Grand Paradise Bavaro
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TravelPod Member ReviewsKamena Lodge Mravince
manque de serviettes, manque d'assiettes, manque de nourriture et pas de thé
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Kamena Lodge Mravince
What a beach!
Just back from a 2 week vacation at the Grand Paradise & regretted having to leave. The beach was fantastic and varied from day to day (i.e high/low tides, degree of waves). Extremely enjoyable & felt secure even when the waves were higher/stronger. Could walk for miles on the sandy beach without having to watch where I placed my feet (same applied in the water even when away from the hotel beach area). Although the 2 pools looked fine, I never went in (unusual for me!).
Checkin was fast & effective except for the time it took to schedule all my restaurant reservations (The 1st time I could get a 7:00 at the Italian restaurant was for the 6th day of my stay). Lots of food available for everyone's taste & mood - beef is good but frequently tough. The porc was always great as were the shrimp. Excellent breads, desserts (esp the ice-cream). Don't miss the Saturday night Gala buffet. Service was generally very good in the buffet & restaurants.
All the bars provided good service with minimal waiting. My least favorite was the pool bar which was sometimes stressful! Too many clients, for too few bartenders (2) resulted in the barmen jumping to one client to another "next, next" - also frequently at this bar, alcohol was not placed in drinks or only minimal amounts were. This is great in helping to ensure that the major drinkers don't get bombed & cause problems but if you're only having a few per day...
The animation group was great with high energy and personality! If you wanted to be involved, you were and if not, they'd leave you alone. This group was active all day with the typical activities in all-inclusives, including the nightly shows (beautiful costumes, dancing, lighting, etc).
Grounds pretty and very well kept - housekeeping always provided very good service with only occasssional lack of refills (possibly none were available for the housekeepers to dispense?). Rooms were large with a comfortable bed, always had hot water & water pressure, no bugs.
Language was not an issue. Sure some spoke more or less Eng/Fre but somehow we usually got our message across - when we didn't, it actually didn't make a real difference! In sum, lots of nice, hard working, friendly staff who try hard to please.
Very much enjoyed this vacation & hotel. The fact that it is of a smaller size encourages people to mingle more with each other.
Great vacation, warm & friendly people!
Jan - 2003
We had a wonderful family vacation at Grand Paradise Bavaro. This is the first Caribe-type vacation we've taken our boys on (ages 22, 19 & 16) and found this a great resort with lots of active things to do - mostly included in the package. Tennis (new courts), ping-pong, volleyball in the sand or pool; sailing (catamaran), kayaking, boogie-boarding; snorkeling, horseback riding along the beach, miles & miles of beautiful white sandy beach to walk in either direction - very nice. Evenings - pool- & foosball tables, internet access, as well as the patio bars, local 'theatre shows' & music.
The staff are very friendly, warm & helpful, and for the most part - very eagar to please/help. Both Reception & Activities staff often spoke 3-4 languages quite fluently, with English as a second or third language. All of the people very much appreciated our attempts to learn & use some of their language (mucho gracias, hola, buenos dias, etc)
Punta Cana (La Ramana, too) is quite an international vacation location. While many of the guests there speak some English, you will hear mostly Spanish, French, German or other languages in casual conversations on the beach, around the pool & at dinner. English is much less predominate, and it was great exposure for our boys as each have taken some Spanish or French in HS or college.
We found the food generally very good - always able to find something for everyone (even the boys did ok with food). We ate at all three restaurants - Asian, Italian & La Cana - found the sweet & sour pork (Asian), the lasagna (Italian) and prime-rib (La Cana) especially good.
We've found that vacationing in the Dominican is more 'European' - as with the language above, and in terms of evening dress. It is good to have semi-dress clothes for dinner wear (long pants for men, and a skirt or two for women w/ a pair of dressier sandals).
We occasionally needed to wait for the next load of clean beach towels, or use a hand-towel for a washcloth . . . but that's all part of the the Caribe-experience (we can stay in Mpls if we want a Marriot-type experience). They worked very hard to accommodate as much as possible, when ever possible.
Overall, it was a beautiful place to vacation, we never felt 'unsafe' at any time - day or night, we all had a good time & would recommend both the Dominican, and this resort to others!
Baby's Paradise ?
As parents of a one-year-old children, we spent our first holiday in a big big club. Here are the facts.
(+ positive aspects, - negative aspects)
BABY RELATED ISSUES
+ a bar in your bedroom : always filled with a bottle a water, coke and 7up => no problem with the water (water from bathroom not drinkable)
- no microwave : a pity ! Don't forget to bring necessary material to prepare hot water
+ the kids' club ladies were very very kind, even if they were not supposed to take care for the babies under 4. One hour sometimes gets possible.
- baby's bed : not comfortable. We had a very small one (cradle?) because the large one could not go through the bedroom door ! So we had to change the mattress because too thin, taking one from a large bed and folding it...
+ there are 2 small pools adapted to babies
+ doctor : convenient. We had it free for the baby (but expensive medicine).
+ general neatness : rooms, green spaces, pool, beach : everything regularly cleaned and very pleasant.
- reception : lack of staff. You start queuing up when you arrive. You stop queuing up when you leave.
+ boutique : a small and convenient boutique in the lobby, where you can find gifts, medecine, local products, ... But not very nice persons.
