Barcelo Puerto Vallarta
How has this resort rated in the past?
TravelPod Member ReviewsBarcelo Puerto Vallarta
Food was ok. My wife got sick quite a bit from the food or water. We didn't feel safe with the taxi cab drivers. The room was very very good. It was large and comfortable. The beach was not good at all. The sand was not soft at all. It had a lot of broken shells and rocks where it was sharp.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Barcelo Puerto Vallarta
Enjoyed our Honeymoon Here!
We stayed here for a week at the end of September 2002. Nice facilities and room (although the room was VERY musty/moldly smelling). The food is good (kind of pricy for what you get) and service was friendly. BTW- you can pay something like $60 a day per person for all inclusive for a minimum of 3 days. This worked out well as we planned three days of pool relaxation, drinking and eating, and spent 2 days away from the resort. La Jolla de Mismaloya is somewhat isolated from the city but only a 15min. cab ride. -a definate plus unless you like to spend alot of time in the hustle of the city. A big negative (for us) was that one of the major pools was being re-tiled for the entire week we were staying. There was no advance warning for this. Hearing jackhammers all day did not make a very relaxing atmosphere. The beach is not worth mentioning. It is very small due to a major collapse a year or so ago. Overall, we had a very nice time and the hotel is worth staying at (especially compared to other resorts in the near vicinity). We particularly enjoyed the isolation from the city (although the vendors find their way!)
Best In Puerto Vallarta
By far the best resort in Puerto Vallarta. The hotel is beautiful, the grounds and pools are gorgeous and the setting is second to none with Mismaloya Bay and mountains surrounding the hotel. It has some of the finest restaurants in PV with John Houstons and Sets of the Night of the Iguana. The staff is professional and catered to our every need, with the number of employees far exceeding the number of guests. It is only a 15 minute scenic taxi ride to town - well worth the drive and far nicer than the flatlands of north of town and Nuevo. You would be hard pressed to find a nicer hotel in Mexico, it easily earns it's 5 star + GT rating. We highly recommend it.
It's a real nice hotel we had a problem with food charges to our room that caused problems - we went all inclusive--watch what your signing on your receipts. It was very relaxing but there was no night life, it dies at dusk. And they do not spray their beach for insects and you don't see them but we all had lot's of bites. Over all it was a nice hotel for relaxing.
We booked the hotel so our 2 children would have the advertised kids clubs activities. There was no-one at the kid's club the first day. The second day someone showed up 1 and 1/2 hour late and had no activities for the children. The 3rd day we signed the 2 children in and introduced them to the person who said they were running the Kids Club.
We came back in 2 hours to check on them, again there were no planned activities except for cermamics and this you need to pay for. Worse yet our son was not in the Kids Club and the woman running it had no idea where he was. After frantically searching for him for 1/2 hour we found him on the crowded beach in the ocean by himself.
He was bored by the lack of activities and had been going back and forth to the beach during the 2 hours we were gone without any intervention from the Kids club supervisor. She did not even ask him why he was leaving. The beach there has a steep drop off and strong undertow especially for a child with no lifeguard. We tried for 3-4 days to speak to the manager but despite numerous calls and waiting in the lobby to try to see him he did not address our concerns. The concierge could not help us and would send us looking for another person and that person no-one could find. This went on for days so we made other arrangements for the children. At checkout we were charged a higher rate, 330 a night versus the 301 a night we had on our printout for ... Since we were already not happy with the fact that there were no "trained counselors or kids club activities" as they widely advertise on their web site, in room TV set, and vacation information even to the point where they list the daily schedule we tried one last time to talk to the manager. He of course was unavailable to come down to speak to us but the concierge spoke to him on the phone and the manager was unwilling to do anything for us or even apologize for essentially ruining our very expensive vacation. Besides that, the property is in a beautiful location with nice pools and mountain views. The cleaning staff did an excellent job. It takes about 1.5 hours to get room service. If you want anything sent to the room, for example we needed scizzors, they said they would bring it up but it never arrived. The food in the restaurants is average-good but they substituted meats for example we ordered a veal dish and got fatty pork instead. The Mirador restaurant along the river next to La Jolla was better food. The dive shop onsite consists of a very small boat and a nice divemaster. He generally just goes to Los Arcos which is right in front of the hotel. The dive is shallow 30-40ft and there are puffer and other fish.
He took us through the arch where the water was turbulent, like a washing machine, and I hurt my knee being slammed into a rock and my husband broke the snap on his expensive fins being slammed into a rock. We had a junior diver with us who was only 11 years old and this area was not appropriate for him due to the high turbulence. We have rescue diver certifications so we were not
panicked by the conditions in that one area but a new diver, and certainly a junior diver should be sure to ask about conditions under the rock outcropping or they may have a very bad experience. The rest of the staff was amiable but nothing impressive. We stay in Mexico 3 times a year in 3-5 star resorts and this was the only time I have had a bad thing to say about a resort. I cannot believe that this hotel got a 5 star rating and is way below some of the 3 star places we have stayed. Linda
The most Beautiful Resort in PV!!!!!
We just returned yesterday from La Jolla and that was the most beautiful spot we could pick in PV. It was completely secluded, beautiful settings, beautiful pools..room was wonderful, staff very friendly..I am so glad I didn't listen to other reviews from various web sites that recomended Sheraton, Marriott or Westin. We were in that area and this was completely like any city in Florida without any Mexican feel. I didn't go to PV to see American resorts..I came to feel like I am in different country. And this is what I got in la Jolla. The only thing that was not so excellent was the $$$ ..I still think almost $40 dollars for breakfast for two is too much...even with a beautiful view...
And the beach is not so great...they lost a lot of beach during the hurricane..but the pools are making out the difference....
We vacationed at the resort in October of 2002. The major swimming pool was closed for repair, including the kids pool. There was no advance notification, no apologies and no compensation was offered. It was as if there attitude was, "you're here now, so what are you going to do about it." The Kids Club also didn't run as advertised. They shut it down from 2-3pm everyday so you can take your kids to lunch. We were told it was a full day program and that lunch was included. It's impossible to plan day trips with a schedule like that. It is a very nice resort, but I didn't like the attitude. They failed to deliver on what was promised for the vacation and did nothing to compensate for their shortfalls. Make sure all of the facilities are open before you go, and if they promise you anything, get it in writing.
Mexico at it's best!
I recently stay at La Jolla de Mismaloya about 1 month a go and plan on returning in 6 weeks. Mismaloya has a unlimited variety of interests and the Resort itself is as good as it gets! If you are looking for fantastic service, friendly staff and a feeling of being one with nature I encourage you to visit this one.
I visited La Jolla de Mismaloya in October, 2001 and again in May 2002. My vacations were the best I have ever had. The Resort is great and they treat you like royalty. I will be visiting again and I can tell you it won't be soon enough. Make sure you participate in the activities with Alberto and spend time at the pool bar. Hope to see you all there!!!!!
My Husband and I were there from May 3rd through May 7th we had a terrific, relaxing, no worries time. I'm jealous of anyone going there this year, since we can't go back until next year because of previous scheduled vacation time.
The staff is great and very friendly it was almost scary because we are not use to that in Detroit.
The view is spectacular, the service exceptional, and fairly well priced. Overall it was a wonderful family holiday!
TripAdvisor Reviews Barcelo Puerto Vallarta
Travel Blogs from Puerto Vallarta
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