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TravelPod Member ReviewsOasis Cancun
hotel staff were rude, took an hour to check in, our room flodded, lining for food was an effort. But the pool was nice. When looking at the price for other all inclusive hotels this one is definately the cheapest and theres a reson, but if what you are wanting is to sit by the pool sipping bicardis then this place is perfect for it. If you want great service and food then try somewhere else
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Oasis Cancun
I read all of the reviews on the Oasis Cancun before I left for my vacation (me, mom, 11yr old girl, sister). I went June 2002.
The reviews I read had me frightened.
I am sorry for the ones who had a terrible time.
My vacations was WONDERFUL!!! The hotel was nice.
Not the nicest I have ever been in but it was nice. I had the all-inclusive plan too.
The food was typical of the all-inclusive. The drinks were basically non-alcohol but were easy to get as many as I wanted (just ask for doubles or buy alcohol at the liquor store). My room was an ocean view. It took quite a bit of coaxing to get the ocean view over the garden view but they eventually gave in (3 times asking). What a sight. The ocean was beautiful.
The best part of my trip was going to Isla Meujares (a garafinno tour). It was the most spectacular water and snorkeling (fish, garr, baracuda were spotted). The resort was lovely. The hammocks were fun.
*Don't go on the trip to town. It was a rip off. You only got 45 minutes and were told to shop at only their stores. We didn't buy anything there. We wished we would have stayed at the resort.
We went parasailing, jet skiing, bar hopping, shopping at market 28(fun), swimming in the huge pool, you name it we did it.
I think the Oasis Cancun is a 3 1/2 star hotel.
I got what I paid for.
*Just remember no matter what they say,
Nothing is Free!!!!
A great place to stay!
I just returned from our trip to Oasis Cancun (May 26-May 31). We had a great time! We arrived at the hotel and checked our bags with the bell man. After a quick check in we headed to our room where our bags were waiting. Our view was spectacular, right on the beach, about 150 feet from the water! The room was very nice with a mini bar, t.v. and comfortable bed. Like someone else said, they do not give you an alarm clock, but who needs one? You are on vacation right? Does it really matter what time it is?
We were on an all inclusive package and most things were included. If you wanted to do extra things such as para sail, that was extra, but all of the food and drinks were already paid for. Some of you were complaining that most of the t.v. stations were not in English. Maybe I should remind you that you were in Mexico, not the USA! LOL If you want all of the t.v. stations to be in English......don't go to another country!
The hotel staff was great. Our room was very clean every time we returned from our daily outings and the hotel had a lot of activities planned. One night there was a Mexican fiesta, another night there was a beach party, and almost every night the hotel organized a trip to a local night club. On a few nights we went with the hotel trips, but we also ventured off on our own as well.
We also went scuba diving and snorkeling with Aqua World. They are a first class opperation, I would definately recommend them!
Over all this trip was very relaxing and a great way to unwind.
Oasis Cancun..... Thanks for a great time and a vacation I will never forget!
I will definately be back!
Avoid the Oasis Cancun Hotel
My family and I were extremely disappointed with the accommodations at the Oasis Cancun during our recent stay. First, the service was terrible. The only time the front desk (or anyone else for that matter) would help us is if they thought you owed them money, such as when the front desk employee chased after me because he thought I was leaving without "checking out" of the hotel. I got pick-pocketed on the bus while I was there and the front desk would not even assist me in contacting the police, bus station, or credit card companies. Rather, after being told of the incident, the front desk employees ignored my sister and I standing at the counter and went to help another customer. The hotel also lacked activities and resources to participate in activities. We wanted to play beach volleyball, but we could not find a volleyball despite asking several hotel employees. Most hotel employees could not even speak English! At night, hotel activities were virtually non-existent, except for one small bar (with no dancing or any other entertainment) that closed at 10:30 pm every night. In addition to the poor customer service that we received, the food was of poor quality and consisted of the same bland meals at each of the five restaurants. It made three out of the four people on my trip sick. Also, a bottle of water cost $5 (US), which for some reason was not included in our "all-inclusive" package. Also, the hotel rooms did not even contain a clock, alarm, hair dryer or iron. The television - which we had to turn on with a screwdriver because there was no knob - had poor reception and only two of the channels were in English. The only thing positive about our stay is your hotel is that it was located right on the beach, but I think most hotels in Cancun are anyway. My family and I would not recommend this hotel.
