it has a swim up bar and loud music. there is another waterfall type

          pool on the quiet side to just relax and jacuzzi . the views are great

          from what we could tell all the rooms face the carribian side and have

          balconies. the rooms themselves are always kept clean by housekeeping

          just about the only negative i can think of was that they only replaced

          the drinks in your bar every two days. but the liquer bar is always

          kept full it consists of several large bottles of booze ( not american

          booze ). there was one negative that bothered us there are two more

          hotels being built on both sides of the RIU so during the day you have

          to put up with men whisteling constantly down at the pool area but if

          you go to the beach or pool bar area they cant see you and you cant

          hear them . oh yeah it depends on what side you get your room in if its

          near the construction area you might see a couple of peeping toms at

          night on the construction building s we caught them trying to look in

          rooms , but the hotel staff was great a moved us immediately even

          though i dont think they could see in the rooms expecialy if you kept

          the curtains shut or a least pulled. our travel agent told us that this

          place will never be this cheap again and the only reason the price was

          lower than most for a five star was that it was new and they were

          trying to get the rooms filled for summer. I hope this review does you

          some good . i know i read several about different hotels and they

          helped me decide on a few but remember everybody has a different

          expectation of what they should and should not get . This hotels ages

          ranged from 18 to 80 and everybody seemed to be having a great time.

          Quite Satisfied


          I recently returned from a six day five night stay and my only concern

          was the lack of adequate pool and beach umbrellas to protect you from

          the intense sun. This is a new hotel and small quirks and kinks are

          continuously being worked out. My only complaint is the absence of

          beach food and beverage service !!!!! Other than this issue, you should

          definitely be a "happy camper". I would definitely be a returning

          guest. Pack your bags and get, fun and entertainment

          awaits you.

          TripAdvisor Reviews Hotel Riu Cancun

          4.00 of 5 stars Excellent

          Travel Blogs from Cancun

          Wedding Day!

          A travel blog entry by greggt on Apr 01, 2016

          2 photos

          Long travel day yesterday. Beautiful sun today. Great food and drink!

          Making it to Mexico

          A travel blog entry by maryvcontrary on May 30, 2015

          4 photos

          ... hour wait but we needed all of this time to get through passport control, baggage reclaim, customs and then back through security. We did have a spare half hour to nip in to TGI Fridays for some much needed veggie fajitas before our connecting flight. The flight from Cancun was with Volaris, cost 92 and lasted 2.5 hours. These flights can be as little as 25 per person if you book in advance but we left it til the last minute - doh!


          Settling In Nicely

          A travel blog entry by daveandreese on Mar 04, 2015

          ... tapas restaurant, The Flavor Market, for a few appetizers before our main meal. Nice concept, just not my favorite. Not sure I'd return. Next, dinner at Agave, the Mexican restaurant on the resort. This place we love! Great dinner. But, we were too stuffed to get our favorite Mayan Coffee. Oh well, we still have plenty of time for it! Nothing left to do but, do some dancing to work off that dinner. And more drinks, of course! Way too late of a night. Way too much to drink! But, so much ...

          Change is Hard

          A travel blog entry by hugoanddenis on Dec 19, 2014

          5 photos

          ... I told her yes because we would soon leave for Cancun to pick Don up at the airport. When we leave, I told her and shut the door. Don's flight was more and more delayed so we relaxed in the outdoor palapa with Declan before hitting the road. Antonia again came to us to ask if she could work. Just a few more minutes and we will be gone Denis told her. " Esta tarde," she sneered as she turned around to walk away. Oh my... that would not ...


          A travel blog entry by kstubbs97 on Sep 11, 2014

          23 photos

          ... left and a couple of aisles of souvenirs you have to walk past to get to the toilets. Once everyone was refreshed and relieved we were all given a bottle of icy cold water and then followed our guide for the 10 minute walk to the Tulum. Roberto mentioned it's low season now (September and October are the quietest months in Cancun) which although not so good for the local economy was good fore us as we would get to see the site when it wasn’t overrun by tourists.


          Traveler Photos Hotel Riu Cancun

          Riu Cancun
          Cancún, Mexico