How has this resort rated in the past?
- Shuttle bus service
- Swimming pool
- Room service
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Historical Traveler Reviews Iberostar Cancun
We absolutely loved our stay at the Cancun Hilton Beach and Golf Resort. My husband and I, and our two girls, who are ages 8 and 5 visited March 2003, and also March 2002. We loved the resort so much we came back again during Spring Break 2003. The hotel is big, beautiful and very clean. They have a beautiful pool area, with pools of varying sizes and activities, and a large, well maintained beach. During the week, in the main pool area, there is a bathing suit fashion show. This show is fun for the ladies, since you can try the suits on, buy them at a reasonable price, and then wear them for the rest of your trip.The resort is very family oriented. There were no wild spring break partiers either time we visited. The guests are mainly families, and the atmosphere is very quiet and relaxing. There is not much to do at the hotel but relax, swim, eat and dink. There could be more kids activities. It is our understanding that there are more activities during the summer months.The restaurants are decent, but seemed to be better in 2002 than they were this year. With buses as cheap as they are to get around, and they are very safe, wed suggest you try other restaurants in the hotel zone.The hotel staff is the nicest weve ever met anywhere. Weve been to Antigua, Puerto Rico, Aruba, and all over the United States and the hotel staff here is by far the friendliest and happiest we have encountered
The Ultimate Review of a Great Resort
My wife and I used hotel points for a 7-day, 6-night vacation at the Hilton Cancun. We do lots of beach travel, and were expecting the Hilton to be nice, but not spectacular -- but what we actually experienced was far above and beyond expectations.This resort is gorgeous. The building itself is huge and interesting -- a massive pyramid that can be seen for miles around. It's a sleek, handsome and striking structure.Inside the hotel, everything is very nice. The main hall is almost open-air and marbled, and reminded me of other luxury hotels I've been at. There are clothing stores, a convenience store and a small travel agency off of the main hall as well. There's a huge, 10-story atrium in the hotel's center that's covered with hanging ivy and is just really striking. Everything is clean and sharp.The rooms themselves are also very nice. All rooms facing the ocean have at least a small balcony, and the fixtures and rooms themselves are among the best I've ever seen in a beach resort. Nice bathrooms, huge closets, handsome rooms. TV with pay movies, games, etc.The pool area is really lovely, with a bunch of separate pools flowing into one another (plus 2 hot tubs), the largest of which looks as if it's flowing into the ocean. There are plenty of beach chairs everywhere in the pool area, and one of the pools can be used for water volleyball and basketball.The beach area is among the nicest in Cancun. The sand is incredibly white, the beach is very long, and there's plenty of room to spread out without being next to others. There were also more than enough beach chairs, and a lot of sun umbrellas to be had.The water was gorgeous -- incredibly blue. However, when we were there, the surf was very rough, and I can't see many small kids being able to swim there. It's not like that all the time, but it was a bummer that we couldn't swim very far.The fitness room was really impressive. 6 cardio machines and a full set of weights and machines -- possibly the best hotel gym I've seen. There's to help you if you're into that.We LOVED the restaurants and were surprised they weren't more expensive. For breakfast, Spices, the main restaurant, serves buffets, a continental and a continental plus hot food. We did the continental every day and it was very solid (although their fruit was surprisingly mediocre). The hot breakfast buffet was very good, but much more expensive.For lunch, the pool-area restaurant, Kiosk, was very good, and not ridiculously overpriced. Had a spread of sandwiches, burgers, some basic mexican dishes, and few (too few) salads. It's informal and easy, and the food was tasty. We also ate at the Italian restaurant ("Pizza and Pasta"), which is indoors adjacent to Spices, for lunch. Very good pastas and a larger salad selection. The pizzas had way too much cheese for our taste. It's a nice restaurant, but we were fine in swimsuits and shirts. You can also eat at Mitachi for lunch, the resort's Japanese, but we didn't.For dinner, we did try Mitachi twice, and it was outstanding. They serve lots of authentic Japanese dishes, and have wonderful sushi. We are New Yorkers and love our sushi, and Mitachi's sushi was incredible. On Saturday and Sunday nights, they have an all-you-can-eat buffet, which we also loved. High quality and really, really good. We also did "Pizza and Pasta" one night for dinner, which was very good, but nothing to write home about. Spices also has a dinner taco bar and menu service, and we did room service from there one night -- had the beef fajitas which, once again, were really good.There's also a breathtaking bar area (Galileo) that is one of the smartest-looking bars I've seen. Full spread of alcohol and upscale tequilas in a handsome room with 4 different sitting areas, one of which had a big screen TV. Very sleek. There's a pool bar, which you can swim or walk to in the middle of the main pool, and you can order drinks from the Kiosk (poolside restaurant) as well. Finally, there's a main lobby bar that sells cuban cigarddle of the huge atrium. There are a bunch of couches to sit at, and you can order appetizer-type food. What's best about the food/drink situation is that they offer a 20% discount on all meals charged to your room when you check out if you've eaten/drank in 4 of their restaurants for lunch or dinner. For us, this was over $100 in savings on food that we already considered reasonably priced (but hey, we're New Yorkers, so take us with a grain of salt).All the water is filtered, and we, who often have stomach issues when traveling, had no problems at all. Also, there are waitstaff that will deliver food and drink to you all day on the beach or poolside if you're into that.Finally, this was almost the best service we've ever had at a beach resort. The staff was helpful, so friendly and professional - clearly their training was outstanding. They even tolerated my desire to speak Spanish, which I speak far worse than they do English. From the concierge to the waiters to the maids with their nice turndown service, we were wowed by the service.In terms of clientele and location, the Hilton is not on the main strip, where the spring breakers usually hang out. It's in a more secluded area, if there is such a thing in Cancun, and not directly adjacent to any other resorts. As a result, you've got a private beach area that's very low key. When we were there, there were a few singles, but most seemed to be couples and families. Lastly, we're not golfers, but the Hilton is the only Cancun resort to have its own course. They have a clubhouse, and someone who did golf told me the golfing was very nice, but not spectacular.In all, this resort far exceeded our expectations and was an absolutely relaxing and somewhat decadent time. I highly recommend this place.
