Temptation Resort Spa Cancun
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Historical Traveler Reviews Temptation Resort Spa Cancun
Great time at the Blue Bay Getaway!
We stayed at the BBG from Dec 27th, 2002 through Jan 10, 2003. Be forewarned. If you are expecting the Ritz Carlton in NYC, as some of the reviewers seemed to be, you'll be disappointed. However, if you expect a great time, nice weather, lots of yummy food and drinks at a 3+ star resort, this is a great choice! More importantly, if you want to avoid hoards of screaming children, this is DEFINITELY the place! I've stayed at many all inclusives in Mexico, the DR, and Cuba. I would rate this as one of the best. It was the first resort where we didn't have a case of Montezuma's Revenge!
NOTE: If you are going to take Air Transat, please be aware that their weight limitations are much lower than with other airlines we've used. Their limit for carry on is 5kg, but our nice new carry on luggage weighs 4kg empty! Checked luggage has a limit of 22kg, again, our suitcases were pushing that empty. It's $5 per kilogram that you're over, so be careful.
The rooms are are basic but very clean and the AC worked well. The bathroom was shower only, but with a large vanity. In the event that you go to Mexico to watch TV, your choices are very limited. There are about 15 stations, the majority of which are in Spanish. Since this is an adults only resort, the also have an adult channel.
We really enjoyed the variety at the buffet and were extremely pleased with the specialty restaurants. Yes, you do need to make reservations ahead of time, so I'd recommend you get them done as soon as you arrive. Our favorites are (in order):
1. Ostas and Oysters (At BB Club)
2. Il Piacere (Italian)
3. The Village Wok (Chinese)
4. The Steak House.
The buffets (El Embarcadero, Las Margeritas) also featured very good food, but the specialty restaurants were excellent.
Since the BBG is an adults only resort, the entertainment is geared for adults. It can get a little raunchy, but it's all in good fun. Yes, you'll definitely see some topless sunbathers, but it's not like the women walk around without their tops 24/7. Another thing we really liked is that while the activities staff members will encourage you to participate in the various games, they're not obnoxiously insistant. If you don't want to participate, they won't harass you. Since nothing gets going at the clubs until midnight or later, they have nightly activities in the video bar to wrap things up. Each night is a different event and can go from tame (beer drinking contest, karaoke) to wild (mens and womens sexy legs competitions). We went to Senior Frogs and La Boom and had a great time. If you don't drink enough at the resort, most of the clubs will have an open bar night for US$25 / per person.
If you are only doing one tour while in Cancun, definitely go to Chichen Itza. It's a full day tour (7am - 7pm), but well worth the time and the USD$55. You can get the tour for less on the streets, but you can never be sure you'll get a reputable company. We also took a trip to Isla Mujeres, but rather than taking a tour, we recommend that you go on your own. If you take the bus (EXCELLENT 24/7 service, take it everywhere, rather than taxis) to Puerto Juares and take the ferry for 35pesos per person. Once you get there, you can rent a golf card for 350pesos for the whole day. It takes about 50 minutes to make the entire circuit of the island, but it's nice to be on your own schedule. You can do many things on the island from shopping to snorkelling.
Cancun is very commercialized, but you can get a taste of authentic Mexican culture when you go on tours. Remember, commercialization has its upside as clean public toilets, very safe, etc, etc.
The best shopping we found for Mexican souveniers was at Market 28 downtown. Again, you can just take the bus in front of the resort. The staff will be able to tell you which bus to take, but they are all labelled. We also found some souveniers at the 24 hour WalMart, located downtown.
In closing, remember that you're going on vacation for a good time. If little problems arise, try to make the best of your vacation. Remember, it could be worse, you could be at home, working.
Disaster upon Check In!
TRIP date: Jan. 5 - 13th, 2003:
Nine friends and myself booked an "Adults Only" all-inclusive trip for Cancun back in Nov. 02.
As luck would have it, we were very disappointed when our flight was delayed 4 hrs. Our arrival time to Cancun should have been 11 pm. Instead we arrived at 3:00am. A shuttle was waiting to take us to the hotel fortunately, but when we arrived, DISASTER.
We were supposed to have 5 rooms booked (incl. 1 single, 1 triple and 3 doubles). Upon check in, only 1 double room was avail. The triple occup. room only had 1 bed and the single room had not been cleaned. The Reservation desk said that they were completely out of rooms, but if we stuck around, someone might be checking out later that day. They had no excuse or reason avail for not having our rooms. No Travel rep for the company we booked with, would be available until 11:00 am that day... NO Help Anywhere...
Long story short, we spent the following day on the phone to Winnipeg and looking around for our own accommodations elsewhere.
Our impression: Definitely not the "star" rating given in the brochures.(Appearance, service) Think twice.
Loved It! Loved It! Loved It!
