BEST WESTERN Macquarie Barracks
How has this motel rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Business Services
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TravelPod Member ReviewsBEST WESTERN Macquarie Barracks Port Macquarie
Although the hotel was easy to find when coming from the Pacific Highway, it is not close to shops or restaurants so the hotel has a built in customer base for its restaurant.
I have no idea if the dining experience is 4 stars but the prices on the menu are $$$. Eg, Atlantic Salmon was $27, Eye Fillet Steak was $28. The cheapest main meals were $19 for schnitzel and $9 for dessert.
Breakfast - $20 for Eggs Benedict compared to a continental breakfast from $12.50 - coffee (latte etc) was $4 - they called it "Barista coffee".
The room was nice, very clean and the beds comfortable. There was a bar fridge stacked with a mini bar and not a lot of room to put meds. No microwave but a toaster and kettle as well as limited crockery - eg cups and mugs and a couple of side plates. Cutlery was limited to a knife and teaspoon each possibly because in their general information folder, "cooking and food preparation is forbidden" ... all aimed to get you into their restaurant I suppose. So if you do venture out and buy take away, make sure you get cutlery.
However, my biggest concern was the WiFi. My laptop worked perfectly well during the night when I updated a Word document. However the next morning when I tried to connect to the WiFi for the first time, my Malware program found a malicious threat which made my laptop inoperable - frozen.
Upon check out I mentioned this to the front desk who immediately said I must have had a virus in the computer before I connected to the laptop ... no I did not. I wanted them to check into their system to prevent this from happening to others - I did not expect or ask for any compensation. I felt that their response showed a distinct lack of customer care and no responsibility at all and for that reason, I would not go back to this hotel.
When I returned home, I turned on my laptop and it works perfectly - no problem, no virus - the malicious threat happened at that motel ... co-incidentally, the ONLY place world wide where this has happened to me and this laptop.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews BEST WESTERN Macquarie Barracks Port Macquarie
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