Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen, Quintana Roo, 77760, Mexico | 4 star resort
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This 4 star resort is located on Carretera Cancun-Tulum, Km. 54, Playa del Carmen.
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    TravelPod Member ReviewsHacienda Tres Rios Playa del Carmen

    Reviewed by dmf11161980


    Reviewed Nov 7, 2012
    by (1 review) , United States Flag of United States

    I would recommend staying away from this hotel and the others it is affiliated with. I was sold a VIP travel package (which took about 8 hours) and after reading the contract, it did not reflect any of what was discussed or what I had agreed to. The contract was written and my credit card charged while I was not present. When I tried to cancel immediately after reading it, they made it extremely difficult and finally gave me cancelation paperwork hours later. They did not refund me any of the thousands of dollars they fraudulently charged me and my credit card company is not having any luck with the matter either. My trip was consequently ruined. We even flew home early. And more importantly, the food was horrible.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    TripAdvisor Reviews Hacienda Tres Rios Playa del Carmen

    4.00 of 5 stars Excellent

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