My husband and I love this place so much that we've been back three times. The only people that I've ever heard complain about Blue Bay are the total snobs that wouldn't know a good time if you slapped you in the face. Blue Bay is affordable and extreamly enjoyable. The beach is perfect, the grounds are beautiful, and the staff is the best. Every person at this resort aims to please.
As far as the food goes... great! Be sure to make your reservations at the special restaurants and when you eat at the chinese restaurant, definately try the sexy coffee. It is the best coffee I've ever had.
In town... If you're up to it... stop by coral negro. But prepare to be bombarded by the locals trying to sell you their goods. Fifteen minutes here and you will be worn out for the rest of the day so make it the last shopping spot you stop at before you go back to the hotel to relax. Make sure you try it though, it was the funniest, trippiest part of our vacation.
The activities people will take you to different bars almost every night if you want and make sure if you hear the words "bar crawl" you take advantage of that. The bar crawl was a blast!!!
We give Blue Bay One Million thumbs up and plan to go back soon!!!
If you get there before we do please tell Jorje in the sports bar hi from Holly and Steve. The two gringos that partied with him at his home.
TRY BLUE BAY GETAWAY!!! You'll love it!!!
I went to the Blue Bay getaway with a friend this past summer. Usually I research hotels fully, but as this was a rather spur of the moment trip, I thought I might trust the travel agent. Big mistake. I was not informed of a lot of things that I had problems with at this so called resort. First of all, the resort is adults only (16 and up I believe), and I was led to believe this simply meant no children. Wrong. The BBG was full of some of the skankiest people I have ever met in my life. After arriving, we were informed that was a nude pool, right in the middle of the hotel making it unavoidable. Also, the other pools as well as the beach were full of ugly, fat topless people in thongs. I would still have had a problem if it were full of naked beautiful people, because I am a person with morals, but those people were really disgusting. Lots of Euro trash. We also didn't find out that we had to make reservations at the restaurants til we got there, which was more than annoying- you can only reserve them at specific times in the morning, until the get booked up. Buffet food was simply ok. The drinks were awful at all the bars. The only fun we had was at Coco Bongo, a large and entertaining club down the strip. The beach was also awful. You can't tell from the pictures they show you, but BBG does not even have a real beach!! For the most part, you walk down a small section of sand, then have to step over boards to actually get into the water, which looks dirty and just really unpleasant. We spent a lot of our time on the beach at other hotels, some of which were very, very nice. The Palace hotels, and the other resorts near them, were all beautiful.
Hated the Blubay Getaway!
Our stay at the Blue Bay Getway:
First, let me start off by saying I have been to Cancun before but I have NEVER NEVER had an experience like the one I had at the Blue Bay Getaway.
Arrival: Me, my fiancee, my friend and her fiance went to Cancun. W were staying from 12/05/02-12/09/02.
Thursday 12/05/02, when we got out of the shuttle bus it looks like this decrepid run-down very drab low scale hotel. We saw security ALL over the place and they almost blended in wih the guests. As we went to the check-in line, we were told that there were no special accomodations for us since we were newlyweds that we were to have an ocean view and the honeymoon service. The reservationist was sort of yelling at me stating there was nothing indicated on the reservations for that. I just thought that our Apple representative forgot to add that on so we just said forget it and went on our way. As we arrived to our room, we were taken aback how damp it was in the room but we just figured it was because we had just arrived. We were still a little tired from the flight so we decided to lay down for a little bit and get some rest. However as we were lying down we kept hearng LOUD construction noises from downstairs. Since, we were not able to sleep anymore, we decided to get up and get something to eat. We went downstairs not knowing it was 3pm and the buffet stops serving Lunch at 3pm.
We had to go to another place and eat which only served appetizers, such as nachos, chicken, burgers, etc. When we started to eat the food, it was cold as ice. so we just drank something. That night we went downstairs to eat and was not informed by our Apple representative there or the staff that you had to make reservations for the three restaurants they had.
We went to this Italian restaurant and ate there without a reservation. When we were finished, I went by the pool to see how the water was and when I looked up, I seen this guy with nothing on but a cowboy hat who then jumped in the pool. We went to go sit by La margaritas and drink some drinks, they REFUSED to give us any premium liquor, stated that was for the VIP members only. We were sitting down and we saw something crawling on the floor, it was this HUGE COCKROACH the size of your hand.
We then saw our Apple representative Carlos and explained to him what happened with our liquor as well as the pounding that was going on in our rooms since we were right next to each other. Carlos said he would check into the noise and get back to us regarding the upgrades in the bands so we can receive the premium liquor as well. They also state in the brouchure that it is '24" hour inclusive however their bar closes at 1am. The first night since none of us wanted to drink GENERIC liquor, we went to the mart by the hotel and brought our own ABSOLUT Vodka and went to go drink by the ocean.
