El Cozumeleno Beach Resort
How has this resort rated in the past?
Historical Traveler Reviews El Cozumeleno Beach Resort
My husband and I just returned from a Christmas vacation at Cozumel and will definitely plan to return for next year here! We loved it!
The El Coz was a nice place to visit. We had a great view and a great room. We were put in the newer building which i belive was built in 1999. The rooms were clean, the beds were firm but good. I was very dissapointed in the food. It was terrible. The outdoor resturant was bad, the inside restaurnat was better but not great. The gift shop is expensive for what you get! A can of pringles worked out to like $5. The facility was kept clean. Service from the staff was great, always willing to help you. After the 3rd night, after eating this kind of pasta i was sick. I did not drink tap water, nor eat of the premices. There is a golf course tight across the road from the resort, which was not finsihed by the time we got there. Good place, but would not go back because of the bad food.
Most relaxing vacation I've ever had!
We stayed at El Cozumeleņo from 10/6 - 10/13, 2002. We had a GREAT time! However, let me preface my review with this: If you are used to staying at places like The Four Seasons, or Ritz-Carlton, this may not be the place for you. Cozumel, that is -- not the El Coz.
The hotel itself was quite nice (as clean as you can expect in Cozumel). The rooms were decently large, but the tile floor was pretty slippery when you had wet feet. A pair of slippers would have been nice. Be aware -- the beds are EXTREMELY firm!
The food was good, but I have to say I was a tad bit disappointed to not have more "real" Mexican fare. I was hoping for enchiladas, quesadillas, etc....On the Mexican nite, the spread was exactly that. But the one restaurant they had open in the low season had a single menu, and many of the choices were too focused on the shrimp for my personal tastes. The food itself wasn't bad -- just not quite what I had my mind set on. But the salsa fresca at the snack bar was nicely spicy -- mix some of that in with the queso, and it was a darn tasty snack.
What really made the trip such an absolute joy were the staff. By the end of the week, we had become quite familiar with the personalities that were our bartenders and activities staff. They were all incredibly friendly (and funny!), and more than happy to put up with those of us trying to practice the 5 Spanish phrases we memorized.
If you stay here, please do:
Remember your $ingles (all-inclusive, yes, but tips are still nice, especially for those who are so nice to you. They don't make a ton).
Bring your bugspray for the evenings at the pool bar or in the restaurant which is open to the beach.
Make conversation with those you meet. We met some fantastic people here (and the guests weren't bad, either!) :)
Give your cameras time to adjust from the cool bedrooms to the humid, warm outdoors.
Bring an extra swimsuit, so one can dry while you wear the other one.
Go to the grocery store to buy your tequila -- such a savings! (We took the cab to Chedraui, just past Carlos-n-Charlies)
We stayed at the El Cozumeleno from 8/25/02 to 9/1/02 and had a fantastic time.
We read every review we could find and were a bit nervous about how our stay at the El Cozumeleno would be. Some described the Hotel with horrific detail: Bad staff, bad food, bad accommodations, bad chairs, bad everything (and even a complaint about the miniature golf course).
Anyhow......Keep in mind a couple of things: 1)this is Mexico and the people are a bit relaxed about things, 2) If you don't want your children to see a bunch of drunks having a great time leave them at home, 3) If you can't relax and have a good time, don't go to Mexico.
The building and grounds are in the best shape of any of the hotels we saw during our stay. The staff was fantastic. By the time we left everyone knew us and were very accommodating. (Don't forget to tip. That's how the staff earns it's living.) The guys from Scuba-Du and Ocean Tours were great as well. They receive a great review from Scuba Diver Magazine every year and I can see why they earn it. The food was all right. Nothing fancy but quite edible. You'll want to go into town for dinner after a few days (Check out the Prima Trattoria- Fantastic lobster and home made pasta). The grounds are a bit noisy during the day (that's what it sounds like when people are having fun).
We had a great time and wouldn't hesitate to stay at the hotel again.
The Best Vacation ever
This resort is the nicest I'v been to in Cozumel (I have been to 4) A great place for adults and kids!!! We brought our 7 year old and our 13 year old and they both had a great time! While me and my husband went scuba diving my youngest play @ the kids center and my 13 year old wwent snorkling with a friend she met. Every other night they had a fun feast with a great stage show and hilarious games! Although some activities and couples were adult aimed my kids said that they can't wait to come back next year! Although the snack bar food wasn't the best, the wonderful pools, minigolf and very friendly staff made it the most wonderful week I've had in a long time. If you want nice staff and service this is the place!!! A few of the staff members made adorable stiched signs for my daughters and signed the back my 13 year old even got some of thier e-mail addresses and they keep in touch! This is a great place for couples and families, and the best vacation I've ever gone on!!!!
Cozumeleno is the best vaca ever!-***Mary***(13)
mexiko was cool. i lik sara alot josie (7)
Sex Drugs & Rock & Roll @ El Coz - Bring your Kids!
