Casa Velas

Address: Pelicanos 311, Puerto Vallarta, Pacific Coast, 48354, Mexico | 4 star resort
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This 4 star resort, located on Pelicanos 311, Puerto Vallarta, is near Canopy Tours de Los Veranos, Venus Sunshine Spa, Marina Vallarta Club de Golf, and The Spa at The Westin Puerto Vallarta.
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          Historical Traveler Reviews Casa Velas Puerto Vallarta

          Nice, beautiful, upscale property


          We stayed here for 5 nights at the end of January and had a wonderful experience. We also did extensive research before our trip and didn't really have any surprises. Yes, the beds are a bit hard but as a lot of people have also reported, the pools are immaculate, the beach club is first class, the service, restaurants and food is/are top notch. We never had to wait over 5 minutes for a ride to the beach club (either way). As for kids being allowed... there were small children at the beach club during our visits. Maybe that changes during peak season???

          No, the resort is not right on the beach but it doesn't claim to be either so i don't know why that disappoints people so much. Especially when the beach is a free ride 5 minutes away. Yes, it's a bit pricey but if you are looking for upper scale accomodations, beautiful scenery, tranquility, and top notch service, i recommend QR. If you are on a strict budget, need children's activities or want to party all night long, this is not the place for you. Oh, the spa is a very nice facility also but I think the massages we got were overpriced and they auto added the tip. We will probably stay somewhere else closer to the beach next time for a different experience but we are very happy with the one we had at Quinta Real as we were going for a romantic getaway from the hustle and bustle of our everyday lives.

          Lived up to reviews and more.


          Having never been to Puerto Vallarta, I exhaustively researched and read reviews -- the Quinta Real was more than I expected. It was a wonderful place, excellent food and such a kind and courteous staff.

          The beach club is excellent and the marina is in walking distance (if you want they'll take you there on golf cart). The beds are very hard -- but the hotel, food, and people make up for that small drawback.

          Not for Families with Kids!


          I booked a large suite at the Quinta Real after reading all the glowing reviews here at Trip Advisor. It just goes to show that there's a sucker born every minute and I'm one of them. I was traveling alone with my 2 children (ages 7 and 10). The room was spotlessly clean and large enough to drive an SUV around in, but the decor was so cold and impersonal - white marble, white limestone, white walls, no carpets anywhere.

          Also, THIS HOTEL IS NOT ON THE BEACH. It sits in the middle of a golf course and the staff warned us not to sit out on our balcony lest we get bonked in the head by an errant duffer's ball.

          After a long day of traveling, we arrived to find that our suite was not ready. We had to wait almost an hour for our room, so they suggested we have something to eat or drink at the poolside restaurant.

          While the food was excellent, the bill came to almost $100.00 (American Dollars) for lunch! A beer delivered poolside was $5.50 plus a tip! I felt really taken advantage of by this price gouging - especially in light of the fact that no-one ever came to ask me if I wanted something to drink; I had to send my 7-year old over to the bar.

          When we finally got to our miniature Palace at Versailles we excitedly looked around both the upstairs and the downstairs. When we attempted to open a set of levelor blinds in order to go out on our patio, the blinds fell onto my son's head and left a small cut over his ear. The blinds weighed over 20 lbs. and Pete was really in a lot of pain, not to mention frightened and BLEEDING. When I called the front desk and told them we'd had an accident and that my son was bleeding, they sent two maintenance guys who dragged the fallen blinds out and replaced them with a cheezy cotton shower curtain. No-one from managment came by to see if we were OK, no-one asked if we needed medical attention - NOTHING. These guys are on another planet.

          Also, the kids went crazy with boredom. There is nothing at all for them to do except flop around in the pool - which is surrounded by mostly old people and young honeymooners. The silence was deafening, and believe me, I love silence.

          When we tried to take the little golf cart to their "Beach Club" we were told that the children were too young. The beach club "is for adults only. It's very quiet and peaceful there, and the people - they are reading". Jeez, the whole place was like a mortuary - how could it get any quieter?


          Go to the Four Seasons Punta Mita, or better yet, save your money and go to Miami! This isn't Mexico, it isn't a bargain, and it isn't interesting unless you're a die-hard golfer.

          The Qunita is OUR new place!!


          We just got back from the Quinta Real and we are already planning our next trip. Everything was excellent. The staff was superb, especially Bruno, Israel and THE BEST concierge, Joy. She planned a whale watching - sailing trip for us and if you have a chance, please check out the Bloodhound (ship) for yourself. She also knew all the restaurants in town and suggested more than a few good ones, in particular, Cilantro's!! We went back twice. Say hello to Oscar for us if you go!

          The restaurants at the hotel were unbelievable! So delicious and the wine was excellent as well.

          My only suggestions would be: have some coffee available for guests in the lobby earlier than 7am. There are many early risers, especially golfers, who would like a cup to start their day, maybe an urn on the veranda by the lobby would be nice. Also, chairs on the balconies/gardens. There are beautiful plunge pools, but no chairs, strange.

          We are usually always happy to get home, this time, we were not, thanks to all the staff, pool, food, wine, beach, michelina's, plunge pool and all the ambiance around the property.