Friday 12/ 5/02, we woke up around 7am since the construction noise was still continuing, then waited for a little while and went downstairs to eat breakfast since it stopped serving at 11am. As we were eating breakfast, we seen a bunch of women as well as men walking around without their shirts and the men without their bottoms. We went to go lay out, however it started getting windy out and looked like it was going to rain. When we were by the pool bar, we had asked for ABSOULT/Cranberry and the bartender did give it to us the first time, the second time we asked for it, he said no that he couldn't give it to us. At this point we went to go talk to the Welcoming staff who explained to us that there should not be any bartender giving other people different drinks and if they continue to do so then we should notify them.
At this point my friend and I wanted to relax so we were going to get a massage and then we decided to get a couples massage, it was for 1/2 hour each for $100 for the two couples. We were in the Jacuzzi for 3 1/ 2 hours and it was very nice and relaxing. At this point it had been raining all day long and all of their "ACTIVITIES" were all outside so it looked very dead in our hotel. We then went inside their bar in the hotel and hung out there for a couple of hours, since it was still raining we decided to go out to a club and went to Daddy O which is a nice club!
Saturday 12/07/02 In the morning we woke up again at 7am (because of the construction noise) and went outside and it was pouring raining. We went to the Flea Market to buy some things and went to go eat since the food at the hotel was ALWAYS COLD and HORRIBLE.
We then went back to the hotel, got dressed and went to go eat at the steak restuarant which is basically like a "CHEAP" Ponderosa however, they do serve Premium liquor there. We went to the bar in hopes of getting a different kind of liquor and they came back and gave us the generic liquor, we saw about seven cockroaches running around all over the place which is DISGUSTING!
Sunday 12/08/02, the day before we left, we finally seen the manager and told him about all of the problems we had with the roaches, the consruction, the upgrade in the bands, the food and everything else. The managers name was Javier and all he could say was he was sorry. Since my friends were staying another day, they had asked if he could accomodate them for the inconvenience that had due to the service and everything else, he told them no he couldn't, our Apple representative was there and he just walked away not even trying to help us or try talking to the manager and explaining to him the time we had there at his hotel. I then told the manager his hotel sucked, there were cockroaches all over the place, there was construction noise EVERY day that woke us up, the liquor was cheap, we had to buy our own liquor to have a good time and we got the all-inclusive package, all he could tell me was to lower my voice. I just told him, he wanted me to lower my voice because he didn't want everyone else to know how bad his hotel sucked.
Monday 12/09/02 checkout time- When we were checking out, I had some charges to the room so I tld them to put it on my credit card and they swiped it twice and told me it was not going through, at this point the woman was getting mad with me and told me to get some money out another way. My fiancee went to the ATM and got the money out, their system must be really outdated that they don't have the technology yet to process credit cards. As we were leaving, I was ready to take off my bracelet when a Security guard rushed up to me and told me we were not allowed to take off our own bracelets, that they had to and that was the rules. As you were walking out the door, you would see the security guard, you would show him your hotel slip saying "ok for checkout" and then he would cut your bracelet.
In the shuttle bus going to the airpirt, there were about 10 people in there and all they could do was complain about the service, the liquor, the roaches and everything else. They all said they were going to call their Apple representative when they got home and demand some type of COMPENSATION for this horrible experience!
Now, I have been to Cancun before and I will never recommend this hotel to ANYONE not even my worst enemy. I have stayed at the GRAND OASIS and it is a beautiful hotel, very nice and spacious, no roaches, PREMIUM liquor and their bar does not close until late in the morning.
If you have booked your hotel with the BBG, please think again. I wouldn't want your experience to be as bad as mine.
Blue Bay OKAY!
Departure - We flew Air Transat out of Toronto, nice flight, no problems at all. The flight was an early one, left at 6:00am, we had tried to sleep the night before, but way to much excitement as this was our first real vacation.
Arrival - Walking off that plane, into the beautiful sunshine in the middle of January was awesome! We quickly cleared customs, and got our luggage. Quite a few baggage handles wanted to help us with our luggage, so we agreed and handed over $2 USD, gotta a nice smile and we were on our way. We decided to pay our own money and take a taxi, rather than wait for the WOV tour bus. We were at the hotel ahead of everyone!
Check in - Check in went very smooth, there was a bar right near the front desk which was a great! The concierge was very friendly and more than willing to help us with this experience as it was our first. We chose to pay the $2 US/day for the in room safe, we had no problems with this all week. We were shown to our rooms, we would have wished to be a little closer to the action, but it was our first vacation, and we did not know that you could request changes, and that they would be accommodated.
Rooms - Very basic, but clean and comfortable. The AC was working perfect. We quickly changed to our bathing suits, and hit the pool area. For a cold drink! the view from our room balcony was of the quieter pool, and a partial view of the ocean, very nice.
