Sheraton Nassau Beach Resort & Casino
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Travel Blogs from Nassau
Been here in the Sheraton on Cable Beach, Nassau for a couple of days. Very different to our apartment in the Caymans, but still a great experience. Fantastic location and facilities, and that same white sand and blue seas, but on a much bigger scale!! Spending our time just chilling out and enjoying the facilities. Will probably go for a 'dolphin …
Fantastic experience today ;oD !! We travelled by boat to Blue Lagoon Island for our dolphin swim encounter. We met Jake aka Flipper (star of the 1996 film with Paul Hogan and Elijah Wood). We got to interact with him in the water, lots of hugs and kisses (on the lips!), and splashes, and at the end, Jake and another dolphin called Sean, gave us a …
Kateandrichard stayed here on Nov 5, 2010 during their trip titled: Kateandrichard's Great Adventure.
Hello, The people of the island are super friendly, a cabby told Ugne he order the sunshine just for her. We arrived staving at the Sheraton Cables resort with its grand entryway and Casino. The menu at the poolside bar was terrible predictable with burgers, wraps, and cesar salads, The appetizer, two salads, and two cocktails (almost virgin) was …
Lee and I took a little vacation. We found a perfect beach spot, the perfect restaurant for lunch, sunset drinks and dinner. (Shhhh you can spot celerities here)A Sushi Restaurant, Mojitos, Gourmet Shop and Wine Shop to fill our picnic basket and a local delicacy ; Guava Puff for Breakfast.
How has this resort rated in the past?
TravelPod Member ReviewsSheraton Nassau Beach Resort & Casino
Rooms were very nice although smelt a bit musty so needed airing as you arrive back at the room each day. Needs better ventilation.
Staff very helpful and friendly.
We stayed when there were very few people around which was great - we had the pool virtually to ourselves.
An easy $1.25 bus trip into town.
Not close to good food - about a 1km walk to local supermarket and a few average restaurants.
Great value for money if Atlantis is a bit out of budget. We day tripped to Atlantis which was a great way to save money but still experience Paradise Island.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Sheraton Nassau Beach Resort & Casino
No All Inclusive No-Go
Just returned from the Sheraton. The hotel renovations were a big improvement over the Radisson. BUT::: We happened to still get in on the All Inclusive. With that we could tolerate all the herendous service. Without it--- We would never pay the prices for the food and drinks they were asking. A family could not afford this unless they were wealthy and if they were they would be at Atlantis. At there best rest. it took seven people to give us a fillet mignon that was like leather. We waited 1/2 hour for one of our several waiters to give us a cup of coffee. The Bahemians will never get it, they can't move no matter what. That is why the gratuity is on the check before you get served. Otherwise, they would never get tipped. They will all yes you to death but to give service or move they don't know how and will never learn. AGAIN, with the All-Inclusive you can tolerate it. To pay for every little thing not a chance. Sheraton wake up. If Harrahs corp has signed the papers for the tremendous complex which Sheraton has a 10% share. How will they compete. They can't. Stay with the All-inclusive at a reasonable price and people will come. Most people were not on the plan and the place was empty. I go there every year, have never seen it this dead in July. Wake-up Sheraton. The Wyndam casino was good, but they took away almost all of the 25 cent machines and replaced them with dollar machines. Last year we had a blast in the casino, this year there was very limited machines to play. As far as the waitresses coming for drinks forget it. You could die ot thirst. By 1am the casino was empty. Last year we saw boxing matches, Boys to Men singing group etc. It really felt like you were in the action. This year nothing not even a combo Bahemian band. They also know there is big changes and feel there jobs are not secure. I wonder why. BUT while us travelers are still paying for a good time, we wold like to have one and expect all that we have been going there for years. Otherwise stay down by the Atlantis. I must still say I always loved Cable beach the best but at these prices I will have to pick another island.
Enjoyed the stay but not worth the money
We just got back from our wonderful Bahamas vacation.
The Sheraton Cable Beach Resort is a beautiful hotel that is still under construction.
I must say the rooms are beautiful and accomodating - the beds are extremely comfortable.
Our dislikes- 1-The front desk service is extremely slow - it tooks us 40 minutes to check-in. 2-Their is a bellman fee that we were not aware of until we checked out. 3- The food is over priced ( for a bagel with cream cheese and a banana - I was charged $7.14)-we ate out most of our stay 4- You must pay a $30.00 resort fee - but I wouldn't consider this hotel a resort. 5- There is nothing to do at the hotel besides eating, swimming and sleeping - no kids rooms, no casino, no dance club, no spa, no workout room in the hotel ( you can use the gym across the street) 6- no signage for ice machine
Overall, the service was slow and the hotel is over-priced
Would I stay there again? Probably not - Been there -done that!