Worst Hotel Ever
I went on vacation to Cancun 05/13/02 - 05/17/02. Arrived at Oasis Cancun...worst hotel ever. Staff was very rude. Television only had 2 English channels the rest was in spanish. NO HBO, TV has no buttons on it, the remote control didn't work. The food and drinks was horrible. That was a nighmare from well. Luckly we were able to transfer out of the hotel. So we only had to stay there one night.
Don't be the next victim
A party of 18 of us recently took an all inclusive trip to Oasis Cancun hotel for 3 nights. The hotel staff were very unfriendly and basically just didn't care to help. All of the rooms especially the bathrooms were dirty, some had bathroom doors thatwere missing, no air conditioning, no electricity, NO SERVICE except one guy that worked in the front of the hotel, the food was the worst that I have ever encountered. It took 25 minutes to check in and I was the first in line. The bar only allowed 1 drink per person. All non-motorized sports were not included. There were no activities,entertainment or gym. The grounds were poorly kept although the beach area was really nice. Cancun itsself was great, the people are friendly except for this property. There were a ton of young people (16-19 years old) but they were being scammed upon checkout for items they really didn't owe for. Parents watch out for your youth.
Lots of fun, great beach!
We just returned from a week at the Oasis hotel in Cancun. I read the reveiws before we left and was a little hesitant but it turned out to be a beautiful place. The food was quite acceptable, service was good, beach is the most beautiful I have ever seen. The rooms are nothing special but who cares, you don't go there for the room! It was totally adequate for sleeping and showering. I don't think it is a place for young families as it is one big party of college kids that party (outside the hotel) until 4am. They didn't bother us but language did get a bit much after awhile. The pool is huge with 2 swim up bars and always a quiet place available to if that is what you want. The bus takes you to shopping plazas within 10-15 minutes away. I'd go back. The price was right and weather was great!
Worst hotel ever
my two friends and I just got back from our dream vaction that cost us each well over $1000 for the trip. We stayed at the Oasis Cancun because we looked at the there web site and it looked like a nice place.they said it would have a mini bar, satellite tv, and good accomondations in every room. Well it turns out to be a complete scam. we stayed in room 2470 in the front hotel complexe. It didn't have a mini bar, the satellite tv turned out to have 5 english channels, and there was no ice machine. the shower leaked and the roof as well, there was no bathroom door. The staff was rude to us, and you couldn't even bring in any outside food or drinks, even if you were drinking them at the time. the beach was also a joke. we could not use half of the hotels beach because it was restricted to all inclusive members. we only had access to 2 of the supposed 7 restaurants, and couldnt enter the fitness center. they also did not return our damage deposit (even though there was no NEW damage).
if you have any questions please feel free to contact myself at email@example.com
The staff was so rude I thought I was in France! Check-in took hours with no apologies. The rooms were very dated (they were also wrong and couldn't / wouldn't be changed). You could read through the two thin towels provided. There was vomit in the elevator for a full day. The staff was rude. The restaurants were a hassle --for an all-inclusive they did everything possible to keep you from using the better (and empty) restaurants--but the food was decent. At least the beach and grounds were well-kept. Our last night there we saw an orange ball of flames lighting the sky, ashes blowing up and down the street, and multiple fire trucks at one of the hotel buildings, but were told (did I say that the staff was rude?) that it was only a small kitchen fire. I'm rating it a 2 instead of a one only because we didn't die in the fire.
Great Service, Location & Fun! A+
We stayed at the Oasis Cancun in February 2002. We absolutely loved the beach, the pool, the drinks from the swim-up bars & the general atmosphere of the resort. The room wasn't anything to write home about, but we were generally happy with our accommodations. The food was surprisingly good, lots of varieties to choose from.
We are already trying to find a time to go back & stay at the Oasis. I would recommend this resort to all ages. There are plenty of activities to particpate in and even if you want a quiet spot on the beach, you will not be disappointed.
Oasis Cancun - Great Hotel!
We just returned from our stay at the Oasis Cancun and we loved every minute of it. The staff was very friendly and very eager to accommodate (you must visit Jaime and Armondo at the beach bar)! The grounds were beautiful and VERY clean. There was always something to do at this resort. It's on the most beautiful stretch of beach on Cancun...breathtaking. I highly recommend staying there. We can't wait to go back!
TripAdvisor Reviews Oasis Cancun
Travel Blogs from Cancun
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