Resort General - The resort is made of several 3 story buildings, 3 pools, 2 swim up bars, about 5 bars, 5 restaurants (3 reservations required) + services at Blue Bay Marina (we didn't go there). Their was some construction going on at the resort, which at times was loud. But it didn't really bother me at all. We just made our way to the other pool area, and enjoyed the goings on there. The main pool was allot busier than the one by our room. The main pool is where the activities went on, it was nice to hang out there for awhile, but also a great retreat to go back to the pool by our room. The beach at the hotel was not that great, lot's of weeds and kinda rocky. Not the best for swimming. But to lay back relax and sip a pinacolada, it was perfect! The staff were great, greeting me every morning, by name, and just perfect! I would love to go back again and see them all. Sorry it has been a year, and I don;t remember their names as well as I should.
Food - the food at the hotel was great! For a 3+ star, I think it was awesome. I tried different things, and had no problems at all with my tummy! Like I said I have never traveled before, so I have nothing to compare it to, except Canada. So compared to Canada it was good food to my standards.
1. My fiancé and I decided to head out on our own, as this is Cancun and very touristy. We took a taxi to the local market, where we shopped around a bit. Most of the stuff they have for sale you can purchase here in Canada for allot cheaper. But we did buy a few souvenirs to bring home for the kids. We were also offered allot of other items at this market, but we kindly declined and that was it.
2. We headed over by local boat to Isla Mujeres, ABSOLUTELY BEAUTIFUL!!!! This is what I was looking for, actual Mexican culture. Not a McDonalds, Taco Bell and all the other things that make Cancun so North American! Isla Mujeres was heaven. We rented a golf cart for approx $80 USD for the day, and we toured around the island. We pulled up on a public beach, where we swam in the most beautiful beach (keep in mind, I have never been anywhere before), we sipped cold coronas, and then hoped back in our cart to do more touring. We did not have are own snorkel gear, so we couldn't enjoy that yet, that is day 3.
3. We went back to the island, and went to Garafon Snorkelling place. It was nice, but it happened to be a windy day, so the waves were really disrupting the water, it made for a ruff ride. But I thoroughly enjoyed the experience none the less!
Nightlife - The disco at the hotel was good. All the staff from the days stayed and had a great time with us. They really brought the place alive. We went with 2 single friends of my fiancé, they were out every night enjoying all the night clubs Cancun has to offer. They must have been having a great time, because as we were getting up for breakfast daily, they were just heading in! We went to one club Daddy O's, not the greatest. Not many people there, and it kinda felt a little to much like home to me. I had also got sick that night. I bought a shot from someone dressed up in the bar (probably not the greatest choice), but I was so sick the next day, and it was our last day, and I was in bed all day!
Overview - The hotel like I said was great, no complaints at all. It truly was a great vacation! I don;t think I would go back to Cancun, to touristy for me, but I would definitely recommend this resort to any one who is new to traveling, it is a fun, lively place!
If you have any questions about this hotel, please ask firstname.lastname@example.org
Stay away from Lomas Travel
The Blue Bay Getaway was great! The staff was the funniest, friendliest, and most accomadating people I have ever met. The food and drinks were great. The Beach is nothing to write home about but the facilities were great!
The only thing that was a great disappointment was that we booked through Conquest Vacations and their representatives in Cancuun were Lumas Travel. STAY AWAY from these people. Don't even talk to them if possible. They will try to get you to book everything through them and make everything sound terrific. NEVER, NEVER book their fishing tour. It took us almost 2 hours to get to their location only to find out that they overbook boats and the guides only hand out 2 fishing lines and they don't even assist you. Our group only caught 2 small fish and we didn't even get very far from shore. When the tour was finished they rope you into this God forsaken tourist building and want to sell you terrible souveneres. Then be prepared to wait 1 and 1/2 hours for a van to pick you up to go home. They also tried to rip us off on the price. They pressure you into buying their tours. STAY AWAY!! I could go on about other things that happened with them but it would take to long to type.
Please don't let this sway you from going to The BlueBay Getaway. Its an Adults only and is Fantastic!! I will go again but I will make sure that I don't book with Conquest. I also wrote to them and they more or less apoligised but took no actions and they took the Lumis Travels side of the story over our group. To make a long story short, they did nothing!
As I said before , don't let this sway you from booking at the BlueBAy Getaway. You will have a great time their!!!!!!!
What a mistake! I wanted to save some money. I guess if you have never visited Cancun before or maybe are on a tight budget it would be passable; but, really! The room #1212 had obvious mildew and mold (which I am allergic to), we had no towels for a day and a half, they removed the large tv in our room on day 5 and replaced it with a much smaller one (some one must have bought a time share for that place, therefore they were sucking up), Hector the tour rep was way less than helpful and only interested in selling an over priced tour that you could buy in the lobby office for cheaper prices. Oh, yes, no change in american dollars.....The night before we left I went to the front desk to get change so we could tip the maid and waiters that had taken care of us all week, no change. I only had hundreds and they wouldn't give any change unless I bought the whole hundred in pesos. Also, don't expect the room to be cleaned early in that wing. It was always 3 or 4 before they got to our room.
Try one of the Palace Resorts, they are much nicer and cleaner and actually have ice machines and fridges and room service.
