Hotel Riu Cancun

Blvd Kukulcan Km 8.5, Manzana 50, Lote 5, Cancun, Yucatan Peninsula, 77500, Mexico | 3 star resort
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this resort rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 3 star resort, located on Blvd Kukulcan Km 8.5, Manzana 50, Lote 5, Cancun, is near Nautilus Diving & Training Center, Avenida Tulum, Temple of the Warriors, and Museo del INAH.
Map this resort



    TravelPod Member ReviewsHotel Riu Cancun

    Reviewed by chingolitas

    relaxing place

    Reviewed Feb 13, 2012
    by (2 reviews) , Argentina Flag of Argentina

    There you can relax all day long on the beach ...You can do what ever you want.

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by asiqueira08


    Reviewed Apr 14, 2011
    by (1 review) Campinas , Brazil Flag of Brazil

    Chopp XX claro e escuro, bebidas à vontade, animação, ótima comida, perto das baladas, linda vista. Voltarei!

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Hotel Riu Cancun

    Great vacation spot


    Muy excelente! New hotel, excellent staff, make all guests feel welcome. Food was excellent for an all-inclusive resort. Family friendly-atmosphere. Very well prepared for tropical storm CLAUDETTE. We only missed a few hours of sun time, while the hotel staff cleaned pool area and beach area. Our children 17m, 15f, and 11m all had an excellent time. We stayed 8 days and were ready for more! Excellent location with easy access to Cancun nightspots and markets. All staff were mucho friendly and helpful. Try a "crazy monkey" mixed by Daniel. Air-rifle target shooting, darts, water-polo, volleyball, water aerobics, windsurfing, sail a hoby cat or just sit back and relax and enjoy people watching. Very nice visitors from all over the world!

    Great Time At The Riu Cancun


    My wife and I just returned from a 5 night/6 day stay at the Hotel Riu

    Cancun. Here are my opinions on it's postives and negatives:Positives -

    Location: near shopping, popular nightclubs, resturaunts, etc. Hotel

    Grounds - very well kept grounds, beautiful lobby, very nice

    architecture. Hotel Staff - extremely friendly staff will go well out

    of thier way to make your stay more enjoyable. Food - the food was

    definately above average for all inclusive, and a nice variety too. 3

    resturaunts on the hotel grounds. Activities - something for everyone.

    4 pools to choose from meant that the rowdy crowd had a place to call

    their own, and those of us looking for a little more relaxation had

    ours as well. lots of paddle boats, snorkeling equipment, etc

    available, so there was always a beach activity available.Negatives:

    Construction - construction is taking place on new hotels on each side

    of the Riu Cancun. Will be great when it's done, but for now it

    clutters up the scenery, plus the consctruction crew spend half their

    time gawking at the ladies at the pool, which my wife tells me is a

    little uncomfortable. Crowded - the hotel was at capacity while we were

    there, which meant that the pool and beach areas were crowded most of

    the time. lines for the buffet resturaunts were not that bad, but if

    you want a seat at the swim up bar, you'd better get there by 10:00 AM.

    Elevators - okay, maybe this falls under the "crowded" category, but it

    annoyed me enough that I felt that it merited seperate mention. the

    hotel was at or near capacity, which meant that 600 plus rooms spread

    over 16 floors in the main tower were all in use. with at least 2

    guests per room, you had some 1200 - 1500 people staying in the main

    hotel area. in this area there are only 4 small elevators to handle the

    traffic. at meal times, or in the evening when people are coming and

    going, the elevators are very packed and you often have to fight crowds

    to get into the elevators. a minor inconvenience, but it when it

    happens every day, it can be annoying.All-in-all, it was a very

    enjoyable stay. As I said, the staff is extremely friendly, and the

    hotel itself is beautiful. Despite a few incoveniences, I had a

    fantastic stay at the Riu Cancun and I'd definately stay there again. I

    talked to several people who payed more for other hotels who had a

    worse stay, so I'm convinced that if you're visiting Cancun all

    inclusive, there's not a better value than the Riu.



    We recently returned from our 1week stay and it was Fantastic. We would

    highly recommend this resort.

    Great AI resort in Cancun


    Just returned last week from Riu Cancun. The resort grounds and

    buildings are great. The buffets offer a great variety of foods, but

    was disappointed with the Corazone - the Brazilian style restaurant

    which required reservations. The beach had seaweed in certain areas but

    is cleaned every morning. The Riu Cancun caters mostly to families but

    hopefully the Riu Palace Las Americas being built next door will offer

    a bit more luxury upscale accomodations with less children. Overall a

    great place to stay for the price.

