How has this resort rated in the past?
- Minbar in room
- Room service
- Swimming pool
Photos of Tesoro Manzanillo
- Swimming pool
- Fitness/Health center
- Minbar in room
- Wheelchair accessibility
- Free parking
- Room service
- Business Services
TravelPod Member ReviewsTesoro Manzanillo
What you need to know....
-Bring your confirmation paper. If you do not bring this, they may charge you extra and the check in process may take 45 minutes. The queue to check in and out can be up to 2 hours
-There is supposed to be a choice of restaurant every night. Not true. Italian is your only other choice is it is only open approximately once per week. We were not able to get a reservation the first night we arrived so had to have Mexican buffet. The 2nd night, we had the choice between Mexican buffet and Mexican a la Carte, the third night both were closed. We had to have the same gross food every night and it was disappointing to eat crap every night. The a la carte restaurant was full of international tourist because they couldn't stand the buffet and the Mexicans just loved the buffet and stuffed their faces until they couldn't walk.
- there are not enough elevators here. There is a new one going in as we speak, but that still won't be enough. Sometimes waits for the elevator can be as long as 15 minutes. There were 2 separate times when I was on the bottom floor and ran up 5 flights of stairs to the lobby bar, then up to room and still beat my wife using the elevator.
-The snorkel is supposed to be inclusive, but the man there is quite stingy and only likes to rent them out if you buy a tour from him and he only gives them to you for 2 hours. We complained at the front desk and the manager said we need to meet everyones needs. My wife replied by saying what if my need is to have the snorkel for a day or not have Mexican food everyday?
-No internet in rooms. Only in lobby. You would think with a top notch hotel, they would have this
This resort is not a crazy spring break resort. It is for families with low expectations who like food that is poor in quality and Mexican families. The only positives I can say about the hotel is that the staff in the restaurants bust their asses and work hard and the housekeeping was not bad. Housekeeping was late one day (4:00), but not bad.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Tesoro Manzanillo
Travel Blogs from Manzanillo
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