          Discreet and relaxing


          Discreet, beautiful and relaxing.We stayed at this hotel during the week of New Years, the hotel was sold out but you would never know. It was so peaceful and relaxing! The service was wonderful especially the spa staff. We never even made it to the beach club, the pool was so nice and quiet. There were two problems with the resort. One is that the rooms get a lot of hallway noise, the other is (this is very strange) there is no furniture on the terraces. There was a small plunge pool but no chairs to enjoy the balcony. Why?Overall the resort was wonderful.



          WOW! The Qunita Real was more than I ever expected. Everyone is incredibly kind and very helpful. The hotel is very nice..beds are a bit hard, but that was the only complaint. I was travelling with two friends and we had a great room with a plunge pool (which is a must).

          We felt like we had the place to ourselves. The hotel grounds are lovely, with all the pretty flowers and lush green grass. The pool is incredible, and the work out facility is really nice as well...all very clean and modern. The spa was a slice of heaven on earth..had a treatment each day....! The restaurant had a great breakfast menu and a lovely Sunday Brunch. The beach club is just five minutes from the hotel and you are taken there in a cute little golf cart. You can relax, listen to the crashing waves and enjoy your favorite exotic drink...and dine on some authentic mexican dishes. It is great...we can't wait to return! Definately not the place to stay if you are going to "whoop" it it is a very quiet, serene environment...

          Gorgeous hotel


          My husband and I stayed at the Quinta Real Christmas of 2002 and loved it. It is a gorgeous hotel and the grounds are immaculate. The staff is unfailingly nice. One morning we were wondering what the weather would be and the staff got on the internet and printed out an internet report of the PV weather for that day in English and had it delivered up to our room within 5 minutes. The hotel is not on the beach, but the beach club is very chic and is on a beautiful, not at all crowded stretch of beach. They will rent bikes to you free of charge and we rode brand new mountain bikes over to the beach club and had a blast just riding around on them throughout the city. The hotel is located in the marina area, which means that you have to take a taxi to get downtown, but the marina area is pretty and there are a lot of good restaurants on the water that are just a short walk from the hotel. It definitely does not feel like you are staying in a tourist trap here - the hotel is actually in a residential area. It is surrounded by beautiful homes and condos. We also had a plunge pool that felt like a bath right outside of our room on our deck. It was perfect to sit in after a long day out in the town. The Quinta also probably has the very best pool in PV. It is enormous and I never saw anyone in the water the entire time we were there. We even had the good fortune of meeting the owner of the hotel.

          He was very interested in our comments and criticisms and he is a Mexican native, which made us feel good about staying there -- that our money would be going into the Mexican economy rather than to some U.S.

          bank. The only cons I can think of are: (1) The speakers were blown out on our television (not a big deal for us because we didn't spend much time in our room anyway); (2) The floors are all marble and the doors are not that thick so you can hear absolutely everything outside of your room which does not make for a very peaceful sleep if people are stumbling in late at night wearing high heels. Overall, however, a fabulous experience at the Quinta Real.

          Best kept secret of PV


          Initially stayed at the intercontinental, but had to change rooms 3 times in 4 days (insects, fresh oil paint smell, dirty/old bathroom). Lucky for us we found this place. I had stayed at the Four Seasons in AZ a week before our vacation for a work meeting, and this hotel beats it (service, layout, food). Trully an extraordinary location and property. I walked everyday to the nearby driving range and golf course. My family was taken in a golf car to the beach club which is top of line as well. Very nice job keep it up. I will come back many times.

          Perfect for us


          We spent 4 nights at the Quinta Real in Puerto Vallarta and it was just perfect for us. We have two teenage sons who don't live with us, and we wanted someplace where we would have things to do together. We spend our days using the workout facility (beautiful and nice new equipment) and going to the beach club, swimming pool, playing golf, or walking to the marina. If we had had more time we would have loved to do the spa activities, because their spa facilities are so beautiful. We walked to dinner at the marina every night, and loved the choice of restaurants. The Quinta Real was immaculate and did not feel crowded, so people weren't putting a book on every chair to save it all day. If you have a group where some play golf and others don't, this is a good place because the hotel is right on the Marina Vallarta golf course. We did not want an all-inclusive where we had to eat at the same place all the time, or stand in any lines for anything, or where our kids found other kids to hang with all the time. The Quinta Real was EXACTLY what we wanted. The only thing we did not like was the beds are firm, and we like a soft bed. We just had them put extra padding on the mattress. Our room was the Grand Class Suite, with a king bed and sitting room downstairs and two double beds and sitting room upstairs, with a jacuzzi tub and private plunge pool, for $361 per night plus tax. Since we really need two rooms for the four of us, we felt like it was a great deal. I would be happy to answer any questions anyone has about the Quinta Real, we were very impressed with it.

          One of puerto vallarta's best kept secrets


          At first, we were a little hesitant to book a hotel that was not directly on the beach, but we were soon convinced otherwise once we got there. We were definitely well pampered while we were there. The service was outstanding -- friendly staff, extremely accommodating, with the perfect blend of being attentive yet not overbearing. Because it's a small luxury hotel, we were spared the all-too-common annoyances of the high-pressure timeshare sales pitches in the larger Mexican resorts (except during our excursions into town or wandering about the Marina). Our suite had both a jacuzzi and plunge pool which overlooked the golf course. The on site restaurant was delicious, the hotel pool was nice, but our favorite part of the facilities was their beach club, which was still virtually brand new, and was much more luxurious as well as private than at the other marina hotels. We would definately go back.

          TripAdvisor Reviews Casa Velas Puerto Vallarta

          4.50 of 5 stars Outstanding

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