    Loved it


    I just got back from a 1-week stay. My only complaint is the absence of

    beach and pool food and beverage service! The kids club is open from

    10.30-1 and from 3-5 each day. Every night there is mini disco for the

    kids at 8.30 with dancing, competitions etc, and my 5 year old loved

    it.The food was excellent, but gets a little boring after a few days.

    Very Enjoyable!


    My husband I and stayed at the Riu in Cancun the second week of June.

    We had a junior suite in the annex facing the main pool and the ocean.

    The entertainment at night left something to be desired, but the disco

    was fun. Most of the younger guests went into the more popular clubs in

    town at night. So, the hotel disco was a more mature crowd. You must

    try a mojito! It's rum, tonic water, lime juice and fresh mint! The

    food was good, but only buffet . Definetely not my choice of a romantic

    vacation, but for fun in the sun this place is great!! We would highly

    recommend this as a fun family vacation! The hotel and grounds are

    beautiful and the staff was absolutely delightful. As a matter of fact,

    out of all the hotels in the carribean we have stayed at, the staff

    here outshines them all!

    Great Hotel!


    We stayed at the Hotel RIU Cancun and had a fantastic time. The hotel

    is a brand new 5 star all inclusive hotel and is located next to the

    malls and the major bars. I thought it was very elegent and clean was

    totally worth it. The food was buffet, but was excellent from breakfast

    to dinner. Everthing was fresh and hot off the grill. On a scale of 1

    to 10 I would rate it close to a 10. I would say it would be similar to

    or better than a very good Marriott type buffet with an enormous

    selection of foods.All of the hotel rooms had a perfect Ocean view

    (although there was a new condo building going up on the South side

    which was in the construction stage, so stay on the North side if

    possible until the condo's are built). The rooms were also very nice

    and clean with a small balcony. They also had a small fridge stocked

    with Corona, soda, and purified water which they re-fill every two

    days, as well as a small open bar with 3 different types of Spirits

    (however these were low quality spirits).There are 4 pools and one has

    a swim up bar. The beer they serve is Corona and some of the spirits

    are decent, ie Smirnoff, Jim Beam, Canadian Mist Whiskey, etc, however

    there are alot that are of poorer quality. You can use the Hoby Cat's

    or windsurfer boards on the beach. You need to take a $35 lesson to use

    the Hoby Cat, but after that you can use it as much as you want for the

    rest of your stay. There also had paddle boats, kayaks, boogie boards,

    etc.They had different activities during the day such as volleyball,

    spanish lesson's, and some pool games. There was also entertainment

    every night from 10:00pm to 11:00pm which I thought was first rate.

    Usually it was some type of dancing, which the dancers were well

    trained and of professional caliber.Well that's about it, I think you

    can't go wrong with this hotel and right now it's very reasonable

    priced compared with all of the other 5 star hotels. I had a super time

    and would definately go back and stay at this hotel again. Good luck

    and have a great vacation.