The good, the bad and the ugly
Cancun trip report
To begin with, this report is written in the mind of someone who is taking their first trip to Cancun and Blue Bay. We stayed at Blue Bay Getaway (BBG) and visited their sister resort Blue Bay Club (BBC) so we will try to report on both.
Upon arrival to the Cancun Airport, we deplane VIA jetway into terminal A. Those arriving by Mexicana and some other airlines arrive in terminal B. Getting off the jetway we enter a warehouse type terminal thatÂ’s looks like it is still under construction. The ceiling is ripped up. Floor is lined with construction and safety cones. Wires are hanging. Air duct vents are just these big aluminum tubes hanging down from the ceiling. We follow the other passengers to the customs area because there are no signs telling us where to go. In fact, for those that arrive on International flights in the USA, you notice you are kept behind a solid glass wall the entire way until you get to customs and immigrations. In Cancun, your dividing wall is a three foot railing type fence with openings all around allowing in and out access to the terminal at anytime even before you clear immigration and officially enter the country.
We heard that when you get to immigration that there would be two lines. One for passports and one for birth certificates. When we arrived we found only one line and that lined weaved in and out, back and forth amidst a cattle trough type line similar to that used at your local bank or at many airport check-in lines. The area was jammed packed with people walking back and forth but we were impressed on how fast the line went. It took us about 45 minutes to clear immigration.
After immigration, the so-called fun begins. We try to make our way to the baggage claim area, even before we get to customs and we are besieged by a swarm of people who are calling us over and claiming it is a law, rule and other legal nessacitiy that they inspect our vouchers even before we pick up our luggage. To give you an example, think of the first big sale day for Christmas. The one after Thanksgiving. For those of you who ever had to stand in line for five or more hours waiting for the doors to your local toy store, wal mart or other store to open your door. Do you remember the mad dash to get in the door as soon as they opened to go after that furby doll, play station, cabbage patch kid or whatever the fad is this year? Well think of yourself as the store and these time-share people are screaming to get into your doors. The gauntlet begins here because after customs you are waylaid by more and more of these time share people, All of which insist it is Mexican Law or some other bull that they must inspect your vouchers. This goes on even after you get out of the terminal. MY ADVICE: STAY AWAY FROM THESE TIME SHARE PEOPLE. IGNORE THEM and your trip will be better off for it. If you still insist on doing the time-share thing, you can almost be sure your resort has these time share people too. Yes, they are even in the hotel zone!
The good thing I found in the baggage claim area was a currency exchange with the highest rates we saw. They were a wee bit higher than the banks and much higher exchange rate then the hotel. More on that later.
Our TA booked us with GOGO Travel. In Cancun, they use Olympus Tours. Therefore, when we fought our way out of the terminal, we looked for the orange shirts that Olympus is known for. To clarify, everyone who works for Olympus Tours wears an orange shirt with the Olympus logo. We gave our name to the tour employee because that was what it said to do on our voucher. Funny thing was the employee knew nothing about us. He checked his three sheets but could not find us at all. Oh well, welcome to Cancun. We said we had a voucher and he asked to see it. We handed him the voucher and he said, yes thatÂ’s us. He looked again and found our names. He aid we were expecting you 4 hours ago. That was strange to us since we did not board our first flight until about 4 hours ago. Whatever, we were here and we were soon to be on our way.
The walk from the arrival area at the terminal to the Olympus bus area was a long, long way. I was walking with a cane and dragging two big bags. My wife had two smaller carry-ons she was dragging. We finally got to the entrance of the departure terminal area and the Olympus tour rep pointed out how much further we had to walk. He suggested we wait here while he calls for a bus to come and pick us up. We agreed. We stood off to the side where the buses, vans and taxis drop off departing passengers. By doing this were became forewarned of what was in store for us. There were a sea of baggage handlers here who would swarm upon each and every arriving vehicle, trying to get the unsuspecting tourist to allow them to carry their luggage to their check-in gate. I say unsuspecting tourist because what we saw was the baggage handlers loaded the luggage on their carts, wheeled it up the ramp, entered the door and dropped off the bags. A total of maybe thirty steps from car to door. We flew American and the check-in is just a few feet inside the door. The others are all quite close. There you take the bags and weave in and out of the roped off lines, with your bags, awaiting to have your bags inspected even before you get to the ticket counter.
Our bus pulled up. It was a 15-passenger van. Our bags were loaded and we were off, or so we thought. By the way, it is a good idea to have a stack of one dollar US bills ready to give as tips. Your travel company guide, the baggage handlers, the driver, etc all have a subtle way of demanding tips. We stayed at an all inclusive, which like most all inclusive pays for everything but unlike most all inclusive, the staff has no trouble requesting and accepting tips. Our trip from the departure terminal was all the way over to the Olympus bus staging area. We backed in and loaded a full group of other tourists. The trip to our hotel seemed to take the long way around. As luck would have it, we were first in on this bus but we would be last off. The bus made stops at five other resorts before ours and we saw many classes of resorts and most were resorts our TA talked to us about checking into.
