Barcelo Costa Cancun

Boulevard Kukulcan km. 4.5, Cancun, Yucatan Peninsula, 77500, Mexico | 5 star resort
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this resort rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 5 star resort, located on Boulevard Kukulcan km. 4.5, Cancun, is near Nautilus Diving & Training Center, Avenida Tulum, Temple of the Warriors, and Museo del INAH.
Map this resort

Amenities

       

    Historical Traveler Reviews Barcelo Costa Cancun

    Costa Real - You Get What You Pay For

    from

    I just returned from a vacation in Cancun and I enjoyed my stay at the Costa Real. We got a very cheap all inclusive deal for this hotel and were really not expecting much.

    We arrived late our first day there and were told at the reception desk that they were full and putting us up at another 5 star hotel for the night. Luckily, we had read that they had done this to others, and if you complain they happen to "find" you a room. We said either they find us a room for our entire stay, or we will stay at the 5 star resort for our entire vacation. Well, they happened to "find" us a room. We had room 505 that was facing the ocean and had its own private veranda with deck chairs were you could lay out. You just had to ignore the electric wiring on the back wall.

    The food was pretty decent. We had the breakfast buffet every morning. The drinks were a little watered down. If you want more bang for your buck, stick to beer and shots. I also suggest staying late at the buffet when the waiters are bored and exploring the shot options the bartender there comes up with. The beach bar is very nice and it doesn't close until 12:30 am even though the restaurants close at 11:00 pm.

    The beach is little, but it fits the size of the hotel. The pool is small as well, but it was never very crowded and we always found chairs. Its a great place to people watch. The DJ is just fun and you constantly have chances to win free bottles of tequila. Who could complain about that!!

    Do take the bus and visit the Gran Caribe. That is one beautiful hotel.

    Overall, it was a nice relaxing stay. No real complaits. If you are wanting a nice cheap vacation, this fits the bill.

    Worst time ever

    from

    the bar closes to early the employees are rude ALL inclusive is (--) they charge you for everything they made me pay for a call made on my credit card and for a collect call they also didn't provide transportation to the airport like they said they would when i checked in room service stole my money out of the draw i they also didn't let me back in the hotel to get the hat i forgot after i checked out it was a trip to hell i was never so happyas i was to be back in new york

    Nice Stay

    from

    We have stayed at the Costa Real twice, and enjoyed it both times. They have plenty of entertainment and the food is great. The first time we went, the beach area needed a little help, but had improved quite a bit on our second visit. The people working there were great. Anything you needed, they were there to help. The rooms were clean and the grounds were well kept. We even had an efficiency on our second stay, that was great. We could cook, and keep a large amount of food in our room. This worked out great since we had taken my brother (a big eater) with us. I definately recommend the Costa Real. Laboom is right across the street. Your about five minutes from town by bus. The lobster dinner cruise boards right by the hotel, which is a great picture with you in front of that large pirate ship. Remember, Cancun is what you make of it. If you don't have a good time, maybe you should look at yourself. LOL, Babyboo

    Rip off city

    from

    If you are going to visit the costa real in cancun, be prepared! Your stay will be fabulous until your checkout. They will try to charge you an arm and a leg to replace items in your room that there is nothing wrong with. They charged me 285 dollars, not pesos, to replace the curtains because of one small spot of blood. No joke. They take advantage of young american people because we are in a place that is not familiar to us and they know that we have our parent's creditcards. That is not it though. They charged my friend 100 dollars to replace a cheap 6lb. lamp in the room because it was chipped. So prepare yourself and if I were you I would choose a better hotel. The food is not good either. And the matresses are like rocks.The bar was great though!

    Damn peacocks

    from

    I can only mirror what everyone else has had to say about this establishment - It makes a fantastic holiday and the staff are great - HOWEVER. why would such a great hotel insist on having free-roaming peacocks throughout the hotel complex and beach area. On several occasions the birds attacked me, my wife and children - and being such big animals they were hard to fight off. The birds were always very aggresive and often pecked at my feet in the resteraunt. Try not to let this put you off - as it really is a great place but if you do not like birds this is definatley not the place for you

    Great Fun

    from

    We had a wonderful time at this hotel. Lots and lots of great food. Thet do need a little updating but it was fine...Very clean and friendly.....

    We enjoyed the Costa Real Hotel and Suites

    from

    We stayed at this hotel in March of 2002. We would highly recommend the all inclusive option, it was great not carrying any money with us during the days by the beach. The rooms were slightly outdated but the rest of the hotel was very nice. The pool area was beautiful, the beach was small but never crowded. The beach bar was very quaint and fun. We really liked the size of this hotel. We have stayed at bigger resorts and it seems to take so long to get from one place to another.

    Awesome hotel-the food needs work

    from

    We recently stayed in Cancun for Spring Break. Costa Real was an excellent hotel, the service was great! The resort is smaller than some of the other hotels, but you get to know everyone. The only dissapointing thing was the food..the drinks were excellent. I would highly recommend staying here if you are between the ages of 18-25. If not, maybe try the Grand Caribe Real, a sister hotel with way better food!

    Would go back

    from

    We just returned from a 3 night stay at the Costa Real and found it fabulous. The service was phenomenal and the food very good. The atmosphere is very relaxed and quiet. The beach was small, but very comparable to other beaches we saw.

    I would recommend getting a room with a patio to look out over the courtyard and peacocks.

    As for the noise mentioned in the earlier review, we did not find this to be a problem. The place was very relaxed and fun.

    We did visit the Grand Caribe to check out the sister hotel. This is where the party and activities were. If you want to party go to the Grand Caribe. If you want quiet stay at the Costa Real and take the bus to the Grand Caribe if you want to party occasionally.