    Loved the new rui cancun


    just returned from the New Rui in Cancun and would highly recommed this

    resort. The lobby and lounges are breath taking. The food was pretty

    good they have two Buffetts one is air-condtioned and the other is

    open-air by the beach. They have three pools plus a small pool at the

    swim-up bar with tables and chairs in the water. very nice. the quiet

    pool is on one side of the resort however they are building a new

    resort next door so those people have to look at the construction going

    on but was never a problem. You have to have a reservation for one

    resturant only and they serve brailion type food. There is no Iron or

    coffee pot in the rooms but coffee was down in the lobby every morning

    and they have irons at the front desk to borrow. all the rooms have a

    small balconey and are very nice with mini-bar and liquer dispenser in

    them.. this resort is with-in walking distance of everything.. There is

    a Mall arcoss the street and down further is a huge Mexican out-let

    store and then the flea market and another mall across from that--

    Rain-forest cafe--hard rock cafe--ect. There is also on the 6th floor

    of the lobby in the solarium a hot tub and chairs on the roof top.. We

    will definitly return to this resort one day... Eileen

    Absolutley Fantastic


    The RIU cancun is brand new , just opened in May and we decided to take

    a chance without knowing much about it or even really seeing what it

    looked like but it had been rated as a five star. This place was by far

    the nicest and cleanest most wonderfully decorated place in the hotel

    zone what can I say the staff was great the food was great the beach is

    absolutely stunning. even though we did not bring our children with us

    this place even catered to them with there own area of swimming and

    supervised activities even until late in the evening. there is plenty

    of room to stretch out and do just about anything the resort area has

    two main pools where mostly the younger crowd hangs out through the day

    it has a swim up bar and loud music. there is another waterfall type

    pool on the quiet side to just relax and jacuzzi . the views are great

    from what we could tell all the rooms face the carribian side and have

    balconies. the rooms themselves are always kept clean by housekeeping

    just about the only negative i can think of was that they only replaced

    the drinks in your bar every two days. but the liquer bar is always

    kept full it consists of several large bottles of booze ( not american

    booze ). there was one negative that bothered us there are two more

    hotels being built on both sides of the RIU so during the day you have

    to put up with men whisteling constantly down at the pool area but if

    you go to the beach or pool bar area they cant see you and you cant

    hear them . oh yeah it depends on what side you get your room in if its

    near the construction area you might see a couple of peeping toms at

    night on the construction building s we caught them trying to look in

    rooms , but the hotel staff was great a moved us immediately even

    though i dont think they could see in the rooms expecialy if you kept

    the curtains shut or a least pulled. our travel agent told us that this

    place will never be this cheap again and the only reason the price was

    lower than most for a five star was that it was new and they were

    trying to get the rooms filled for summer. I hope this review does you

    some good . i know i read several about different hotels and they

    helped me decide on a few but remember everybody has a different

    expectation of what they should and should not get . This hotels ages

    ranged from 18 to 80 and everybody seemed to be having a great time.

    Quite Satisfied


    I recently returned from a six day five night stay and my only concern

    was the lack of adequate pool and beach umbrellas to protect you from

    the intense sun. This is a new hotel and small quirks and kinks are

    continuously being worked out. My only complaint is the absence of

    beach food and beverage service !!!!! Other than this issue, you should

    definitely be a "happy camper". I would definitely be a returning

    guest. Pack your bags and get, fun and entertainment

    awaits you.

    TripAdvisor Reviews Hotel Riu Cancun

    4.00 of 5 stars Excellent

    Travel Blogs from Cancun

    Setting off for Belize but not quite making it...

    A travel blog entry by tjashields on Jul 19, 2014

    5 photos

    ... one massive hotel after another. Sadly I wouldn't be staying at the Hilton or Hard Rock hotel for the night. We then hit some horrendous traffic in downtown Cancun as it hit 11pm on Saturday evening. We passed bar after bar, the streets lined with hundreds of people, bass resonating around us, pole dancers enticing the tourist punters into the bars and eclectic array of disco lights and strobe. It was thrilling to watch and I wanted to joint the crowds but I had more ...


    A travel blog entry by marty_rach on Apr 14, 2014

    2 comments, 131 photos

    ... boat, getting sunburnt and seeing a lot of white bodies. I didn’t recall the spinnaker ride though...

    Rach was doing well up until the point where she had to get off. An ever so graceful entry, landing on the flat of her side. Needless to say she was sore the next morning...


    A return visit

    A travel blog entry by princesspanky on Mar 08, 2014

    426 photos

    ... got onto the subject of love because the Catholic Church teaches that God is vengeful and watching for our sins. I asked him if he would like to see the bible's definition of love and he said he would so I read him the scripture in 1 Cor 13. 4-8 He looked at me and said 'it says that? Let me see' so I gave him my bible to read for himself. He feels happier speaking Spanish so Mike found the scripture on the ...

    Officially certified!!

    A travel blog entry by ryanpatrick on Oct 02, 2013

    5 comments, 11 photos

    ... his travels, and it turns out he's doing the exact same as me, but in reverse. He has taken a year off, and is travelling the world. He's already done Asia and Europe, Canada, America, and now working his way to South America. He gave me some fantastic suggestions for my trip! I'm spending today healing my sunburn, and playing some guitar! Take care, and I'll be posting next on Friday! Thanks for enjoying the stories as much as I enjoy writing ...

    Amerimed hospital... The longest stay yet...

    A travel blog entry by westportfrosty on Jul 20, 2013

    1 photo

    ... where English isn't the first language... Only this time I need to make sure I follow through. I downloaded a language app and was practicing when the nurse came in before. As the machine read out the phrase 'I am a man', he looked quite alarmed.. Until he realised it was in the iPad! Unfortunately the lessons get straight into conjugated verbs and seeing as I don't know the difference between verbs etc that makes things a little tricky. All good fun though. Hasty ...

    Traveler Photos Hotel Riu Cancun

    Riu Cancun
    Cancún, Mexico