Clean but over-rated

April 2004. On the positive side the room was clean. The location is good. On the less positive side the room was dark, depressing and outdated. The decor could use a facelift and a good coat of paint. The room lay-out was poor. The doors and locks seemed worn, not the most secure. Our first impression when we walked through the door was "Oh, No!" Like I said it seemed clean and the location good, but my husband and I will not stay there again. The online pics of the rooms were not what we found it to be.

Good Spot for Gatlinburg + Nostalgia

Stayed at Twin Islands in late September of 2003. Motel is in a perfect, centralized location in Gatlinburg with easy walking access to practically anywhere in town. This is probably its biggest attribute.

Price was fair and you get a seventh night free when staying a week.

King suite was large and comfortable, but the bathrooms are very small and need updating. The shower had a good bit of mildew around the top and needed to be cleaned better. Our room was very quiet and smoke free, but we kept getting wafts of cigarette smells coming from other rooms. Most room locations look to be fairly private due to the motel being built in the old fashioned, enclosed motor court style. However, some rooms facing the main river side stare directly into the dining rooms of an Applebees, a TGIF, and a Ruby Tuesdays. The cleaning staff was efficient and friendly, but seemed to be pan-handling for gratuities a little too much for such an average lodging accomodation.

Overall, the stay was above average and nothing was too bad to prevent me from returning. I probably got the most entertainment from feeling like I was staying in a motel like I stayed in as a kid while on vacation with my parents. If that sort of thing does not appeal to you and you want predictability, stay at a Marriott.

Simply great!

My husband and I usually stay in GAtlinburg 2 or 3 times a year and we always stay in a different hotel every time.We haven't been able to find a hotel to suit all our wants and needs.We the hotel hopping is over!Twin Islands was perfect.We got a king room and got more than we expected.The room had its own sitting room with tv,a big bathroom(especially for a hotel room)and 2 closets,both with mirrored doors.The towels were plush,the sheets were soft and the pillows were fluffy.We didn't have a bit of trouble with water pressure and the shower head put out a great spray.I could go on and on.The front desk was very nice nice and our housekeeper was great.Our room was very clean.Thank you Twin Islands for making this our best hotel experience!

Best place to stay

We love this place we have been coming to Gatlinburg for 10 years 2 times per year & we have been staying here for 6 of these years. We just love the people and the great rooms.

Nice hotel, great price

The Twin Islands hotel was great. We stayed a week and the price was supposed to be $402 but we got the last night free so it was only $325 for the entire week. Room service was nice; coming back to the hotel to a made-up bed, entry trash cans, clean bathroom... The hotel is located conveniently to everything on the strip, all within walking distance.

Great hotel, great price, great stay.

This was a dump

THE room was dark. The windows were filthy, had doublepane glass so dirty unable to see out. The fireplace was filthy. The carpet which looked like outdoor carpet had burns all over it half way across the small room. The door when shut had a large crack at the bottom which bugs and snakes could crawl in. There was barely any water pressure. We demanded to be moved but rooms unavailable. Office personal unhelpful or caring. It was a scary room to sleep in. The room number was 417 on honeymoon island. We were suppose to stay 3 nights but checked out the very next morning. We stayed the night of 10/25/03 and was charged 117.00 night plus tax for this room.

Overrated

We stayed at this place August 15-17, 2003, primarily because it was listed #1 on this site. The rooms were clean and well-decorated (recently renovated) and it is in a great location. However, the rooms were small (double beds with no closet or extra mirror) and poorly lit (three small lights for the room). The bathroom was also small (one sink with approx. 32" counter) and the shower pressure was hard to control (at times it felt like a pressure washer). I would rate it 2 out of 5. Next time, we will look for something more spacious in the same price range ($95/night).

My FAVORITE place to stay in Gatlinburg.

We have been to Gatlinburg many times, and the Best Western Twin Islands is by far our FAVORITE place to stay. Close to the action (within walking distance) yet still private with a feeling of home. We LOVE it !

Love it!

I stay at Twin Islands every time we are in Gatlinburg. We are there about every six weeks. The rooms are always perfect. It seems as though you are away from everything but are actually in the middle of it all. The staff and employees are all so helpful. I feel like I'm staying with family. The creek and path around the motel are very nice and and make for a very relaxing trip.

Very Nice!

We just got back from our stay in Gatlinburg, Tennessee. We decided to stay at Best Western Twin Islands. The place was huge!!! There are several buildings and beautiful landscaping.You are right downtown, so you can quickly walk anywhere on the Parkway strip. It reminded us of a campground, which was very refreshing in such a fast-paced area. I stepped out on the balcony and was very pleased to see a rushing stream below. The sound was so relaxing and I could still hear the wonderful noise when I stepped into the hotel room. I only have one complaint. The rooms could stand to be more modern and the bathroom is very small. However, I would highly recommend this hotel. You can also enjoy 50% off the Ogle's Water Park in Pigeon Forge which we took advantage of!! Go during the week. It is not nearly as busy as it is on the weekends. If you want to stay at a nice, relaxing resort, then pick Best Western Twin Islands. It was an experience we will never forget!!!