- booking dinners : apart from the main "canteen", you have 3 other restaurants. Medium quality, and definitely difficult to book a dinner ! They are said to be very busy, but actually they are often half empty : would this hide a problem of staff ?
+ activities : the animation team is generally nice. Good choice of water sports and good quality of material. Nice lessons of local dance.
- activities : the aquagym and aerobic sessions are not very convicing : too short and too easy (and iÂ’m not sportive). Don't loose your card for beach towels : 20 USD each !
+ pool bar : good choice of beverages, nice cocktails with or without alcohol (try banana mama, the pink one !!!).
- toilets blocked twice ; restaurants are too dark; lost sandals and swimsuit, never found ; the "village dance" is very complex ; bedrooms not very practical (1 bedside table for 2, need more cases)
Conclusion : we spent very good holiday thanks to the sun !!!
It was everything i dreamed it would be. ABSOLUTE PARADISE!
Everyone will love it and those who complain about little insignificant details are just too picky and over critical, you dont deserve to be at these type of hotels!!
I give it 5 STARS!! Returning next year with the family!!!
Warm and friendly
If you don't travel much to the Dominican Republic, then you may have trouble seeing the four stars....BUT IT IS! It is a destination full of people as warm as their sunshine. I have seen some people get involved with the activities and others who expect to be doted on. The one's waiting to be doted upon should not hold their breath!!! The staff is more than wiling be be of service for those of us who aren't fluent in Spanish...so long as we are patient and try to communicate calmly. The staff smiles back at you when there is a small communication gap! The food is very good in all execpt the Chinese place. I wouldn't make that my first choice. We stuck to the buffet and had a great variety of dishes from all over the world. The Pasta Station is a WINNER!
The pools were beautiful and clean and the ocean was superb. Snorkeling isn't too clear, but the guides bring along bread so the native fish practically tickle your skin they are so close!!!
The front desk staff and excursion people were very helpful and honest. Ask any and all questions about what you are paying for. Remember, things don't operate the same way they do in your homeland. After all...would you buy shoes without trying them on?
Lastly, and REALLY important is the BAR!!!! YA-HOO! The bartenders are all over you if you tip them even scantily. They're not"dog-hungry" for your money, but they are anxious to please and like good conversation while both of you sharpen your language skills. All in all.....This is a 4 star resort...mainly because of the staff and it's beautiful location. We went in November and liked it so much...we're going again in FEBRUARY!!!! Enjoy this jewel!!!!!!
With time it should get better!!
If you have recently booked this place or plan to please be cautious. I would try to talk to someone that has been there as recent as possible.
My husband and I stayed at this resort shortly after it opened and had some problems. Brush up on your Spanish as when we were there it was the only language most staff spoke. Front desk had a bit of a problem telling the truth, not uncommon in the islands yet still very frustrating!!
The resort was not entirely finished contrary to Sunquests claims that it was. Armed guards patrolled the resort daily with rifles slung over their shoulders as the fence surrounding the resort was not finished.
The staff tried their best with limited supplies and the activities director and their staff did a great job at keeping you entertained during the day.
Please be advised that housekeeping can get in your room even with the handle pulled up and the Do Not Disturb sign up. It happened more than once!!!Pretty hard communicating with our limited Spanish. In order to receive extra bottled water we had to write a letter in Spanish of course and leave a tip if we just left the note and no $$ than we did not get it!!
All in All I think that once they get all the kinks worked out of it, It should be an alright resort. It was not the best resort we have ever stayed at but we made the best of our time away from reality and made it a memorable vacation.
Never go back
The place is very beautiful and maybe we would have enoyed it more if we spoke spanish. We found some of the help to be very rude to English only poeple.
Grand Paradise Bavaro/Amsha marino
One can be critical of any resort but to be fair my family had a great week. You cannot have the same expectations as at home. The rooms were fine. The property was very nice and very clean. The food was good and plentiful. We enjoyed the buffet more than the Cana Grill or Michalangelos and never ventured into the Chinese restaurant. The attitude that previous reviews had stated was simply not evident. Apparently the front desk staff was completely new. Daniel Francisco checked us in and he was very helpful. I am however concerned about my final bill. I had only several moments to review our bill before heading to the airport and it confused me and still does. It looked as though I may have got a good deal and apparently I did because they sent a representative to the airport to find us since they did not include my 13 yr old daughter in the final calculation. We were at the airport check-in and trying to understand what the hotel wanted from us. More money. Any ways I am waiting for my Amex to come in. This was an unusual circumstance that should not happen again but does reflect how I feel about the resort. I can recommend the resort. The water was almost as nice as Cancun. Finally the resort needs to organize how to serve people. The beach bar had far too many people butting in ahead to get served. The front desk had the swarming also. They will improve. If you are going there have a great time.
This is a fantastic resort. The staff is great and extremely helpful. The food is excellent with 4 different restaurants to choose from. We loved the resort.
You shoud know what you are paying for...
it is not what you expect for your holidays, the food is BAD, you dont know what to eat not because of a long menu but because there are very few things that do not taste bad, the food in the restorants it´s also bad not to mentiont it is reheated... leaving the plate hot and the food cold... the atenttion it's very slow and the rarely solve the problems that you may have, if you cant afford a better hotel i guess it's ok but it is worth it to pay a little more for a far better food and service. The do not have enouf towels for the swming area... but it is not THAT bad if you know you are gonig to get a second class attention...
TripAdvisor Reviews Kamena Lodge Mravince
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