Upon arrival to BBG, we saw a very drab, low scale front entrance. Nothing fancy but it looked well kept. The security and the bellmen greeted us. What we saw was security was all over the place. Moreover, I mean all over the place. In our minds that was good because we felt safe and the security almost blended in with the guests. The bellmen loaded up our bags on his cart and wheeled them up a three-step ramp and around the corner to the check-in desk. Better get your money out because the bellmen makes sure he gets a tip. Later on we saw this bellmen pull out a wad of bills, which they say was big enough to choke a horse and peeled off a couple US dollars to give change to an arriving tourist who gave him a ten and asked for change.
Check-in was swift. We were booked into the new section of BBG. This section used to be called Plaza Los Glorias. Our room was 1304, which has a balcony facing the steak house and the quiet pool. Be advised: BBG is all stairs. No elevators, just lots and lots of stairs. The staff saw my cane and moved us to a ground floor in this new section. We ended up in 1119 which is a few steps from the La Alternative bar and game room.
The room was very spacious and clean. The air conditioner was central air and the thermostat worked just fine. We heard horror stories about this so we were concerned. The bathroom did not have a tub but had a shower. The thing about this shower was that it had one showerhead but was big enough for two, could easily fit three and intimately fit four at a time. The closets were another thing, or should I say closet. It was next to the door and was about three feet wide. What gets better is the closet also contained the room safe, which by the way costs 3.50 USD a day, if you want to use it. The safe is about one foot wide and four inches high. It is anchored to the wall at the back of the closet. The location of our safe was about five feet off the ground and it took up almost half the closet. The closet only had three hangars in there anyway so we are glad we brought our own. Did you ever try to hang up and squeeze enough clothes for an eight-day stay, from two adults, one being a female, into a one and a half-foot closet space. Not a pretty site!
Before unpacking, we decided to check out the grounds and get something to eat. From one that has been around the world, these grounds were impressive. The BBG has three pools. One called the sexy pool, which is in the old section. This is a free form pool with four Jacuzzi style tubs and a swim up bar with stools. The lower part of the bar is the swim up section with about 10 or so seats. The upper section is the walk up bar. It has about 20 concrete round bar stools with about seven or eight swings that line the outside of this bar. On the west side of this pool is the boat dock where you catch the free boat to visit the Blue Bay Club (BBC). The other resort owned by the Blue Bay. On the north side is the beach where you find the beach volleyball, horseshoes and six blue hammocks that comfortably hold two people. Section D rooms grace the south side. These rooms are still on the older section and they are facing the waterfront. Behind section D are rooms in section E through L. Some are three stories and some are four. These have no view of the ocean. Next to these rooms is the outdoor theater and in the evening it does get loud when the show is going on. Next to there is a tennis court but no one seemed to know where to find a tennis racquet and balls so we never saw it being used.
Back to the sexy pool. On the East Side is the El Embarcado. This is where you find the daily breakfast, lunch and dinner buffets. With the remodeling going on at the La Lagarta, the El Embarcardo is also where you can find the late night snacks, which basically are hot dogs and hamburgers. This resort advertises 24-hour food and they deliver. In the same building, you will find the video bar. This area is a small section in front of the El Embarcardo and is called Nice Shoes Video Bar. The bar is open from 7PM to 1AM. During the morning, this is also where you sign up for the specialty restaurants. The video bar contains one small bar, one long couch, a few tables but mostly standing room only. This is also where the nightly games are played which include contests for menÂ’s and womanÂ’s sexy legs, best kissing, karaoke, dancing and the widely publicized anything goes. Be advised that some of these contests say they are an adult content so if you are embarrassed by naked men and or women than you should avoid the video bar at those times.
Out the door, next to the video bar is the open air dining of Las Margaritas. From-5 - 7 PM, they offer snacks which are hamburgers, hot dogs and some light Mexican snack. From 7 - 9:30PM they offer a daily Mexican grill. The bar here, called MargaritaÂ’s Bar is open from 5PM to 11PM. Next to the Margarita Bar are the doors taking you back to the hotel lobby.
Walking back to the beach, on the right side of the El Embarcado, you will see the La Lagarta, which was undergoing remodeling. They did put a ping-pong table in there a few days before we left. Next to that is the sports pool. Here they have the water polo; water volleyball, water basketball and one day they had a game called crazy darts. The winner of the crazy darts game gets a certificate while the loser gets a hair shampoo with eggs, flour and whipped cream. After that, the loser parades around all the pools with a sign saying I am a loser. They then get a shower in front of everyone to rinse off the egg, flour and whipped cream. Dumping a bucket of ice water over their head does the shower.
Next to the sports pool is the activities office. It was closed most of the time and had a sign in front of it saying open soon, if you are lucky. Guess most of us were not lucky. On TV, they have a schedule of activities on channel 15. Also when checking in they give you a copy of the schedule. Be advised that schedule means almost nothing. They tell you to check out the activity board everyday to see the updated schedule. The only problem was that during our entire time there, they had no activity board anywhere.