Reading over the reviews by some other travelers, I am amazed that anyone has anything bad to say about this hotel. I AGREE people move way too SLOWLY on this Island, but its that way ALL over, even in the Atlantis! Its the nature of the area. We all have to remember that we are not in the US where we expect things given to us as soon as we ask for them!! I LOVED this hotel. We had actually booked the rotten RIU on Paradise Island and checked out after a brief tour of the place. What a DUMP! It was the manager of the RIU that sent us here as he thought it was one of the best properties on the Island. Doesn't that tell you something?
The food was great, the rooms were brand new with flat screen TVs, clean beyond belief, quiet, beautifully decorated and three warm, clean pools. I cannot imagine how anyone can complain about this hotel.
I have learned one very important thing, ALWAYS stay in an American owned hotel. They gear everything to please the American traveler not like at the Spainish owned RIU Hotel where the soaps were made in Spain and the tv shows were in spanish. Maybe some people like that sort of thing, but it doesn't float my boat!!!!
When reading reviews, realize some TRIPADVISOR comments are negative not because of the hotel they stayed in, but because they did not like the Bahamas. Ask me if I would go back to the Bahamas and I will honestly say no. I enjoyed Bermuda and St Thomas a lot more.
The experience was AWFUL - the service was bad, and the staff did not know anything. The hotel just opened up so a lot of features were not available like pay phones, vending machines, and a knowledgeable concierge.I had booked my hotel stay through priceline.com and thought all was set but that is not the case. I was told at check-in that priceline does not cover a "Resort Fee" of $30 a day, which is ridiculous to me since it WAS NOT A RESORT. My safely was a concern too because just about anyone can walk into the hotel and access all the hotel rooms. There are also a few side doors with direct access from the beach to the hotel which was wide open and unlocked even at night. There were a few nights that I returned to the hotel past 1AM and was able to just walk right in to the hotel from these side doors. Also, I couldn't make any local calls from my room, so each time I had to make a call I had to go to the front desk. (The staff apparently did not know how to activate local calls from my room) The staff was not helpful at all and could not offer any information about local bars/clubs, or any ACCURATE information about the other islands. For instance, I asked about the clubs and the aquarium at Atlantis, and was told some ridiculous costs associated with the attractions there. I was told the aquarium would be $32 per person, but it's actually FREE.It's $32 if you want a guided tour, which you really didn't need. Also, they told me for non-guests it would be $175 per person to go on the slides at the Atlantis, but that is also false because it's only $105 for a day pass that would include access to all the slides and pools. All this information about Atlantis I did not find out about until I got to Paradise Island. It seems that the Sheraton is too desperate to keep the money and interest within their own property, but misinformation is NOT the way to do it. And when it was finally time to check-out, I see a charge of $18 added to the bill for a mandatory "BELLMAN FEE" even though we did not use the bellman at all while we were there. This bellman fee was NOT included in the $30 resort fee, which is just absolutely ridiculous. So if you must stay there, watch out for these additional costs, and don't even leave any tip for anyone because these fees are supposed to cover it.
Waste of time and money
We stayed from July 8, 2007 until July 13, 2007. The room was nice in the wing of the new part of the hotel where we stayed. Checking in and out was horrible and most everyone you met had problems. We booked our all inclusive trip prior to the change over from Raddison to Sheraton and I thought at first that must be the problem. I spoke with others who booked after the change over and they had problems also. the staff was friendly but very slow even though I tipped. The hotel was dead after 9:00 p.m. If you have not already booked I would suggest going elsewhere. The food was edible. I want be back!
Will never stay there again
The accomodations were fine, very comfy beds, clean rooms, but the service was extremely slow. We waited poolside in 90+degree heat for 15 minutes for a glass of iced tea.
My brother-in-law needed a glass of orange juice for his low blood sugar (diabetic) at 4 am and we were told that "our restaurants all close at 11"...no one even attempted to help...and all of the soda machines were disabled on all 9 floors.
There were no activities for us after 11 pm...no dance club, no entertainment at all.
Not a good experience. I would not recommend it.
Sheraton On the Way to being Great!
The Sheraton Cable Beach has just converted from the Radisson Cable Beach. It is about 1/2 way through its renovation and I had a room in the West Tower. I arrived very late as my flight from South Florida was delayed by over 3 hours. When I arrived I was assigned a smoking room, even though I was hoping for a non-smoking one. Bernandette at the front desk explained all the rooms were brand new and it should be okay, but let her know if it was not. She was right it was fantastic, everything was new, brand new. I had a wonderful room with a pool view. Bernadette called within five minutes to make sure it was okay. It was!
The staff both front desk and housekeeping were terrific. I had some problems with my billing, my stay was prepaid but it was not reflected in their system. Judy, a front desk manager and Clara both helped make sure it was cleared. They were very gracious about it.
