Mariner Motor Lodge
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Historical Traveler Reviews Mariner Motor Lodge West Yarmouth
The Mariner is a Rip Off
We recently spent ten days at the mariner Motor Lodge in West Yarmouth Mass. It was a big mistake. Their line "we only look expensive should be changed to we are the chintziest motel/hotel I have ever been to. First of all the price we paid was NOT the price we were quoted and no additional discounts for our lengthy stay. No continental brekfast as ALL the other hotels/motels have and worse NO COFFEE MAKER or PAPER in the room. They gave us the wrong information on their TV channel about Mass schedules so I missed mass for the first time in over 13 years. In ten days they did not change our sheets--I know because I spilled coffee a weekago and the same sheeets were on my bed when I left yesterday. The indooor swimming pool that was supposed to be for adults only after a certain time was full of kids who were unruly. This hotel was the ONLY bad part of a WONDERFUL trip.
Very nice place
We have been vacationing at the Cape for over 30 years. This is the first year that we stayed at the Mariner. I was pleasantly surprised. We stayed for a week, paid $92 a night and had a great stay. We'll definitely be back to this hotel. The property is well cared for and there are a lot of polite, well-dressed maintenance staff looking after it. Admittedly, the first morning I noticed the shower drain was slow, so I reported it to the front desk. It was fixed immediately. The room was clean, and there was no musty smell that you often find in many motels on the Cape. This motel is close to many restaurants (We really enjoyed Christophers and the 99 Restaurant), and is very good value for the price. The kids enjoyed the pools and the miniputt too. :-)
Just came back from staying here one night August 8th. We had requested early check in while I understand they can't guarentee this you can guarntee that you will be treated RUDELY. The woman behind the counter was absoutley the worst customer service person I have ever run into. The other women was fine but this woment was awful. She gave both couples that where register a just completly rude attitude. The rooms are outdated and just ok nothing to write home about. But the rudeness alone makes me wonder how the company can tolerate this from their employees.
Poor Customer Service
Stayed at another inn affiliated with the Mariner. The company that owns the Mariner doesn't care about its customers as I took the time to write about our experience and they never took the time to respond or apologize. The experience we had with this group ruined our vacation week.
Pretty good but could be better
We had a large party (14+ people) stay at the Mariner in June, 2003. For the most part, the Mariner was fine - the pool was great, there was a play area for the kids, and the rooms were adequate( clean but not super-clean). Everyone had a good time. However, I have two complaints - 1. As someone in another review mentioned - the continental breakfast is not my idea of a continental breakfast. It was more or less a free coffee and hostess donut. To me, a continental breakfast is fruit, muffins, bagels, and coffee, tea, milk and juice and maybe even cereal.2. One of the kids had left his jacket on the end of his bed and consequently his bed was not made. When I called the front desk, I was told that it is the hotel's policy to not touch the beds if there are any personal items on them. I don't have a problem with this policy (although I've never encountered it at another hotel). I do have a problem with the fact that this policy is not posted ANYWHERE - not in the room, in brochures, or on the website. Had I known about the policy, I would have made sure nothing was on the beds. Since I called the front desk about this after 5 pm, the maids were gone for the day and there was no one to change the bed other than maintenance (no thanks).
My wife and I love spend a long weekend at the Cape about twice a year--once before the tourist season begins, and once after. Other than sleeping, we spend very little time at the hotel, so most of the time we just need a clean room. We have found the Mariner to be adequate for our needs on these occasions. Certainly the hotel is nothing fancy, but it is decent. Offseason rates, especially, make a relaxing weekend on the Cape very feasible indeed.For those of you looking for a little more than basic accomodations, I would recommend the Anchor In (there really is only one 'n' in the name!) The place is centrally located in Hyannis, the staff is very friendly and the rooms are super clean. Try to find room in one of the executive or junior executive suites.
Stayed for a weekend getaway from the kids. The staff was helpful, polite and the grounds and rooms were clean and well maintained! Would recommend this hotel to out of towners. It's close to beaches, attractions and shopping malls. :)
My weekend was fabulous. The staff was very attentive, the room was comfortable and very clean and the pool and jaccuzzi was just the right temp. Thanks to the staff for making my stay so pleasant. :) :) :) :) :) :) :) Happy in New Jersey
We stayed here for a week, and loved it!The property was very well maintained, the rooms were extremely clean, and the staff, very friendly.I would highly recommend this hotel to anyone.We will definately be back next year!
We called this hotel and asked if the had a continental breakfast and the lady on the phone said yes we do. so we booked a night at this hotel. Well we arrived there and the lady at the front desk was very very rude. I said to my companion that the pool was open till 12 midnight and the lady made a remark and said only for adults 18 and over. I was like hello were renting a hotel room we are clearly 19 +!!!!! Then when we got in the room they had no shampoo or conditioner in the bathroom. so we asked about it at the front desk and the lady said they were all out. so we went on our way. the next morning we went to the soooo called continental breakfast and found out we had to pay 50cents for english muffins and orange juice! how pathetic is this? so instead we went to dunkin donuts and left. we payed $80 for a hotel room that had very little amenties. please i urge eveyone not to go here.
TripAdvisor Reviews Mariner Motor Lodge West Yarmouth
Travel Blogs from West Yarmouth
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