    Do NOT fall for the invitation to visit the Grand Caribe for the tour. They offer a bottle of tequila, mexican blanket, beach bag and $25US. We decided to go on this and were shocked at the tactics they used. The sales people were very forceful and demanded $20,000US before we left them that day. The deal was $20,000US and that entitles you to be locked into a $75US per person for all inclusive. That's it. $20K and you still have to pay airfare and room....sounds like a deal to me. It's not worth it!!

    Stick with the Costa Real if you want a quiet romantic place or a fun place for family.

    Costa Real Hotel, 4 Star Resort Review

    from

    We recently stayed in the Costa Real Hotel in Cancun For a week in November. We went through Sun Trips. Sun Trips were excellent, friendly and very hassle free. They picked us up from the airport and took us directly to the hotel. Costa Real has a very tiny beach and is right next to the dock where the "party" and "tourist" boats leave from. There is a very tiny swim beach and usually when the boats are getting ready it gets pretty stinky. We did the all inclusive which was great! The staff at the Costa Real were very friendly and helpful. We booked our trip in advance of course, but we didn't get to the hotel to check in until 7 p.m. when we got their they told us they had overbooked the hotel and the only two rooms they had were a room with either just a king bed, but by a very very noisy area (whatever that meant) or they had a suite room with two double beds. Being annoyed that I couldn't have a room with a view we took the suite room which overlooked the parking lot towards the lagoon. Watch out for overbookings! Mexico's FOUR **** star hotels are not the same standards as four stars in America or anywhere else that I have been for that matter. The pool is not that big and the entire pool is only 4 feet deep. Costa Real has a great beach bar outside right on the beach that I found quite enjoyable! The people that let you take the kayaks, paddle boats, etc. out on the resort there are rude and were rude to us each and every time! We went and asked for a kayak, which we were told was part of our all inclusive and the first time they said come back at 10 a.m. so we went back at 10 and they said, well a "tour" just went out and took all the kayaks and we won't have any available until noon. What's up with that?

    Anyways, I WOULD NOT stay at this particular Costa Real hotel again. Get more out of your $$ and stay at one of their 5 stars, like the Grand Caribe. The Grand Caribe has a great beach area, although it is more wavy, rough waters. They have a swim up bar in their pool and it is just a more beautiful hotel all around.

    To end, this was our first time in Mexico, it was a nice little introduction to Cancun, but I wouldn't go back anytime soon, only because there are too many other places I want to see first! Happy travels!

    TripAdvisor Reviews Barcelo Costa Cancun

    4.00 of 5 stars Excellent
     

    Travel Blogs from Cancun

    It's All Fun and Games Until the Jeep Breaks Down

    A travel blog entry by nmblohm on Aug 06, 2014

    4 comments

    ... supposed to go out with the next day so we made the trek to the company to figure it out (that should've been our first sign that maybe we should've stayed home). Once everything was all set, we headed out to an Argentinian restaurant and ended our night with some dessert! On Wednesday, we woke up all ready to go on our tour. Since the jeep was 10 minutes late picking us up, we started to get nervous since planning the tour hadn't been ...

    Amazing Day for Relaxation and a Wedding!!

    A travel blog entry by beckyprincess on Jun 06, 2014

    1 comment, 11 photos

    ... room service again (3rd night in a row) we are heading to bed. Tomorrow is a big day - Jaime and I will be celebrating our 3 year anniversary. 3 years ago tomorrow we had our first date. We don't have anything planned, just more relaxing at the pool and beach. Our big plans are Whale Sharks on Sunday. Looking forward to a day where literally nothing is planned and we can just chill and not even have to look at the time.
    ...

    It's not all fun in the sun

    A travel blog entry by princesspanky on Apr 20, 2014

    4 photos

    ... bugs, bites and creepy crawlies there has also been the prickly heat and ridiculous sun tan marks which could not be avoided. I'm looking forward to having girlie time with my mum again, and coffee with my cousin and friends. Having coffee for the sake of a good chat is not really done here, nor is shopping for the sake of shopping. I'm not looking forward to getting off the plane and feeling the cold air slam me in the face, but on the plus side I do have my new coat to ...

    Bambi steps of backpacking and blogging.

    A travel blog entry by tombeaumont on Apr 02, 2013

    7 comments, 11 photos

    ... cash out, and only Bethan's card had been accepted; although
    luckily the next ATM we found proffered cash, so stress levels were high.



    The single redeeming feature of city however was definitely the beach. We had
    managed to catch blissful glances of the bright turquoise water and white sand,
    and so even in the dark we could see how beautiful it was. The beach is the
    only attraction to this very odd place. Ironically on ...

    Call me Ishmael.........

    A travel blog entry by divediva on Jul 11, 2012

    6 comments, 10 photos

    ... brushed by me so close I had to push myself away so it wouldn’t hit me in the face with its tail. Its texture felt really rough….kinda like fine sand paper. Not like a fish at all but more like a true shark.

    All is all I got a few hundred shots and only about 10% of them are for public consumption….will sort through them once I get home and have them on the big screen.

    Claudio used the video camera and got some ...

    Traveler Photos Barcelo Costa Cancun

    Beautiful beach
    Cancun, Mexico
    Beach of the Barcelo
    Cancun, Mexico
    In the Mexican restaurant
    Cancun, Mexico
    Dancing performance
    Cancun, Mexico
    Hotel from the sea
    Cancun, Mexico
    Swimming with the fishes
    Cancun, Mexico
    Hammock on the balcony
    Cancun, Mexico