We will not be staying at this hotel when we come back to Cozumel next year to become certified divers. Here's my top 10 reasons:
1. Broken chairs - If you are in the business of providing people with a place to go to the beach, then you need to have beach chairs that are in good working order. Half of the beach chairs under the thatched umbrellas were broken.
2. The hotel blares (and I mean really really loud)dance music from 11 am to 10 pm. There was no way to get a way from the music. Forget a having a siesta if you are in the new section and you are a light sleeper.
3. Really bad food - What's worse is a lot of it was not covered - Could I have a fly with my morning pastry please?
4. No shade - There are about 10 thatched umbrellas for shade and that is it. Think - 10 umbrellas - 20 people that can fit under the umbrellas (remember half the chairs are broken under here too)and 250+ rooms. This is not a good combination for the fair skinned.
5. Poor service - about 50% of the time our request (for drinks, towels, whatever) were either ignored or were wrong.
6. Untimely wake up call - Our wake up call was received 30 mins. late. Thank goodness my husband made it earlier than we needed or we would have missed the ferry for our tour to Chichen Itza. There is no alarm clock in the room to act as a back up.
7. Unkept faclities - I'm suprised at how many people say this is a nice place. There are a lot of things at El Coz that were run down. For example, the mini golf course had ripped carpet everywhere which made it hard to play a fun game. Many places around the hotel are in need of painting including the mini golf. Our hotel room had a terrible stained couch (#1207), one of the lights did not work and the blow dryer blowed ice cold air. The maintenance people did come and looked at the problem but did not fix the light or the hairdryer. We were not offered a different room.
8. Dirty room - When we checked in, our room had clumps of sand on the floor which means the maid did not sweep or mop the floor.
9. Rude people at the scuba shop - I would definitely not do business with the on-sight scuba shop. They were very disorganized and I watched them more than once be verbally abusive to their potential customers. I watched as one guy from the shop told a customer who was purchasing flippers that the flippers were sized correctly when it was obvious they were way too big for the individual. Also they did not have enough snorkel gear to check out and what they did have was in very poor condition.
10. Confusion of purpose - The El Coz needs to decide if it is a party place or a family place. On the web site its says it caters to families. I don't have children but I never remember my parents taking me to a place where the hotel blared music with profane lyrics while everyone around me had a cigarette in one hand and a beer in another. I even saw this old guy with his 20 year old girlfriend do the dirty in the water in front of everyone! Unless you want your kids to see the seeder side of adults, my suggestion is to find yourself a different resort.
El Coz, Good Value for the $$
We just got home from 4 days, 3 nights at El Cozumeleno. We stayed on the "good" side, and had a really nice view overlooking the pool and the ocean. We stayed on the Mayan Riviera last year, and were a little disappointed that the beach wasn't quite as nice (just smaller, and more rocky). We walked down from the hotel and snorkeled...it was very cool. The food was not great, but about what we had expected. It was hard for us to get past the flies and birds everywhere in the outdoor facilities. My 11-year old was very bothered by it, and we couldn't find much he would eat. We both got sick on the last night, which made for a tough trip home the next day for me. He was better after by late morning, but I was sick for several days. Lots of people we talked to said they stayed there every year, and couldn't believe that we got sick, so it could have been a fluke I guess. My husband didn't get sick at all. Overall, I think it was a good deal for the price. If I hadn't had trouble with the food, I would rate a 4. We probably won't stay there again, but that's more because we like to try new places.
Great place to go
I went with a friend of mine and we had a great time. The service was wonderful and we liked the variety of food. We go to the El Cozumeleno every year.Thank you to Carlos!!
A Great Trip!
My wife and I just returned from a 5 day, 4 night trip to Cozumel, Mexico. We stayed at the El Cozumeleno Resort and we had a great time. From the time we landed in Mexico, until the time we left to return home, we had very good service from the Lomas Travel Agency and the staff of the resort. We had an excellant room over looking the ocean that was nice and clean. The food was average to good at the hotel. We look forward to going back next year!
Not Bad, Not Great
This resort, located at the northern end of the island, is actually "two" buildings in one-- an older section (about 30 years old?) and a newer section built in 1999. YOU DO NOT WANT TO STAY IN THE OLD SECTION. The rooms in the old section are smelly and riddled with mold and mildew-- plus the janitor's solution to fixing the problem is to splash large quanitities of Mr. Clean on the walls, which makes it smell as if you're sleeping in a broom closet. The first thing we did was ask to be moved. But when we complained at the desk, we were given excuses. On Day 2, when we demanded to be put in the new section or threatened to get our money back-- we were put in the new section. The new section is really nice. If we had been put in the new section, I would have definitely rated the place a 4. The food is good, and the tap water is drinkable. No one at the resort complained at all about Moctezuma's Revenge. The bar is open 22 hours a day. The snorkeling is nice. There's a place about 300 yards south of the resort where you can swim in clouds of hundreds of beautiful fish near a restaurant. The people throw food in the water to attract them...it was really cool.
TripAdvisor Reviews El Cozumeleno Beach Resort
Travel Blogs from Cozumel
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