Great Time at The Hilton
Our stay at the Hilton was simply put," The absolute best!". The accomadations and the beautiful surroundings were breathtaking. Our room had a balcony with a small table and chairs, w3hich we enjoyed every morning and evening. Our view was of the Caribbean and we could watch the sun come up everyday! The air conditioning work well all week. Maid service was twice daily with chocolate on the pillow everynight along with fresh towels. The staff was very helpful and make our vacation stress- free. The Mango Coladas were the drink of the week and the staff kept us satisfied with those on a daily basis. The other guests were very considerate of one another. The hotel was not crowded and was very relaxing. This was surprising because we were there during Spring Break. I was very sad to leave such a wonderful place. We will definatly be going back. The Hilton is the best!
We traveled to Cancun on 02/21/02 and spent 4 nights at the Hilton Cancun Beach and Golf Resort. If you are looking for a relaxing vacation in Cancun, the Hilton is the place to stay. It is away from the very commercialized hotel zone. The pool and beach areas are it's biggest selling points. They are very large areas and one does not have to get up at 6:00 AM to reserve chairs. While in Cancun we spoke to several couples who stayed at various hotels and told us that the had to get up early in the morning to get a chair at the pool. Not at the Hilton. We walked the length of the beach from the Hilton to the JW Marriott. The Hilton's beach was the biggest of all.Hotel staff were very friendly and would try to accomidate your every need. There are staff cleaning the hotel 24hrs.No complaints but recommend to the hotel to update the rooms. Very clean, very nice, but time to catch up with the brand new hotels.
Great place for relaxation
The Hilton, although a bit out of the way, is a great hotel. Super clean, great views, friendly and helpful staff and awesome pool and beach. Its the place to go for a very relaxing vacation in Cancun, for much less $$$ than the Ritz-Carlton.
My family and I stayed at the Hilton Golf and Beach Resort for 7 nights. We stayed from December 23rd, 2002- December 30th, 2002. We wished we hadn't left. The room was always clean. They have a HUGE closet, it was very nice to store things on the shelf instead of the floor. The safe was very nice to store valuables and jewlery. The hotel staff was very kind. The maids love it when you leave 1 or 2 American Dollars on the bed for them. Almost every room had a beach view. Outside everywhere you go you see people attending to the Hilton's Property. We plan on going back this year hopefully.
I have been to Can Cun 14 times, all of them in different hotels, but the most friendly, beautiful, clean, and best beach is Hiltonīs.
This year Iīm planning to take some friends down there, and I really think they are going to enjoy there stay, as I did.
The best days to arrive are after spring break and before summer vacations, those are the less busy of the year, and of course the best weather, not to hot or rainy, lots of sun.
Great for honeymoons and great if you like excersicing, because of its great gym.
I wonīt go anywhere else...
Hilton Can Cun Here We Gooo!!!!
Hilton Cancun-Beautiful Property & Helpful Staff
We just returned from a ten day vacation at the Hilton and had a great time despite the rain(majority of every day except two--one the day we left) and two sick toddlers (not from Montezuma's). We stayed in the Beach Club Villas and were steps from the Ocean. Also, instead of the Continental breakfast, they gave us the full breakfast buffet everyday--it was really good-different everyday and very fresh. Also included was a cocktail hour (1 1/2 hours) every night with a selection of complementary appetizers.
The staff was incredibly friendly and helpful--they even called a doctor in on Sunday for our boys--and delivered our presciptions within a half hour! Our floor (room & balcony) was scrubbed daily--fresh towels twice a day--chocolates on our pillows..it was nice. If it was raining, or we had alot of stuff, we could simply call the concierge for a cart to come get us and bring us to the main building(it was a nice walk in good weather).
Our only complaint, no real fault of the hotel, was the dampness. Nothing ever dried. But, it also rained everyday-contributing to this problem.
Too Far and Under Par
Too far from restaurants and shopping. In addition, had to be moved 3 times until we found a room suitable for staying in.
After the visit our credit card was overcharged and compromised for other charges at a Wal-Mart in the Mexico area. So watch for this.
We were finally moved to the beach houses. They were much nicer. So if you stay this is a must, otherwise stay somewhere else.
Manager could have cared less about our inconveniences.
Live and learn, I guess.
We stayed at the Hilton Cancun Beach and Golf Resort last year July and it was just FANTASTIC. Ver friendly staff and the swim-up bar and jacuzzi's were great, and also all the rooms have seaview. I would recommend to ask for a room-view on the poolside of the Hotel. We are going next year again!! Can't wait!!
TripAdvisor Reviews Iberostar Cancun
Travel Blogs from Cancun
... this is the place to go.
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... had hoped!
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