Continue the walk to the beach, next to the sports pool is the Village Wok. We ate there and the food was good but the portions were extremely small. Be ready to order two or three entrees. We ended up ordering extra appetizers and entrees and still finished up with a small plate in the buffet. The Village Wok is directly on the beach and they offer dining inside and on the beach. Walking on the beach, behind the Village Wok is the watersports shed. They offered hobie cats and ocean kayaks. We tried two times to take out a hobie cat and both times were told no. No explanation, just no. On another occasion, I tried to take out an ocean kayak. Now I weigh 300 lbs, give or take a couple pounds. They had me fill out some waiver and then gave me a life jacket. Now I do not know why they gave me a small jacket but I looked at him and he said try it on. I laughed, put one arm in and could not even pull up the other arm. He went back to the door, picked up a bigger jacket that I got in but even after loosening all the straps found it extremely tight and hard to breath. He said that was the biggest they had. Then he picked out a kayak and started to drag it to the water. The kayak clearly was labeled as a weight capacity of 150 - 200 lbs. I laughed and said I weigh 300 lbs. That says 150 lbs. He said donÂ’t worry, it is good. I tried it and got about 50 feet out before it sank. I got it back. He was laughing and said I got bigger jacket and bigger boat for you. I said forget it.
Walking on the beach past the watersports shed is the old Plaza La Glorias resort. This is where you will find the new section of the Blue Bay Getaway. These rooms all have four numbers while the older section rooms all have three numbers. Next to the beach, in this new section you will find Bellavista. This is where you can also find a buffet breakfast, a healthy snack bar daily and in the evening, it becomes the specialty restaurant, the Steakhouse. During the day, this restaurant has been nicknamed the birdcage because if you do not keep an eye on your food, the birds that inhabit this area will take food off your plate.
Outside the Bellavista is the quiet pool. This is another free form pool with four Jacuzzi type sections and a swim up bar. Next to there is the IL Piacere. This is the Italian restaurant. We ate there and it was great. One thing not to miss here, an item that is not on the menu is called Â“Sexy CoffeeÂ”. Order it and see for yourself. Continue walking to the rooms you run into the game room which has two pool tables and next to that is the spa. Above the spa is the exercise room, which looks out over the ocean.
I am going to say a few words about the animation staff. They try hard but it seems they have been there so long that they tend to confuse fact with fiction. I will explain. We consider ourselves newcomers. Our first night there we entered the menÂ’s sexy legs contest. During the finals, in which I garnered third place, it was announced that the third place got a certificate and a 250-dollar voucher to be used in the logo shop. The second place got 500 dollars and the first place got 1,000 dollars. After the prizes were awarded, they announced that the dollars were Mexican dollars and not US dollars. We saw this during other contests during the week where they announce prizes as 100-dollar gift certificate for Wal-Mart along with other prizes. We tried to cash in our voucher only to find out the joke was on us. The resort manager came out and apologized to us telling us the prizes were an inside joke among the animation staff and they never meant to give any prizes other than the T-shirts and certificates. It seems others complained as well while we were there so the manager offered us a couple repeat visitor T-shirts to shut us up. We watched other contests during our stay and noticed that the animation staff still tells all that they are giving out prizes they never intended to give. We have them on videotape repeatedly doing and saying this. Our only conclusion would be is that the animation staff was pushing booze so much that they may have thought everyone was drunk and would forget what they said and never question where are the prizes they promised. Our videotape shows us that.
One activity the animation staff held at night was the Casino night. If you are looking for gambling, FORGET IT. We tried it and found out first hand what a farce it was. The deal is they escort you in and place you at a table. There were seven tables total and the most any table takes is six people. The games are only played for about one hour so if you do not get there first, you do not play. You do the math; seven tables, times six people equals 42 guests. With over 400 guests this led to some hot tempers. In addition, the games were a joke. I played blackjack. Our table all bets 10 dollars and the dealer hits on 20. Yes he busts. There were other times he stood on 12 or less. We bet 200 dollars and the dealer claims 21 eventhough we all told him he had 23. Yes we lost. Some people complained so they made an announcement that the games were only for fun, nothing serious so if you do not like it, get the hell out. We used play money that we would use for an auction at the end of the night. The prizes were a couple T-shirts from a local club, a couple tall plastic drink glasses and the grand prize was a cheap bottle of booze.
We met a great couple from England who spent 4,000 dollars on a JR. Suite. What they got was a room in the old section. The air did not work to well. The desk next to the bed was broken and when they opened the drawers, they found them lined with green fuzzy mold. The refrigerator was warm and not working. The Jacuzzi tub turned into being just a regular tub. Two days later, after much complaining, they were moved over to the newer section. They ended up with two single beds and a shower. Not what they paid for. Later they were told that the time-share group, the Blue Bay Premier has reserved all the Jacuzzi suites, all the time. So if you want a JR. Suite, you better be ready to give this time-share group 20,000 dollars or settle for a regular room.
