National Parks Resort Lodge
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Historical Traveler Reviews National Parks Resort Lodge Pigeon Forge
We stayed there last June and the room was priced great and was extremely clean. However the american steak buffet was nasty!!!!!!!!!!!would not recommend that restaurant.
Hotel was average
We stayed here the Saturday after Thanksgiving. We had booked 3 rooms, but one couple couldn't go. We tried to cancel one room about 9am on Saturday morning. We were told we would still have to pay for the room because it was a holiday weekend. We ended up keeping the room, since we had to pay for it. We booked the rooms 3 weeks ahead of time and the rate was $89 for a standard room. When we got there they had a rate on their billboard for $69 a night. While we were checking in, people came in and ask for a room and they quoted them the $69 rate. That is the first time we have ever had to pay more for making advance reservations. Didn't quite understand this. The rooms were clean and the beds were comfortable. It was a good location, Cracker Barrel next door, Ruby Tuesday across street. We didn't try the American Steak and buffet, too many bad reviews. If we ever stay there again, we will question the price when we make reservations.
We recently spent 5 nights at the Lodge and it was the best place we've stayed. Atmosphere was always pleasant and the staff was always available and attentive. Had one problem and it was taken care of before we returned to our room. The Lodge, grounds, pools and rooms were very neat and clean. Looking forward to going back.
Caint beat the price
We got what they call a suite; 2 double beds, mini fridge, microwave, little sitting area for about $50.00/night. Clean, comfortable rooms with easy access to all the shows and area attractions.
Best bargain in a clean, comfortable hotel.
Low end price, but not low end accomodations.
We were very impressed with the rooms and the professional demeanor of the staff.
Excellent Place To Stay
I just returned from an overnight stay at National Parks Resort Lodge. Everything was wonderful except for the view. The price was excellent. Large room had a king bed with a small sofa, also micro. and small frige, and coffee pot with coffee. Clean and no mold. Very quiet. I was given a room on the back side which has a view of a bank, however, this was no problem for me. I could have requested another room which I am sure they would have provided if it was available. I was travelling alone and felt safe. Will stay again.
Not clean at all
I stopped in Pigeon Forge and got a room at NPR. They price was good and I thought the hotel would be ok. I was suprised when I got to the room. I am a General Manager of a hotel in Myrtle Beach, and I would be ashamed to work for NPR. The one good thing I can say is the room had new log furniture. It was good. The bathroom was very dated and if you like mold. This is your hotel. The tub was very very moldy. The carpet was dirty and the sheets looked as if the had not been changed. Found hair on then. My wife wanted to check-out at 11:00pm at night, but I was just to tired to look for another place. We did stay the night, but sleep with the lights on, my wife was afraid of bugs. She killed a roach in the bathroom. Also, the light switch in the bathroom was half connected. The metal plate cover did not fit and the had used tape to secure it. I was afraid my kids would get shocked. We were glad to leave.
Just a few complaints
My family and I just returned yesterday from our week long stay at NPR Lodge in Pigeon Forge. We made our reservations in January. My parents have vacationed in Pigeon Forge every summer for close to 20 years now. I just started going in the last 5 or so years. We usually stay in a different hotel each time, so this was our first stay at NPR Lodge.
There were 5 of us and we needed 3 rooms. At the time reservations were made, we requested Non-smoking rooms. Well, my room was non-smoking (on the 3rd floor), but the other 2 rooms were smoking rooms (on the 5th floor). My aunt had trouble with her sinuses all week because of it and both rooms smelled strongly of cigarettes. When we told the hotel of the mix-up, they didn't seem to really care.
All 3 of our rooms were at the back of the hotel, facing a large hill with another hotel on top of the hill. There was construction going on there too, so needless to say, our view was awful. We couldn't see the mountains or the main strip! You would think making your reservations 6 months in advance would make a difference, I guess not. The ONLY good thing about our rooms being at the back of the hotel was we were far away from the elevators (which are at the front of the hotel - long walk down the hallway), so it was fairly quiet.
Also, our rooms did not have the log furniture as they promote on their site. We had the old furniture. I was kind of disappointed in that, as trivial as it sounds.
The housekeeping was FANTASTIC! Our rooms were clean, and always had fresh towels, coffee, etc in our rooms. The housekeping staff there do a great job.
The outdoor pool was a light green and you could not see the bottom, even in the shallow end. The indoor pool was clean, but who could stand the powerful smell of chlorine inside (which I guess is expected of an indoor pool?).
The restaurant that sits in front of the hotel, American Steak & Buffet is awful. When we checked in Sunday night, we decided to eat there for dinner. We walked in and the place felt like an oven. It was too hot to stay there so we walked across the street to Ruby Tuesday and enjoyed our meal there.
Tuesday night we met up with some family from Louisiana and they wanted to eat at the American Steak & Buffet, so we went. My cousins wife almost passed out from the heat. We checked the thermostat on the wall and it was 84 degrees in the restaurant, and we were nowhere near the kitchen. The nice waiter got us a fan which helped. So, we left him a nice tip for that. The food, yuck!! The food is below average, in my book. I will never eat there again. I recommend Applewood Restaurant for a great meal - you will not leave there hungry!
We only booked at NPR Lodge because the price was right. I guess next time will stick with an old favorite, the Vacation Lodge on the other end of the Parkway. You get what you pay for.
Great Place To Stay
We've stayed there about 6 times. We're going back July 20th for a few days. Wouldn't stay anywhere else.
National Parks Resort - a great place to stay
We tried the National Parks Resort in Pigeon Forge, TN, for 3 nights in June. Walk-up got us a king/ sofa bed suite with micro fridge and table/ chairs. Spacious balcony with two chairs and table (and room to turn around!)
Great place right on the Parkway! Wonderful ambiance! Friendly, courteous, prompt, attentive staff. (A minor problem with the a/c was fixed in less than 30 minutes.)
Outdoor and indoor pools and whirlpool, extra towels at the front desk, pet friendly (but no little reminders all over the lawn!), near CVS and Ruby Tuesday's.
We'll definitely stay here the next time we are in Pigeon Forge.
Skip the Great American Steak and Buffet restaurant next to the resort. Food and selection are very limited. Go to Ryan's (toward Sevierville.)
TripAdvisor Reviews National Parks Resort Lodge Pigeon Forge
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