Sugar Sands Inn and Suites
How has this motel rated in the past?
- Refrigerator in room
- Reduced mobility rooms
- Hot tub
- Conference facilities
- High-speed internet in room
- Microwave in room
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Historical Traveler Reviews Sugar Sands Inn and Suites Panama City Beach
Wonderful Tmes at Sugar Sands
We have been staying at Sugar Sands 2 times a year for the last 8 years. Our last trip was in early May of 2003. We stayed at The Sugar Shack for the first time. Its across the street from the beach but with a view of the beach. It was a wonderful place. Decorated nice, clean and with lots of room. Its a full house. I reccomend it if you want lots of privacy and don't care to be right on the beach. I have never had a bad experience at Sugar Sands. The rooms have always been clean and the staff very professional and friendly. I highly reccomend it to anyone.Gary RichardsonElizabethtown, Ky.
Don't stay at Sugar Sands
We recently reserved a room at Sugar Sands for August 11,2003. When we got there, we were disgusted. The motel looks nothing like it does on the website. The rooms are very small and smell. The furniture didn't appear to be clean at all. The parking is very limitied. We left after looking at the room (we had a one year old with us and there was no way we would allow her to crawl around on those gross floors) and we requested our money back. The guy working at the front desk asked us to come back the next day to see the manager. After looking for another room for several hours with a screaming child, we went back the next day to get our money back, but the manager wasn't there..... We were told to call the next day, so we did. Once again, the manager wouldn't speak to us, he just left a message that there would be NO refunds.... So we lost $82.23........ DO NOT STAY AT SUGAR SANDS
Loved the stay
We stayed at Sugar Sands room "a" option it was great loved the room and staff
Not for me
Our family stayed in Sugar Sands August 2002 for four long nights. My biggest complaint was the filth. Our kitchen was dirty, long strands of dust were hanging from the ceiling fans. We sat on our balcony at night and watched rats come out of the sea oats onto the area below. I have been to Florida every year since I was a small child and had never seen this before. We saw bugs in our room and the last straw was when I found one crawling up my arm while sitting on the balcony. I would not recommend the Sugar Sands until they spend some time and money cleaning this place!
Wouldn't stay there again
I wouldn't recommend staying at this reseort. just got back from a 3 night stay. The rooms were disgusting to say the least. There was a strong musty odor when we walked in, one of the light switches didn't work, the tv had no way to turn it on without the remote and the remote didn't always work. The balcony that faced the lake was dirty, the lake area had trash and other debris (including a dirty diaper). The area looked like it had not been cleaned up in quite some time. The bedspreads had stains on them and just over all it was not a good place to stay. We had to park pretty far down the street one night after eating because there are not enough spots.
Do Not Go To Sugar Sands
DO NOT GO TO SUGAR SANDS. Where do I begin, the rooms are awful. Looks like years of water damage have taken its toll, It smells, it is very old, there is rust and mildew on everything, no parking, unfriendly maids, they forgot to clean our room acouple of times,only one elevator for the whole building, and hold on you never know what floor you will end up on. These are the good things that happened, the pull out bed is right next to the air conditioner and the person in the pull out bed freezes. so to keep that from happening you have to keep it low so the other room burns up, while we were there the breaker blew a couple of times even though we had nothing pluged in. the topper of it all was on our second to last night there my 7 year old daughter went turn on the light and sparks flew out of the switch (thats what was blowing the breaker) so it had faulty wiring. it shocked her, she is now scared to turn on any lights. so we had no power to the bathroom or the other bedroom. not to mention at night there is only one person working, but his job is just to check people in he called the manager and the maintenance person (who was sick). Well basicaly they didnt care. We asked for another room and they said there were no other rooms available. We should have called the fire marshall. We ended up leaving with our money back for just the night we had no power to the bathroom. We talked to other people and they were having problems also. We came home 2 days early and our trip was ruined...... Also watch your kids, the railing on the balcony is to wide and a child can easily fall out.
stayed sugar-sands motel, june 10-17 ,nice place to stay, would stay their again...nice beach,not too many people,we picked good week..weather was very nice..small amount of rain...motel great,maids very nice.motel clean..was on 5 th floor.however jst 1 elevator.but not to bad on wait..and it work the week we was their...great vacation ,and another how ever.have 2 yoa son, and yes u guessed it he got sick..but took to local clinic very quick, dr..flat fee of 85 dollars..but they except credit cards...but worth in our case any question feel free to write..tomcat557
OK- But too Far Away From Everything
We stayed at the Sugar Sands during our first visit to PCB back in 2000. Since I was unfamiliar with the area, I didn't realize how far down the beach this motel is located. It is on the west end of the beach and it will take you at least 20-25 minutes to drive to the attractions or to even get something to eat. All the rooms are oceanfront with private balconies (at least in the tower we were staying). The room was pretty clean and comfortable though a foul odor was coming from the bathroom that first day we got there. The staff were not rude but neither did they go out of their way to be friendly.
They were just eh. I don't think I would stay here again just because of its location, but prices and facilities were OK.
I would keep looking if I were you.
We booked a room with Sugar Sands several months before our trip to Panama City Beach, FL. We were staying for the 4th of July. After driving 14 hours and checking in to the hotel, it was very difficult to find a parking space. When we finally got to our room and flipped on the light a very large cock roach skampered across the dirt and crum covered floor, I walked to the night stand to call the front desk and I saw another one run underneath the bed. We picked up our things and went back to the front desk to explain the situation, the man at the front desk offered to give us a room across the street and they would have our room sprayed the next day. I told him I would prefer our money back and we would find another hotel. He gave us our money , minus the deposit and said we would have to speak with the manager the next day about getting the deposit back. I said that was fine. Two hours later I finally found a room but in Panama City, not near the beach. The next day I called and spoke to the manager and she said she could not handle refunds and I would have to call around 1:30 pm after she spoke to the hotel owner and she would let me know. When I called at 1:30 she said she had spoken to the owner , and they sent a maintenance man up to the room and he did not find any bugs and what we saw was nothing more than Florida Palmeto bugs and that there was not going to be any refund of the deposit. I later spoke to several people and other hotels around the area and they did not understand what she was talking about and had no Palmeto bugs. From then on our vacation was affected and we were unable to book a room on the beach like we thought we had , and all of the rooms were booked for the 4th. So on the 4th instead of enjoying the fireworks display on the beach , we were starting our 14 hour track home.
stayed sugar-sands motel june 10-17-03,motel nice and clean.one elevator for 5 floors.and parking is problem when full,like most i guess.this is west end beach ,plenty of space on beach,water was warm 84 degrees,and clear,waves not to big. oh jst a note for parents.yes have 2 yr old son, and yes he got sick..took him to seawind medical clinic,85 dollar flat fee,but worth it.very little wait.any question feel free to write,bottom line i would go back to this area.
TripAdvisor Reviews Sugar Sands Inn and Suites Panama City Beach
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