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Historical Traveler Reviews Ben Doran Edinburgh
After about 8 days staying in various hotels in Scotland, the final night of our trip, at the Ben Doran, was a real letdown. The brusque, barely civil manner of the owner was a sharp contrast to the gracious and warm welcome we had received everywhere else in Scotland. The Executive Double that we booked turned out to be a room with double bed in the basement, and miniscule shower scarcely large enough to turn around in. The hotel offered no visitors' information, nor even a map of the immediate area. Breakfast at the Ben Doran proved to be the only bad meal we had in Scotland. The toast was burned, the coffee tasted awful and the poached eggs I ordered arrived hard-boiled and smelling foul. We were relieved to depart after that!
A lovely place to stay!
I have just returned from a stay at the bendoran with my husband and we had a really nice time there. Edinburgh is a beautiful city and the bendoran is a charming guest house. Our room was very pretty and I found the owners to be very obliging by finding vegetarian restaurants for us and making bookings. On the whole I found the Bendoran to be a clean and pleasant place to stay and have no hesitation in recommending it.
Joyful stay at the Ben Doran
My husband and I have just returned from Edinburgh after a wonderful stay at the Ben Doran. We stayed for four nights of our holiday and on arrival my husband had ordered flowers through the hotel that were simply breathtaking and a lovely bottle of champagne awaited us also. Having read the previous review I feel I must object and set the record straight, the flowers were superb! The hotel is beautifully decorated, and the room warm and sumptous. Breakfast was a feast with croissants, yoghurt, fruit and more, followed by a cooked breakfast. Our hosts were very nice people and we found Edinburgh to be a fantastic city and our stay was made all the more enjoyable knowing we had a lovely room awaiting us. I would highly recommend the Ben Doran, as having stayed in many hotels over the years I feel qualified to say this is one of the nicest I have ever stayed in.
Not the Scottish Hospitality we're used too..............
We have just returned from a 2 night break at the Ben Doran Guest House. We booked via Expedia as we have always had a good experience booking through them in the past.
The positives about this guest house are:-
The room was very clean.
The dining room is very attractive.
Public Transport runs outside and is very convenient.
The negatives were:-
Expedia had stated a Kingsize bed and it wasn't.
The "sumptuous and elaborate breakfast" quoted on their website certainly contains some poetic licence. On both mornings we requested a full breakfast which was presented on a Tea Plate and consisted of 1 very small sausage, 2 eggs, 1 piece of bacon, quarter of a tomato and a piece of parsley. Also available were cold breakfast staples such as cereals etc.
With the public transport running very frequently in Edinburgh and the hotel being on a main road the room was noisy, fortunately as it was winter we didn't really need the window open.
No decent tourist information. We asked if they had a street map or any information and they hadn't.
Parking appeared to be restrictive.
We had quite a bad experience which we are still unsure who was at fault. My husband had rang the guest house to order some flowers for in the room when we arrived, he had asked for a £30 bouquet. They had passed on the request to Sarah Menzies Flowers, Edinburgh. The "bouquet" was disgraceful, you would have only paid £5 in a garage, the flowers were wilted as they had just been left in the room. I rang the florist who said "if your husband had gone to her direct he would have had flowers to the value stated but the hotel was her customer so she couldn't comment further"
We politely asked the gentleman at the Ben Doran if there had been an error in the value ordered and his response was "that there was a £5 delivery and florists are very mean at this time of year" no receipt was produced just a £30 charge! The reason for including the above is perhaps a word of caution if you are considering doing anything similar, especially after reading another tripadvisor review about cancellation charges.
With all the above taken into consideration, and the price paid a well known chain (of which there are plenty that are more centrally located and would have double glazing) would be our choice in the future.
We stayed here for three nights and had the most relaxing and enjoyable time. The hotel is completely spotless and nicer than many four star hotels we have stayed in before. The staff were very friendly and helpful and nothing was too much trouble and as a result the atmosphere is very welcoming. Our breakfast was delicious and there was a wonderful selection, all in all a quality establishment with easy access into the city centre.
A Nice Place to Stay
We stayed at the Ben Doran for two nights. The room was nicely decorated. We paid for the private bath in the room. Breakfast was wonderful and the owners were very gracious host. The bus ran right in front and we enjoyed exploring the beautiful city of Edinburgh by bus.
We stayed two nights at the Ben Doran this month. It's an elegant B&B. Our room, which faced the quiet rear of the building, was a good size with a very comfortable king-size bed. The bathroom was well-appointed. The breakfast was excellent. The owners were solicitous and helpful.
It's located on a street with multiple bus lines giving access to the center of Edinburgh in about 10 minutes. We had no trouble driving straight to it, but if you arrived by train it would be a single 10 minute bus ride from the station.
We paid $112/night, booked through Expedia. We'd definitely recommend it.
Owner was very helpful
Owner was very helpful - signed for our lost luggage and good directions for bus. Room was a little small, but overall good visit.
We had booked at the Ben Doran but my mother had to go into a wheelchair in London and we were forced to cancel. We gave 48 hours notice for the cancellation, but they held us to 72 for the first night and charged us for the second as well, although we'd met cancellation time for it. The management was unsympathetic, undiplomatic and even vaguely threatening. The attitude there was far from what we have expected or experienced with other Scottish management, but this is perhaps a cultural learning the Ben Doran managers are yet to make. They clearly do not understand the power of goodwill in marketing, but perhaps will come around. We would suggest the Ramada in Edinburgh for service and a helpful attitude.
TripAdvisor Reviews Ben Doran Edinburgh
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