Hotel Riu Cancun

Address: Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun, Yucatan Peninsula, 77500, Mexico | 3 star resort
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.


This 3 star resort, located on Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun, is near Museo del INAH, El Ray, Mundo Maya Live, Nautilus Diving & Training Center, and Avenida Tulum.
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      TravelPod Member ReviewsHotel Riu Cancun

      Reviewed by chingolitas

      relaxing place

      Reviewed Feb 13, 2012
      by (2 reviews) , Argentina Flag of Argentina

      There you can relax all day long on the beach ...You can do what ever you want.

      This review is the subjective opinion of a TravelPod member and not of

      Reviewed by asiqueira08


      Reviewed Apr 14, 2011
      by (1 review) Campinas , Brazil Flag of Brazil

      Chopp XX claro e escuro, bebidas à vontade, animação, ótima comida, perto das baladas, linda vista. Voltarei!

      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Hotel Riu Cancun

      Great vacation spot


      Muy excelente! New hotel, excellent staff, make all guests feel welcome. Food was excellent for an all-inclusive resort. Family friendly-atmosphere. Very well prepared for tropical storm CLAUDETTE. We only missed a few hours of sun time, while the hotel staff cleaned pool area and beach area. Our children 17m, 15f, and 11m all had an excellent time. We stayed 8 days and were ready for more! Excellent location with easy access to Cancun nightspots and markets. All staff were mucho friendly and helpful. Try a "crazy monkey" mixed by Daniel. Air-rifle target shooting, darts, water-polo, volleyball, water aerobics, windsurfing, sail a hoby cat or just sit back and relax and enjoy people watching. Very nice visitors from all over the world!

      Great Time At The Riu Cancun


      My wife and I just returned from a 5 night/6 day stay at the Hotel Riu

      Cancun. Here are my opinions on it's postives and negatives:Positives -

      Location: near shopping, popular nightclubs, resturaunts, etc. Hotel

      Grounds - very well kept grounds, beautiful lobby, very nice

      architecture. Hotel Staff - extremely friendly staff will go well out

      of thier way to make your stay more enjoyable. Food - the food was

      definately above average for all inclusive, and a nice variety too. 3

      resturaunts on the hotel grounds. Activities - something for everyone.

      4 pools to choose from meant that the rowdy crowd had a place to call

      their own, and those of us looking for a little more relaxation had

      ours as well. lots of paddle boats, snorkeling equipment, etc

      available, so there was always a beach activity available.Negatives:

      Construction - construction is taking place on new hotels on each side

      of the Riu Cancun. Will be great when it's done, but for now it

      clutters up the scenery, plus the consctruction crew spend half their

      time gawking at the ladies at the pool, which my wife tells me is a

      little uncomfortable. Crowded - the hotel was at capacity while we were

      there, which meant that the pool and beach areas were crowded most of

      the time. lines for the buffet resturaunts were not that bad, but if

      you want a seat at the swim up bar, you'd better get there by 10:00 AM.

      Elevators - okay, maybe this falls under the "crowded" category, but it

      annoyed me enough that I felt that it merited seperate mention. the

      hotel was at or near capacity, which meant that 600 plus rooms spread

      over 16 floors in the main tower were all in use. with at least 2

      guests per room, you had some 1200 - 1500 people staying in the main

      hotel area. in this area there are only 4 small elevators to handle the

      traffic. at meal times, or in the evening when people are coming and

      going, the elevators are very packed and you often have to fight crowds

      to get into the elevators. a minor inconvenience, but it when it

      happens every day, it can be annoying.All-in-all, it was a very

      enjoyable stay. As I said, the staff is extremely friendly, and the

      hotel itself is beautiful. Despite a few incoveniences, I had a

      fantastic stay at the Riu Cancun and I'd definately stay there again. I

      talked to several people who payed more for other hotels who had a

      worse stay, so I'm convinced that if you're visiting Cancun all

      inclusive, there's not a better value than the Riu.



      We recently returned from our 1week stay and it was Fantastic. We would

      highly recommend this resort.

      Great AI resort in Cancun


      Just returned last week from Riu Cancun. The resort grounds and

      buildings are great. The buffets offer a great variety of foods, but

      was disappointed with the Corazone - the Brazilian style restaurant

      which required reservations. The beach had seaweed in certain areas but

      is cleaned every morning. The Riu Cancun caters mostly to families but

      hopefully the Riu Palace Las Americas being built next door will offer

      a bit more luxury upscale accomodations with less children. Overall a

      great place to stay for the price.

      Loved it


      I just got back from a 1-week stay. My only complaint is the absence of

      beach and pool food and beverage service! The kids club is open from

      10.30-1 and from 3-5 each day. Every night there is mini disco for the

      kids at 8.30 with dancing, competitions etc, and my 5 year old loved

      it.The food was excellent, but gets a little boring after a few days.

      Very Enjoyable!


      My husband I and stayed at the Riu in Cancun the second week of June.

      We had a junior suite in the annex facing the main pool and the ocean.

      The entertainment at night left something to be desired, but the disco

      was fun. Most of the younger guests went into the more popular clubs in

      town at night. So, the hotel disco was a more mature crowd. You must

      try a mojito! It's rum, tonic water, lime juice and fresh mint! The

      food was good, but only buffet . Definetely not my choice of a romantic

      vacation, but for fun in the sun this place is great!! We would highly

      recommend this as a fun family vacation! The hotel and grounds are

      beautiful and the staff was absolutely delightful. As a matter of fact,

      out of all the hotels in the carribean we have stayed at, the staff

      here outshines them all!

