Great Parnassus Resort and Spa
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How has this resort rated in the past?
This was my second stay at the Great Parnassus and I was just as impressed the second time! Of course, the food is not as great as it is in Canada, however the service was amazing and the hotel was very well taken care of and beautiful. No complaints!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsGreat Parnassus Resort and Spa Cancun
Historical Traveler Reviews Great Parnassus Resort and Spa Cancun
Well folks, I almost stayed at this hotel...we were booked with 3 rooms (party of nine) and throughout the last month I kept checking this website to see if the hotel had opened...thankfully there were a few posts in January that encouraged me to bite the bullet and contact Conquest for a hotel change. It took forever on the phone but they successfully rebooked us all at the Omni...then we arrived in Cancun on the 8th...the next day we just had to see what the hotel was like so we walked down the beach to it and a couple of us were brave enough to walk right through it. We were prepared for pretty much anything....perhaps the hotel was complete and amazing and how sad we were going to be when we saw what we moved from...however this was NOT the case. On the contrary I pulled out my digital camera and started snapping (I am still in Cancun but will post the piks when I get back)...there was construction everywhere...the main pool bar had guys tiling and people sawing...as this is actually a family resort I was shocked to see that ropes were being used instead of railings and in many cases there was no railing at all...the front kids area is not accessible from the outside, you would need to go through the hotel but we couldn't get to it as it was baracaded off. The inside holds a fair amount of promise...there is a centre half-circle of food stations (I would say 80% are running)...the bathrooms in the main lobby are still incomplete. I used them with my neice and we had to use the wooden doors.
Being open, doesn't mean being done. We stayed at the Great Parnassus the week of Saturday Feb 3 to Feb 10, 2007. The first six of twelve floors were open. Workmen were busy with floors 7 through 12 (some of these rooms were not enclosed yet) as well as working on unopened restaurants, miscellaneous wiring, elevators, dry walling the mezzanine over the lobby and a myriad of other projects. The water park, mini golf and front pool areas were still under construction but didn't appear to be too far from completion. The movie theatre appeared to be finished, but was not open during our stay. The pool area between the hotel and beach was very acceptable, although once again, much work needs to be done to finish guard rails, path lighting, landscaping, etc.
Will be awesome!
We were scheduled to stay from Jan 7th through the 13th, but due to construction delays, we were moved to another resort prior to our arrival in Canucn. We were also given a free 6 night stay the Great Parnassus good for one year. We felt that the resort was very fair in making these arrangements. We did go visit the Great Parnassus and the staff were very welcoming. We were given a guided tour of the progress so I thought I would share the photos I took. As I said, it will be awesome when it's completed, which according to our tour guide, will be sometime in March. I would say that's about right based on what I saw.
My boyfriend and I along with 2 other couples were to stay at the GP 1/07-1/13/07. On the Thursday before we were to fly out we were told it was not ready for guests, and we would have to wait for Apple Vacations to move us to another resort. We were placed at the RIU Cancun which was beautiful and absolutely wonderful. This was my first All Inclusive vacation and this resort was perfect.
My boyfriend and I were scheduled to stay Dec 29th through Jan 4th. We arrived into a lobby that would be gorgous but the plastic was still on all of the couches. We then got escorted to our "junior suite" or so we thought and realized we were in a regular room that was about 100 degrees with bunk beds.
My girlfriend and I arrived to the Great Parnassus on 1/1/07 and we were not able to stay at the Great Parnassus Spa and Resort due to the non-working Air Conditioning... I think the AC was an excuse because the place did not even look like it was ready for guests to stay there...
WARNING: Not open and no acceptable compensation
WARNING: This hotel was NOT open as of Jan. 1, 2007 and it does not appear that it will be open for at least six months.
We were not contacted in advance that the hotel was not ready. Once we arrived we were moved to another hotel, but the quality was not commensurate. Our vacation company was not helpful in rectifying the situation or in providing alternative arrangements.
My husband and I were the fourth and fifth guests to actually stay at the Great Parnassus. We arrived late Dec 23 and were put at the Golden Parnassus because the Great Parnassus would be ready in the morning. After enduring a terrible night sleep on two very small hard beds we hopped on the shuttle and went to the Great to check it out. After our first night at the Golden (a three star at best) we were ready to switch. We were told it was not ready (Dec 24) and if we came back Christmas Day they would give us an ocean front suite.