There were some drawbacks based on the renovations. The in-room wireless internet was not working, so I had to use it in the lobby which was free. Also the ice machines were not working. You could get ice from the bar.
Everything was very clean and again the room was great. The pools that were open were very nice. The beach was so so, I like the beaches better in Freeport and in Miami for that matter. The water was beautiful.
Not too bad for being under construction...
We just spent 4 nights (June 28 - July 2) at the Sheraton Cable Beach. The hotel was under construction but the one wing seemed to be mostly finished. We went there expecting the worse, because of some earlier reviews, but found it to be not so bad. There were a few things that were inconvienent that you would expect to be taken care of in a hotel such as the Sheraton, but over all our stay was pleasant.
The rooms were very nice and new, the beds were very comfortable and clean. The towels were so new that every time you dried off with them you got "towel fuzzies" stuck on you. We were told that the hotel had only been a Sheraton for about 2 weeks and that they were still working "bugs" out. I pretty much considered ourselves "guinny pigs" by helping the hotel work out it's kinks.
Some of the problems were as follows:
1. We only had ice on the first day, the rest of the time the ice machines on every floor were broken. Seemed like some type of electrical problem as they were all unplugged and it looked like the sockets in the walls were being worked on.
2. The AC in our room did not cool very well. We called about this several times and were told that their was a problem with the AC in the entire building and that they were working on it. It still was not working when we left.
3. Check in & check out took about 30 - 45 mins. and there were only 2 people in line in front of us. You MUST check out at the front desk when you leave, they do not leave a bill under your door and they want you to bring your keys to the front desk. I'm not sure why this process had to take sooo long. We booked through priceline, which pre-charges us, so we should not have had a bill, however, we did have a bill for over $700, which the hotel took care of once they reviewed our Priceline reservation, however the clerk at the front desk had to hunt down several people to ask how to handle our type of reservation.
4. The snack shop did not have long enough hours. It would have been nice to have been open from early morning to late at night. We really could not figure out their hours because one day they would be open at a certain time and then the other day they would be closed at the same time.
5. The rooms were not insulated from sound very well, especially coming from the hallway. You could see light coming around your door from the hall to the room, so you know the doors did not fit snuggly.
That's pretty much our complaints list. Like I said, we felt like guinny pigs working out the problems for the hotel. Overall the staff was friendly and helpful. The doors were always opened for us on the way in and out of the hotel by the door man. The house keepers did a good job of putting fresh towels and toiletries in our room. The view was great! The ocean was beautiful. The pools are gardens were nice. (Only a handfull of the pools were open, but the place was not crowded at all, so it wasn't a problem)
Overall, if you don't mind a few inconvieniences, we had an ok stay. We paid $115/night on priceline, but our bill said $105/night, so you might be able to get if for less while they are under construction.
I was really worried about staying here after reading the bad reviews about the Radisson over the last few months. But I need not have worried a bit we had a fantastic time, the hotel was AMAZING!
Half the hotel is under construction but you would barely even notice, it doesnt affect your holiday at all. The staff are fantastic! They cannot do enough to help you and are so friendly and polite. The food and the service in Amici's restaurant is top notch we couldnt fault it at all. I really cannot say enough about the great staff in this hotel from the moment we stepped into the hotel to the moment we left everyone was so helpful and pleasant.
The room was newly decorated and spacious, with probably the most comfortable bed I have ever slept in! The view from the room was gorgeous, the clear waters and white sands of cable beach and the hotel's two pools.
We couldnt have wished for a better hotel in Nassau, it was really fantastic!
Radisson Not Worth It
I went to the Radisson Cable Beach Resort with my husband in May 2003 to attend a friend's wedding there. We purchased an all-inclusive package for four days expecting a fun, decent experience.Unfortunately, the resort did not live up to expectations. The number one complaint is the attitude of the resort staff. They were surly and seemingly bored all the time.Though we did not have great weather, we still spent most of our days on the beach, as did most other guests. Amazingly, the resort did not open the beach bar until late afternoon the entire time, citing inclement weather. Also, the beach restaurant was only open one day. I understand closing the bar and restaurant if no one is on the beach, but everybody was there!The restaraunts were all sub-par. The best is The Forge where you cook your meat at the table. It's fun and you can ensure you get the meal you want! The supposedly upscale "Amici" was overrun with a 20-person loud and obnoxious party while we were there who did not observe the dress code. It ruined the entire atmosphere.The maid service was good when they got to the room, but most of the time this didn't happen until after 3pm.In addition, the one place in the resort where you can dance was overrun with locals. There was no room to sit and enjoy a drink or dance.Needless to say, we won't be staying at the Radisson Cable Beach again. After that experience, I'm avoiding all Radisson hotels!