      Great Hotel!


      We stayed at the Hotel RIU Cancun and had a fantastic time. The hotel

      is a brand new 5 star all inclusive hotel and is located next to the

      malls and the major bars. I thought it was very elegent and clean was

      totally worth it. The food was buffet, but was excellent from breakfast

      to dinner. Everthing was fresh and hot off the grill. On a scale of 1

      to 10 I would rate it close to a 10. I would say it would be similar to

      or better than a very good Marriott type buffet with an enormous

      selection of foods.All of the hotel rooms had a perfect Ocean view

      (although there was a new condo building going up on the South side

      which was in the construction stage, so stay on the North side if

      possible until the condo's are built). The rooms were also very nice

      and clean with a small balcony. They also had a small fridge stocked

      with Corona, soda, and purified water which they re-fill every two

      days, as well as a small open bar with 3 different types of Spirits

      (however these were low quality spirits).There are 4 pools and one has

      a swim up bar. The beer they serve is Corona and some of the spirits

      are decent, ie Smirnoff, Jim Beam, Canadian Mist Whiskey, etc, however

      there are alot that are of poorer quality. You can use the Hoby Cat's

      or windsurfer boards on the beach. You need to take a $35 lesson to use

      the Hoby Cat, but after that you can use it as much as you want for the

      rest of your stay. There also had paddle boats, kayaks, boogie boards,

      etc.They had different activities during the day such as volleyball,

      spanish lesson's, and some pool games. There was also entertainment

      every night from 10:00pm to 11:00pm which I thought was first rate.

      Usually it was some type of dancing, which the dancers were well

      trained and of professional caliber.Well that's about it, I think you

      can't go wrong with this hotel and right now it's very reasonable

      priced compared with all of the other 5 star hotels. I had a super time

      and would definately go back and stay at this hotel again. Good luck

      and have a great vacation.

      Loved the new rui cancun


      just returned from the New Rui in Cancun and would highly recommed this

      resort. The lobby and lounges are breath taking. The food was pretty

      good they have two Buffetts one is air-condtioned and the other is

      open-air by the beach. They have three pools plus a small pool at the

      swim-up bar with tables and chairs in the water. very nice. the quiet

      pool is on one side of the resort however they are building a new

      resort next door so those people have to look at the construction going

      on but was never a problem. You have to have a reservation for one

      resturant only and they serve brailion type food. There is no Iron or

      coffee pot in the rooms but coffee was down in the lobby every morning

      and they have irons at the front desk to borrow. all the rooms have a

      small balconey and are very nice with mini-bar and liquer dispenser in

      them.. this resort is with-in walking distance of everything.. There is

      a Mall arcoss the street and down further is a huge Mexican out-let

      store and then the flea market and another mall across from that--

      Rain-forest cafe--hard rock cafe--ect. There is also on the 6th floor

      of the lobby in the solarium a hot tub and chairs on the roof top.. We

      will definitly return to this resort one day... Eileen

      Absolutley Fantastic


      The RIU cancun is brand new , just opened in May and we decided to take

      a chance without knowing much about it or even really seeing what it

      looked like but it had been rated as a five star. This place was by far

      the nicest and cleanest most wonderfully decorated place in the hotel

      zone what can I say the staff was great the food was great the beach is

      absolutely stunning. even though we did not bring our children with us

      this place even catered to them with there own area of swimming and

      supervised activities even until late in the evening. there is plenty

      of room to stretch out and do just about anything the resort area has

      two main pools where mostly the younger crowd hangs out through the day

      it has a swim up bar and loud music. there is another waterfall type

      pool on the quiet side to just relax and jacuzzi . the views are great

      from what we could tell all the rooms face the carribian side and have

      balconies. the rooms themselves are always kept clean by housekeeping

      just about the only negative i can think of was that they only replaced

      the drinks in your bar every two days. but the liquer bar is always

      kept full it consists of several large bottles of booze ( not american

      booze ). there was one negative that bothered us there are two more

      hotels being built on both sides of the RIU so during the day you have

      to put up with men whisteling constantly down at the pool area but if

      you go to the beach or pool bar area they cant see you and you cant

      hear them . oh yeah it depends on what side you get your room in if its

      near the construction area you might see a couple of peeping toms at

      night on the construction building s we caught them trying to look in

      rooms , but the hotel staff was great a moved us immediately even

      though i dont think they could see in the rooms expecialy if you kept

      the curtains shut or a least pulled. our travel agent told us that this

      place will never be this cheap again and the only reason the price was

      lower than most for a five star was that it was new and they were

      trying to get the rooms filled for summer. I hope this review does you

      some good . i know i read several about different hotels and they

      helped me decide on a few but remember everybody has a different

      expectation of what they should and should not get . This hotels ages

      ranged from 18 to 80 and everybody seemed to be having a great time.

      Quite Satisfied


      I recently returned from a six day five night stay and my only concern

      was the lack of adequate pool and beach umbrellas to protect you from

      the intense sun. This is a new hotel and small quirks and kinks are

      continuously being worked out. My only complaint is the absence of

      beach food and beverage service !!!!! Other than this issue, you should

      definitely be a "happy camper". I would definitely be a returning

      guest. Pack your bags and get, fun and entertainment

      awaits you.

      TripAdvisor Reviews Hotel Riu Cancun

      4.00 of 5 stars Excellent

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      Traveler Photos Hotel Riu Cancun

      Riu Cancun
      Cancún, Mexico