As I mentioned, the Blue Bay Club & Marina is the sister resort of the BBG. To get there the resorts offer free bus and boat transportation. The BBC is a family type resort. Is is way off the beaten path. You will see this because to get there, you must travel through some seedy and impoverished sections of Cancun. The BBC has sections on both sides of the street with access through an underground tunnel. On the main side, we find the ocean side. This is where you find the lobby, one indoor and one outdoor bar and the buffet, which is downstairs, in the basement. The sundeck has three levels and holds about 50 lounge chairs. Next to the sundeck is a small pool, which turns into the sports pool. There is a ping pong table and fooseball table on the deck which is next to the watersports booth. On our two visits, there we never saw anyone using the watersports. The beach is awful. It is covered in seaweed, not only on the beach but all over the swimming area. Most of the beach area is about 15 feet from waters edge to the wall. This was at low tide. At high tide, the beach barely holds any lounge chairs.
We took a tour of the BBC and checked out the rooms on this side. They are very humid conditions in the halls and the rooms are dark and dank. We checked out every room type from the standard to the two-room suite. They were nice, clean and spacious but a one room, wall mounted, antique air conditioner just did not do it justice. The good part of this side was the specialty restaurant called Oysters & Ostras. This is an International Restaurant. They do serve fish and Oysters but so much more. This was five star dining with oceanfront views. If you stay at BBG, try to get a reservation here at BBC. It is well worth it. The only bad part of this All Inclusive restaurant was that they offer you a wine list where if you choose any wine, be prepared to pay extra for it, and by the prices we saw we do mean extra. Otherwise, try the house wine. We did and it was good. So did everyone else that was there when we were.
On this side of the street, you will find a childrenÂ’s day care center, a very small exersize room, a section they called the spa which was two hotel rooms with massage tables. Outside you will also find one washer and one dryer, both coin operated for your laundry. Across the street is quad section of very old looking hotel rooms. In the middle of these rooms is a sun deck with about eight lounge chairs and a small pool that might hold four people. Next to this area is a childrenÂ’s play area, a tennis court, basketball area and soccer field. Next to that is the indoor banquet and convention area where they hold the nightly entertainment.
That last day opened our eyes even more. We scheduled a pick up of our bags at 10:30 AM but the bellman never came. We ended up carrying our own bags all the way to the checkout desk. We complained and the bellman walked a few steps over to the desk and told us to put the bags by his desk because we still had about three hours before our bus would come to take us to the airport. We went to lunch and then took a final walk around. We ran into another guest. This was a big African American gentleman who you could tell was irate and told everyone around how he felt as he struggled to drag his three big bags from the old section and up and down all those steps. Seems the bellman did not pick up his bags either and his bus was waiting outside. Before we left, we noticed another young couple who looked like newlyweds. They were assigned rooms in the newer section but up on the third floor. The bellman helped them with the luggage to the stairs but told them they had to carry their own bags up the three flights of steps. He even demanded a tip from them for carrying the bags the few feet he did. They were beyond upset as well.
Upon departure from the resort were our bus was confronted by angry taxi cab drivers. Our driver tried to get us to the airport but the taxi drivers decided to stage a strike just as we were leaving. They parked their cabs in every direction in the only road to the hotel zone, got out and locked their doors. Our driver was able to get his bus near the downtown area where we were met by a sea of angry taxi cab drivers and at least 100 Federal Officers who were all dressed in black, attired in riot gear and getting ready to put down a violent uprising. We finally made it to the airport but we sure went the long way around.
At the airport we learned our flight was delayed about one half-hour. That was fine until we got to the terminal to find out the time was now one hour. We were leaving from the terminal A that was still under construction. If you want air conditioning here, forget it. One hour became two hours before we finally boarded. We finally landed at DFW at 8:30PM but our connecting flight took off at 8:10PM. The airlines had to put us up in a hotel. That is a whole another horror story, one that I would not believe if I was not there.
Overall, the trip was an experience. I know we left out many more things but I tried to hit as much of the highlights I could as to inform someone who has never been there before. We are considering on a return trip to Cancun but not sure about BBG. Only time will tell.
Bruce and Jacqueline
BBG Sept 7-14, 2002
Went to cancun for my honeymoon in may 2000. This place is great! I love the idea of having all inclusive. Not only do you get a better deal, you don't have to worry about having enough money, it's already pre-paid. This hotel is really nice. If you don't care for a bunch of kids running around, this is the place. Lots of great food, rooms are pretty nice, and there's 2 reserved restaurants included. I really like the bar inside the pool, though be careful balancing your drink. They're always playing great music, and there's lots of activities going on to keep you busy, plus it's free to use a windsurfboard or a boat. Keep in mind you have to get there early, and often it's too windy to go out, so plan accordingly. Don't be surprised if you see a few topless ladies :)
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