Grand Riviera Princess All Suites Resort & Spa

Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen, Riviera Maya, Yucatan Peninsula, 77710, Mexico | 4 star resort
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

Travel Blogs from Playa del Carmen

Tourist Tat Part 1

A travel blog entry by twinkfran

4

So we leave Belize and head on a bus to Mexico, we take the express right to Cancun, stay a night or two and head down to Playa del Carmen. Our hotel is nice, cheap and basic but clean and comfortable. It has a pool which we don't use and free wifi and a huge book exchange that we do.

Playa del Carmen isn’t my favourite place, its …

Baby Dragons Everywhere.

A travel blog entry by berniespinx

4
6

... British clothes and try to look a little less touristy and ethereal with our floaty dresses; which would have worked had it not been for our luminous skin. We toured the area finding the important stop off points (bars for Dan, toilets for me, food for both) then settled in for a sleep at about 20:30 like the wild kids that we are. Spent the next day discovering that getting up early (ahem, my fault as I have no ...

Back to the Money Bar

A travel blog entry by princesspanky

5

... we were in, the front had a huge dent. To my great annoyance we still had to pay our fare. I was outraged because we hadn't been delivered safely to our destination without incident. Mike being as chilled as usual just paid with no argument. We were all fine by the way - bar a small bruise on my arm. We were back at our hotels by about three and decided to have a little siesta.... Three hours later I woke up and it was dark and everyone was hungry and wanted to go out. It was ...

Day 91 - Snorkel tour

A travel blog entry by jayandbob

This is a top pick!
13

... a purchased. We found the worlds smallest Hard Rock Cafe and had a cocktail and shared a mixed chef special entree which was really good, with things like potato skins, onion rings, spring rolls and chicken dippers. After lunch we headed to the ferry and got on board not long after for the 45 minute ride back. When we got back to playa, on the beach were a bunch of really amazing sand sculptures, we checked them pit for a bit then walked back to our hotel. ...

Day 324-339- 25th- August-8th Sept MEXICO

A travel blog entry by beyersandlisa

227

... South East Asia, bamboo huts in the jungle, with a very simple life. I loved seeing this side of life here, we have seen colonial towns, beach resorts and a traditional family home. I even witnessed the family eating tortillas with a monkey, now you don’t see that everyday! I was also excited to be told this family still had a colony of ancient bees, these bees produce honey and have no sting. I have along my travels been taking lots of photos for my mum of bees around the world ...

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Location

This 4 star resort, located on Prolongacion 5ta. Avenida Mza 20 lote 006, Playa del Carmen, is near The Jungle Place, Veronica's Massage, Mexico Blue Dream, and Coco Cabana.
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    Historical Traveler Reviews Grand Riviera Princess All Suites Resort & Spa Playa del Carmen

    NIGHTMARE VACATION

    from

    HORRIBLE! We were there during Dec 13-20This resort is not even close to ready for hosting guests! There are problems galore! To list a few we encountered....

    Discussed! Very discussed! Stay away!

    from

    The hotel is not ready completely...

    Yikes! Nightmare!!

    from

    Wow! Just got back from this resort last night and I am left speechless..not in a good way! So many things wrong with this resort, where can I begin? First with the massive mosquito invasion...stagnant pools and fountains of water with no pesticide spraying..totally unacceptable! I am covered in bites from my head to my toe including my face...just in time for christmas! Nothing ever done about this...we eventually plugged all of the vents in our room with toilet paper to prevent them from coming in! The staff in the restaraunts and bars were awesome! Not much can be said for the reception staff and concierge! Awful! Our door to our room was broken for 5/7 days of the vacation...that meant we had to leave our screen door open and access the room from our pool (we had a swim up suite) I was promised time and time again this would be fixed by the rude front desk workers! Mini bar was filled on our last day of the vacation at 8am...not entirely appropriate! As well, our room was not cleaned for the majority of the trip with a few days it being cleaned at 7 or 8 at night...scary considering the resort is nowhere at full capacity! I guess I am even more ticked because no resolution was given at the hotel..I found out that some of the couples that moved resorts were acutally already given their voucher for a free week! Lets just say that I have already been in touch with conquest vacations and the princess chain! I highly recommend to stay AWAY from this resort until atleast 6 months from now...its just a shame they had to ruin so many vacations because they were money grabbing during christmas holidays!~!

    Not Allowed To Go

    from

    We were booked to go out on Dec22/07 for one week. Because of all the problems, our carrier (Air Transat) will not allow us to go to the Grand Riviera Princess now. Instead they have offered us full refunds, or a stay at the Barcelo Colonial (not my favorite place).

    I'm really sad right now that these Princess people haven't got it right for opening. I will never book another Princess hotel again because of it.

    They ruined my Xmas trip :(

    Very Nice Hotel

    from

    We have just returned from our Holidays at the Gran Riviera Princess and we have had an excellent holiday. We did expect more problems in the hotel as you can normally expect in a brand new (openingday was 10-12-2007) complex. And ofcourse there were some problems, but the complete staff is doing everything to solve any problem that may rise. They are working very hard to give the customer what they have been promised.

    Our feeling is that when these little "opening"problems" will be completely solved, it will be the best Princess Hotel within the complete chain.

    Stay Away!!! Stay Away!!!!

    from

    STAY AWAY!!!! STAY AWAY!!! STAY AWAY!!!! This resort is under construction it is an embarrassment. The Princess Hotel chain should be embarrassed to call this `place a Princess Hotel. We are presently stuck here please pray for us. We paid extra for Platinum Service which simply does not exist. There is no such thing as Platinum Service or any kind of Service...it simply does not exist. We just waited one hour and ten minutes in the French Restaurant or was it the Swiss restaurant???No one around here knows it is unbelievable. There was no air conditioning for three days, no such thing as turn down service, no such thing as a Platinum area on the beach, the 41" T.V. is actually 26" there is no premium liquor and the service is soooooo inconsistent that it is completely beyond belief. Tonight we just returned to our room to find a sheet and one blanket on it....that´s right it wasnt even made and there was no top blanket. We have spent over $ 120.00 in tips in just three nights and this is the type of disgusting service that we have received and this is just to summarize some of the issues we have faced. Believe me we are not alone, I cannot count the number of people that have been complaining and families that have been distraught over the past couple of days. I have never ever experienced anything like this in the many many many years that we have been travelling. This resort has great potential and I am sure that it will ultimately be a great place to visit but not now or any time in the immediate future would I recommend this place to anyone. I feel morally and ethically obliged to be forthright with you regarding the present frustrating, sad, deplorable, unbelieveable state of the Grand Rivieria Princess and I would be willing to immediately discuss my concerns with anyone from Redtag.ca, Conquest Vacations or the Princess Hotel Chain but of course they presently have no time to respond to my complaints.

    TripAdvisor Reviews Grand Riviera Princess All Suites Resort & Spa Playa del Carmen

    4.00 of 5 stars Excellent

    Traveler Photos Grand Riviera Princess All Suites Resort & Spa Playa del Carmen

    The Amazing Towel
    Playa del Carmen, Mexico